Telecom
9PSB, Seerbit Partner to Provide Seamless Customer Experience
Nigeria’s pioneer and foremost Payment Service Bank, 9Payment Service Bank (9PSB) and SeerBit, a pan-African enterprise payment platform, have entered into a strategic partnership that will facilitate seamless access to financial services for individuals and businesses in Nigeria.
L-R: Omoniyi Kolade, Chief Executive Officer, SeerBit; Branka Mracajac, Chief Executive Officer/Managing Director, 9 Payment Service Bank at the recent MoU Signing Ceremony for their partnership to build and deploy solutions for enhancing financial inclusiveness in Nigeria.
9PSB and SeerBit will co-create a seamless payment and omnichannel banking ecosystem that aggregates and simplifies transactions for banking agents, merchants, end consumers, and businesses. This partnership creates a unique opportunity to deploy a home-grown solution that sets out a roadmap for the digitisation of payments and enables the ecosystem for closing the financial exclusion gap.
Speaking on the partnership, Branka Mracajac, CEO of 9PSB remarked that 9PSB is committed to building a strong financial ecosystem that is driven by collaboration.
She said, “The core of our business is to provide easy, convenient, and seamless financial transactions to the unbanked, under-banked, and under-served.
“To achieve this, collaboration is central to our strategy – with technology leaders and partners on this long journey with the ultimate goal to move Nigeria from a cash to cashless society. Thus, expanding on our promise to deliver relevant financial products.
“Through this partnership we will be providing our agents, partners, and customers with a single point of entry to enjoy various products and services.”
On his part, Omoniyi Kolade, Founder and CEO of SeerBit, stated that in alignment with SeerBit’s vision of providing innovative technology solutions tailored at bridging payment gaps, the collaboration with 9PSB will ensure that African businesses reap the full benefits of the digital payments boom in the region.
“The collaboration also consolidates SeerBit’s position as a frontline player in the digital payment ecosystem in Africa.
Our goal has always been to grow a new wave of prosperity in Africa by creating more avenues for businesses in Africa to accept payments and we are happy to do this in partnership with 9PSB. We will empower millions of businesses to accept digital payments, charting the course for the new direction for digitization in Africa.” he said.
This synergy aligns with efforts to ensure interconnectivity and interoperability amongst stakeholders in the financial sector, which is vital to accelerating the financial inclusion drive.
By providing secure and reliable electronic payment solutions, the partnership will contribute to the transformation of the informal sector to formal, support the drive for economic growth by empowering SMEs and deepen inclusion through innovative financial products and services for individuals, businesses and the fintech ecosystem in Nigeria.
In recent times, Africa has witnessed an exponential growth in digital financial services, driven by increasing mobile penetration. More than half of Africans remain without formal bank accounts but most own mobile phones through which they access basic financial services.
In its latest annual State of the Industry report, GSMA, reveals that the value of mobile money transactions passed the $1 trillion mark in 2021 with Africa accounting for nearly 70% of the total amount of transactions recorded.
With this partnership, both companies are set to positively contribute to this trend by expanding accessibility and last-mile delivery of digital payment solutions on the continent while further driving its impressive growth.
On a mission to Bank9ja, 9PSB is committed to product innovations that support ease of access to financial services. The digital bank has created a custom-tailored solution, Bank9ja, a bank agnostic mobile App and web platform, designed to service both the totally excluded as well as the included but underserved in society, by allowing easy access and connection by all banks and other FinTech’s willing and ready to partner with 9PSB.
As part of this Mission, 9PSB recently completed a total upgrade of its USSD channel – *990# and relaunched and rebranded its mobile App – now called Bank9ja – with the sole aim of empowering users with more options to bank with ease, quicker onboarding, low transfer charges and no extra charges on bills payment.
Nigerian Communications Commission (NCC) has said that Nigeria’s internet usage reached a record 1.24 million terabytes in November 2025.
According to the latest data from the NCC, the figure rose modestly from 1.235 million terabytes in October, reflecting steady growth in digital activity across the country.
Broadband penetration in Nigeria crossed the halfway mark in November 2025, reaching 50.58 per cent, up from 45.61 per cent in January, the telecoms regulator reported.
The figure, however, falls short of the 70 per cent coverage target outlined in the National Broadband Plan 2020–2025, which expires this month.
The country had roughly 109 million broadband subscriptions by November. Growth has been uneven, hindered by infrastructure and regulatory constraints, including frequent fibre-optic vandalism that triggers 30 to 43 network cuts daily, high right-of-way fees, and declining subscriber numbers earlier in the year.
Expansion of mobile networks, particularly 3G and 4G services, alongside limited 5G rollouts in urban centres, affordable smartphones, and competitive data plans, has driven uptake.
Investments in the National Communications Backbone and private-sector initiatives have also improved access, especially in underserved areas.
While Nigeria is gradually improving digital inclusion, achieving the original broadband plan remains challenging due to high infrastructure costs, coverage limitations, and deployment hurdles.
The NCC maintains that continued investment in mobile networks and broadband infrastructure will sustain gradual growth in the sector.
Commenting on the development, some Nigerian analysts attributed the surge to the broader mobile and broadband adoption and the growing appetite for streaming, online learning and other digital services.
According to the analysts, the figures suggest that internet connectivity is no longer a luxury but a necessity for both business and leisure, underscoring the slow but steady expansion of Nigeria’s digital economy.
