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NCC Campus Conversation Moves to University of Abuja

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The Nigerian Communications Commission (NCC) has held the maiden edition of the Campus Conversation at the University of Abuja. Campus Conversation is featured as an important part of NCC’s new Telecom Consumer Conversation (TCC).

Efosa Idehen, Director, Consumer Affairs Bureau, NCC, (Center) with other participants at the Main Campus of the University of Abuja over the weekend.

Speaking at the event, which held at the Main Campus of the University of Abuja at the weekend, NCC’s Director, Consumer Affairs Bureau, Efosa Idehen, said the Commission, as a consumer-centric regulator, has always been at the forefront of protecting the interest of the consumers.

He said the Commission has, over the years, embarked on many initiatives and programmes to deliver on its consumer protection mandate, as enshrined in the Nigerian Communications Act (NCA), 2003 and in line with other subsidiary legislations, guidelines, directions and determinations, in order to proactively address consumer concerns.

Idehen stated that, as a modified outreach programme, Campus Conversation takes life from NCC’s consumer protection and empowerment agenda as stipulated in the Commission’s Strategic Management and Vision Plans, as well as extant policies and well-conceived decisions of Management.

The objective of the Conversation is to ensure that the telecom consumers on university campuses are adequately informed and educated on their rights and privileges to acquire knowledge they require to take informed decision and protect themselves from unwholesome practices from service providers.

“Essentially, this maiden edition of our Campus Conversation is kicking off here at the University of Abuja today, as part of our strategic effort at creating awareness among the university students on their rights and obligations as telecoms consumers, as well as sensitising them on the many initiatives of the Commission designed to enhance consumer protection and empowerment,” Idehen said.

At the event, the NCC team led by Idehen, took turns to educate the campus community on Subscriber Identity Module (SIM) registration, the Benefits of National Identity Number (NIN)-SIM Integration, Cybersecurity and related online protection issues, among other initiatives of the NCC.

Participants were also enlightened on the various consumer-centric activities of NCC such as the NCC Consumer Complaint Toll-free Number 622; the Do-Not-Disturb (DND) Short Code 2442 instituted to manage unsolicited messages; the National Emergency Toll-free Number 112 which every citizen is expected to know and use during emergencies. Over twenty Emergency Communication Centres (ECCs) where 112 calls are received and escalated, have been constructed by the NCC and operational in different states of the federation and the Federal Capital Territory.

Other Information, Education and Communication (IEC) materials printed in bookmarks, handbills and stickers were distributed. The IECs cover a wide-range of topics on consumer concerns, including Consumer Bill of Rights, Complaints Management Process, Mobile Number Portability (MNP), SIM Registration, Obligations of Telecom Service Providers and the Consumers, and Tips on Managing Data Usage.

The event provided a rare opportunity to the students and other members of the University community to interface with the Commission. The NCC team responded to questions and comments relating to the participants’ experience with telecom services.

The Vice-Chancellor of University of Abuja, Prof. Abdul-Rasheed Na’Allah, who was represented at the forum by the University’s Head of Electrical and Electronic Engineering Department, Dr. Evans Ashigwuike, commended the NCC for the elaborate enlightenment programme hosted in the university community, which he described as highly beneficial to the students.

Na’Allah assured the Commission that the University will ensure that students, who attended the Consumer Conversation pass the knowledge gained and the IEC materials circulated by NCC to their fellow students for effective knowledge-sharing and education.

The TCC, now segmented and targeted at different consumer groups, comprises: The Village Square Dialogue, The Telecom Public Sphere, The Professionals’ Dialogue, Campus Conversation, Market Conversation and the National Youth Service Corps (NYSC) Sensitization.

Aside the TCC, other strategic outreach programmes of the Commission, delivered through its Consumer Affairs Bureau, include Consumer Telecom Town Halls on Radio, a phone-in radio dialogic programme to educate consumers at the grassroots; Telecom and The Citizen, a bi-monthly Twitter Live Chat targeting telecom consumers that are active on the social media; and Telecom TV Dialogue, a monthly television-based discourse on topical telecom issues.

