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Challenges of Last mile Infrastructure in Service Delivery

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Challenges of Last mile Infrastructure in Service Delivery
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One of the major obstacles to Telecommunications service delivery in the country is absence of last mile infrastructure required to deliver services to consumers of these services at their respective homes and offices.

Last mile infrastructure is that transmission infrastructure telecommunications operators used to deliver services to potential subscribers at their domains. Basically, infrastructure required in this regard includes optic fibre and microwave.

The need for effective transmission infrastructure especially fibre optic which is seen as being reliable become necessary in view of developments in the industry, which is geared towards improving quality of service as well as reduces cost of services to operators and subscribers. For instance, operators have before now relied heavily on satellite communications for their bandwidth requirement as against undersea cable because of unreliability of Sat-3 which then was the only in its category, but, now there are several alternative especially in the undersea cable, where we have Glo 1 and MainOne cable and awaited West Africa Cable System (WACS). The coming of these two telecommunications infrastructure has to a great deal drive down cost of bandwidth. Nigeria CommunicationsWeek investigation revealed that one mega byte per second bandwidth sold for $800 now goes for as low as $300 which is more than 100% reduction. This reduction can only be enjoyed by subscribers of telecommunications services if the needed infrastructure to deliver services to end users are available, in this case last mile fibre optics. But it is not readily available. Nigeria CommunicationsWeek gathered that all undersea cable infrastructure lands at the shores of Lagos and need to extend to different operators’ network switches and to transport this infrastructure from Lagos Island to Mainland area of Lagos will cost an operator $600 per one mega byte if it is to lease fibre optic from another operator that has it.

More so, the absence of this facility forced them to largely adopt microwave and satellite technology, few years ago, over 80 percent of telephone access in the country was rendered through satellite technology. Experts have noted that quality of service delivered using microwave technology is often times affected by atmospheric condition, making the technology not suitable for reliable service delivery compared to fibre optic cable also known as terrestrial infrastructure. But today, this scenario is fast changing as operators are now deploying fibre optic transmission network to improve on their service quality. But more work is still needed in this regard.

A fibre optic cable is made from a glass cladding that (due to its lower refractive index) reflects ‘escaping’ light back into the core, resulting in the light being guided along the fibre.

Currently, the growth and potential earning accruable from telecommunications services in Nigeria economy is comparable to other markets in the world, and the current rate of network growth across the country is impressive.

Quite a number of global technology corporations are extending their operations to Nigeria with multiplier effect on the economy, and international trade between us and other countries of the world.

However, it is encouraging to note that despite the rapid growth of telecommunications in the country, there is still a great opportunity for further growth and even development, as Nigeria being the most populous country in Africa, has an estimated addressable telecommunications market of 100 million subscribers presently. In view of the country’s landscape, she remains major market for long distance network operators due to increasing demand for multi-service, such as voice, data, video as well as rural telephony access.

Experience has shown that in order for predominantly mobile operators to improve on their quality of service, as well as capture multi-service segment of the market, they must invest in fibre optic backbone.

Efforts in this regard
The absence of terrestrial infrastructure in the telecommunication industry is being felt in all service deliveries. For instance, in direct-to-home satellite television broadcasting, it is a common occurrence for service to be disrupted each time it rains, more so, the hope of offering broadband internet service cannot be realized without a fibre optic infrastructure, its absence is responsible for the narrow band services rendered by operators in the sector.

It is against this backdrop that telecommunications giant; Globacom initiated its fibre optic ring project across the country. So far, it has completed Abuja to Kano, Minna, Enugu, Owerri, Uyo among others even as works on the last link between Lagos and Benin has reached advance stage.

Nigeria Telecommunications Limited (Nitel) has fibre optic ring that is not being used probably because of the monopolistic tendencies of the moribund company, which resulted in the federal government parastatal’s refusal to lease out the infrastructure to GSM operators that requested for it during their early roll out plan.
This however led to them embarking on similar project. MTN in order to meet the growing high-capacity transport and connectivity needs of the industry has almost completed a world-class quality Metropolitan Area Fibre Networks in Ibadan, Kano, Warri, and Aba. When completed, it will support anticipated voice, data and video growth in these cities by providing superior transmission capacity, reliability, robustness and quality service. This is in addition to 3,885km of fibre optic backbone networks popularly referred to as ‘Blaze’ network. Blaze was implemented in four phases, namely: Phases 1 and 2 southern and eastern rings with a total of 2,422km. Phase 3, Northern ring with a total span of 1,116km, Phase 4 Niger Delta with a total span of 347km. MTN is leveraging on this infrastructure to provide connectivity of some commercial banks as well as Central Bank of Nigeria.