Bureau of Public Service Reforms (BPSR) has named the Nigerian Communications Commission (NCC) among the top three Ministries, Departments and Agencies (MDAs) of the Federal Government with the Best Ranking in Website Performance for 2025.
L-R: Head Special Projects, Nigerian Export Promotion Council (NEPC), Salamatu Andu; Executive Commissioner, Technical Services, Nigerian Communication Commission (NCC), Engr. Abaraham Oshadame; Director General Bureau of Public Service Reforms (BPSR), Head Customer Support Service, Galaxy Backbone, Rosemary Ehize; Secretary to the ES. Nigerian Content Development and Monitoring Board, Tahir Aminu at the BPSR award ceremony for top four MDAs in BPSR Website Performance and Ranking 2025 at the BPSR office on Tuesday, 23rd December, 2025.
This is coming barely three weeks after the telecom regulator was recognized as one of the top five best-performing Federal Government agencies for 2025 by the Presidential Enabling Business Environment Council (PEBEC) – a testament to the Commission’s consistency in investment in technology for ensuring efficient service delivery.
In the BPSR 2024/2025 scorecard ranking of agencies’ websites, the NCC came second in the ranking, trailing behind Galaxy Backbone Limited, which came first while the Nigeria Export Promotion Council (NEPC) clinched the third position, from a pool of 235 MDAs, whose website were evaluated.
BPSR deployed 14 evaluation criteria in include MDA’s website compliance with .gov.ng domain name, appearance and aesthetics (look and feel) of the website, content, relevance to MDAs mandate/government policy and the website’ structure.
Others include website’s responsiveness (device compatibility), security, load time, usability/ease of navigation, availability/uptime, functionality, interactivity, accessibility and capacity building.
The recognition was announced at the official release of Federal Government 2024/2025 Scorecard Ranking for MDAs’ Website held at the Federal Ministry of Finance Auditorium in Abuja on Monday (December 22, 2025) while the award presentation took place at BPSR’s Office on Tuesday (December 23, 2025).
The award, which is an important index metric of the National e-Government Masterplan for determining the Nigeria e-Government Status, was received by the Commission in recognition of its commitment to maintaining a world-class website that enhances service delivery to the citizens.
Receiving the award on behalf of the Executive Vice Chairman of the NCC, Dr. Aminu Maida, the NCC’s Executive Commissioner, Technical Services, Abraham Oshadami, appreciated the BPSR for the recognition, describing the award as “another encouragement for the Commission to be a better public service institution leveraging digital platforms such as our web presence to enhance public service delivery to our various stakeholders, thereby implementing the Federal Government’s Ease of Doing Business policy direction.”
While presenting the award to the NCC, alongside other two agencies, BPSR’s Director-General, Mr. Dasuki Arabi, commended the top three for their proactive decisions in maintaining world-class websites, which are compliant with the Federal Government’s policy direction in effective and efficient service delivery to the citizens.
According to the DG, the 2024/2025 MDA’s websites’ ranking represents a collective effort of federal public institutions in Nigeria to be transparent, accountable and open in governance, as well as a confirmation to align with global best practices in service delivery to the citizens.
Developed about six years ago, Arabi said as a result of the annual ranking, more public institutions have indicated readiness to embrace reforms, and align with the policy direction of the current administration’s Renewed Hope agenda on improve governance for effective service delivery, as introduced by His Excellency President Bola Ahmed Tinubu.
“The ideals of harnessing and deploying technological tools for service delivery has become imperative following the COVID pandemic, and distortions of socio-economic system of nations, culminating in the evolution of competitiveness, cost effectiveness, and agile governance.
“As engine room of governance, it behoves on us in the public service to perform our statutory duties and we must put in place technological innovations and standardized websites to operate services as well as deliver service needs to citizens,” he said.
The Scorecard exercise, he said, is part of the BPSR reform broader function of conducting research on reform implementation efforts and presenting ‘best practice’ models to the entire Public Service, and to among others, improve access to government information, facilitate seamless financial transaction, eliminate corruption and cyber theft, as well as facilitate access to government services.
Speaking on the rigorous nature of the exercise that produced the top three winners, the DG said “in the past few weeks members of the Scorecard Jury drawn from inter-Ministerial Agencies, had worked tirelessly to mill websites of selected MDAs through a rigorous process of enduring criteria for the ranking and the outcome had also passed through a quality assurance mechanism to validate the outcome.”
Taiwo Oyedele, Chairman of the Presidential Committee on Fiscal Policy and Tax Reforms, has dismissed reports that bank accounts not linked to a Tax Identification Number (TIN) will be frozen or automatically debited from January 1, 2026.
Taiwo Oyedele
Oyedele described the claims as false and misleading, warning Nigerians against panic over misinformation surrounding recent tax and financial reforms.
In a post on his X handle Tuesday morning, he wrote: “Don’t let anyone manipulate you. Your bank account is safe. Misinformation makes you panic and fear a reform that is designed to help you.
“When they tell you that your account will be frozen or automatically debited from January 2026, ask them for the evidence in the new law. Be wise.”
He stressed that no provision in the new tax laws authorises the freezing of bank accounts, adding that the rumours are part of widespread misrepresentation of the reforms.
The committee chairman reiterated that the reforms are intended to simplify Nigeria’s tax system and ease the burden on ordinary citizens, not to impose punitive measures on bank customers.
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