Telecom
1Bn New Unique Mobile Subscribers by 2020 – GSMA

An additional one billion people will become mobile subscribers over the next five years, according to a major new GSMA report published at Mobile World Congress yesterday.
The new report, ‘The Mobile Economy: 2015’, forecasts that the number of unique mobile subscribers1 will increase from 3.6 billion at the end of 2014 to 4.6 billion by 2020, increasing by four per cent per year (CAGR) over this period. By 2020, almost 60 per cent of the global population will subscribe to mobile services, up from half of the population at the end of 2014.
The study also highlights a rapid migration to 3G/4G mobile broadband networks and rising smartphone adoption, which is fuelling growth in new mobile data services and applications.
As the mobile ecosystem continues to expand in reach and size, the mobile industry is forecast to make an increasing contribution to global GDP, public funding and employment, as well as improving the lives of billions of citizens around the world.
“A decade ago, just one in five of the global population was a mobile subscriber – we have now surpassed the 50 per cent milestone and can look forward to connecting a billion new subscribers over the next five years,” commented Anne Bouverot, director general of the GSMA. “Mobile sits at the heart of a new ecosystem that is uniting the digital and physical worlds, and powering economic growth. At the same time, mobile operators continue to deploy networks to all corners of the globe, connecting unconnected citizens and addressing socio-economic challenges in areas such as digital and financial inclusion, healthcare and education.”
Mobile penetration varies widely by global region. In Europe, nearly 80 per cent of the population were mobile subscribers at the end of 2014, while in Sub-Saharan Africa the figure is only 39 per cent. Global subscriber growth over the next five years will therefore be concentrated in the developing world, driven by the increasing affordability of mobile devices and services and rapidly expanding mobile coverage that serves to connect currently unconnected populations, especially those in rural areas.
The number of global SIM connections2 (excluding M2M connections) is forecast to grow from 7.1 billion in 2014 to 9 billion by 2020. This implies that every unique mobile subscriber will continue to account for roughly 1.8 SIM cards each, on average, during this period.
Cellular M2M connections are forecast to reach 1 billion by 2020, bringing the total number of mobile connections to 10 billion by this point.
Rapid Migration to Mobile Broadband and Smartphones
The period out to 2020 will see a rapid migration to mobile broadband technology as 3G/4G network availability and affordability increases.
Mobile broadband accounted for 40 per cent of SIM connections in 2014, but will increase to almost 70 per cent of the total by 2020 as subscribers migrate away from 2G networks and devices.
As well as expanding 3G/4G coverage reach, this trend is being driven by the rising number of smartphone connections3. Smartphones accounted for 37 per cent of SIM connections in 2014, a figure forecast to rise to 65 per cent by 2020.
The smartphone adoption rate is already at 60 per cent in the developed world, ranging from 51 per cent of SIM connections in Europe to 70 per cent in North America.
The developing world will lead smartphone growth over the next five years as the average selling price of smartphones continues to decline, adding a further 2.9 billion smartphone connections by 2020.
Supporting Growth with Investment
The increasing use of mobile broadband-enabled smartphones is fuelling an explosion in mobile data traffic. According to Cisco4, global mobile data volumes are forecast to grow at a CAGR of 57 per cent through to 2019, reaching 24,314 petabytes per month by that point, a result of rising on-demand video consumption via mobile devices.
Mobile operators are making significant investments in next-generation mobile networks to meet capacity demands and expand coverage reach.
In 2014, mobile operators invested around US$216 billion in capital expenditure (Capex), a nine per cent year-on-year increase. Investment levels are forecast to reach a cumulative US$1.4 trillion in the six years from 2015 through to 2020.
A Growing Contributor to The Global Economy
The mobile industry is a cornerstone of the global economy. In 2014, the mobile industry contributed US$3 trillion to the world’s economy, equivalent to 3.8 per cent of global Gross Domestic Product (GDP)5.
By 2020, it is estimated that the contribution from the industry will increase to US$3.9 trillion, representing 4.2 per cent of projected global GDP by this point.
The mobile industry directly employed 12.8 million people globally in 2014 and indirectly supported a further 11.8 million jobs, bringing the total to 24.6 million.
By 2020, this figure is forecast to reach 28.7 million, with 15.3 million men and women directly employed by the industry.
Even without factoring in spectrum fees – which generated more than US$14 billion in revenue for governments worldwide last year – it is estimated that the mobile industry contributed US$411 billion to public finances in 2014 via taxation and social security contributions.
This public funding contribution is forecast to rise to US$465 billion by 2020.
“Operators require a supportive regulatory framework in order to deliver this new digital ecosystem being built on mobile broadband networks, smartphones and other connected devices,” added Bouverot.
“Our new report published today includes a number of steps that policymakers can take to stimulate investment, competition and innovation in the mobile-powered digital economy, including reducing constraints on market-driven restructuring; ensuring operators have access to sufficient spectrum; and supporting operator efforts to expand mobile network coverage into rural areas in a sustainable way.”
Telecom
GSMA Urges Import Duties Exemption for Smartphones

