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5G Connectivity Holds Enormous Potential to Advance Innovation and Economic Development in Nigeria – Carvalho

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Julia Carvalho is the General Manager for IBM Growth Markets in Africa. Julia is responsible for IBM’s business operations, growing the partner ecosystem and driving client satisfaction across multiple regions. She has an extensive experience in the IT and energy industry.

Julia Carvalho, General Manager for IBM Growth Markets in Africa

Prior to her appointment as General Manager, IBM Growth Markets, Africa Ms. Carvalho held the position of General Manager for Angola, Mozambique, Cape Verde and Sao Tome. She helped expand IBM’s footprint and led the digital transformation journeys of clients around our key strategic imperatives of Hybrid Cloud and AI.  
Before joining IBM, Ms. Carvalho held led sales at Halliburton – Landmark Software and Services and previously served as a Professor and Researcher at the University of Lisbon. In prior roles, Ms. Carvalho was a consultant with Sonangol P&P and Sonagas and led the Natural Resources business unit at Sinfic in Angola.
In this interview with Nigeria Nigeria CommunicationsWeek reporter, Carvalho spoke on growth of 5G in Sub- Saharan Africa, and the role of Edge computing in digital transformation in Nigeria . Excerpts.

 

Could you share with us the role of IBM Edge Computing in digital transformation in Nigeria?

5G growth in the region is expected to develop rapidly in the second half of the decade and continue into the 2030s. This will have economic impact on Nigeria’s GDP and contribute to overall growth in Sub-Saharan Africa.

The greatest benefit will be the contribution to innovation and economic development and IBM believes 5G connectivity has enormous potential to advance industries ranging from streaming and communications to advanced robotics and manufacturing. The complexity of telco networks today and the speed of change has made management and control of infrastructure extremely painful. It is clear the tools, systems and methods of managing networks today are simply not fit for purpose for the network of tomorrow.

To advance the rollout of 5G connectivity worldwide, communications services providers (CSPs) are turning to AI-powered automation and network orchestration to improve the control and management of networking to deliver faster customer experiences. Innovations like network slicing allow organizations to set service levels for each device appropriate to their use of the network. For example, an autonomous vehicle can be supported by very low latency while an HD video camera can be allocated high bandwidth.  AI has the potential to quickly enable changes in the network that optimize network performance and reliability by applying machine learning, helping CSPs deliver on the promise of 5G.

Edge computing will offer Nigeria’s companies a more efficient alternative by processing and analysing data closer to the point where it’s created. Because data does not traverse over a network to a cloud or data center to be processed, latency is significantly reduced. Edge computing — and mobile edge computing on 5G networks — enables faster and more comprehensive data analysis, creating the opportunity for deeper insights, faster response times and improved performance and data security, and enhance customer experiences in the region.

Nigeria has licensed 5G operators who are yet to roll out services, how ready is the market for 5G services in terms of device availability?

Nigeria is progressing well in the rollout of 5G with the completion of the spectrum allocation. The next step will be to put the right infrastructure in place for networks to handle the immense numbers of connected devices. As the Executive Vice-Chairman and Chief Executive Officer (EVC/CEO) of the Nigerian Communications Commission (NCC), Professor Umar Garba Danbatta, has said, a collective effort is required toward Nigeria realizing the full benefits of the 5G rollout.

This is why we are more than happy to partner with the Nigerian government and the respective telcos to help with the successful rollout of 5G in the country. Beyond providing pipelines and bandwidth, we’re making edge services and 5G happen by delivering the capabilities, expertise and outcomes that our customers demand at scale, more securely and efficiently with our hybrid cloud architecture – IBM Cloud for Telecommunications. We are able to help telecoms deploy and modernize their core networks while giving telcos access to our rich ecosystem of partners for add-on solutions and use cases that fit the specific needs of the individual telco.

We also have a long history of working with the world’s largest telcos to help drive their digital transformation as they modernize workloads. In fact, 83% of the world’s telcos are IBM clients.

5G adoption brings about increased data generation and need for storage. How can these data be managed effectively?

It is true that 5G adoption will increase data generation. Be it audio, video, sensory or telemetry, every device produces data every second, and it is estimated that 2.5 exabytes of data are produced each day. Those bytes need to be stored somewhere, otherwise, they get discarded since many devices can store little or no data. So, what do we do with all that data and where do you store it?

