Telecom
5G Forecast to Create Almost 23m Jobs within 15 years

With 5G-enabled job growth forecast to be 22.8 million globally over the next 15 years, the fifth-generation technology standard for broadband cellular networks is one of the major trends that will shape the ICT industry in 2021.

This is according to submarine cable and high-speed fibre-optic cable operator Seacom.
New kinds of connectivity such as 5G and WiFi 6, the future of cloud and edge computing, the rise of intelligent technology, privacy and cyber crime, and other developments in technology are fundamentally changing the ways we live and do business – and they are among the major trends SA should be paying attention to as we move into the new year, says the company.
Although 2020 was a difficult year, it has accelerated digital adaptation and transformation. If business leaders begin the new year thinking about how to take advantage of new technologies and introduce smart strategies, they will be better prepared to grasp the opportunities that better connectivity, cloud computing and artificial intelligence (AI) will provide, notesSeacom.
5G, WiFi 6 push the envelope
According to Steve Briggs, chief commercial officer at Seacom, 5G-enabled job growth has been forecast by Qualcomm to be greater than previously expected – up from 22.3 million to 22.8 million over the next 15 years. With 5G services expected to launch worldwide in 2021, the global economic potential for the fifth-generation technology is expected to create $13.1 trillion worth of revenue by 2035.
“The introduction and rollout of 5G is expected to transform any industry that relies on connectivity – and not just mobile connectivity. Telecoms giants are deploying and developing 5G phones and networks at a steady pace and 5G is becoming a highly contested subject in the US-China trade war. Predictions are that the amount of digital data created globally will be 163 zettabytes by 2025 – which shows the pace of digitalisation is accelerating,” notes Briggs.
“The challenge for South African networks, however, will be accessing the 5G spectrum to provide emerging digital services, and then finding ways to decrease costs.”
Last week, the Independent Communications Authority of South Africa asked telcos to pay for the emergency spectrum issued during the COVID-19 disaster regulations.
The number of live 5G networks has increased significantly since the beginning of 2019, with more than 50 operators expected to offer 5G services in about 30 countries by the end of 2021.
As the perfect partner for 5G, WiFi 6 also started rolling out in 2020 and will gain more traction in 2021.
“As the number of devices on WiFi networks is expected to grow, so will the volume and quality of data that needs to be transferred. We can expect WiFi 6 to handle more information up to three times faster than its predecessor, with smarter capabilities,” notesBriggs.
Future of cloud and edge computing
Improved connectivity is good news, as more organisations are expected to embrace remote work. For companies that have not started investing in cloud infrastructure, there is no better time than now, asserts Briggs.
The cloud is being pushed to its limits, with cloud traffic expected to process 95% of all data centre traffic in 2021 compared to 88% in 2016, and grow by 41% within the next two years.
Cloud technology enables improved and secure communication, remote collaboration, and streamlines various business processes with effortless scalability, while edge computing brings information processes closer to where they’re needed, explains Briggs.
Rather than having information travel halfway across the globe, more cloud hosting services will put their physical servers closer to customers, improving connectivity speeds, customer experience, as well as security and privacy through edge computing.
For African countries that rely on European servers for most cloud services, this will be especially significant.
“The decentralisation of information could also democratise education in developing countries and allow more people to live as digital nomads. With the aid of cloud computing, hardware will be less of a concern in the future – replaced by a new generation of software. In the gaming industry, Google Stadia is a great example of this, as people will be able to run high-end games in full quality on something as simple as a tablet,” says Briggs.
Rise of intelligent technology
Briggs believes AI, automation and machine learning are indisputably laying the foundations of a digital future.
While many people may think AI will take jobs away from people, it is more likely to become a tool that people will use to complement their work, or allow them to focus their skills on tasks that are less menial and repetitive. AI is not going away, so businesses should be looking at ways to harness its power in 2021.
“Language model AIs have improved immensely over the last few years, and a shift is happening in the way we may interact with this tech in the near future. The revolutionary language model generative pre-trained transformer 3 looks promising, with many potential applications, including the creation of an AI workplace assistant that can be used to navigate business processes in natural conversation,”Briggs points out.
AI-optimised manufacturing has led to greater efficiency in outputs and product quality, while also reducing waste. AI is also transforming healthcare as it is becoming an increasingly reliable tool for doctors and healthcare professionals to make informed decisions.
Privacy and cyber crime
As digital transformation continues, so will the commodification of personal data, and increasingly people and companies will have to choose between the conveniences that digital platforms and services offer and keeping their data private.
“Many companies have been fined heavily for leaking user data, such as Equifax, as well as lacking transparency regarding advert personalisation, such as Google.
“While these fines are often a slap on the wrist for tech giants, privacy concerns will continue to be a priority into 2021 for individuals and businesses. Because the world lacks global privacy standards, consumer data has become ‘free game’ and AI has made collecting and using people’s personal information easier than ever,” Briggs notes.
The onus is also on businesses to take the necessary steps to protect themselves and their customer data against cyber crime. If organisations want to avoid seeing themselves in a brand-damaging headline,Briggs advises them to make 2021 the year they take digital security seriously.
Telecom
GBB Says Cross-border Partnerships Key to Africa’s Digital Transformation

Galaxy Backbone Limited (GBB) has said that sustained collaboration among African countries remains central to the continent’s drive toward digital transformation.

