First City Monument Bank PLC, (FCMB), has successfully concluded an enterprise performance management project with Tavia Technologies Limited and Microsoft. The new solution has begun to reduce costs for the bank by providing greater intelligence and more flexible reporting that have resulted in better business insight and faster decision making.
Yinka Oni, FCMB’s chief information officer said, that in future, decisions at the bank would need to be taken with insight. “The bank therefore needed to invest in a performance management system that will make insightful decisions. Microsoft PerformancePoint has significantly benefited our performance management team. What they used to spend a whole day to do can now be done in less than an hour,” he said.
Speaking on the deployment at FCMB, Ayo Olashoju, managing director at Tavia said they recommended Microsoft PerformancePoint as the performance management solution at FCMB because the solution delivers the capabilities to meet the bank’s needs for an integrated data resource, an automated performance reporting system and a more efficient data management process.
The state-of-the-art system deployed by the bank measures and tracks both financial and non-financial performance and delivers the information through dashboards on an enterprise portal to key business unit heads. This system comprises of Microsoft PerformancePoint for performance management, Microsoft SharePoint for an enterprise portal and Microsoft SQL Server 2005 as an enterprise datawarehouse.
“With the implementation, the bank now enjoys significant improvement in the ease and speed for generating performance management reports including the automation of the Monthly Performance Review (MPR) reports,” Olashoju added.
Ademola Ogunmiloro, FCMB’s head of Performance Management, said the need to improve efficiency became mission critical in order to achieve the bank’s development goals and sustain the growth rate. He confirmed that since the automation of the data management and reporting system, the bank’s monthly performance reports (MPR) which were previously delivered on day 5 are now delivered on the 1st day of each month.
“In addition to the reduction in time and manpower previously expended on the reporting process, the CEO gets an automated dashboard on his mobile device on a daily basis. The additional analytical capability is also making users more intelligent as we now have the platform to go into core business analytics. We are using the data to increase productivity without increasing costs. The feedback from the executives has been excellent,” he added.
Bode Fagbemi, Microsoft’s Financial Services business manager, commended FCMB for using the power of technology to drive business performance especially now that increasing productivity, reducing costs and enhancing customer value have become mission critical for the success of banks in the midst of an economic downturn.
Our vision for PerformancePoint he said is to bring the powerful capability of business intelligence to all information workers in the banking sector to democratize access to critical business insight and to drive more effective business actions. Fagbemi also commended Tavia Technologies for taking the lead in PerformancePoint implementation in the market.
Microsoft PerformancePoint is built on top of Microsoft SQL Server, a proven platform for business intelligence, data integration, and reporting. SQL Server offers a highly secure performance management environment and scales to support as many users as need to be included in the performance management process.
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