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10 Things CIOs Need to Know About Agile Development- Gartner

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Gartner Inc. has reiterated that chief information officers (CIOs) are under pressure to support fast-evolving digital business scenarios but are finding traditional project and development methods unsuitable.

According to Gartner, enterprises are increasingly turning to agile development to speed up projects and illustrate their value.

Speaking ahead of the Gartner Application Architecture, Development and Integration Summit in Sydney this month, Nathan Wilson, research director at Gartner, said that executed well, use of agile methods has the capability to transform IT-business relationships and have a major positive impact on IT value delivery.

However, the value will be delivered only if the CIO and the entire IT management team are dedicated to the culture change that is necessary for success.

“Done well, agile development can be an integral part of the portfolio of methods that the CIO uses to deal with increasing business demand for innovation,” said Mr. Wilson. “Done badly, agile development will create a lot more problems than it solves.”

Gartner has identified 10 guiding principles for agile development:

Agile Is Not One Thing

Agile development methodologies are a set of approaches to software development that share a common philosophy but are sharply distinguished in the details of their implementations.

They therefore tend to be adapted to different sorts of problems.

Sophisticated organizations with a lot of experience may well use more than one of these approaches, but an organization that is getting started should select one approach and master it before attempting other approaches.

Agile Is Not A “Pick’n Mix” Methodology

Agile methods are highly systematic. Every component element of the methodology is crucial to the success of the methodology.

A common mistake is for an organization to embrace some elements of an agile methodology, such as the sprint, but to ignore or play down other elements, such as managing “technical debt.”

Such organizations enjoy the kudos that comes from rapid development and release of new code, but they are storing up trouble by failing to address technical debt.

Embracing Agile Is A Joint Business-IT Activity

The full benefits of agile cannot be achieved without engaging with business leaders, management and the user community.

If the rest of the business does not have an immediate appetite for working in a new way, careful planning and communication will be needed to bring different communities of managers and users on board.

With Agile, It Is Important To Walk Before You Try Running

Experienced agile practitioners can tackle large-scale developments — the equivalent of climbing Mount Everest.

But it takes many years to develop the necessary skills to be able to take on such large-scale software projects. Any organization that is starting out on the agile journey needs to start in the foothills to develop the confidence and competence to take on larger tasks.

Embracing Agile Is Embracing Continuous Learning

Agile practitioners must be committed to continuous improvement in quality and cost-effectiveness, which means that every development is analyzed for lessons that can be used to improve policies and working practices.

This analysis and learning are not the responsibility of a small number of senior practitioners; they are fundamental components of the workload of all agile practitioners.

Furthermore, the learning is not just appropriate to the programmers who are directly involved in software development; it is also essential for all the related skills, such as project management, architecture, quality assurance and IT budget management.

Agile Is About Teams And Teams Of Teams

The basic organizational unit of delivery in agile development is a small team, typically expressed as “seven, plus or minus two” people — both developers and quality assurance.

From an HR perspective, managing agile teams involves walking a fine line between keeping productive teams together and moving individuals between teams to encourage cross-fertilization of ideas.

If people are moved too frequently, the teams fail to develop into highly productive units; if people are not moved between teams enough, then each team starts to become isolated and diverges from the other teams.

It is important to note that physical location of teams is much more important with agile methods than with conventional approaches to development.

Documenting, Managing And Eliminating Technical Debt Is A Core Concept Of All Agile Methods

Technical debt is the difference between the state of a piece of software today and the state that it needs to be in to meet appropriate and necessary requirements for quality attributes such as reliability, performance efficiency, portability, usability, maintainability and security.

All development creates technical debt.

The difference with agile methods is that technical debt is recognized and added to the backlog, not swept under the carpet. Any organization that seeks to embrace agile methods must put in place the necessary elements of the chosen method dedicated to ruthless refactoring and the elimination of technical debt.

Working With Third-Party Development Service Providers On Agile Development Demands Special Care And Attention

Many user IT organizations have a long history of outsourcing application development to specialist service providers.

While there is a role for service providers in agile development, it is a very different commercial model and a very different engagement model.

Since colocation with business users is axiomatic to agile methods, the opportunities for sending large amounts of work offshore are somewhat limited, so some form of supplemental staffing is likely to be a more useful model.

The Impact Of Agile Goes Well Beyond The Software Development Teams

An integral component of the agile methodologies is the concept of “continuous delivery.”

Agile methodologies are predicated on continuous engagement with business managers and users, and lead to the delivery of a continuous stream of new and modified software into the operational environment.

This demands significant changes in working practices for both business governance and relationship management and the infrastructure and operations teams.