Global System for Mobile Communications Association (GSMA) has urged African governments to recognise telecommunications as a core economic pillar and implement specific tax reforms that could dramatically accelerate digital inclusion across the continent.

Mr. Daddy Mukadi, chair of GSMA Africa’s Policy Group, proposed a two-to-three-year exemption on import duties and taxes for entry-level smartphones priced between $40 and $150 to help bridge the usage gap.
He also called for the removal of entry duties on telecommunications equipment for at least three years to support the expansion of network coverage.
“These measures would help deliver inclusive and sustainable digital technology for economic and social progress. They would also support faster connectivity, improved access and the ability to connect more people, businesses and communities to the digital economy,” he said.
Mukadi who is also the chief regulatory officer of Airtel Africa, spoke at the first edition of the États Généraux du Secteur des Postes et Télécommunications in Kinshasa, DRC, an event convened to support the development of a strategic roadmap for the country’s digital and telecommunications sector and attended President Félix Tshisekedi.
He urged government and industry stakeholders to rethink the role of telecommunications in national development, arguing that it should be framed not as a sector specific concern, but as a continent-wide imperative.
“The telecoms sector can no longer be considered merely as a support sector. It is now a core sector. Both are vital, and every other sector, from security and finance to transport and health, depends on digital technology for growth,” Mukadi said.
His remarks come at a critical moment for Africa’s digital economy. According to the GSMA’s Mobile Economy Africa 2025 report, the mobile sector contributed $220 billion to the continent’s economy in 2024.
This is equivalent to 7.7per cent of GDP and is projected to reach $270 billion by 2030. Yet despite mobile networks now covering 95per cent of Africa’s population, nearly 75per cent of people across the continent remain offline.
The GSMA identifies this gap as Africa’s greatest connectivity challenge, driven above all by the unaffordability of devices.
Mukadi therefore called for strategic adjustments to public policy, as well as legal and regulatory frameworks, to support wider access to digital services. He said the telecommunications sector should be treated as a foundational pillar of economic development, with stakeholders working together to accelerate investment, expand coverage and close the usage gap across the continent.
The Chief Regulatory Officer of Airtel Africa also highlighted key barriers to digital inclusion, including the affordability of smartphones and the impact of import duties on telecommunications infrastructure.
He added that government and the private sector must work closely to create a regulatory environment that encourages innovation, protects consumer interests and supports long-term investment.
Telecom
Court Blocks Telcos from Cutting Nairtime’s Credit Services

Federal High Court in Abuja has issued an interim injunction restraining MTN Nigeria and Airtel Networks from suspending or interfering with Nairtime Nigeria’s access to critical telecommunications platforms including short codes, SMS, USSD, and billing services, following a directive by the Federal Competition and Consumer Protection Commission (FCCPC) that left Nigerians without a safety net.

