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7 Simple Ways to Get Paid on Time Without Chasing Customers

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Running a business in Nigeria isn’t just about providing quality products or services; it’s also about making sure you get paid on time. Too often, business owners find themselves chasing payments, sending repeated reminders, and struggling with cash flow gaps. According to a PwC report, 48% of Nigerian SMEs experience delayed payments, which can disrupt operations, affect salaries, and slow down business growth.

But the real cost of these delays isn’t just the stress of waiting—it’s the uncertainty it creates. Businesses struggle to plan ahead, restock inventory, pay workers, or even keep the lights on. Without predictable payments, expansion is nearly impossible, and owners are left firefighting short-term financial struggles rather than focusing on growth.

If you’re tired of chasing customers for money, here are seven simple ways to ensure you get paid on time—without the stress. The seventh tip includes a newly unveiled tech tool.

1. Set Clear Payment Terms from the Start

One of the biggest reasons payments are delayed is because customers aren’t sure when or how to pay. Avoid this by clearly outlining payment terms before any transaction. Let customers know the exact due date, acceptable payment methods, and any penalties for late payments.

For businesses offering services, a simple invoice with clear terms helps. If you run a school, cooperative, or subscription-based service, structuring payments with due dates reduces confusion. When expectations are clear, payments are more likely to come in on time.

2. Request Upfront or Part Payments

Rather than waiting until the end of a service period to get paid, consider requesting a percentage of the payment upfront. This ensures that customers are financially committed from the start.

For example, if you run a catering business, you can require 50% of the payment before sourcing ingredients. Schools can structure fees into manageable installment plans to encourage parents to pay in advance. When customers have already invested in your service, they are more likely to complete payments on time.

3. Automate Payment Reminders

People get busy, and sometimes, late payments are due to forgetfulness rather than unwillingness to pay. Sending reminders before due dates can prevent this. Instead of calling each customer individually, use automated reminders via SMS, WhatsApp, or email.

For instance, a gym owner can schedule monthly reminders for members before their subscription renewal. Cooperatives collecting monthly contributions can send automatic alerts to remind members of upcoming payments. A simple nudge at the right time can make all the difference.

4. Reward Reliable Customers

Sometimes, the best way to encourage timely payments is to reward the customers who consistently pay on time. This creates an incentive for others to follow suit while reinforcing good payment habits.

For example, a school could offer early payment discounts for parents who settle fees before term starts. A business that provides services on credit could prioritize loyal customers for special deals or extended services. When customers know there’s a benefit to paying on time, they’re more likely to make it a habit.

5. Offer Discounts for Early Payments

Everyone loves a good deal, and small incentives can go a long way in encouraging customers to pay on time. Consider offering a small discount for customers who pay early.

For example, a school can offer a 5% discount on fees paid before the term starts. Landlords can offer a slight reduction on rent if tenants pay before the due date. Small rewards create urgency, motivating customers to settle payments quickly.

6. Enforce Late Payment Penalties (But Politely)

While incentives encourage early payments, penalties discourage late ones. Establishing a small late fee can push customers to prioritize your payment over others. However, the key is to communicate it upfront and enforce it politely.

For instance, a tailor can state that late balance payments will result in an extra charge per day. A cooperative can apply an administrative fee for overdue contributions. Many businesses use “grace periods” before applying penalties to give customers a fair chance. It’s about striking a balance between being firm and maintaining good customer relationships.

7. Use PaywithAccount to Automate and Secure Your Payments

Even with all the right steps in place, managing collections manually can still be time-consuming and stressful. That’s why OnePipe launched PaywithAccount two weeks ago—to help Nigerian businesses get paid on time without the hassle.

PaywithAccount allows businesses to automate payments, ensuring funds are collected directly from customer accounts without the need for follow-ups. This means fewer delays, predictable cash flow, and no more awkward reminders. By eliminating the inefficiencies of traditional payment methods, businesses can focus on what truly matters—growth and customer satisfaction.

Whether you run a school, a cooperative, a gym, or any business that relies on scheduled payments, PaywithAccount simplifies collections and provides peace of mind. Learn more at paywithaccount.com/signup.

In conclusion, late payments can be frustrating, but they don’t have to be the norm. By setting clear expectations, offering flexible options, and using the right tools, you can ensure steady cash flow without stress.

The most successful businesses don’t waste time running after payments—they set up systems that make payments run smoothly. With the right strategy in place, you can focus less on collecting money and more on growing your business.


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Ugo Onwuaso is an ICT enthusiast. He believes technology should be used for general good. He holds a Master of Public Administration (MPA) degree from the Lagos state University. Dear Reader, Your support matters. But we believe that technology makes life more exciting and helps improve the lives of people around Nigeria and indeed the world. That is why, we have devoted our energy to independent reportage of technology and finance and how they affect lives. Our incisive and analytical view of how technology news affects the daily life help individuals and organizations make up their minds. Quality journalism costs money. Today, we're asking that you support us to do more. Kindly support our effort to deliver technology and finance journalism to everyone in the world. Donate as little as N1,000. Bank transfers can be made to: UBA Plc 1017156876 Communication Week Media Ltd

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Canal+ to Cut Jobs as Part Sweeping Restructuring

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Canal+ is to cut jobs at MultiChoice as part of a sweeping restructuring plan aimed at stabilising the African pay-TV operator, following years of operational and financial pressure.

