Connect with us

Telecom

5G and Enterprise, a Match Made for Growth

Published

on

Kindly share this post

By Lucky La Riccia

Digital technologies are transforming industries worldwide. With 5G being deployed across the region, service providers increasingly recognize the new business opportunities that digital transformation of the enterprise market will bring. However, to successfully address these opportunities and accelerate longer-term growth, they need to extend their focus from traditional revenue streams to center on digitalizing targeted industries.

While leading service providers in the region are already taking steps to look beyond connectivity and focusing on a few specific industries, they should also expand their strategic ambition beyond mobile broadband in each targeted industry.

According to Ericsson report titled “Capturing business opportunities beyond mobile broadband”, almost half of the total projected value of industry digitalization will be enabled by 5G in 2030.

Service providers’ revenues from existing business, mainly driven by connectivity, are expected to remain stagnant. It is a must to look into new opportunities to capture a larger share of the potential global ICT revenue enabled by 5G, a figure up to USD 700 billion in 2030 (across 10 industries).

Critical capabilities and closing the readiness gap

For most service providers, business, operational and technical capabilities are highly critical in capturing business opportunities beyond mobile broadband. As the current gap to reach the desired state is wide, service providers must begin ramping up the most critical capabilities, particularly on the business and operational fronts, to ensure successful execution.

The top five capabilities pinpointed as most critical are:

  1. Effective B2B and B2B2X go-to-market: To engage with enterprise customers beyond legacy business, an effective go-to-market model is crucial. This involves efficient and scalable processes for engaging with customers and partners, and for distributing insights and learnings across the organization. Moreover, it concerns making sure sales teams are properly equipped to understand and address enterprise customers’ business challenges.
  2. Leadership and culture: Leadership involves ensuring the enterprise segment receives the right level of attention from both top and middle management, and that the strategic priorities are clear. The culture should support and strengthen the strategic ambition and priorities beyond legacy business, for example through encouraging co-creation and a customer-oriented and innovative mindset.
  3. Industry knowledge of targeted verticals: This capability refers to having the optimal processes and resources in place to ensure an organizational understanding of industry trends, as well as customers’ business challenges, strategic priorities and digitalization needs. This is key to efficiently design, develop and sell relevant solutions to customers.
  4. Skills: Developing and selling new solutions in new ways requires a different set of workforce competencies. Therefore, organizations must ensure sales teams are ready to serve enterprises beyond legacy business by being able to build a deeper understanding of their business needs and strategically engaging with other decision makers.

Moreover, the workforce must adapt to automation and software-based operations. If these competencies are not acquired through partners, service providers must ensure appropriate processes and tools to upskill, cross-skill, recruit and retain sought-after competencies.

Service orchestration, assurance and automation: This capability refers to automating the design, creation and delivery of end-to-end network services, while guaranteeing quality and optimizing data analysis and decision-making.

This is important, as networks are becoming more real-time oriented, driven by customers’ preferences for innovation and speed, and the need to meet or exceed those expectations with increased agility and lower cost structures. Orchestration answers the call for more dynamic management of information and technology in converged ICT networks, and supports services and resources throughout their life cycle – from planning to fulfillment and closed-loop assurance.

This is a fundamental step in further developing the capability. Ultimately, it should support end-to-end automation from RAN to core, and fully autonomous service orchestration in both internal and external customer IT environments.

At the same time, service providers around the world are not the same, and their digital strategy must be adapted to suit their unique circumstances. Furthermore, the development of execution capabilities should reflect the strategic ambition.

Service providers are in a strong position to capture emerging digitalization opportunities based on their strong customer relationships, extensive network coverage and deep knowledge of digitalization connectivity requirements. Notably, they can offer end-to-end data and network security, which is a key prerequisite in enterprises’ digital transformation.

Only by addressing these key capability gaps, service providers can truly gain the ability to engage, sell and deliver solutions to enterprise segments and truly capture this revenue growth.

Lucky La Riccia is Head of Digital Services at Ericsson Middle East & Africa


Kindly share this post

Dear Reader, Your support matters. But we believe that technology makes life more exciting and helps improve the lives of people around Nigeria and indeed the world. That is why, we have devoted our energy to independent reportage of technology and finance and how they affect lives. Our incisive and analytical view of how technology news affects the daily life help individuals and organizations make up their minds. Quality journalism costs money. Today, we're asking that you support us to do more. Kindly support our effort to deliver technology and finance journalism to everyone in the world. Donate as little as N1,000. Bank transfers can be made to: UBA Plc 1017156876 Communication Week Media Ltd

Telecom

WASPAN Drags Bello, FCCPB Boss to Court over Alleged Disobedience of Order

Published

on

Kindly share this post

Wireless Application Service Providers Association of Nigeria (WASPAN) has dragged Tunji Bello, executive vice chairman, Federal Competition and Consumer Protection Commission (FCCPC), before the Federal High Court in Lagos over alleged disobedience of a subsisting court order in a legal dispute involving telecom-based lending services.

WASPAN Drags Bello, FCCPB Boss to Court over Alleged Disobedience of Order

Tunji Bello, EVC, FCCPC

Wireless Application Service Providers Association of Nigeria initiated  this in Suit No: FHC/L/CS/760/2026 pending before the court.

According to court documents, Bello was issued a Form 49 Notice to Show Cause, directing him to appear before the court on 22 May 2026 to explain why an order of committal should not be made against him for allegedly failing to comply with interim orders issued by Justice Ambrose Lewis-Allagoa on 15 April 2026.