In one of our recent studies, 74% of CEOs believe cloud computing will be the most helpful technology for their organization to deliver results over the next 2-3 years. As a result, we are laser-focused on the $1 trillion hybrid-cloud opportunities and we are investing in open innovation and security. Already, less than 25% of workloads have moved to the cloud, which leaves a majority still to migrate to the cloud.

IBM is the leader in the new era of hybrid cloud with full-stack capabilities including an AI-enabled software portfolio that has been retooled with open technologies. Our approach to cloud storage is to give clients the freedom of working on multiple clouds allowing them to “build once, deploy anywhere” – on-premise, at the edge, on any cloud, from any vendor. As our clients are not only looking to store their data but gain insights from it, our software is infused with enterprise-grade AI from Watson, which can be applied to their data, no matter where it lives.

We see this as unique from all other cloud providers – who claim to have “hybrid cloud offerings” – but require clients to move their data to their public cloud to take advantage of data management. At the same time, we see other providers and hyperscalers as our partners because, in order to leverage innovation happening with cloud and AI, clients need a platform that can run across every major cloud provider. This is what IBM’s hybrid cloud platform delivers.

What are you doing differently from what data centres offer organisations?

As I mentioned previously, we don’t just offer hybrid-cloud solutions to our partners, we offer an ecosystem of products and solutions that allows our partners to bring value and to their clients.

Our partners often operate in complex, multi-national and highly regulated industries, and we understand the importance of embedding security and compliance across all platforms – including public clouds and on-premises – to harness the power of cloud.

For example, some of Africa’s major banks, including Nigeria’s United Bank of Africa, have turned to us for our hybrid cloud and AI capabilities to unlock digital innovation and continue their work to develop digital-first solutions, ultimately aiming to broaden access to financial services. Banks face unique challenges when it comes to balancing innovation and regulatory compliance. We have utilised IBM’s extensive experience and leadership in security and data privacy in the financial services industry to fuel transformation by helping banks modernize, transform their operations, and offer innovation to their customers. We are able to achieve this through intelligent, cloud-based, digital-first innovation built on our hybrid cloud and AI capabilities

What have you put in-place to ensure that sensitive data stored with you are well protected?

Security is at the heart of our enterprise cloud adoption solutions. IBM has earned the trust of our clients by responsibly managing their most valuable data for more than a century.

And as the battle for consumer trust takes place on multiple fronts, from the ability to make decisions understandable and explainable to providing consumers with confidence that their personal data is being protected against cyberattacks – telcos will continue to invest in cybersecurity and AI will play an even more crucial role in helping  identify and respond to threats more efficiently, as they move towards a “zero trust” approach to further reduce risks.

We’re already witnessing this shift as telcos recognize the importance of security as a fundamental element to their transformation – 87 percent of CEO’s in Nigeria said data security being embedded throughout the cloud architecture​ is important or extremely important, in most cases, to successful digital initiatives.

A hybrid cloud model keeps telcos in control of their data by infusing enterprise level security in all aspects of the workflows they manage, as well as for those of customers and partners. With an open hybrid cloud approach, telcos can safely monetize their data because they can continue to own the keys to it, maintain control over privacy settings and integrate security and compliance across the breadth of their IT workloads.

 

 


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10 Ways to Slash Rising Electricity Costs

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Across Africa, the cost of electricity is on the rise. Compounded by inflation and other economic pressures, this puts additional strain on consumers


“With households already feeling the pinch, proactive measures to manage energy usage are essential to not only save money, but electricity too,” says Dr Andrew Dickson, Engineering Executive at CBI-electric: low voltage.

