Telecom
2021 Library Day: Danbatta Urges Digitisation of Knowledge Resources and Improved Reading Culture
Professor Umar Garba Danbatta, executive vice chairman and chief executive officer (EVC/CEO), Nigerian Communications Commission (NCC), has called on private and public institutions to leverage Information and Communication Technology (ICT) to digitise their hard copy knowledge materials to make them more efficiently accessible to their workforce and external stakeholders.
Danbatta made the call on Wednesday, June 23, 2021, when the Commission joined the rest of the world to celebrate the 2021 Library Day with the theme: “Welcome to Your Library.”
Speaking at the event, held at the NCC Head Office in Abuja, the EVC expressed dismay at the dwindling book-reading culture in Nigeria, calling for a positive change of attitude in the nations’ reading culture.
He said while ICT has helped in digitizing a large number of hitherto hard-copy books available to people, efforts must be made to access these materials as well as other hard-copy books to read.
He said this has become central because the knowledge economy being driven by ICT requires reading and intellectual development for further advancement.
Danbatta underscored the importance of the library as a great resource with a variety of stocks reflecting the multi-functional structure of the Commission, the significance of which cannot be over-emphasized in the activities of the Commission as well as in a knowledge economy.
“As a regulator of a dynamic telecommunications industry, the Commission gives pride of place to library resources to ensure that it is abreast of current information, regulatory trends and international best practice in carrying out its mandate,” Danbatta said.
The EVC further noted that it is the first ‘Library Day’ celebration holding since the establishment of the Commission’s library in 2003, noting that as an administrator and a Professor with many years of experience in the academia, he fully appreciates the role of a modern library in enabling research and new knowledge for organisational success.
He added that the NCC’s library was established to provide the necessary literature and knowledge materials to facilitate access to learning and dissemination of information.
“The NCC library is 18 years now and it is a cutting-edge repository of knowledge and information with over 1,000 technical books in hard and soft copies aside other materials serving both internal and external stakeholders.”
“It is a reflection of who we are, where we are and the library stock is an indication of the diverse areas of specialisation, expertise and operations of the Commission,” the EVC said.
While pointing out that various efforts have been made, over the years, to reposition the library to meet international standard, Danbatta noted that remarkable improvements have been made in uplifting the standard of the library not only in stocking it with latest useful books but also in terms of automation for easier accessibility.
“The NCC has leveraged the power of Information and Communication Technology (ICT) to provide the electronic section to enhance the library information system by migrating from analogue to digital, thereby enabling access to remote databases electronically. It is a learning resource that has varieties, currency, quality and content of stock,” he added.
He emphasised the need to reinvigorate the passion for learning, which he said, will lead to new and better ways of doing things as well as better collaborations in carrying out assigned responsibilities.
Danabatta noted that the library is critical to realising his dream of sustaining the culture of the Nigerian Communications Commission as a respected learning organisation with best-in-class employees.
The Library Day celebration promotes the idea that libraries extend far beyond the four walls of a building and that everyone is welcome to use their services.
At the event, goodwill messages were received from the President, Nigerian Library Association (NLA), Prof. Innocent Isa Ekoja, represented by the NLA’s National Secretary, Omoh Atesenokhai, and a representative of the Central Bank of Nigeria (CBN), Isaac Olubisi Ajibola.
The NLA is the national association of library and information professionals and the recognised group for librarians working in Nigeria in both private and public sectors in Nigeria.
WhatsApp is launching three new ad features in a global roll-out across the messaging app.
The Meta-owned platform said the new ads will not be shown in the same place as people’s private chats, nor will the contents of their messages – which are encrypted – be used to decide which ads to display.
WhatsApp will instead use the country, city and language of the user, as well as how they interact with other ads and which channels they follow, to drive suggested content.
But people who have chosen to link their WhatsApp account to Facebook or Instagram will see more personalised ads.
The new ad features will appear in a section called Updates, which is a separate tab at the bottom of the app.
WhatsApp claims to have 1.5 billion users globally.
Businesses with channels will be able to choose to promote ads in the Updates section to attract new followers, and also charge a subscription to access extra content.
WhatsApp will eventually take a 10% commission of that fee, and there may also be extra costs on top of that taken at the app store level depending on the size of the business.
Firms will also be able to advertise in the form of a status update, which looks similar to an Instagram story and will link through to start a chat if clicked on.
Social media expert Matt Navarra told reporter that Meta is “laying the foundation for WhatsApp to finally become a monetisable platform at scale”.
But “monetising the periphery” of WhatsApp, while keeping personal chats private, would not be without risk for the company, he added.
This could particularly be the case in markets like the UK and Europe, he said, where the app is viewed primarily as a messaging tool with less appetite for content feeds or adverts.
“Any perception that the app is becoming noisy or Facebook-ified will spark backlash,” he said.
How does WhatsApp make money?
‘Natural extension’
It’s no coincidence that the new features bring WhatsApp more in line with Meta’s other platforms Facebook and Instagram.
“Obviously there’s overlap,” said WhatsApp boss Will Cathcart.
“We have stories on Instagram and stories on WhatsApp, and we now have a way for businesses to promote themselves in both, and we think that’s a good thing.”
He said he believed the move was a “natural extension of messaging services” and not dissimilar to features of rival apps such as Snapchat and Telegram.
For Mr Navarra, it also reflects a wider shift in the social media landscape.
“The feed is dying, public sharing is down, people are retreating into DMs and Stories in small groups,” he said.