Zain is not left out in this effort to improve service through effective transmission infrastructure of fibre optic. The company having taken delivery of its first fibre optic project 4,000km from Nokia Siemans has awarded another contract to the same company for the expansion of its existing 4,000km nationwide fiber backbone network by a further 6,000km.

Zain Nigeria, explained that the aim of the project is to create wide capacity for Nigeria’s growing number of customers demanding high quality broadband services by deploying self owned fiber.

Zain awarded the original project in November 2007, but Nokia Siemens Networks speed up the project’s preliminary deadline of June 2009, and completed Phase 1 of the project by end February. This phase 2 of the project has been completed.

In essence, Nigeria will begin to witness emergence of an improved and unlimited telecom services, massive expansion of networks and benefits or their existing market goodwill, and a significant increase in the demand for multi-service.

The market will begin to offer bundled services, as costs come down. The competition between wireless and wired line services would begin to grow.

Impact
Gbenga Adebayo, chief executive officer, Communications Network support service, said that aside improved transmission of voice call, data and video occasion by the expansion of fibre optic by telcos, there will be emergence of wired services. He said wired line services offer multi-service at very affordable rate without compromise on quality. According to him, the fixed nature of the service of wired line, provide for a long tern relationship between operators of the service and their customer. He said that, market research has shown that in the urban areas, a large number of residential customers have a higher retention of their fixed lines with better quality than mobile services.

Deolu Ogunbanjo, president of National Association of Telecommunications subscribers of Nigeria (Natcomms) said that transmission of telecommunication services via microwave contributes to poor quality of service being experienced by subscribers of telecom services, and that with a shift to more effective transmission by fibre optic backbone, Nigeria subscribers will begin to witness unmatched service delivery especially in video, and data service.

It is a known fact that challenges for wired network operators in the country range from the difficulty in infrastructure deployment, right of way approval processes, and unwillingness of operators to co-share ducts among others. But as these are gradually being addressed through the growing of national fibre optic transmission backbone, Nigerians are expecting the emergence of wired line services as telecommunications development is moving to the next level of value added which ultimately required bandwidth.


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NITDA Unveils Ambitious Strategy to Turn Southwest into Nigeria’s Next Innovation Powerhouse

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National Information Technology Development Agency (NITDA) has entered into a strategic partnership with the Development Agenda for Western Nigeria (DAWN) Commission through the signing of a Memorandum of Understanding (MoU) aimed at accelerating digital literacy, innovation development, and economic growth across Southwest Nigeria.

NITDA, DAWN Commission Launch Bold Plan to Digitally Empower Millions in Southwest Nigeria

Director General NITDA, Kashifu Inuwa CCIE, Director General DAWN Commission Dr Seye Oyeleye alongside representatives of both organisations, display signed copies of the Memorandum of Understanding (MoU) upon its signing at NITDA Headquarters, Abuja.

Speaking at the signing ceremony in Abuja, NITDA Director General, Kashifu Inuwa, described the agreement as a significant step toward leveraging human capital and fostering regional collaboration to drive sustainable national development.

He commended the Southwest region for its longstanding culture of cooperation, noting that collective action remains essential for national progress.

“The Southwest continues to inspire when it comes to collaboration because no one succeeds in isolation. Other regions can learn from this model of cooperation.

“For Nigeria to grow, we must understand our strengths at both the state and regional levels and build on them,” he said.

Inuwa emphasised that Nigeria’s greatest resource is its people, stressing that investments in digital skills, innovation, and technology are critical to creating prosperity and expanding economic opportunities.

According to him, the partnership will facilitate knowledge exchange, capacity building, and innovation-driven initiatives capable of empowering citizens to develop local solutions with national and global impact.

Highlighting NITDA’s ongoing efforts to deepen digital transformation nationwide, he said the Agency is scaling digital literacy programmes, supporting innovation hubs, and promoting technology development across the country.

