Telecom
WCRD 2022: NCC Assures of Robust Digital Infrastructure for Improved Financial Services
The Nigerian Communications Commission (NCC) has reaffirmed its commitment to accelerate deployment of robust broadband infrastructure accessible to all Nigerians. This is to enhance their access to the required resources to carry out seamless digital financial services, irrespective of their locations and circumstances.
The Commission gave the assurance at a programme organised to commemorate Year 2022 World Consumer Rights Day (WCRD).
At the programme which took place at the Commission’s Head Office in Abuja on Tuesday, March 15, 2022, and implemented in the context of the global theme: ‘Fair Digital Finance’, the Management of NCC announced the establishment of a dedicate desk, tagged: “TELCARE” to be operated across the country to enhance telecoms consumer protection.
Attendance and participation at the event, operated in-person and virtually, was overwhelming. Board members, senior management and staff of the Commission, collaborating agencies and other critical industry stakeholders were among the participants.
The event also ran concurrently with a roadshow carried out in Abuja and other NCC zonal offices in different parts of the country, to enlighten telecom consumers on the significance of the WCRD and to engage them on the NCC’s unwavering commitment to consumer protection.
Speaking at the event, Prof. Adeolu Akande, chairman, Board of Commissioners of NCC, said in line with NCC’s mandates, the Board and Management have been upbeat in implementing regulatory initiatives aimed at building a robust digital ecosystem to drive the frontier of digital economy with positive impacts on all other sectors in the nation’s economy.
Alluding to the theme of the WCRD 2022, Akande said considering the increasing number of telecom consumers who are also users of digital finance services, the Commission is working assiduously to ensure that all consumers, including the most vulnerable, are provided with access to manage their finances, and protected from scams, fraud, and phishing to safeguard their data.
Earlier in his keynote address, Prof. Umar Danbatta, executive vice chairman of NCC, said the theme of this year’s WCRD aligns with the emerging realities of the regulatory goals of the Commission.
He informed the audience that the Commission is aware of the dynamic changes in the telecom industry, even as the Commission consolidated the growth in the telecommunication sector since the sector’s liberalisation in 2001.
Danbatta stated that the growth in the telecom industry has led to convergence in different sectors, especially between telecoms and financial service sector.
According to him, there is no greater demonstration of this than the fact that financial transactions that were once conducted in-person at banking halls are now undertaken on consumers’ mobile devices.
“Financial and commercial activities have been digitised, and the most common of this is the Unstructured Supplementary Service Data (USSD), which has brought ease to financial transactions,” he said.
Danbatta declared that NCC embarked on various initiatives including the licensing of Infrastructure Companies (InfraCos), effective utilization of spectrum, industry collaboration to address operators’ challenges, increased collaborations with relevant government agencies such as the Central Bank of Nigeria. A central objective of these initiatives is to ensure availability, accessibility and affordability of ubiquitous broadband services to drive growth in all sectors, including financial services sector.
The EVC explained further that the Commission has been working hard to ensure that broadband penetration gets to every part of the country.
He asserted that the number of active mobile subscriptions reached 195.4 million while Internet subscription has exceeded 141 million, because there has been increasing broadband penetration which stood at 40.88 per cent as at December 2021.
“Despite some of the challenges confronting the sector, telecommunications remained an enablers of growth in the Nigerian economy, in the year 2021.
“The Information and Communications sector contributed over N17 trillion to the nominal Gross Domestic Product (GDP), according to data from the National Bureau of Statistics,” Danbatta said to put the contribution of telecom and ICT in context that the audience could relate with.
Also, consistent with NCC’s focus to ensure that consumers get satisfaction, Danbatta disclosed that the Commission had finalised arrangements to establish the Telecom Consumer Assistance, Resolution and Enquiries (TELCARE) Desk.
The Desk, he said, will be strategically located in different parts of the county to serve as an additional platform to receive and facilitate the resolution of consumer complaints.