Below, he shares 10 ways that people can do this by using smart home technologies to monitor, control and automate electrical appliances:

  1. Knowledge is power: Understanding how much electricity your most commonly used appliances consume is the first step towards more efficient energy use. Many smart home technologies can track energy consumption, helping to pinpoint areas where you might be able to save.
  2. Keep loads low: The load management capabilities of some home automation systems can help users ensure that only one heavy load-consuming appliance is switched on at any given moment, thereby ensuring optimal energy distribution.
  3. Set limits: Users can specify the operating duration of appliances, like running the geyser for two hours to save electricity while also ensuring a hot bath.
  4. Schedule appliance switch-on: Many regions have peak and off-peak hours when electricity costs more. Smart tech can help consumers schedule appliances to run during off-peak times whenever possible to save money. This can be done at specific times and on particular days.
  5. Curb consumption in colder months: Electricity is more expensive during winter due to the high demand that results from using heaters, electric blankets and underfloor heating to keep cosy. Smart home devices could be used to determine when these appliances switch on as well as for how long. And while it can be hard to get out of bed on those icy winter mornings, a timer could be set to switch on a heater so that your bedroom is warm even before you wake up.
  6. Environmental intelligence: Many of these technologies can react to environmental conditions such as weather or the setting and rising of the sun, enabling them to automatically switch specific loads on or off under these conditions. So, if a rainy day is detected for instance, your irrigation system can be preprogrammed to not switch on. This not only saves electricity, but water too, which can lower the total of your bill.
  7. Remote control: Worried you left a device switched on? Smart home technologies allow users to turn connected appliances off from their smartphone and/or tablet from anywhere in the world. You can also use this capability to switch items on. To illustrate, you could turn your lights on before you get home from work in the evening.
  8. Don’t just standby: When in standby mode, electronic goods like microwaves, computers, televisions, coffee machines, gaming consoles and even garage door openers can consume more electricity than when they are in use as they are only active for relatively short periods. While the obvious solution would be to unplug all non-essential appliances when inactive, smart home tech lets users switch off any items that are pulling power unnecessarily.
  9. Incorporate renewable energy sources: With the adoption of rooftop solar steadily increasing across the African continent, smart home technology enables the effortless integration of these alternative power sources. For instance, the tech could be used to connect and disconnect from the grid as well as to ensure that the power produced by solar PV systems is used effectively and efficiently.
  10. Avoid additional expenses: To protect appliances from voltage fluctuations that could result from power outages, users can set a minimum and maximum ‘safe operating voltage range’. If the voltage is unstable, the technology will monitor voltage levels and only allow power to the appliance once this is within a safe operating range.

“Contrary to popular belief, homeowners won’t need to rewire their homes to enjoy the benefits of smart home technologies. Devices like smart plugs, isolators and controllers can easily be installed by an electrician without the need for additional wiring or hubs,” points out Dr Dickson.

He concludes by saying, “With the cost of living set to increase over 2024, now is the time for Africans to put the power in their hands and save in areas that they can control.”


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5 things SMBs should look for when considering business apps

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By Kehinde Ogundare, Country Head – Nigeria, Zoho Corp.

Small and medium-sized businesses (SMBs) are the lifeblood of the Nigerian economy. According to figures released last year by the International Labour Organisation (ILO), SMBs account for around 48% of Nigeria’s GDP. Additionally, they account for 96% of all businesses and 84% of employment.

To reach their full potential, SMBs must leverage effective business-enabling technology, including solutions for CX, finance, HR and employee productivity. However, it’s important to remember that not every business app is equal. It is essential for businesses to carefully select the apps they utilise, whether opting for a mix of best-of-breed solutions from various vendors or choosing to deploy a unified suite from a single vendor who offers end-to-end business solutions for all needs.

While there are no universal rules for what kind of app will suit a company best, there are a few guidelines that businesses can consider to ensure that they choose apps that are best suited to their business needs.

  1. The app should have a single source of truth (to avoid data silos)

Even small businesses have data accruing from a variety of sources. This data can be incredibly valuable, helping the business make decisions about where it’s performing best and which areas it needs to work on. However, that can only happen if the app (or suite of apps) provides a single source of truth (SSOT). An SSOT aggregates data from across the organisation to a single location. This allows the business to make decisions based on a consolidated view of what’s happening across departments rather than trying to pick through individual data silos.

  1. Check how well the solution scales

The goal of any business is to grow, and ideally, the chosen apps should evolve alongside it. However, many of the solutions marketed to SMBs lack scalability. Scalability isn’t just about adaptable pricing tiers; it also means that they should have a demonstrable track record of working with businesses of various sizes and providing them with the offerings they need to facilitate their growth.

