Telecom
5 Reasons Why MENA Service Providers Should Walk The Automation Talk

By Lucky La Riccia,
Digitalization is shaking up a variety of industries. Mobile operators face the challenge of digitalizing themselves – so that they in turn can accelerate the digital transformation of their business customers. If operators do not transform, they will miss out on the opportunities offered by 5G and IoT.
The MEA region’s telecom market has seen a strong uptake of LTE and there is a high smartphone penetration (for more details, please read the Ericsson latest Mobility Report). Increased smartphone usage – together with a large increase in the number of IoT devices using LTE – will lead to significant data consumption growth. As MENA service providers prepare to switch on 5G, they need to increase investment to improve coverage, reliability, and speed to ensure customer experiences do no suffer.
In my conversations with some of the leading mobile operators across the region, it is clear for them that automating network management and operations are crucial steps in their modernization strategy. They also get that network automation is fundamental to manage 5G/IoT complexity and efficiently deliver 5G services to customers.
As MENA operators continue to move network functionality from proprietary hardware over to software, here are some of the key questions I am often asked: How can I use automation to gain cost efficiencies? What’s the best way to reduce customer service time? How can data analytics help me gain insights to offer services that my customers desire in a 5G/IoT world?
To present a reliable solution to these questions, Ericsson commissioned MIT Technology Review Insights to interview experts within global telecom operators – resulting in a report titled “Network automation: Efficiency, resilience, and the pathway to 5G”. The article outlines the value of automating network operations and where some of the leaders in the field have started.
From the insights of senior technology executives at network operators globally, the report offers the following conclusions:
Face up to disruption: Chief Technology Officers may deem it risky to purposely disrupt their networks, but some “structural change is necessary to gain the benefits of automation”. Changes will be needed to integrate staff with IT backgrounds and programming skills, essential for operating the network.
Make a clearer link to the 5G and IoT future: With so much riding on 5G and IoT, making the link more explicit to CEOs and CFOs can only strengthen the automation business case. With traffic levels boosting, the need for more investment becomes inevitable.
Keep the faith with open standards: The MENA region’s service providers and their ability to capitalize on the opportunities arising from new technologies require a significant reduction in complexity within the fragmented operations support area.
Beyond making fuller commitments of their own to one or another open-source platform, “operators should keep up the pressure on their vendors to do the same”. Open Network Automation Platforms can generate even greater value when leveraged to create new services that support new business models across different verticals that will emerge from the introduction of 5G.
Embrace DevOps: DevOps is a key enabler of successful software-driven teams and businesses. Arming network staff with new skills may not be enough to help them thrive in fast-paced cloud environments. Whether or not new structures are created, “learning DevOps ways of working across teams can cement the gains achieved from network automation—and much more”.
Don’t be afraid to let go: Automating means trusting software to do the jobs that manual management and configuration—and the proprietary tools developed to guide them—performed. “A leap of faith is required to ‘flip the switch’ over to the automation tool. Delaying this or maintaining legacy tools for redundancy purposes are likely to negate at least some of the gains of automation.”
With greater adoption of automation, I am confident service providers in the Middle East and Africa can slash operations costs and introduce services more quickly, become fully prepared to manage complexity and exceed customer expectations in the era of Digital Transformation – likely through services that we have yet to invent!
Lucky La Riccia is Head of Digital Services at Ericsson Middle East and Africa
Telecom
Dimension Data to Channel Funds to Support Nigerian Fibre Expansion

Dimension Data has said that the proceeds from its Series 1 corporate bond, will support the expansion of the company’s fibre infrastructure to meet Nigeria’s growing demand for digital connectivity.