He noted that innovation flourishes where talent, infrastructure, and supportive policies intersect, making it important for every region to identify and strengthen its comparative advantages.

“Lagos has already established itself as a fintech hub and the commercial centre of the country. Abuja is emerging as a GovTech cluster, while other regions can develop specialised ecosystems around manufacturing, commerce, and other sectors.

“Every region possesses unique strengths that can be transformed into thriving innovation clusters,” he stated.

The NITDA boss expressed optimism that the collaboration would accelerate the implementation of the Agency’s strategic initiatives throughout the Southwest.

He added that both organisations had already begun working together prior to the formalisation of the agreement and called for swift action following the signing.

“We are excited about this partnership and look forward to translating our shared vision into tangible outcomes. While engagements have already commenced, I would like to see even greater momentum after the signing of this MoU,” he added.

In his remarks, the Director General of the DAWN Commission, Seye Oyeleye, highlighted the importance of digital literacy in preparing citizens for future opportunities and ensuring meaningful participation in the digital economy.

He noted that the Commission, which coordinates development initiatives across Ekiti, Lagos, Ogun, Ondo, Osun, and Oyo States, views the partnership as a strategic vehicle for advancing Nigeria’s digital transformation agenda.

Oyeleye highlighted Nigeria’s target of equipping 100 million citizens with digital skills by 2030 through the Digital Literacy for All Initiative, stressing that the Southwest has a pivotal role to play in achieving the national objective.

“Nigeria has committed to equipping 100 million citizens with digital skills by 2030. Southwest Nigeria is not merely a contributor to that vision; it is central to its success,” he said.

He explained that the MoU formalises a shared commitment to ensuring the effective implementation of NITDA’s programmes, particularly the National Digital Literacy Framework, across the region.

He added that the Commission would leverage its extensive network and partnerships across the six Southwest states to bridge federal digital initiatives with local communities, institutions, and young people.

“We will work to ensure that NITDA’s frameworks are not only implemented but strengthened. Our reach across the Southwest positions us to connect federal digital infrastructure and programmes with communities and young people who require the skills needed to thrive in the digital economy,” he stated.

Oyeleye further assured NITDA of the Commission’s commitment to delivering measurable results throughout the five-year duration of the agreement, noting that the true value of development institutions lies in the impact they create rather than the agreements they sign.

The MoU reflects the shared determination of both organisations to advance digital literacy, strengthen innovation ecosystems, and create sustainable economic opportunities for citizens across Southwest Nigeria, further supporting the country’s journey toward a robust and inclusive digital economy.

This version improves readability, strengthens attribution, and adopts a more polished newspaper-style structure suitable for publication.


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Airtel Africa Foundation Publishes Inaugural Annual Report

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Airtel Africa Foundation, the philanthropic arm of Airtel Africa plc, has released its inaugural annual report, marking its first full year of delivery and impacting millions of learners and communities across Africa.

During the reporting period, the Foundation committed $6.2 million to interventions across its four strategic pillars; Financial Inclusion, Education, Environmental Sustainability and Digital Inclusion (FEED), with education receiving the largest share of investment.

Key achievements include connecting 1,028 schools to the internet through its partnership with UNICEF, bringing the total to 3,296 schools connected across 13 countries, reaching over 2 million learners and nearly 39,000 teachers. In addition, 64 zero-rated digital platforms enabled over 11 million learners to access free educational content.

The Foundation also improved the condition of public schools, with seven fully renovated and 43 undergoing upgrades under the School Adoption Programme that integrates infrastructure improvements with digital access and holistic student development.

Through the Airtel Africa Tech Fellowship, 257 full university scholarships were awarded in Malawi, Nigeria, Tanzania, the Democratic Republic of Congo, and Uganda, expanding access to STEM (Science, Technology, Engineering and Mathematics) education and building a pipeline of high-potential African technology leaders.

In addition to this, 30,530 youth and women were trained through digital skills initiatives delivered with national, multilateral, and private-sector partners.

Segun Ogunsanya, Chair, Airtel Africa Foundation said: “The Airtel Africa Foundation was established to help dismantle barriers caused by unequal access to opportunity. While talent and ambition are abundant, access to education, digital tools and economic participation remains uneven. Through partnerships and our continental reach, we are committed to investing in communities furthest from opportunity.”