Other Software Development Methodologies Will Still Have A Place In Your Portfolio

In most commercial and public sector organizations, the application portfolio will present many different classes of development problems, some of which will be well-suited to agile, while some may be better-suited to incremental, iterative development and some to a modified waterfall model.

Agile is not “better”; it is simply better-adapted to some problems, but not so well-adapted to others.


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PwC Reveals AI Scaling Gap Slows Africa’s Digital Transformation

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African CEOs continue to trail their global counterparts in deploying artificial intelligence (AI) across business functions, as they remain stuck in experimental AI phases, finding it difficult to scale initiatives into enterprise-wide deployments.

This is one of the key findings of PwC’s 29th Global CEO Survey: Africa perspective. It found that more than 150 CEOs in Africa who participated in the survey demonstrate strong operational resilience and reinvention as they navigate currency fluctuations, political uncertainty, infrastructure constraints and supply chain disruptions.

It highlights a slower pace of digital transformation that could limit long-term competitiveness in Africa. While awareness and early adoption of AI are growing, enterprise-wide deployment remains limited, according to the survey.

The survey was conducted from 30 September to 10 November 2025 and surveyed 4 454 CEOs across 95 countries, including Africa.

Skills shortages, fragmented data governance, underdeveloped cloud infrastructure and risk-averse investment strategies are preventing African organisations from moving beyond pilot projects into full-scale AI-driven transformation, it finds.

“AI adoption in Africa is real, but scaling it across the enterprise remains a challenge,” says Christiaan Nel, AI Africa leader at PwC South Africa. “Caution must be balanced with urgency − those investing modestly today risk falling behind competitors scaling rapidly.”

 Finding their way

Despite these challenges, African CEOs demonstrate strong operational resilience. The survey shows that 81% are optimistic about improving economic conditions, well above the global average of 65%, while 47% are confident about revenue growth over the next year.

The survey underscores that AI adoption highlights a broader reinvention gap. Only 41% of CEOs have clear AI roadmaps, and 37% formalised responsible AI processes. Skills availability remains a major barrier, with just 37% confident in sourcing and retaining talent for AI initiatives.

PwC research shows that when AI is implemented effectively, African companies experience tangible benefits: 56% report increased employee productivity, 53% gain executive time, 23% see revenue growth, and 25% achieve cost reductions. This confirms that AI can drive efficiency and transformation, but only if infrastructure, governance and investment keep pace, notes the study.

Vikas Sharma, Africa cyber leader at PwC Mauritius, explains: “The challenge is structural. Fragmented cloud environments, unclear data governance and underdeveloped cyber security make scaling AI difficult. Without these foundations, AI initiatives remain tactical rather than transformational.”

Beyond AI, CEOs are using technology to reinvent products, reach new customers and modernise operations. PwC highlights that cloud, analytics and digital frameworks are essential enablers for enterprise-wide AI, helping leaders move from experimentation to transformation.

Importantly, African organisations are using technology to augment rather than replace employees, maintaining workforce stability while improving productivity, it states.

Ambition versus execution

Although 55% of African CEOs consider innovation critical to strategy, only 13% are willing to take high risks in innovation projects.

Underlying capabilities reveal the challenge: just 16% operate dedicated innovation centres, 25% have processes to stop underperforming research and development, and 29% rapidly test ideas with customers.

Lullu Krugel, chief economist and ESG leader at PwC South Africa, adds: “The leaders who build enduring businesses protect their core while creating the future. Operational strength alone is not enough; transformation must be bolder.”

Investment restraint is evident: 59% of respondents report little to no change in IT spending, and only 8% are willing to make large investments despite geopolitical uncertainty. Confidence in acquisitions is lower than the global average, with 40% planning growth through acquisition, compared to 46% globally.

Yet diversification offers a competitive-edge. Nearly half of African CEOs have entered new sectors through services and product offerings in the past five years, generating 24% of revenue from these ventures. Technology leads planned expansion efforts at 17%, followed by real estate, retail and transport/logistics.

PwC concludes that Africa’s CEOs have the ambition and resilience but must move from operational excellence to strategic reinvention. This requires embracing risk as a catalyst for transformation, strengthening digital infrastructure, investing in change leadership and aligning AI adoption with enterprise-wide strategy.

Hannelie Gilmour, consulting and transformation platform leader at PwC South Africa, concludes: “Africa is uniquely positioned to leapfrog global peers. Tomorrow’s stability comes from today’s innovation. CEOs who act decisively will shape the continent’s next chapter.”

