Telecom
WCRD 2022: NCC Assures of Robust Digital Infrastructure for Improved Financial Services
The Nigerian Communications Commission (NCC) has reaffirmed its commitment to accelerate deployment of robust broadband infrastructure accessible to all Nigerians. This is to enhance their access to the required resources to carry out seamless digital financial services, irrespective of their locations and circumstances.
The Commission gave the assurance at a programme organised to commemorate Year 2022 World Consumer Rights Day (WCRD).
At the programme which took place at the Commission’s Head Office in Abuja on Tuesday, March 15, 2022, and implemented in the context of the global theme: ‘Fair Digital Finance’, the Management of NCC announced the establishment of a dedicate desk, tagged: “TELCARE” to be operated across the country to enhance telecoms consumer protection.
Attendance and participation at the event, operated in-person and virtually, was overwhelming. Board members, senior management and staff of the Commission, collaborating agencies and other critical industry stakeholders were among the participants.
The event also ran concurrently with a roadshow carried out in Abuja and other NCC zonal offices in different parts of the country, to enlighten telecom consumers on the significance of the WCRD and to engage them on the NCC’s unwavering commitment to consumer protection.
Speaking at the event, Prof. Adeolu Akande, chairman, Board of Commissioners of NCC, said in line with NCC’s mandates, the Board and Management have been upbeat in implementing regulatory initiatives aimed at building a robust digital ecosystem to drive the frontier of digital economy with positive impacts on all other sectors in the nation’s economy.
Alluding to the theme of the WCRD 2022, Akande said considering the increasing number of telecom consumers who are also users of digital finance services, the Commission is working assiduously to ensure that all consumers, including the most vulnerable, are provided with access to manage their finances, and protected from scams, fraud, and phishing to safeguard their data.
Earlier in his keynote address, Prof. Umar Danbatta, executive vice chairman of NCC, said the theme of this year’s WCRD aligns with the emerging realities of the regulatory goals of the Commission.
He informed the audience that the Commission is aware of the dynamic changes in the telecom industry, even as the Commission consolidated the growth in the telecommunication sector since the sector’s liberalisation in 2001.
Danbatta stated that the growth in the telecom industry has led to convergence in different sectors, especially between telecoms and financial service sector.
According to him, there is no greater demonstration of this than the fact that financial transactions that were once conducted in-person at banking halls are now undertaken on consumers’ mobile devices.
“Financial and commercial activities have been digitised, and the most common of this is the Unstructured Supplementary Service Data (USSD), which has brought ease to financial transactions,” he said.
Danbatta declared that NCC embarked on various initiatives including the licensing of Infrastructure Companies (InfraCos), effective utilization of spectrum, industry collaboration to address operators’ challenges, increased collaborations with relevant government agencies such as the Central Bank of Nigeria. A central objective of these initiatives is to ensure availability, accessibility and affordability of ubiquitous broadband services to drive growth in all sectors, including financial services sector.
The EVC explained further that the Commission has been working hard to ensure that broadband penetration gets to every part of the country.
He asserted that the number of active mobile subscriptions reached 195.4 million while Internet subscription has exceeded 141 million, because there has been increasing broadband penetration which stood at 40.88 per cent as at December 2021.
“Despite some of the challenges confronting the sector, telecommunications remained an enablers of growth in the Nigerian economy, in the year 2021.
“The Information and Communications sector contributed over N17 trillion to the nominal Gross Domestic Product (GDP), according to data from the National Bureau of Statistics,” Danbatta said to put the contribution of telecom and ICT in context that the audience could relate with.
Also, consistent with NCC’s focus to ensure that consumers get satisfaction, Danbatta disclosed that the Commission had finalised arrangements to establish the Telecom Consumer Assistance, Resolution and Enquiries (TELCARE) Desk.
The Desk, he said, will be strategically located in different parts of the county to serve as an additional platform to receive and facilitate the resolution of consumer complaints.