 

 

 


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Ugo Onwuaso is an ICT enthusiast. He believes technology should be used for general good. He holds a Master of Public Administration (MPA) degree from the Lagos state University. Dear Reader, Your support matters. But we believe that technology makes life more exciting and helps improve the lives of people around Nigeria and indeed the world. That is why, we have devoted our energy to independent reportage of technology and finance and how they affect lives. Our incisive and analytical view of how technology news affects the daily life help individuals and organizations make up their minds. Quality journalism costs money. Today, we're asking that you support us to do more. Kindly support our effort to deliver technology and finance journalism to everyone in the world. Donate as little as N1,000. Bank transfers can be made to: UBA Plc 1017156876 Communication Week Media Ltd

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Aba to Host MTN’s “The Gathering” with Pitchathon Offering ₦5 Million Prize Pool for Emerging Startup Founders

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MTN’s Youth cultural and lifestyle event “The Gathering” will hold in Aba at the Prime Event Centre from June 14 to 15, 2026, with a high-stakes Pitchathon designed to spotlight and reward the most promising early-stage founders in the city, offering a total prize pool of ₦5 million.

Aba to Host MTN’s “The Gathering” with Pitchathon Offering ₦5 Million Prize Pool for Emerging Startup Founders

The competition will award ₦2.5 million to the winning startup, ₦1.5 million to the first runner-up, and ₦1 million to third place, giving young entrepreneurs not just funding, but a direct platform to validate their ideas in front of investors, consumers, and industry stakeholders.

The Aba Pitchathon follows a highly successful Lagos edition of The Gathering on 100, which took place at the National Stadium, Surulere, from April 22 to 26, where eight startups collectively received ₦45 million in seed funding after pitching solutions across fintech, healthtech, agritech, edtech, and creative technology.

At the Lagos edition, Hurpham Africa emerged as the overall winner with ₦15 million in funding support, followed by Coconoto Ltd with ₦10 million and Rava Send with ₦5 million. Five other startups – URI Social, Dulces Jams, Kindly Book, Africa Medical Marketplace, and MyFund – each received ₦3 million, alongside visibility and MTN business ecosystem support.

Organisers say the goal is to deepen access to opportunity across Nigeria by taking The Gathering on 100 beyond Lagos into high-potential commercial hubs like Aba, where entrepreneurship continues to thrive.

Registration is now open via The Gathering’s official website. Entrepreneurs, builders, and early-stage founders in Aba and surrounding cities are encouraged to apply for a chance to pitch live at the event.


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Meta Unveils AI-Powered Business Agent to Support Customer Engagement

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Meta has unveiled a new artificial intelligence-powered tool, Meta Business Agent, designed to help businesses automate customer interactions, boost sales and improve operational efficiency across its messaging platforms.

Meta Unveils AI-Powered Business Agent to Support Customer Engagement

Meta

The announcement was made at the Conversations 2026 event in London, where the technology company introduced the platform as part of its efforts to expand AI-driven business solutions.

According to Meta, the Business Agent will enable businesses to provide round-the-clock customer support on WhatsApp, Messenger and Instagram, helping them respond to inquiries, recommend products, book appointments and manage sales conversations.

The company said more than one million businesses are already using AI-powered business agents on WhatsApp and Messenger to engage customers.

Meta noted that with over one billion people connecting with businesses daily across its platforms, the new tool would help organisations deliver more personalised and relevant customer experiences.

The company explained that businesses could set up the Business Agent within minutes or integrate it into existing enterprise systems.

Features of the AI assistant include answering business-specific questions, making product recommendations from company catalogues, qualifying sales leads, booking appointments and facilitating transactions.

The platform also allows businesses to determine when human agents should take over conversations requiring additional support.

Meta disclosed that the Business Agent would now be expanded globally to businesses of all sizes and integrated into Instagram, where many companies also engage with customers.

The company said access to the tool would initially be free, while paid subscription plans tailored to different business categories would be introduced in the coming months.

In addition to customer engagement functions, Meta said the Business Agent could serve as an operational assistant by providing business owners with daily briefings, summaries of customer interactions and insights from conversations conducted overnight.