The order, granted on April 24, 2026 in Suit No: FHC/ABJ/CS/779/2026, ensures that millions of consumers, particularly those without access to traditional banking, can continue to access airtime and data on credit, services increasingly vital for daily communication, work, education, and digital participation.
Nairtime, part of the Optasia Group, is a leading provider of airtime and data credit services in Africa and the Middle East, facilitating micro-lending for mobile users.
According to Nairtime, the court’s intervention provides policy certainty and reinforces the legitimacy of its operations, which are conducted under a valid Value-Added Service licence issued by the Nigerian Communications Commission (NCC).
The company noted that the suspension linked to the Digital, Electronic, Online or Non-Traditional Consumer Lending Regulations 2025 risked disrupting services relied upon daily by ordinary Nigerians.
Ms Uchenna Agbo, chief commercial officer of Optasia and chief executive officer of Nairtime Nigeria Limited, said: “This decision is ultimately about protecting underserved Nigerian consumers.
It ensures that millions of people, many of whom are underserved by traditional financial systems, retain uninterrupted access to essential digital services. Over time, using these services responsibly can help them prove reliability and improve their chances of accessing bigger financial opportunities in the future.
“Our platform enables responsible, data-driven lending that keeps people connected when they need it most and we look forward to working with our partners to restore services in a manner that resumes full service value to the Nigerian consumers without further delay.”
Nairtime reaffirmed its commitment to consumer and data protection through stringent governance frameworks and ethical use of artificial intelligence, and emphasised that it shares the broader consumer protection objectives of the Federal Government while remaining open to constructive engagement with regulators and industry partners.
Agbo added: “We have built a system that supports inclusion at scale, while maintaining strong risk controls for industry stability and economic impact. This ruling allows us to continue delivering safe, reliable services that Nigerians depend on every day.
“We remain focused on ensuring that the Nigerian consumer stays at the centre of innovation and will continue working with regulators and our partners, including MTN and Airtel, to promote a fair, transparent, and inclusive digital ecosystem that benefits Nigeria and all Nigerians.”
Optasia, which listed on the Johannesburg Stock Exchange in late 2025 and was founded in Nigeria 14 years ago, provides the infrastructure layer connecting mobile network operators and banks to millions of underserved customers.
Through global partnerships with 50 distribution partners and 17 financial institutions, including some of Africa’s largest MNOs and tier-one banks, the platform uses proprietary AI that processes credit decisions in under one second, using alternative data to assess risk for customers who have never held a formal credit product.
Beyond telcos, the company is also developing new propositions including SME and merchant finance, longer-term and higher-value credit, telco BNPL and revolving credit lines, and embedding its platform across adjacent ecosystems and verticals.
Telecom
Truecaller Tags Nigeria as Africa’s Spam Call Capital

Nigeria has been ranked the most spammed country in Africa, according to a new report by Truecaller has shown. The report showed that more than half of all unknown calls received by Nigerians in 2025 were identified as spam or fraudulent.

About 51 per cent of unknown calls were flagged as spam, placing Nigeria eighth in the world and ahead of African countries like South Africa, Kenya, Ghana and Ethiopia.
According to the report, most spam calls in Nigeria are linked to telecom companies and network-related promotions. Telecom-related calls made up 35 per cent of spam calls, while sales and telemarketing accounted for 10 per cent. Scam calls represented six per cent.
Truecaller said many Nigerians now struggle to know whether an unknown caller is a real network provider, a marketer, or a fraudster pretending to be from a trusted company.
The report also noted that Brazil faces a similar problem, with telecom-related calls dominating spam activities.
Globally, Indonesia ranked as the most spammed country in the world, with 79 per cent of unknown calls marked as spam. Chile came second with 70 per cent, while Vietnam, Brazil and India completed the top five.
The company added that the Middle East and Africa region passed 100 million monthly active users in late 2025, making Africa one of its fastest-growing markets.
Chief Executive Officer of Truecaller, Rishit Jhunjhunwala, said fraud and impersonation calls have become a serious global concern.
He said the company plans to focus more on stopping fraudulent calls before they reach users in 2026.
Truecaller also announced that it surpassed 500 million monthly active users worldwide as of March 31, 2026, with more than 150 million users outside India.
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