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9PSB, Seerbit Partner to Provide Seamless Customer Experience

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L-R: Omoniyi Kolade, Chief Executive Officer, SeerBit; Branka Mracajac, Chief Executive Officer/Managing Director, 9 Payment Service Bank at the recent MoU Signing Ceremony for their partnership to build and deploy solutions for enhancing financial inclusiveness in Nigeria.
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Nigeria’s pioneer and foremost Payment Service Bank, 9Payment Service Bank (9PSB) and SeerBit, a pan-African enterprise payment platform, have entered into a strategic partnership that will facilitate seamless access to financial services for individuals and businesses in Nigeria.

L-R: Omoniyi Kolade, Chief Executive Officer, SeerBit; Branka Mracajac, Chief Executive Officer/Managing Director, 9 Payment Service Bank at the recent MoU Signing Ceremony for their partnership to build and deploy solutions for enhancing financial inclusiveness in Nigeria.

9PSB and SeerBit will co-create a seamless payment and omnichannel banking ecosystem that aggregates and simplifies transactions for banking agents, merchants, end consumers, and businesses. This partnership creates a unique opportunity to deploy a home-grown solution that sets out a roadmap for the digitisation of payments and enables the ecosystem for closing the financial exclusion gap.

Speaking on the partnership, Branka Mracajac, CEO of 9PSB remarked that 9PSB is committed to building a strong financial ecosystem that is driven by collaboration.

She said, “The core of our business is to provide easy, convenient, and seamless financial transactions to the unbanked, under-banked, and under-served.

“To achieve this, collaboration is central to our strategy – with technology leaders and partners on this long journey with the ultimate goal to move Nigeria from a cash to cashless society. Thus, expanding on our promise to deliver relevant financial products.

“Through this partnership we will be providing our agents, partners, and customers with a single point of entry to enjoy various products and services.”

On his part, Omoniyi Kolade, Founder and CEO of SeerBit, stated that in alignment with SeerBit’s vision of providing innovative technology solutions tailored at bridging payment gaps, the collaboration with 9PSB will ensure that African businesses reap the full benefits of the digital payments boom in the region.

“The collaboration also consolidates SeerBit’s position as a frontline player in the digital payment ecosystem in Africa.

Our goal has always been to grow a new wave of prosperity in Africa by creating more avenues for businesses in Africa to accept payments and we are happy to do this in partnership with 9PSB. We will empower millions of businesses to accept digital payments, charting the course for the new direction for digitization in Africa.” he said.

This synergy aligns with efforts to ensure interconnectivity and interoperability amongst stakeholders in the financial sector, which is vital to accelerating the financial inclusion drive.

By providing secure and reliable electronic payment solutions, the partnership will contribute to the transformation of the informal sector to formal, support the drive for economic growth by empowering SMEs and deepen inclusion through innovative financial products and services for individuals, businesses and the fintech ecosystem in Nigeria.

In recent times, Africa has witnessed an exponential growth in digital financial services, driven by increasing mobile penetration. More than half of Africans remain without formal bank accounts but most own mobile phones through which they access basic financial services.

In its latest annual State of the Industry report, GSMA, reveals that the value of mobile money transactions passed the $1 trillion mark in 2021 with Africa accounting for nearly 70% of the total amount of transactions recorded.

With this partnership, both companies are set to positively contribute to this trend by expanding accessibility and last-mile delivery of digital payment solutions on the continent while further driving its impressive growth.

On a mission to Bank9ja, 9PSB is committed to product innovations that support ease of access to financial services. The digital bank has created a custom-tailored solution, Bank9ja, a bank agnostic mobile App and web platform, designed to service both the totally excluded as well as the included but underserved in society, by allowing easy access and connection by all banks and other FinTech’s willing and ready to partner with 9PSB.

