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9Mobile, Google Partner on Workshop to Promote RCS Business Messaging

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9mobile, the leading telecom operator in Nigeria, in association with Google, and Kirusa, a global leader in communication solutions over data networks for consumers and enterprises, recently hosted a workshop in Lagos for Mobile Network Operators (MNOs), Aggregators, and brands to introduce Rich Communication Services (RCS), and showcase how RCS Business Messaging (RBM) is revolutionizing enterprise communication with their consumers. The workshop was attended by over 50 attendees, including representatives from MTN, Airtel, Glo, GTB, Zenith Bank, Unity Bank, Accion Microfinance, Interswitch, and Infobip, among others.

Touted as the next-generation native messaging evolution for Android users, RCS is an update to SMS, offering features for enhanced smartphone messaging on Android such as high-resolution photo and video sharing, location sharing, group chats, read receipts, etc., all of which are not available on SMS. It is changing Person-to-Person (P2P) as well as Application-to-Person (A2P) messaging.

For individuals, RCS opens up the possibility of rich media interactions with any other mobile subscriber using the native messaging app on the phone. Enterprises, on the other hand, are opened to an opportunity to engage with their smartphone customers using RBM, RCS’s offering for enterprises which is used for business-to-consumer communication to provide a richer and interactive brand experience, complete with verified senders and brand logos.

At the workshop, 9mobile announced that they had chosen Google’s Jibe platform for offering RCS, and had chosen Kirusa for managing their RBM services in Nigeria, including directories, onboarding, verification, and APIs to send OTP’s over RCS.  Google demonstrated their Jibe platform, including their Dialogflow bot creation tool, while Kirusa demonstrated the RCS directory (available at www.dotgo.com) and the partners.dotgo.com portal for aggregators to launch RBM bots on 9mobile.

“We are excited to see Kirusa and 9mobile leading the way by launching the first RCS agents in Nigeria on Google’s RCS MAAP platform. Bringing modern messaging to everyone on Android is important to us and we look forward to supporting Kirusa and 9mobile further,” said Johanna Kollar, Partnerships Lead, Communication Products, EMEA, Google.

Bola Afuye, Head of Digital Media, 9mobile said, “We are glad to be the front-runners not just in Nigeria, but in all of Africa to launch RCS and RBM. RCS opens up newer avenues for brands to communicate with their customers. This workshop demonstrated how carriers can benefit from RCS and leverage it to offer innovative services to their subscribers and have engaging conversations with their customers.”

“We are delighted to be a part of the workshop hosted by Google to showcase the possibilities of RCS for the Nigerian market. Through this workshop, we want to enhance the usage and adoption of RBM by brands in Nigeria, as it provides convenience and value to consumers. By providing RBM agents, brands are empowered to improve overall customer experience and satisfaction,” said Inderpal Singh Mumick, Founder, Chairman and, CEO of Kirusa.

Google has been playing a significant role in marshaling the adoption of RCS across the globe. Taking the lead to transform enterprise messaging experiences on Android with RCS, Google launched its RBM Early Access Program in 2017.

The Program aims to help enterprises build agents that take advantage of RCS features and engage with their audiences better. 9mobile is the first operator in Nigeria to launch RCS, and the first operator in the world to provide an RCS bot, named my9mobile, for providing customer support, and also the first operator in the world to make missed call alert and voicemail available using an RCS Agent.


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FCT Lifts Suspension Order on Masts, Towers

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Federal Capital Territory Administration (FCTA) has finally lifted the suspension order it earlier placed on telecoms masts and towers in Abuja metropolis.

FCT Lifts Suspension Order on Masts, Towers

The FCTA has therefore asked telecoms operators to commence fresh moves to regularise, update and settle all outstanding bills on their masts and towers to enable them resume installation of masts and towers in the territory.