  1. Security

If you’re a small business, you might think that security doesn’t need to be a major concern. After all, how much value is a cyber-criminal going to get out of your business? But it’s high time SMBs prioritise cybersecurity. To understand why, you only need to look at the fact that Nigerian SMEs are among the biggest targets of cybercrime. The breaches that result from this criminal activity don’t just have a financial cost attached to them but can also do massive reputational damage, something which no small business can afford to bear. This is why it’s paramount to ensure that the app chosen complies with local data protection guidelines or regulations and will protect the data of the customers who trust you with their information.

  1. Ease of use

If you’re running an SMB, it’s likely your team is small but wears many hats. Hence, it’s vital to ensure that any business app or suite of apps you select is user-friendly, especially for non-technical staff. Opting for easy-to-use apps has long-term benefits. As your business expands, seamless onboarding becomes crucial. The right app(s) significantly reduce training needs, enabling new employees to be productive team members from day one.

  1. Customer support

Regardless of how easy an app is to use, there will be occasions when additional support is needed. The app provider should ensure support for customer businesses across a diverse range of channels for their convenience. From onboarding new customers to attending to queries, businesses should also evaluate how effective the vendor is with post-sales support.

Always aim for integration

Beyond the level of strategic impact that an app or a platform can bring to your business, another aspect to consider is how well the chosen app can integrate into your existing tech ecosystem. Ideally, the app should be built to accommodate integration, capability extension, and customisation needs in order to truly serve a business’ needs. When the app ticks the checklist discussed above, the ROI it can provide your business can be multifold.


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Multichoice Ignores Court Order, Implements Hike of DStv and GOtv Subscriptions

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Multichoice Limited has proceeded to increase packages price for DStv and GOtv as announce on Wednesday last week.

Multichoice Ignores Court Order, Implements Hike of DStv and GOtv Subscriptions

This is despite the order by Competition and Consumer Protection Tribunal (CCPT) sitting in Abuja, restraining the pay tv company from increasing its tariffs and cost of products and services.

Recall that on April 24, the company announced that it would increase its price for its DStv and GOtv cable services, beginning from on May 1.

But CCPT in Abuja ruled that the firm should not increase its prices as scheduled.

The three-member tribunal, presided over by Saratu Shafii, gave the interim order on Monday following an ex-parte motion moved by Ejiro Awaritoma, counsel for Festus Onifade, the applicant.

In a ruling, the tribunal restrained multi-choice from going ahead with the impending price increase schedule to take effect from May 1, pending the hearing and determination of the motion on notice filed before it.

It also directed all parties in the suit to appear before the tribunal on May 7 at 10 a.m. for the hearing and determination of the motion on notice.

The petitioner had dragged Multichoice Nigeria Ltd and the Federal Competition and Consumer Protection Commission (FCCPC) before the tribunal.

In the suit filed on April 29, Onifade, also a legal practitioner, sought two orders.

These include, “an order of interim injunction of this honourable tribunal restraining the 1st defendant whether by themselves, her privies, assigns by whatsoever name called from going ahead with impending price increase schedule to take effect from 1st May 2024, pending the hearing and determination of the motion on notice.

“An order restraining the 1st defendant from taking any step(s) that may negatively affect the rights of the claimant and other consumers in respect of the suit pending the hearing and determination of the motion on notice.”

The company had, on April 1, 2022, hiked the prices of all its packages..

Despite the court ruling, a check by this medium revealed that the South African firm has gone ahead with the tariff increase as earlier proposed.

On its official website, the new prices are now being displayed and implemented.

For DStv Premium subscribers, the price has moved from N29,500 to N37,000. Also, the price for

Compact rate has moved from N12,500 to 15,700 while Confam and Yanga subscribers will now pay N9,300 and N5,100 respectively from their previous rates of N7,400 and N4,200.

Similarly, GOtv subscribers will pay the new tariff increase as the prices have also changed on their official websites.

The elite subscribers (Supa+ and Supa) will now pay N15,700 and N9,600 respectively as against the previous rates of N12,500 and N7,600 before.

In addition, the Max and Jolli subscribers are now expected to pay N7,200 and N4,850 respectively. The former rates were N5,700 and N3,950.

However, on average, Multichoice increased the prices by 25%.


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