The court had earlier granted interim injunctions restraining the FCCPC, its officers, agents and privies from enforcing provisions of the Digital, Electronic, Online or Non-Traditional Consumer Lending Regulations 2025 against members of WASPAN, pending the determination of the substantive suit.

The restraining orders specifically barred the commission from interfering with services rendered by WASPAN members, including airtime lending, data advances and other mobile value-added services.

The orders also restrained the FCCPC from imposing sanctions, penalties or directives connected to the disputed regulations.

In the Form 49 notice dated 18 May 2026, WASPAN alleged that despite being aware of the court orders and having been served with Form 48 — the statutory notice warning against disobedience of court orders — the FCCPC and its Executive Vice Chairman allegedly continued actions contrary to the directives of the court.

The notice stated that the alleged contemnor refused to comply with the orders and had continued to deliberately defy the orders of the court.

An affidavit of service filed before the court disclosed that Form 48 was served on Bello at the FCCPC headquarters located at 23 Jimmy Carter Street, Asokoro, Abuja, on 6 May 2026.

The latest development followed earlier proceedings in which Justice Lewis-Allagoa declined an application by the FCCPC seeking to vacate the interim injunction.

The court instead directed that the substantive suit and the commission’s preliminary objection be heard together.

WASPAN is challenging the FCCPC’s authority to regulate telecom-based lending services, arguing that certain provisions of the DEON Regulations encroach on the statutory powers of the Nigerian Communications Commission to regulate telecommunications services in the country.

Wireless Application Service Providers Association of Nigeria, is the primary self-regulatory body and trade association for licensed Value-Added Service (VAS) providers and aggregators in Nigeria’s telecommunications sector


Kindly share this post
Continue Reading

Telecom

Lagos Warns against Fake Emergency Calls, Says Rising Misuse Put Lives at Risk

Published

on

Kindly share this post

Lagos State government has raised alarm over the  growing misuse of its emergency hotlines, and warned that fake calls are delaying response times and putting lives at risk.

Lagos Warns against Fake Emergency Calls, Says Rising Misuse Put Lives at Risk

According to the state, fake emergency calls or prank calls, account for a massive majority of distress communications—nearly 70 per cent.

This severe misuse dangerously delays response times for real emergencies like fires, crimes, and medical crises, and wastes critical first-responder resources

Olugbenga Oyerinde, commissioner for Special Duties,  called the numbers (nearly seven out of every 10 calls made to Lagos emergency hotlines) deeply troubling.

The scale of the disruption has significantly affected emergency response operations, with the government disclosing that 5.47 million incoming calls went unanswered during the period under review.

The abandoned call rate climbed sharply from 9.3 per cent in January 2025 to 37.6 per cent by April 2026, suggesting worsening pressure on operators handling emergency traffic.

Officials warned that if the current trend continues, more than 7.2 million calls could go unanswered before the end of 2026

The Lagos State Command and Control Centre serves as the central coordination hub for emergency response agencies across the state, including the fire service, ambulance services, traffic management authorities and neighbourhood safety operatives.

According to the report, the sheer volume of fake and misdirected calls has forced the system to devote significant operational resources to filtering non-emergency traffic before genuine distress cases can be handled.

To address the growing burden, the ministry said it plans to introduce artificial intelligence-driven call screening technology designed to detect and filter nuisance calls before they reach human operators.

The proposed system, expected to be introduced before the end of 2026, is projected to reduce operator handling time by 35 per cent.

Other reforms outlined in the ministry’s strategic response plan include expanding agent capacity by 40 per cent, deploying automated callback systems for abandoned calls and establishing a real-time analytics dashboard for emergency response monitoring.

Yet one of the most striking figures in the report was not the 16.39 million nuisance calls, but the fact that only 39 calls were officially categorised as hoax calls requiring legal follow-up during the same period.

 

 


Kindly share this post
Continue Reading

Telecom

Google, Blackstone Invest in AI Cloud Venture to Meet Data Centre Demand

Published

on

Kindly share this post

Google and ‌Blackstone (BX.N), said they will form an artificial intelligence cloud business venture aimed at capitalising on an insatiable demand for AI computing services.

Blackstone, the world’s largest alternative asset manager, will ​invest an initial $5 billion in equity to help bring 500 megawatts of ​data centre capacity online in 2027, with further expansion planned over ⁠time.

The U.S.-based venture will provide data centre capacity along with Google’s custom AI ​chips, known as Tensor Processing Units, or TPUs, through a compute-as-a-service model.

The total ​investment value could reach $25 billion, including leverage, according to Bloomberg News.

Both companies did not immediately respond to a request for comments on the Bloomberg report. Blackstone has appointed Benjamin Sloss, a long-time ​Google executive, as CEO of the new venture.

Thomas Kurian, chief executive of Google ​Cloud, said the venture would help address growing demand for TPUs by offering organisations additional ways ‌to ⁠access computing capacity.

Analysts and investors have said Google is taking a sizeable share of new AI-driven computing demand, supported by its business tools and custom chips that have attracted customers such as Anthropic.

“This isn’t the biggest headline number we’ve seen. ​But it’s a high-quality ​bet on sustainable ⁠growth in AI infrastructure,” said Brittain Ladd, AI and supply chain consultant at Florida-based Chang Robotics.

Blackstone ​has stepped up investments in AI-related infrastructure, including data centres, power ​generation and ⁠transmission assets.

Those investments are valuable as the AI boom pushes operators to secure long-term energy supply deals.

The new partnership reflects rising demand for AI infrastructure and the need ⁠for ​large-scale capital deployment, Blackstone President Jon Gray said.


Kindly share this post
Continue Reading

Trending