Canal+ to Cut Jobs as Part Sweeping Restructuring

The move comes alongside a planned $115 million capital injection, underscoring the urgency of efforts to revive the business after the French media group took control.

The planned layoffs are expected to form a core element of a broader cost-cutting and efficiency drive, as Canal+ seeks to streamline MultiChoice’s operations and improve profitability.

The restructuring signals a shift toward leaner operations, with a focus on eliminating redundancies and optimising the company’s cost base.

MultiChoice has struggled in recent years with declining subscriber numbers across key African markets, weighed down by macroeconomic pressures, currency volatility, and changing consumer behaviour.

The rise of global streaming platforms has intensified competition, chipping away at the company’s traditional pay-TV dominance.

Canal+’s intervention marks a pivotal moment for MultiChoice, reflecting a more aggressive approach to repositioning the business.

By combining fresh capital with structural reforms, the new owners are aiming to both stabilise short-term performance and lay the groundwork for longer-term growth.

The $115 million injection is expected to provide immediate financial relief, supporting operations and potential strategic initiatives.

However, the accompanying job cuts highlight the depth of the challenges facing the company and the scale of transformation required to restore competitiveness.


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Nigeria tops global rankings for USDT, USDC ownership

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Nigeria has ranked first globally in the ownership of the two largest stablecoins, Tether (USDT) and USD Coin (USDC), reflecting the country’s growing reliance on dollar-linked digital assets.

Nigeria tops global rankings for USDT, USDC ownership

USDT, USDC

Stablecoins such as USDT and USDC are designed to maintain a fixed value against the U.S. dollar, allowing users to store money digitally while avoiding the price volatility associated with cryptocurrencies like Bitcoin.

According to the 2026 Stablecoin Utility Report released by BVNK, about 59 percent of Nigerian crypto users hold USDT, while 48 percent own USDC, giving the country the highest combined ownership rate among all nations surveyed.

The report placed Nigeria ahead of several major economies, including Australia and India, highlighting the country’s strong adoption of dollar-denominated digital assets. Australia ranked second with 34 percent USDT ownership and 29 percent USDC, while India placed third with 30 percent USDT and 27 percent USDC holdings.

The study also examined adoption levels across other regions. Countries such as Colombia and Singapore showed strong usage of both stablecoins, while adoption levels were also notable in South Africa and the United States.

Other markets included in the analysis were Philippines, Thailand and Argentina, where stablecoin ownership has also increased significantly. Among European economies, the report said France and Germany showed moderate levels of adoption, while Latin American markets such as Mexico and Brazil recorded smaller but growing usage rates.

The United Kingdom also appeared in the ranking with modest levels of stablecoin ownership. The report noted that USDT ownership exceeds USDC in many countries, including Nigeria, Australia, India, Singapore, the Philippines, Thailand, Argentina and France.

However, USDC is often viewed as a more compliance-focused stablecoin because of its stronger transparency and regulatory alignment. In some markets, including South Africa, Colombia, Germany and Brazil, the report found that USDC adoption slightly exceeds USDT.

More broadly, the data suggests that stablecoin adoption is being driven largely by emerging economies rather than advanced financial markets. According to the report, countries such as Nigeria, Argentina and the Philippines are among the biggest users of stablecoins, where people increasingly rely on dollar-pegged digital assets to protect savings from currency volatility and facilitate cross-border payments.

 


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Spotify’s Loud & Clear Report Reveals Over ₦60Bn Revenue for Nigerian Artists in 2025

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Spotify has unveiled Nigeria-specific data from its annual Loud & Clear report, highlighting how Nigerian artists generated more than ₦60 billion in revenue from the platform alone last year, amid explosive growth in streams, local consumption, and global discovery.

Spotify's Loud & Clear Report Reveals Over ₦60Bn Revenue for Nigerian Artists in 2025

The report, which analyzes millions of data points to illuminate music streaming economics, shows Nigerian artists’ revenue surged over 140% in the past two years.

This boom stems from rising global appeal and stronger domestic engagement, with 30.3 billion streams and 1.6 billion listening hours on Spotify in 2025. First-time discoveries of Nigerian music hit 1.3 billion, up 26% from 2024.

Locally, Nigerian tracks dominated Spotify Nigeria’s Daily Top 50, accounting for over 80% of features, while consumption of homegrown artists jumped 170% year-on-year.

“Nigeria’s music scene thrives on creativity, innovation, and global influence,” said Jocelyne Muhutu-Remy, Spotify’s Managing Director for Africa. “Loud & Clear spotlights how artists are forging sustainable careers and deepening local ties.”

Key highlights include:

  • 55% year-on-year growth in local streams for Nigerian female artists.

  • 75% surge in streams for independent Nigerian artists.

  • Independents and indie labels earning 58% of all royalties from Nigerian artists on Spotify.

Spotify’s editorial playlists featured nearly 2,000 Nigerian artists in 2025, boosting visibility. Nigerian music appeared in 320 million global user playlists and over 12 million in Nigeria, totaling more than 60 million playlists worldwide.

The report also notes evolving tastes, with top-growing genres in Nigeria over five years including pop urbaine, alternative pop, anime, emo, and drill.

For full details, visit spotify.com/loudandclear.


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