Relieved of the burden of the suspension of telecoms masts installation in Abuja, Mr. Gbenga Adebayo, chairman of the Association of Licenced Telecoms Operators of Nigeria (ALTON), said that the suspension order would enable telecoms operators resume telecoms masts and other telecoms infrastructure rollout in Abuja, a situation, he said would address the issue of poor telecoms services in Abuja and its environ, having suffered from poor telecoms service delivery in the territory since the suspension order in February this year.

The FCT Administration had on February 3, 2020, placed a suspension order for the installation of telecoms masts and towers in the federal capital territory and communicated same to all telecoms operators through a letter.

In a recent letter dated September 25, 2020, written to all telecoms operators through their association, ALTON, the FCT Administration lifted the suspension order and asked telecoms operators to commence masts installation after seeking the necessary approvals.

Part of the letter with reference No: FCDA/ES/460/Vol.1, which was signed by the Permanent Secretary, Federal Capital Territory Administration, Olusade Adesola, read: “I wish to refer to our letter dated February 3, 2020, which conveyed the suspension of the grant of permits for the erection of telecoms masts/towers in the FCT and the series of correspondences by you dated April 30, July 14, and September 8, 2020, wherein you appealed for reconsideration of the directive to facilitate prompt resumption of the issuance of the build permit process.

“After carefully studying your concerns, the FCT Administration is delighted to convey the lifting of the suspension of the processing/grant of permits for telecoms masts and towers in the FCT, with effect from the date of this letter.”

Reacting to the letter, Adebayo said: “For some time now, telecoms operators in Abuja have not been able to provide adequate capacity to carry the load of Abuja subscribers because of the non-approval of the expansion of telecoms masts and towers by the FCT Administration.

The implication is that those who travelled into Abuja from other states and from other countries were not able to have uninterrupted telecoms services, which was a reputation issue for the country, because travelers will leave the country with the impression that telecoms services are poor in the country. But with the lifting of the suspension order, telecoms operators will be able to install more masts that will lead to better user experience of telecoms services in Abuja. The government agencies will also have better user experience and service delivery.”

“We are happy with the lifting of the suspension order for the telecoms masts and towers in Abuja, and we are glad that the Minister of Communications and Digital Economy, Dr. Isa Ibrahim Pantami, was able to resolve this for us. So we are ready to expand telecoms infrastructure in the FCT.”


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FG Launches Digital Nigeria Portal, Mobile App

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Dr Isa Pantami, minister of Communications and Digital Economy (FMCDE) has unwrapped a Digital Nigeria Portal and Mobile Application in furtherance of the Digital Nigeria Programme.

FG Launches Digital Nigeria Portal, Mobile App

Dr Isa Ibrahim Pantami

The Digital Nigeria Programme was kick-started by President Muhammadu Buhari, on March 19, 2020.

At the virtual launch of the mobile application in Abuja, Pantami, said it was part of the government’s key initiatives aimed at empowering innovators and entrepreneurs with the requisite skills to thrive in an emerging digital economy.

He explained that the Digital Nigeria programme was a key component of the Digital Literacy and Skills Pillar of the National Digital Economy Policy and Strategy (NDEPS) for a Digital Nigeria which was being championed by himself.

Pantami said the ministry was partnering with global institutions including the African Development Bank (AFDB) and Microsoft to enable Nigerians to acquire cutting edge digital skills within the comfort of their homes.

The Minister, however, reiterated the government’s resolve to promote skills over paper qualifications.

“We are championing a paradigm shift that lays emphasis on skills, in preference to merely having degrees without skills.

“Degrees are only meant to validate skills, this is a growing trend across the globe.

“The digital literacy and skills pillar recognises the fact that citizens are the greatest assets in any economy, including the digital economy.

“It will support the development of a large pool of digitally literate and digitally skilled citizens. The “Digital Nigeria” mobile app is available on play store and apple store, enabling Nigerians to enrol in ICT courses within the comfort of their homes,” he said.