As part of this Mission, 9PSB recently completed a total upgrade of its USSD channel – *990# and relaunched and rebranded its mobile App – now called Bank9ja – with the sole aim of empowering users with more options to bank with ease, quicker onboarding, low transfer charges and no extra charges on bills payment.

 

 


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Ugo Onwuaso is an ICT enthusiast. He believes technology should be used for general good. He holds a Master of Public Administration (MPA) degree from the Lagos state University. Dear Reader, Your support matters. But we believe that technology makes life more exciting and helps improve the lives of people around Nigeria and indeed the world. That is why, we have devoted our energy to independent reportage of technology and finance and how they affect lives. Our incisive and analytical view of how technology news affects the daily life help individuals and organizations make up their minds. Quality journalism costs money. Today, we're asking that you support us to do more. Kindly support our effort to deliver technology and finance journalism to everyone in the world. Donate as little as N1,000. Bank transfers can be made to: UBA Plc 1017156876 Communication Week Media Ltd

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Lebara Nigeria, MVNO Oils Machine for Q3 Launch with Personalized Number Reservations

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Lebara Nigeria is building excitement for its upcoming Mobile Virtual Network Operator (MVNO) launch, giving customers a chance to secure a personalized piece of their mobile identity.

Lebara Nigeria, MVNO Oils Machine for Q3 Launch with Personalized Number Reservations

The company has opened a Number Reservation Portal, allowing users to reserve their preferred mobile numbers before the official service goes live in the third quarter of 2025.

This strategic move is all about giving customers a sense of ownership from day one. Using the carrier’s 0724 prefix, users can choose a number that’s meaningful to them, whether it’s a birthday, a lucky number, or an easy-to-remember pattern.

The reservation process is straightforward. Users must be at least 13 years old and provide a few basic details to get a one-time password via email.

Once verified, they’ll need to enter their National Identification Number (NIN), which the system uses to confirm personal information.

After this, a list of available numbers appears, and a final confirmation email completes the reservation.

Lebara, a London-based global MVNO, according to yozzo.com,  is no stranger to the telecom world, with a strong presence as a mobile virtual network operator (MVNO) across Europe and other regions.

Its entry into Nigeria is a calculated move to carve out a space in the highly competitive market.

By allowing customers to pick their numbers early, Lebara hopes to build loyalty and highlight its customer-first philosophy.

The company plans to operate a lean, technology-driven model by leveraging existing network infrastructure, which will help keep costs low and make its pricing competitive.

At launch, Lebara will offer nationwide coverage, a dedicated 0724 number series, and both SIM and eSIM options.

Beyond traditional connectivity, Lebara is also partnering with local government and the Ministry of Arts, Culture, Tourism, and Creative Economy to launch public Wi-Fi hubs and promote digital inclusion for creators and underserved communities.

The core of its proposition is affordability, transparent billing, and a strong customer service model designed to challenge established players.

Lebara’s entry won’t be without its challenges.

It will face off against many other competitors in Nigeria’s emerging MVNO space.

This wave of new entrants comes after the Nigerian Communications Commission (NCC) issued 46 MVNO licenses, with many of the licensees expected to have already launched.

Despite this, the local media’s focus has largely been on only a couple of them, Vitel and now Lebara.


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Why Half of MVNOs in Nigeria May Collapse- Experts

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Telecoms stakeholders have cautioned that many Mobile Virtual Network Operators (MVNOs) in Nigeria could struggle to survive unless they address infrastructure gaps, target niche markets, and adapt to local realities.

Why Half of MVNOs in Nigeria May Collapse- Experts

The warning came during the sixth edition of the Telecoms Sector Sustainability Forum, organised by Business Remarks in Lagos on Tuesday.

According to the stakeholders, securing a license from the Nigerian Communications Commission (NCC) is not enough to ensure survival in a market dominated by major Mobile Network Operators (MNOs) like MTN, Airtel, and Glo.

Chidi Ajuzie, director of USK Mobile, highlighted the stark reality facing MVNOs, noting that none of the over 40 licensed operators have fully launched services.