The organisation stressed that building secure, interoperable and inclusive digital systems across Africa cannot be achieved in isolation, calling for stronger regional partnerships to accelerate innovation and shared infrastructure development.
The position was contained in a statement issued on Sunday by the Head of Corporate Communications at Galaxy Backbone, Chidi Okpala.
As it prepares to host a major delegation of policymakers, technology leaders and development partners in Abuja, GBB said the engagement would further highlight the importance of cross-border cooperation in shaping Africa’s digital future.
Okpala explained that the initiative is designed to provide both dialogue and practical exposure to Nigeria’s digital infrastructure ecosystem.
According to him, the visit will allow delegates to better understand how shared ICT systems are supporting governance and service delivery in the country.
“This engagement will provide an opportunity for African stakeholders to not only discuss policy frameworks but also see firsthand how digital public infrastructure is being deployed to improve efficiency, connectivity and innovation in the public sector,” Okpala said.
He added that GBB’s hosting role reflects its growing importance in advancing digital governance and infrastructure development across the continent.
“Galaxy Backbone is increasingly positioned as a key enabler of trusted digital infrastructure, and this engagement reinforces that role within Nigeria and beyond,” he noted.
Speaking ahead of the programme, the Managing Director and Chief Executive Officer of Galaxy Backbone, Professor Ibrahim Adeyanju, said the future of Africa’s digital economy depends on the ability of countries to work together in building resilient systems.
“No single country can achieve the level of transformation required on its own. We must share knowledge, align strategies, and invest in systems that can serve the entire continent,” Adeyanju said.
According to the statement, the engagement will feature a continental dialogue themed “Building Africa’s Digital Foundations Together,” bringing together stakeholders from 11 African countries in Abuja.
The programme is being organised in partnership with Co-Develop, Smart Africa, and MicroSave Consulting, with discussions expected to focus on Digital Public Infrastructure (DPI), digital identity systems, secure connectivity, interoperability frameworks, and inclusive digital ecosystems.
GBB said delegates will also undertake a guided tour of its infrastructure and facilities in Abuja, where they will be exposed to Nigeria’s digital transformation journey and the systems supporting cloud services, cybersecurity, government connectivity, and digital platforms.
The company noted that the tour is intended to demonstrate how shared ICT infrastructure is strengthening governance and enabling more efficient public service delivery.
Participants are expected to explore practical pathways for accelerating the deployment of digital public infrastructure to support economic growth and institutional reforms across Africa.
GBB maintained that the initiative also confirms Nigeria’s position as a regional hub for digital innovation and infrastructure development, while deepening cooperation among African nations.
Telecom
Nigerians Lose N12.5bBn to Telecom-Related Financial Crimes – PwC

Nigerians lost about N12.5 billion to telecom-related financial crimes from 2019 to January 2023, underscoring the scale and persistence of this threat to the telecommunications industry, PwC Nigeria has said, citing data from the Nigerian Communications Commission (NCC).