Pantami said that much of the content was provided through AfDB’s partnership with Microsoft, adding that students can download certificates after completing the courses.

According to him, across the globe, there is a growing focus on the need for developing skills, rather than merely acquiring degrees.

“To this end, Nigerians are encouraged to take advantage of this opportunity by enroling today at https://digitalnigeria.gov.ng; or https://academy.nitda.gov.ng/ accordingly.

“The portals will give details on how to register and how to download the relevant Mobile Apps.

“The Ministry of Communications and Digital Economy is committed to developing the capacity of Nigerians to use technology to solve problems.

“We will keep updating the course offerings to reflect global trends. The Digital Nigeria Programme will provide a platform to empower Nigerians to develop relevant skills and build innovative solutions to address challenges within,” Pantami said.

Some of those present at the launch included Prof. Umar Danbatta, executive vice chairman of the Nigerian Communications Commission (NCC), and Prof. Mohammed Abubakar, managing director of the Galaxy Backbone (GBB).


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Digital Explorers Launch Paid Traineeship in Lithuania for Nigerian Female Data Analysts

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Digital Explorers has launched applications for the second cohort of the program. This time, it is a female-only track that will select up to 15 female Data Analysts and Data Scientists at entry-level who will undergo up to 6 months paid traineeship in Lithuania. The program will consist of an intensive training and a placement at a Lithuanian company.

Digital Explorers launched in 2019, selecting 15 Nigerian ICT specialists, from a pool of 1,400 young talents. The first cohort of 15 digital explorers have spent a year in Lithuania, working, learning, and networking. They are now wrapping up their 1 – year career advancement journey and transitioning to full-time, more permanent employment.

For the next cohort, Digital Explorers is partnering with Data Science Nigeria to identify and select Data Analysts/Scientists for its 2020 Virtual Bootcamp (to commence on 20th October, 2020).

The objective of this cohort is to support women in tech and contribute to closing the global tech gender gap by offering tailored data analysis / data science traineeships to selected participants.

Interested Nigerian entry-level female data analysts/scientists are required to register for the DSN Hackathon through this link – bit.ly/AIBootcamp20_hack in order to make it into the Virtual Bootcamp.

This also gives an opportunity for Nigerian Companies with existing female entry level data scientists and analysts to encourage their staff to apply.

Participants will receive tailored training, international exposure and return after 6 months better equipped to contribute to the success of the organization. Application for the DSN Hackathon closes on October 3rd, 2020.

The training participants will receive will be tailored to meet market demands in Lithuania and Nigeria. At the end of the programme, participants will be further assisted in finding the right employment opportunities in Nigeria.

Nigerian companies interested in hiring data analysts and data scientists in the future can partner by registering here to recruit participants who successfully complete the programme on their return from Nigeria.

In his vision essay about this program, Kola Aina – Founder of Ventures Platform says this project is “about upskilling the next generation of Nigerian entrepreneurs and knowledge workers with global networks and connections.

“Our ‘Digital Explorers’ will be working side by side with amazing people on world class teams, building products and services for global clients, and spending a lot of time in structured learning and networking activities… Looked at from a certain perspective, the people who make it into the Digital Explorers programme are effectively being paid to learn and acquire world class skills.”

Speaking on the launch of the second track of the Digital Explorers program, Eugenija Kovaliova, Co-founder of AfriKo says, “Lithuanian ICT sector has been maturing significantly over the past decades and this has been recognized by many international tech companies, hiring Lithuanian specialists to work on complex projects.

“At Digital Explorers we want to open up an opportunity for Nigerian talents to work alongside Lithuania’s best and bring back acquired skills and knowledge for a stronger Nigerian digital landscape.”

Mimshach Obioha, the Executive Director at Ventures Platform Foundation, added, “The choice to focus on Data Analysts and Data Scientists is fueled by the growing global demand across different industries for jobs such as Artificial Intelligence and Machine Learning Specialists or Data Scientists.”


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