This followed the successful subscription of the corporate bond.
Recall that Dimension Data Limited said that it has completed the signing ceremony for the issuance of N4.05 billion (approximately US$2.9 million).
This sum marks the first tranche of a N20 billion (US$14.7 million) bond programme announced earlier this year.
The bond programme was raised under Dimension Data SPV Funding Plc, following approval from the Securities and Exchange Commission (SEC) of Nigeria.
The company says the proceeds will support the expansion of the company’s fibre infrastructure to meet Nigeria’s growing demand for digital connectivity.
Speaking at the ceremony, Olugbenga Olabiyi, managing director of Dimension Data Limited, said the investment reflects the company’s long-term commitment to strengthening Nigeria’s digital economy.
The planned investments will fund the continued expansion of Dimension Data’s fibre network, supporting increasing demand from financial institutions, fintechs, enterprise customers and other technology-driven sectors.
Founded in 1983 and headquartered in Johannesburg, the company has grown its footprint across the Middle East and Africa.
Today Dimension Data is a member of the NTT Ltd Group, one of the world’s leading technology companies.
As cloud adoption, digital financial services and data-intensive applications continue to grow, the company believes resilient fibre infrastructure will remain a critical enabler of Nigeria’s digital economy.
Telecom
FG Commences 90,000km Fibre Optic Rollout within Weeks

The Federal Government has announced that work will commence within weeks on a 90,000-kilometre fibre optic network expected to connect every state, local government area and ward in Nigeria, marking what officials describe as one of the country’s most ambitious digital infrastructure projects.

Dr Bosun Tijani, Minister of Communications, Innovation and Digital Economy, disclosed this on Tuesday after briefing President Bola Tinubu at the State House, Abuja, on the progress of three flagship digital transformation initiatives being implemented by his ministry.
According to the minister, all resource mobilisation and contractual processes for the nationwide fibre project have been completed, paving the way for physical deployment.
“We’re now at the point where, in a few weeks’ time, we should start to lay those fibre, so people will start seeing us around the country deploying the fibre. This is going to transform Nigeria for good,” Tijani said.
He explained that the project would deliver fibre optic infrastructure to every geopolitical zone, state, local government area and ward, significantly expanding broadband access and improving the quality of internet connectivity across the country.
“This is a project where every state, every geopolitical zone, every local government and every ward in this country will be covered with fibre optic cables, which will transform the quality of connectivity,” he added.
Bosun Tijani attributed the progress in the digital economy to a series of reforms approved by President Tinubu, including the designation of digital infrastructure as Critical National Infrastructure, tariff adjustments and tax harmonisation measures sought by industry operators.
“I think our sector has been extremely fortunate. Mr. President has given us quite a number of things that the sector has been demanding for a long time. Whether it’s the Critical National Infrastructure designation for all digital infrastructure, the slight adjustment in tariff, or the tax harmonisation, these are reforms the industry has long requested.
“I think it’s probably the sector that is most appreciative of this government because when we came in, the sector was contributing between 16 and 18 per cent to our GDP, but today it is tracking close to 21 per cent. That represents significant growth,” he said.
The minister noted that the reforms had also improved the financial performance of major operators in the telecommunications sector.
On efforts to bridge the digital divide, Tijani disclosed that the government would begin deploying about 3,700 telecommunications towers from October to provide network coverage for more than 20 million Nigerians currently living in underserved communities without access to telecom services.
He said the President had approved the project after months of capital mobilisation and planning.
“Today we’re at a point where, before the end of the year, we’ll also start to deploy close to 3,700 towers. It’s taken a lot to put this project together and raise the required capital, but we are now ready to begin deployment around October,” he said.
The minister also announced that Nigeria would officially launch an alphanumeric postcode system on October 1, a move he said would place the country among a select group of nations operating an advanced digital addressing system.
“Nigeria will be amongst maybe 10 or 15 countries in the world with an alphanumeric postcode. It’s the latest design in postcode systems, where we can identify every property in this country. We’re hoping to launch that on the 1st of October,” he said.
Tijani explained that the new system would assign a unique address to every property nationwide, enhancing logistics, accelerating e-commerce, improving emergency response and strengthening public service delivery.
“Inability to locate places comes at a cost. You can imagine what this will do for e-commerce. It means goods can now be delivered in record time,” he said.
He added that integrating the postcode system with existing government identity databases would improve security and make public services more efficient.
“Our alphanumeric postcode is unique because it allows us to assign a unique address to every property. In many countries, such as the UK, postcodes cover clusters of buildings. What we are introducing will uniquely identify every building, and that will be a game changer for Nigeria in terms of security, commerce and public service delivery,” the minister stated.
Telecom
NITDA Sets New Standards for Cloud Infrastructure with National Sovereignty Initiative

In a bold move to strengthen Nigeria’s digital sovereignty and the digital economy, the National Information Technology Development Agency (NITDA) has formally unveiled the National Sovereignty Cloud Initiative (NSCI) Regulatory Instruments, thereby setting a new benchmark for the country’s digital future.