PwC, in its latest report, ‘AI’s Dual Role in Telecom Fraud: Why Artificial Intelligence is Both a Threat and a Shield for Telcos’, said the growing adoption of AI by fraudsters is amplifying the frequency and impact of fraud.
The report said fraud has long been a persistent challenge in the telecoms landscape, leading to substantial financial losses for customers and reputational damages for telecommunication companies (telcos).
PwC’s latest report, ‘AI’s dual role in telecom fraud’, highlights global trends in how AI is reshaping both the threats and defences in telecommunications.
The publication examined what these shifts mean for operators in the local market and how they can stay ahead by adopting proactive, AI driven fraud management strategies.
It offered insights into how AI is enabling more sophisticated fraud schemes, from deepfake social engineering to automated attacks; the emerging role of AI powered detection and monitoring tools in strengthening fraud prevention frameworks.
The report also gave practical steps for telecom operators to balance innovation, resilience, and customer trust in an AI driven fraud ecosystem.
PwC noted that the impact of fraud on telecommunications companies is far-reaching, resulting in financial losses, reputational damage, and compliance issues.
The report said for instance, that in 2023, global telecom fraud was estimated at $38.95 billion.
It, however, stated that in Nigeria, where telecom acts as a key gateway to financial services through Unstructured Supplementary Service Data (USSD) and some are moving into fintech, these evolving risks place added pressure on operators.
The report stated that while operators have developed systems and controls to manage these risks, the sector’s expansion into adjacent domains (such as mobile money and payment service banking) is blurring the traditional boundaries of telecom fraud.
“The result is a more complex and interconnected risk environment, where both the frequency and impact of fraud are escalating. Adding to this complexity is the rapid pace of technological advancement.
For instance, Russian cybersecurity firm F6 reported a rise in SIM swapping incidents, particularly related to the shift to eSIM technology. These fraudsters are hijacking phone numbers and bypassing security measures to access bank accounts,” the report said.
The report, authored by Udochi Muogilim, Partner and Technology, Media and Telecommunications Leader, PwC Nigeria, and Adeola Adekunle, associate director, Forensic Services, however, said as AI continues to mature, it is reshaping the fraud landscape—introducing heightened threats and powerful new tools.
“On one hand, AI can be exploited to scale and automate fraud schemes with unprecedented sophistication. On the other, it equips telcos with advanced capabilities for fraud detection, prevention, and response.
“This dual role—AI as both a tool and a target—underscores the urgent need for Nigerian telecom players to adopt AI thoughtfully and strategically.
“Navigating this evolving landscape requires more than just investment in technology; it demands a deep understanding of what’s happening today in the world of technological disruption, and what’s to come,” the experts stated.
The report reiterated that telecom fraud affects a wide range of stakeholders, from individual consumers facing unauthorised charges to large corporations suffering reputation damage.
“The combination of AI and various fraud types significantly increases the success rate of these schemes.
“Furthermore, the global nature of telecommunications networks allows fraud to swiftly cross borders, complicating efforts to investigate and prosecute offenders, thus presenting a pressing concern for telecom companies and their regulators,” PwC said.
The firm, however, emphasised that AI has the potential to revolutionise how telecom companies and regulators combat fraud while enhancing the quality of service, ultimately fostering greater trust among consumers.
To fully harness this potential, PwC said it is crucial for industry players to stay informed about evolving technology trends and anticipate future challenges.
This awareness, it added, will empower them to leverage AI’s capabilities for more effective fraud prevention and the proactive management of emerging fraud types, all while adhering to responsible AI principles.
“A well-coordinated combination of the right resources and strategic alliances will enable the industry to make a significant impact in the fight against telecom fraud and build a safer, more efficient telecommunications ecosystem,” PwC affirmed.
The firm even went a notch higher by offering to help industry players and stakeholders turn fraud-related friction into forward movement, powered by the right technology.
“We bring trust and transparency to the heart of your decision-making, helping you use AI, data and tech to reduce the risk of fraud, respond swiftly to breaches, and emerge stronger—so you can prepare your business for what’s next,” PwC offered.
Telecom
NITDA Showcases Nigeria’s Startup Framework as Model for Angola

National Information Technology Development Agency (NITDA) has reaffirmed its commitment to building a coordinated and inclusive digital ecosystem in Nigeria, further strengthening its role as an ecosystem orchestrator.

NITDA
This was disclosed during a working visit centred on Nigeria’s startup ecosystem framework, where the Director General of NITDA, Kashifu Inuwa, was represented by the Director of Stakeholders Management and Partnerships, Dr Aristotle Onumo.
Speaking during the visit, the DG said NITDA was established to drive coordinated and sustainable information technology development in Nigeria, leveraging both its regulatory and developmental mandates, serving as an ecosystem orchestrator that fosters collaboration, innovation, and growth across the digital economy.
He stated that these reforms are aligned with the Federal Government’s Eight-Point Agenda and reflected in NITDA’s Strategic Roadmap and Action Plan (SRAP 2.0), which is built around eight strategic pillars designed to accelerate the growth of Nigeria’s digital economy.
According to him, a key objective of the roadmap is to position Nigeria as a technologically driven nation that promotes inclusive economic development through innovation. He highlighted digital literacy as a major priority, with NITDA targeting 70 percent digital literacy by 2027 under the National Digital Literacy Framework, with a long-term goal of achieving 95 percent by 2030.
Other priority areas, he said, include ecosystem development, IT talent advancement, expansion of digital infrastructure, policy implementation, and research-driven innovation.
The visiting delegation from Angola’s National Institute of Support for Micro, Small and Medium Enterprises (INAPEM), led by Chairman of the Board of Directors (PCA) and Chief Executive Officer, Bráulio Augusto, commended Nigeria’s progress in implementing the Nigeria Startup Act and described the country as a valuable model for shaping Angola’s own startup legislation.
Augusto disclosed that Angola’s Startup Law has received initial parliamentary approval and is now entering the implementation stage. He expressed interest in understanding how Nigeria transitioned from legal adoption to practical execution, particularly in areas such as startup labelling, incentive management, ecosystem mapping, investor registration, and the operation of the Nigeria Startup Portal.
According to him, Angola is currently developing the Startup Angola Programme under its Digital Entrepreneurship Support Programme, aimed at building a structured and integrated startup ecosystem rather than isolated interventions.
The programme will focus on institutional strengthening, startup funding, support for business development service providers, expansion of innovation hubs, and partnerships with international accelerators.
He added that Nigeria’s experience is especially relevant as Angola seeks solutions to challenges including informality, limited access to finance, youth unemployment, digital inclusion gaps, and restricted market access for small and medium-sized enterprises.
The INAPEM chief also requested further technical insights into Nigeria’s National Startup Council, its member selection process, and the governance structure of the Nigeria Startup Portal.
The visit highlights growing collaboration among African nations in digital policy development and further reinforces Nigeria’s position as a reference point in shaping startup ecosystem frameworks across the continent.
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