The report also underscores the Foundation’s growing focus on measurable outcomes and long-term systems change.

The Foundation aims to scale proven interventions in the year ahead, including expanding its School Adoption Programme to over 80 schools, increasing scholarships to more than 600 youth, providing free internet connectivity to an additional 2000 schools, and extending digital skills and financial inclusion initiatives to underserved communities.

“As a Foundation, we are positioned to deliver skills development and lasting change at the individual and household level, while partnering with governments to unlock Africa’s economic transformation”, Mr Ogunsanya added.


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Zoho Unveils Homegrown Server, Takes Bold Step Toward Tech Independence

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Zoho Corporation, a global technology company and parent company of Zoho and ManageEngine, announced the launch of Nathu La, a designed-in-house server and a pivotal step in the company’s journey towards building its full technology stack, from the hardware layer to software applications.

Zoho Unveils Homegrown Server, Takes Bold Step Toward Tech Independence

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With Nathu La, Zoho has achieved equivalent performance with 12-18% lower power consumption and 20-30% lower total cost of ownership (TCO), thereby reducing inference costs. The Nathu La server, comprising Intel® Xeon® 6 processors, was developed collaboratively with Intel, leveraging their enablement capabilities and technical expertise.

“Zoho Corporation has invested in building its own technology stack from the ground up over the last three decades. The Nathu La server launch is in line with that goal,” said Kehinde Ogundare, Country Head, Zoho Nigeria.

“With our strategy of using contextual, right-sized models, running on our own platform, on our own servers, in our own data centres, we are compounding the benefits accrued from owning and operating our entire technology stack.

“This ensures that our solutions are more sustainable and accessible for businesses. These long-term R&D investments we are making at every layer of the stack are aimed at delivering customer value.”

Building the Full Technology Stack

The design philosophy behind Nathu La is rooted in the Open Compute Project (OCP), emphasising modularity, thermal efficiency, and ease of maintenance. This enables Zoho’s data centres to significantly reduce total cost of ownership and power consumption.

Zoho plans to host its applications on the Nathu La server platform, enabling the company to optimise the full software-hardware stack for its specific workloads, reduce costs, improve performance, and strengthen data governance for its global customers. This will also help bring down inference costs for Zoho’s AI usage.

Developed Hardware Engineering Talent

In 2020, Zoho established a small R&D team in Nagpur, a Tier 2 town in India, focused on projects such as server design and systems engineering. Members of the Nathu La R&D team include hires from SETU – short for Student’s Engagement for Transformative Upskilling – an initiative designed to build a pipeline of industry-ready engineers, with a focus on advanced learning in Electronics System Design and Manufacturing (ESDM).

The initiative directly addresses the growing need for stronger foundational engineering skills in an era increasingly influenced by AI-assisted development. By prioritising hands-on innovation and first-principles problem-solving, SETU helps cultivate deeper research capabilities, creativity, and applied engineering expertise. To date, over 300 students have been trained through the programme, some of whom have joined Zoho.

What’s Inside

The Nathu La server motherboard and chassis platform is the result of five years of R&D across hardware, firmware, and systems management. Based on Intel® Xeon® 6 Processors, the server is designed to optimise performance for virtualisation (VM), High Performance Computing (HPC), AI inference, and storage applications. This results in improved performance of Zoho applications for end users.

The server features customised power delivery subsystems, an in-house DC-SCM (Data Centre Secure Control Module) design, and modular chassis options compatible with diverse end-user environments, offering flexibility across deployment types.

All modular components – including the DC-SCM and NIC (Network Interface Card) – were designed in-house by Zoho’s hardware engineering team and assembled through electronics manufacturing partners, enabling tighter integration and quality control across the platform. Over five patents have been filed covering advanced thermal management and cost-optimised server architecture designs.

Moving Towards Technological Sovereignty

Nathu La is engineered with hardware-rooted security at every layer of the stack. The platform’s indigenous IP-driven approach reduces dependency on external entities for security audits, firmware updates, and licensing continuity.

The solution aligns with open-source software principles and reflects Zoho’s broader commitment to building sustainable, secure, and scalable digital infrastructure. It also supports the growing global focus on digital sovereignty, local innovation ecosystems, and high-performance computing capabilities.


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