The technology firm added that future updates would enable the platform to perform more advanced functions, including market research, product insight generation, calendar management and competitive intelligence analysis.

Meta also announced the launch of the Meta Business Agent Platform, a new infrastructure designed to help businesses build, customise and deploy AI agents at scale.

The platform supports integration with hundreds of business systems, including e-commerce and customer service tools, allowing AI agents to perform tasks on behalf of organisations.

According to Meta, the platform offers enterprise-grade controls, governance mechanisms and measurement tools to ensure businesses can manage customer interactions securely and effectively.

The company said the initiative reflects its commitment to helping businesses leverage artificial intelligence to improve customer service, increase productivity and drive growth in an increasingly digital economy.


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Digital Encode Calls for Immediate Action as Cyber Threats Escalate Nationwide

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Digital Encode Limited, a leading information security and governance, risk, and compliance (GRC) advisory firm, has issued an urgent cybersecurity advisory following a surge in security breaches affecting financial institutions, government agencies, fintechs, and other organizations across Nigeria.

Digital Encode Calls for Immediate Action as Cyber Threats Escalate Nationwide

Digital Encode

Cyber threat actors have recently exposed data purportedly from both private and public institutions in Nigeria, underscoring the growing need for stronger cybersecurity frameworks, proactive threat monitoring, and coordinated incident response measures.

But Digital Encode’s advisory highlights a troubling pattern: most recent cyber incidents are not driven by sophisticated zero-day exploits, but by preventable weaknesses in basic security configurations, credential management, and operational controls.

According to the advisory signed by Professor Obadare Adewale Peter, Chief Visionary Officer of Digital Encode Limited, attackers are increasingly exploiting misconfigured systems and publicly exposed assets, such as unsecured databases, open cloud storage buckets, leaked API keys, and critical servers exposed to the internet, many of which are easily discoverable through open repositories, cloud indexing tools, and even dark web marketplaces.

The advisory outlines critical areas of concern, including publicly accessible cloud storage exposing sensitive customer and operational data; hardcoded secrets in web and mobile applications, including API keys and tokens; leaked credentials in repositories and deployment artifacts; weak internal access controls and over-reliance on single authentication layers; exposure of administrative endpoints, API documentation, and development environments in production; uncontrolled use of Third-Party Hosting platforms such as Vercel, Netlify, and Render; poor token lifecycle management and weak authentication, inadequate vendor risk management and monitoring controls

Digital Encode noted that these vulnerabilities are widespread across organizations, particularly in financial institutions, payment service providers, Fintech companies and public sector platforms, where similar exposure patterns continue to recur.

Not a Technology Problem, But an Execution Gap

“Organizations affected in recent breaches were not compromised due to highly advanced attacks, but due to lapses in enforcing existing security controls, like, ensuring that no cloud resources linked to organizations whether AWS S3, Azure Blob, Google Cloud Storage, or Firebase allow anonymous access, Verify that no cloud credentials or API tokens are exposed in public or private repositories, container registries or deployed applications, and all external and internal APIs must enforce authentication and authorization controls at all times” Prof. Obadare stated.

The advisory stresses that most of these risks can be mitigated with readily available tools and best practices, underscoring a critical gap between security policy and implementation.

Urgent Actions Recommended

Digital Encode has called on organizations to act immediately by conducting a comprehensive audit of all internet-facing assets, including third-party systems; revoking and rotating all exposed or potentially compromised credentials including passwords, API keys, and access tokens; reviewing historical logs to assess the extent of any prior exploitation; engaging vendors to address third-party security exposures; fixing identified misconfigurations and validating remediation efforts; strengthening monitoring, logging, and threat detection systems; and documenting remediation steps and residual risks for governance and compliance.

The firm also emphasized the need for improved visibility into shadow IT and unauthorized deployments tied to employees’ accounts, which increasingly serve as entry points for attackers.

Call for Proactive Security Posture

Digital Encode reiterated its commitment to supporting organizations through enterprise-wide security assessments and independent validation of implemented controls.

“We strongly advise that this advisory be actioned without delay,” Prof Obadare warned, adding that proactive security hygiene, not reactive response, will determine resilience in Nigeria’s evolving threat landscape.


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