“Licenses are not cash cows. Too many people think that once you get a license, the money will start rolling in. The truth is, you must build infrastructure, study the market, and create services that meet consumer needs. Without that, many MVNOs will die out quickly,” Ajuzie said.

Ajuzie pointed out that smaller operators, particularly those in Tier 4 and Tier 5 categories, face significant financial hurdles in building their own infrastructure to support capacity.

However, he sees this as an opportunity for innovation, urging MVNOs to target niche markets such as youth, migrant workers, or fintech services, as seen in successful models in South Africa and India.

“Half of us may launch, but only those with clear strategies will survive,” he warned, predicting mergers and consolidations in the coming years.

Tony Emoekpere, president of the Association of Telecommunications Companies of Nigeria (ATCON), echoed Ajuzie’s concerns, stressing that market differentiation is critical for MVNO survival.

“The MNOs already provide enterprise services, internet, and fintech. MVNOs must find gaps and focus on those,” Emoekpere said.

He cited Kenya’s M-Pesa, which revolutionized payments by targeting rural and low-income users, as a model for local innovation.

Emoekpere suggested that MVNOs could capitalize on Nigeria’s underserved rural areas, where millions lack access to reliable telecom and financial services. “Something as simple as a low-data package for POS machines in rural areas could be a game-changer,” he added.

Olusola Teniola, director, IPNX, cautioned against adopting foreign business models without considering Nigeria’s unique environment. “In some villages, people still travel by canoe or horse for hours to access basic services. If your business model doesn’t account for that, it will fail,” Teniola said.

He urged MVNOs to focus on the bottom of the pyramid, where millions lack basic connectivity, rather than competing for urban smartphone users.

Teniola also warned that failure to strengthen indigenous companies could lead to more profits leaving Nigeria through foreign-owned operators, emphasizing the need for policies to protect data sovereignty and foster local innovation.

The stakeholders said while MVNOs have the potential to expand Nigeria’s telecom sector and increase consumer choice, their survival hinges on strategic planning, niche targeting, and a focus on rural connectivity.

Without urgent action to address infrastructure challenges and adapt to local needs, many MVNOs risk disappearing before they can establish a foothold in Nigeria’s competitive telecom landscape.

 

 

 

 


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NCC Claims Nigeria’s Telecom Tariffs among Cheapest despite 50 Percent Hike

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Nigerian Communications Commission (NCC) has defended the recent upward review of telecom tariffs, insisting that Nigeria’s rates remain among the cheapest in the world due to strong industry competition.

NCC Claims Nigeria’s Telecom Tariffs among Cheapest despite 50 Percent Hike

Speaking at a media briefing in Abuja recently, Dr. Aminu Maida, executive vice chairman, NCC, said that despite a 50% hike in tariffs, call rates have only moved from ₦15 per minute in the early 2000s to about ₦18–₦19 per minute today.

“Even with the increase, not all operators adjusted their tariffs. Some are still undercutting others. That is competition at work,” Maida explained.

He assured that the commission will continue to strengthen regulations to encourage competitiveness and transparency.

According to him, NCC is adopting an information disclosure strategy to enable consumers to make informed choices.

Maida also cautioned Nigerians against relying on Truecaller for identity verification, stressing that it is not linked to Nigeria’s SIM registration database and often provides misleading results.

He noted that while all SIMs in use are registered, some individuals deliberately use proxies, including domestic staff, to register SIMs an act he described as a crime.

The NCC boss disclosed that in September, the commission will launch a coverage and tariff map to help subscribers compare network quality and pricing across operators.

He further revealed plans for spectrum trades and leases to optimise usage and improve service delivery, adding that most Nigerian phones already support 4G, which remains the “sweet spot” for mobile broadband.

Maida emphasised the need for fresh capital and stronger corporate governance within the sector to sustain growth, enhance service quality, and strengthen national security.


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