 


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Firm Reviews the Evolution of Phishing Threats in 2025

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A new Kaspersky review reveals how cybercriminals revived and refined phishing techniques to target individuals and businesses in 2025, including calendar-based attacks, voice message deceptions and sophisticated multi-factor authentication (MFA) bypass schemes.

The findings emphasise the critical need for user vigilance, employee training and advanced email protection solutions to counter these persistent threats moving forward.

Calendar-based phishing targets office workers

A tactic originally from the late 2010s, calendar-based phishing, has reemerged with a focus on B2B environments. Attackers send emails with calendar event invitations, often containing no body text, hiding malicious links in the event description.

When opened, the event auto-adds to the user’s calendar, with reminders urging them to click links leading to fake login pages, such as those mimicking Microsoft.

Previously aimed at Google Calendar users in mass campaigns, this method now targets office employees. Organisations should conduct regular phishing awareness training, such as simulated attack workshops, to teach employees to verify unexpected calendar invites.

Voice message phishing with CAPTCHA evasion

Phishers are deploying minimalist emails posing as voice message notifications, containing sparse text and a link to a basic landing page. Clicking the link triggers a chain of CAPTCHA verifications to bypass security bots, ultimately directing users to a fraudulent Google login page that validates email addresses and captures credentials.

This multi-layered deception highlights the need for employee training programmes, such as interactive modules on recognising suspicious links and advanced email server protection solutions like Kaspersky SecureMail, which detect and block such covert tactics.

MFA bypass via fake cloud service logins

These sophisticated phishing campaigns are targeting multi-factor authentication (MFA) by mimicking services like pCloud (a cloud storage provider that offers encrypted file storage, sharing and backup services).

These emails, disguised as neutral support follow-ups, lead to fake login pages on lookalike domains (e.g., pcloud.online). The pages interact with the real pCloud service via API, validating emails and prompting for OTP codes and passwords, granting attackers account access upon successful login.

To counter this, organisations should implement mandatory cybersecurity training and deploy email security solutions like Kaspersky Security for Mail Servers, which flags fraudulent domains and API-driven attacks.

“With phishing schemes growing more deceptive, Kaspersky urges users to treat unusual email attachments, like password-protected PDFs or QR codes, with caution and verify website URLs before entering any credentials.

“Organisations should adopt comprehensive training programmes, which includes real-world simulations and best practices for spotting phishing attempts. Additionally, deploying robust email server protection solutions ensures real-time detection and blocking of advanced phishing tactics,” comments Roman Dedenok, Anti-Spam Expert at Kaspersky.

 


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NDPC Commits to Balancing Data Privacy, Protection Information

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Nigerian Data Protection Commission (NDPC), has expressed its commitment to balance information around data privacy and protection.

NDPC Commits to Balancing Data Privacy, Protection Information

Dr. Vincent Olatunji, national commissioner, NDPC, stated this in Abuja, at the National Data Privacy Summit with the theme, “Privacy in the Era of Emerging Technologies,” organised by the commission.

Olatunji said the NDPC, at the moment, was looking at balancing information around data privacy and protection.

“What we are doing is just to look at how to balance information around privacy and protection, which is really important, because as we are innovating, at the same time, we have to consider issues around privacy and protection,” he stated.

He added that the commission has been very bold in taking risks that would bring about growth.

“Our starting point is growing at a very alarming rate, and we are not afraid of anything. We can take risks. And that is why a lot is happening in Nigeria, and this is the level of clarity,” he explained.

In his address, Dr. Aminu Maida, executive vice chairman (EVC) of the Nigerian Communications Commission (NCC),  stated that Internet of Things holds promise for Nigeria’s economy.

The EVC, who was represented by Abraham Oshadami, executive commissioner, Technical Services (ECTS), noted that, “in an era in which digital assets, Internet of Things, future digital computing and other transformative technologies are key, and both a cornerstone of building trust for the adoption and a prerequisite for sustainable progress.

“Emerging technologies hold immense promise for Nigeria’s grand economy, but they also introduce complex risks to personal and individual rights.

“So, balancing innovation through post-ethical safeguards and public trust is the first step to ensuring that global digital advancement benefits all Nigerians without compromising their privacy or their security,” he added.

“As we just heard from the Nigeria Police, telecom operators have a vast amount of sensitive historical information daily, including connectivity apps and collaboration on privacy, security, and number protection, both to their and their inheritors,” he said.

Dr. Bako Shurkuk, commissioner for Science, Technology and Innovation, Plateau State, who represented Caleb Mutfwang, Governor of Plateau State, said, emerging technologies can be harnessed to attain sustainable growth.

 


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