NITDA
The NSCI is a strategic programme of the federal government coordinated by NITDA. It is designed to bolster Nigeria’s digital sovereignty and accelerate the country’s adoption of reliable cloud infrastructure. The initiative consists of the National Computing Guideline, the National Cloud Technical Guideline, the National Digital Infrastructure Assurance Framework, and the National Cloud Investment Strategy.
Speaking during the ceremony in Abuja, the Director General, Kashifu Inuwa Abdullahi CCIE, described the NSCI as a strategic move to safeguard Nigeria’s digital future. He noted that the instruments will stimulate innovation, encourage investment in local cloud services, and enhance digital resilience.
“These instruments provide the regulatory certainty, technical standards, and assurance framework required to build a trusted cloud ecosystem that safeguards Nigeria’s digital sovereignty while creating new opportunities for investment, innovation, and sustainable economic growth.
“We should position ourselves not to serve Nigeria alone, but to serve West and Central Africa. Nigeria is already the digital gateway to West Africa and can extend to every part of Africa. But we can only realise that goal when we build our infrastructure. So, today’s event is the first step in that direction,” he stated.
Abdullahi appreciated the support of relevant stakeholders and the efforts of the NSCI Technical Working Group, which culminated in the successful development of the regulatory instruments. He emphasised that collective action of regulatory agencies is necessary for a seamless implementation of the initiative.
Speaking earlier, the Permanent Secretary of the Ministry of Communications, Innovation, and Digital Economy, Engr. Nadungu Gagare, declared that the launch of the NSCI underscores the federal government’s commitment to safeguarding Nigeria’s data borders and digital economy.
“By ensuring that government data remains strictly within national jurisdiction and under local operational control, we are guaranteeing data sovereignty and regulatory compliance. It will catalyse local cloud capacity, foster local job creation, and empower indigenous investors and innovators to build solutions on a secure, locally hosted foundation,” Gagare said.
The Permanent Secretary commended the management team of NITDA, the NSCI Technical Working Group, and other stakeholders for their collaborative spirit in driving the initiative. He promised that the Ministry would ensure that the strategic objectives of the NSCI are fully realised across all ministries, departments, and agencies.
In a message, the Governor of the Central Bank of Nigeria (CBN), Dr Olayemi Cardoso, congratulated NITDA for promoting a collaborative approach, adding that modern digital regulation succeeds through coordinated regulatory actions for common national objectives.
Cardoso, who was represented by Dr. Rakiya Opemi Yusuf, the Director of the Payment System Supervision Department, acknowledged that the launch testifies to the robust collaboration existing between the apex bank and other government institutions.
“CBN regulates the financial ecosystem. NITDA provides the national framework for digital infrastructure, cloud governance and assurance. These responsibilities are complementary, not competing. Together, they create a coherent national architecture.
“Together with NITDA, and with the continued cooperation of industry, we will continue to build an ecosystem that protects Nigeria’s financial system today and positions our nation as Africa’s trusted hub for digital finance and cloud innovation.
One of the most encouraging aspects of today’s event is the strong institutional collaboration between NITDA, the CBN, and other relevant government institutions. This collaboration demonstrates an important principle.”
Cardoso reiterated that as a responsive regulator, the CBN remains committed to providing clear expectations, firm principles, proportionate implementation, and constructive engagement with all stakeholders to position Nigeria as Africa’s trusted hub for digital finance and cloud innovation.
Also, the Managing Director/CEO of Galaxy Backbone Limited, Prof. Ibrahim Adeyanju, noted that the NSCI couldn’t have come at a better time than now, especially considering CBN’s recent directive mandating banks and financial institutions to localise their data.
Adeyanju expressed confidence that the initiative would push the ecosystem to greater heights by encouraging investment, developing indigenous talent, and creating employment opportunities akin to the gains brought by the deregulation of the telecoms sector.
NITDA will constitute the Sovereign Cloud Governance Committee (SovGov) within the next two weeks to oversee the implementation of the NSCI. The committee would comprise representatives from relevant Government institutions, sector regulators, industry, and the private sector, with NITDA serving as the Secretariat
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