According to him, the Desk will also provide a means through which consumers and citizens can make inquiries on consumer issues; provide a platform for advocacy on any topical consumer issues and concerns, and further enhance awareness of the Commission’s activities.
He said the Desk will complement other existing initiatives of the Commission aimed at protecting the interest, privileges and rights of the consumers.
The EVC’s submissions were underscored by the Commission’s Executive Commissioner Stakeholder Management, Adeleke Adewolu, who declared that the theme of the WCRD is a reminder that “we all have the responsibility to protect the consumer from market abuses, exploitation, and injustices that erode the consumer’s rights, especially with respect to using digital financial services.”
Representatives of the Office of the National Security Adviser (ONSA), CBN, Association of Licensed Telecom Operators (ALTON), the Industry Consumer Advisory Forum (ICAF), National Disability Empowerment Forum (NDEF), telecom operators, among other stakeholders, commended the Commission for all its consumer-centric initiatives and assured of their continuing collaboration towards creating a safer cyber space for digital service users in Nigeria.
Earlier, as part of the activities slated for this year’s commemoration of the WCRD, the NCC had, on Monday, March 14, 2022, organised a debate for secondary school students in Abuja.
The debate focused on how the students use mobile devices to enhance their academic performances. The Commission seized the opportunity of the debate to enlighten the students on their rights and privileges, and to discuss other activities of the Commission.
Telecom
Suspected Lakurawa Terrorists Kill 3 Telcoms Workers in Kebbi
Terrorists belonging to Lakurawa group have reportedly killed three staff of a leading telecommunication firm.
The insurgents were said to have invaded a construction site at Gumki village in Arewa Local Government Area of Kebbi State.
The bandits reportedly attacked a construction site at Gumki village in Arewa Local Government Area of Kebbi State when their victims were installing a surveillance mast for the Nigeria Immigration Service and killed them and one other person who is yet to be identified.
There was a conflicting report of which organization the victims belonged as the police said three of the deceased were Airtel staff and the residents identified them to be Immigration staff.
A staff of Sir Yahaya Specialist Hospital however corroborated the villagers, saying the three victims brought to the hospital were Immigration staff.
But SP Nafiu Abubakar, police spokesperson, said four persons lost their lives, one indigene and three staff of Airtel.
He said from the report the police got, Bello M Sani, state Commissioner of Police, alongside with CIS Muhammad Bashir, Comptroller, Nigeria Immigration Service, Kebbi State Command, Lawali mobilized their men to the scene to evacuate the corpses to Sir Yahaya Memorial Hospital in Birnin Kebbi.
He said his CP has deployed additional tactical teams to the area and charged them to decisively deal with the suspected bandits operating in the area.
He said the CP also had meeting with people in the area and appealed to them to always assist the police and other security agencies with relevant information for their prompt response.
Telecom
Nigeria Has World’s Most Affordable Data Costs – GSMA
Nigeria has an average data cost of $0.38 per gigabyte, making her the most affordable countries globally and one of the cheapest in Africa for mobile data services.
United States averages $6 per gigabyte and South Africa with $1.77 per gigabyte rank the highest globally and in Africa respectively.
According to the GSMA, Nigerian data costs, as a percentage of Gross National Income (GNI) per capita, are among the lowest across Africa.
The reports by the body lends weight to telecom operators advocacy for tariff adjustments to address economic pressures threatening the sector’s sustainability.
The GSMA report, titled “The Role of Mobile Technology in Driving the Digital Economy in Nigeria,” highlighted Nigeria’s competitive data pricing, which is significantly lower than other African nations, such as Kenya ($0.59 per gigabyte), Ethiopia ($0.68 per gigabyte), and South Africa ($1.77 per gigabyte).
By contrast, the United States averages $6 per gigabyte, underscoring Nigeria’s advantage in offering cost-effective connectivity.
The cost of mobile data in Africa varies greatly by country and region.
Data costs can refer to the cost of mobile data or the cost of acquiring, maintaining, and using business data.
In 2023, the average cost of 1 GB of mobile data in Sub-Saharan Africa was $3.31, while in Northern Africa it was $0.86.