According to him, the Desk will also provide a means through which consumers and citizens can make inquiries on consumer issues; provide a platform for advocacy on any topical consumer issues and concerns, and further enhance awareness of the Commission’s activities.
He said the Desk will complement other existing initiatives of the Commission aimed at protecting the interest, privileges and rights of the consumers.
The EVC’s submissions were underscored by the Commission’s Executive Commissioner Stakeholder Management, Adeleke Adewolu, who declared that the theme of the WCRD is a reminder that “we all have the responsibility to protect the consumer from market abuses, exploitation, and injustices that erode the consumer’s rights, especially with respect to using digital financial services.”
Representatives of the Office of the National Security Adviser (ONSA), CBN, Association of Licensed Telecom Operators (ALTON), the Industry Consumer Advisory Forum (ICAF), National Disability Empowerment Forum (NDEF), telecom operators, among other stakeholders, commended the Commission for all its consumer-centric initiatives and assured of their continuing collaboration towards creating a safer cyber space for digital service users in Nigeria.
Earlier, as part of the activities slated for this year’s commemoration of the WCRD, the NCC had, on Monday, March 14, 2022, organised a debate for secondary school students in Abuja.
The debate focused on how the students use mobile devices to enhance their academic performances. The Commission seized the opportunity of the debate to enlighten the students on their rights and privileges, and to discuss other activities of the Commission.
Elon Musk’s X (formerly Twitter) has launched a new stand-alone messaging app on iOS devices, called XChat.
Elon Musk
This app will help users connect their existing X contacts for calling, chatting, and sharing files. This move shows how Musk’s previous idea of creating a single ‘everything app’ seems to shift to a different strategy now.
This newly launched app comes with features such as audio and video calling, text messaging, group chats, and file sharing.
Moreover, it features privacy-focused tools like disappearing messages, the option to delete and edit messages for everyone, and a feature that blocks screenshots.
Looking at these features, the XChat seems to take on WhatsApp and Messenger.
However, the tech firm said that the app has no tracking or ads.
In terms of privacy, X claimed that the instant messaging app is end-to-end encrypted and comes with a PIN.
This app is currently available to iOS users only, and more updates are expected in the near future, as teased by Benji Taylor, the X’s lead designer. The launch of this app reflects a shift in Musk’s strategy about turning X into an ‘everything’ app that will include payments, shopping, messaging, and more combined in one place.
However, the focus of xAI seems to be different now as the company seems to be developing several different apps instead of combining everything into one.
This approach may help X to reach users through their various services rather than a single platform.
While XChat focused on messaging currently, the tech firm is also reportedly testing a separate payments system, which is not available to the public so far.
More features and updates to the instant messaging app are likely to be arriving in the coming months as X continues to grow its ecosystem with more apps.
Technology Company, Globacom has unveiled two vibrant television commercials, “Road Trip” and “Department of Imagination,” reinforcing the telecommunications giant’s dedication to providing seamless, reliable connectivity for every lifestyle.
These engaging campaigns illustrate how Glo remains an essential partner in both our daily routines and our boldest future aspirations.
“Road Trip” captures a relatable family adventure filled with laughter and authentic moments. The story follows Toyin Abraham Ajeyemi as she experiences the frustration of poor signal—only to find that switching to Glo transforms the experience instantly. Whether it’s navigation, downloading content, or staying entertained, the difference is clear with Glo, which ensures you stay connected no matter where the road takes you.
Starring alongside Toyin Abraham Ajeyemi, the commercial featured Bolaji Ogunmola and others and their combination brought the best out of the TVC.
Users can easily access data plans by dialling *312#, ensuring smooth, uninterrupted service on the go.
Department, on the other hand transports viewers to a futuristic landscape where technology bridges the gap between creativity and reality.