“Meta’s trying to turn WhatsApp into a platform without users realising it and if they move too fast or it starts to feel like another ad network, people might disengage or maybe worse, distrust the app.”
Telecom
Airtel Africa Reinforces Commitment to ESG Impact while Advancing Digital, Financial Inclusion Across 14 Markets
Airtel Africa, a provider of telecommunications and mobile money services across 14 African countries, has published its Sustainability Report 2025, reaffirming its corporate purpose of transforming lives by expanding access to essential digital services, supporting inclusive economic growth, and advancing environmental stewardship throughout its operations.
In 2024/25, Airtel Africa made significant progress in bridging the digital divide, advancing financial inclusion and supporting underserved communities through strategic investment in connectivity, people, and sustainable practices.
Airtel Africa’s chief executive officer Sunil Taldar said: “This year’s achievements, from connecting 2,176 schools through the UNICEF partnership to reaching 44.6 million Airtel Money customers with near-gender parity, prove that the power of technology is a catalyst for gender balance. At Airtel Africa, we believe to not only expanding networks but we’re also building bridges to education, financial security and sustainable growth for Africa’s next generation.”
Key ESG highlights:
- Providing underserved communities with access to reliable network and connectivity:
- 2% population coverage across 14 markets (up from 80.4% in 2023/24)
- 36,159 4G infrastructure sites, including more than 15,300 in rural areas.
- Continued investment of $670m in network expansion and modernisation to boost speed, coverage and capacity.
Airtel Africa is connecting the unconnected, giving millions access to voice, data and mobile money services – driving economic opportunity and enhancing access to essential services.
- Bridging the digital divide, driving financial inclusion and addressing gender inequality
- 4 million data customers (+14.1% vs 2023/24)
- 6 million Airtel Money customers (+17.3%), with 44.2% Airtel Money customers who are women (+6.2% vs 2023/24)
- 7 million Airtel Money agents in our distribution network (+23.4% vs 2023/24)
- 2% women in the workforce across the Group (up from 28.3% vs 2023/24)
Through inclusive digital services and affordable financial products, Airtel Africa is empowering individuals and communities, particularly women, to fully participate in the digital economy.
- Unlocking potential through education and employment opportunities
- 2,176 schools connected to the internet free of charge (up from 1,201 in 2023/24)
By providing free connectivity and online resources to schools, Airtel Africa is helping young people reach their full potential. A growing agent network also supports employment and entrepreneurship opportunities across its footprint.
- Minimising the impact of our operations on the environment
- 500 off-grid sites converted to on-grid power, reducing reliance on diesel generators.
- 93% of total waste recycled (+3% vs 2023/24)
Airtel Africa is committed to reducing the impact of its operations on the environment through investment in renewable energy solutions and responsible waste management.
The Sustainability Report 2025 adheres to the Global Reporting Initiative (GRI) and GSMA telecommunications industry standards.
The Association of Licensed Telecom Operators of Nigeria (ALTON) wishes to inform the public and all mobile subscribers that the migration to the End-User Billing (EUB) model for Unstructured Supplementary Service Data (USSD) services will take effect from Wednesday, 18th June 2025.
This transition marks a significant milestone in the evolution of Nigeria’s digital financial ecosystem and is being implemented per the Determination of USSD Pricing and Services issued by the Nigerian Communications Commission (NCC).
The Determination was developed in collaboration with the Central Bank of Nigeria (CBN) and other key stakeholders to ensure a sustainable, transparent, and customer-friendly framework for USSD service delivery.
USSD services play a vital role in expanding access to financial services, particularly for unbanked and underbanked populations. However, the previous corporate billing model—where banks were billed by telecom operators—led to prolonged disputes over unpaid charges, service interruptions, and uncertainty for customers.
To address these challenges, the NCC’s 2025 Determination introduced the End-User Billing model, which allows mobile network operators to charge customers directly for USSD sessions.
To achieve the implementation of the EUB model, the CBN and NCC have stipulated that only banks that meet certain regulatory and operational conditions are permitted to migrate. One of which is the notification to customers of the billing change in advance, and to ensure that customers are fully aware of the new airtime-based charges and how they will be applied.
Accordingly, under the new billing model, USSD charges will be deducted directly from the customer’s airtime balance, not from their bank account, and each USSD session will attract a charge of ₦6.98 per 120 seconds. To enjoy the service, customers will receive a prompt to opt in and approve the charge before any deduction is made, and there will be no double billing as billing will only occur for successful sessions via airtime deductions.
ALTON wishes to reiterate that this change does not affect the availability or functionality of USSD banking services, as customers can continue to use their bank’s USSD codes as usual, provided they have sufficient airtime.
To ensure a smooth transition, ALTON advises customers to follow these support guidelines:
–For access issues (e.g., inability to dial USSD codes), contact your mobile network operator.
– For transaction-related issues (e.g., failed transfers or service errors), contact your bank’s customer service.
– Both banks and mobile network operators are required to provide responsive support and mensure that customers can access and use USSD services without disruption.
Alternative digital banking channels such as mobile apps, internet banking, and ATMs remain fully operational and available for customer convenience.
ALTON reiterates its commitment to working closely with the NCC, CBN, financial institutions, and other stakeholders to ensure that this transition is seamless, equitable, and beneficial to all parties, especially the end users.
We remain dedicated to promoting transparency, operational efficiency, and consumer protection across Nigeria’s telecommunications and digital finance sectors.
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