Telecommunications operators in Nigeria have been requesting some policy changes as well as tariff rebalancing to enable them deliver support to the Government’s digital economy objectives.
They have called for the simplification and improvement of the Right of Way (RoW) charging and administration process, harmonised across the country
According to them, all government authorities (at national and sub-national levels) should apply the national maximum RoW fee of N145 per/LSQM adopted by the National Economic Council (NEC) for the deployment of fibre across all states in Nigeria.
There should be a single point of contact in each state for the RoW application process while the duration for the approval process should be digitalised and limited to a maximum of one month.
Simplification and reduction of the tax burden on the mobile sector
On tariff, recall that the Association of Licensed Telecommunications Operators of Nigeria (ALTON) and the Association of Telecommunications Companies of Nigeria (ATCON) had urged the Nigerian Communications Commission (NCC) to consider reviewing tariffs upward to address rising operational costs.
Nodding in agreement, Bismarck Rewane, chief executive officer, Financial Derivatives, said the proposed tariff hike by telecommunications will help reduce inflation in the country.
He said it would help to reduce inflation because it increases productivity, stressing that the price of MTN shares went up by 10% to 220.
Rewane reiterated that investors had already factored that in, adding that they are expecting a lot of good goodies.
“But more important to think about is the fact that because of an increase in tariff and an increase in investment to make the industry sustainable, they’re going to see an increase in productivity, not directly but indirectly.
“Any increase in productivity and output is likely to allow inflation to moderate, which is the goal. So, we heard from the policymaker, Bosun Tijani, who was very clear that we want a sustainable sector. But we also heard from the regulator saying that we will hold these guys to quality of service.
“We also heard from the operators, MTN that they are all revving up. So in all, there are economic benefits because of increased output and productivity. Two, policymakers are aligned because they want this to lead to a moderation in inflation,” he added.
He further said that it was not a bad deal and re-echoed the minister’s comment that the tariff hike will not be 100 per cent.
“Will they get 100%? No, they will definitely not. We suspect that we are going to likely see something between 40 and 50% which is fair after so many years of static changes,” Rewane added.
Telecom
Bismarck, Economist Claims Planned Tariff Hike by Telcos Will Reduce Inflation
Bismarck Rewane, chief executive officer, Financial Derivatives, has said the proposed tariff hike by telecommunications will help reduce inflation in the country.
Rewane made this statement on Channels Television’s Business Morning on Thursday.
Recall that Association of Licensed Telecommunications Operators of Nigeria (ALTON) and the Association of Telecommunications Companies of Nigeria (ATCON) had urged the Nigerian Communications Commission (NCC) to consider reviewing tariffs upward to address rising operational costs.
On January 3, Karl Toriola, chief executive officer (CEO), MTN Nigeria, said telcos want a 100 percent tariff hike.
According to Rewane, who previously supported the plans for a tariff hike, the move will make the sector more sustainable.
He said it would help to reduce inflation because it increases productivity, stressing that the price of MTN shares went up by 10% to 220.
Rewane reiterated that investors had already factored that in, adding that they are expecting a lot of good goodies.
“But more important to think about is the fact that because of an increase in tariff and an increase in investment to make the industry sustainable, they’re going to see an increase in productivity, not directly but indirectly.
“Any increase in productivity and output is likely to allow inflation to moderate, which is the goal. So, we heard from the policymaker Bosun Tijani, who was very clear that we want a sustainable sector. But we also heard from the regulator saying that we will hold these guys to quality of service.
“We also heard from the operators, MTN that they are all revving up. So in all, there are economic benefits because of increased output and productivity. Two, policymakers are aligned because they want this to lead to a moderation in inflation,” he added.
He further said that it was not a bad deal and re-echoed the minister’s comment that the tariff hike will not be 100 per cent.
“Will they get 100%? No, they will definitely not. We suspect that we are going to likely see something between 40 and 50% which is fair after so many years of static changes,” Rewane added.
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