Guided by the renowned Richard Mofe-Damijo (The Professor), the story explores how powerful ideas turn into extraordinary experiences. It showcases a smarter, more dynamic world—from real-time gaming to advanced culinary processes demonstrated by Hilda Baci and creative tech integration by Bamike Adenibuyan (Bam-Bam).
The unique feature of the story is each scene serving as a testament to how Glo is actively shaping a future where technological possibilities are infinite.
The Glo’s latest commercials carry a unified, powerful message: The future is here, and it is powered by Glo.
Young innovators and entrepreneurs from across Nigeria converged at the “Gathering on 100,” a 100-hour non-stop youth-focused experience powered by MTN, to showcase ideas, build networks, and compete for funding in a major startup pitch competition.
Pitchathon
The event, described by organisers as a convergence of creators, founders, and culture shapers, featured a Pitchathon segment that awarded a total of ₦45 million to eight outstanding startups selected from 30 participants spanning sectors such as Artificial Intelligence, FinTech, HealthTech, EdTech, Internet of Things (IoT), AgriTech, DefenceTech, and CreativeTech.
The competition underscored what participants called a “Gen Z approach to business,” combining innovation, speed, and community-driven growth models.
At the end of the contest, Hurpham Africa, led by Sesan Kareem, emerged overall winner, securing ₦15 million alongside enterprise partnership and co-development access from MTN.
Coconoto Ltd, founded by Jacob Oluwayannife, clinched the second runner-up position with a prize of ₦10 million, while Rava Send, represented by Emmanuel Isaka, emerged third runner-up, receiving ₦5 million.
Five other startups — URI Social, Dulces Jams, Kindly Book, Africa Medical Marketplace, and MyFund — each received ₦3 million in recognition of their innovative solutions and growth potential.
Organisers said the initiative was designed not only to reward innovation but also to equip young founders with critical business skills through mentorship and real-time engagement with industry leaders.
The Pitchathon formed part of a broader industry showcase where emerging technology startups presented solutions aimed at deepening financial inclusion and accelerating e-commerce growth across Africa.
Among the presenters was a fintech platform led by Charles Dairo, which is focused on simplifying cross-border transactions. According to Dairo, the platform has recorded more than 10,000 user registrations, with about 30 per cent actively transacting.
He said the company is deploying a localized incentive system to drive user engagement and convert inactive users, noting that a referral programme already contributes roughly 15 per cent of organic growth.
The platform operates a 0.5 per cent transaction fee model and leverages strategic banking partnerships to ensure liquidity. It also integrates stablecoins such as USD Coin to enhance cross-border payment efficiency and expand interoperability across mobile money ecosystems.
Stakeholders noted that such innovations could help address long-standing challenges in Africa’s payments landscape, including high transaction costs and limited system integration.
In the e-commerce space, startups like Jakuta demonstrated the use of artificial intelligence to simplify purchasing decisions and improve operational efficiency.
The platform combines voice technology with mobile messaging tools such as WhatsApp to guide users through transactions, while also enabling device trade-ins through automated video analysis.
Developers said the system currently supports operations in about 20 countries and is capable of handling high volumes of daily interactions, including automated customer engagement processes.
They added that the solution automates routine merchant tasks such as inventory management and customer follow-ups, even in low-connectivity environments, thereby expanding access for small and medium-sized enterprises.
Founders also disclosed ongoing efforts to partner with telecommunications providers to reduce communication costs and scale adoption of their platforms.
Industry analysts at the event observed that many startups are increasingly prioritising customer lifetime value, reinvesting revenues into marketing, user acquisition, and product optimisation to build resilient and scalable business models.
They noted that such strategies are essential for navigating challenges including exchange rate volatility, infrastructure gaps, and regulatory complexities across African markets.
The “Gathering on 100” highlighted the growing influence of youth-led innovation in shaping Nigeria’s digital economy, with stakeholders expressing optimism that sustained collaboration between startups, financial institutions, and telecom operators would accelerate digital inclusion and unlock new economic opportunities.
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