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UPU and Postal Development

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Universal Postal Union with membership of 191 countries is a specialized agency of the United Nations which fulfils an advisory, mediating and liaison role and renders assistance where necessary. The body sets the rules for international mail exchanges and makes recommendations to stimulate growth in mail volumes and to improve the quality of services for customers. The UPU’s objective is to develop special, cultural and commercial communication between people through the efficient operation of the postal service.
 The UPU in order to discharge its duties very well is divided into bodies that are assigned with specific functions. The congress is the highest body of the union and it brings together all countries to a meeting every five years. The major achievement of the congress is allowing member countries to develop and integrate new products and services from the international postal network.
There is also the council of administration consisting of a chairman and forty member countries and it ensures the continuity of UPU activities between the congresses, even as it also interfaces in regulatory, legislative and legal issues making sure that things are working in order.
The postal operations council of the UPU is the technical and operational body that deals with operational and commercial aspects of international postal service while the international bureau is another organ of the UPU that serves as a liaison, information and consultation for postal administration.
The Universal Postal Union established in 1874 has helped so many member countries including Nigeria to develop their postal systems. It would be recalled that the world postal body gave a grant to Nipost which was used to purchase additional fleet of vehicles to boost Nipost’s operations. UPU has helped in the advancement of postal economies in the less developed and developing countries looking at practices in the developed countries as benchmark. New trends in technology and administration are shared by the body to member countries. Through its conferences, postal heads of various countries are gathered to brainstorm and learn new developments in the industry and other issues that affect the free flow, growth and development of international mail, trade and commerce are resolved.
With its headquarters in Berne, Switzerland and as a non political organization, UPU does not interfere in issues that are within the purview of national postal services. Its primary focus is for cooperation among postal sector players and it helps to ensure a truly universal network of up-to-date products and services. During high –level debates in conventions, UPU has helped in shaping issues in the postal industry.  With its Quality of Service Fund (QSF), projects aimed at improving postal service quality in developing countries are financed by the body and the results have been tremendous.
Even as UPU has been making efforts to develop postal services all around the world, it is still curious that postal awareness in Africa is still very low. In a report carried by the UPU, it was reported that the industrialized countries had 98 percent of the population benefit from home mail deliveries while only 2 percent have mails delivered through post office boxes while in Africa only 22 percent benefited from home deliveries with 60 percent  only having mails delivered through post offices. 14 per cent out of this number had no access at all.
Looking at the figures, one would only but wonder what the challenges to increasing the volume of mails handled by postal countries in Africa really are. Taking Nigeria as an example, some people don’t send or receive even just a letter all the year round. Our reading culture is poor and we hardly have any room for relaxation in this part of the world as every effort is channeled to making money. Apart from the business angle to writing of letters, letter writing is a hobby whose reward is emotional satisfaction. The development of Information and Communications Technology has also affected people’s attitude towards going to the post to send letters. Postal organizations in Africa have also to sit up and be effective in mail deliveries. People are often disenchanted n writing letters when letters posted often take weeks to get to destinations or in some cases are not received at all.

Nigerian Postal Service in order to promote letter writing in the country can come up with a programme that will reward those that write and post letters.

 

 


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Nigeria CommunicationsWeek believes that technology makes life more exciting and helps improve the lives of people around Nigeria and indeed the world. So since 2007, we have devoted our energy to independent reportage of technology and how they affect lives.

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E-Financial

Angst as FG Demands 7.5 Percent VAT on Mobile Bank Transfers, USSD

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Nigerians will begin paying a 7.5 percent Value Added Tax (VAT) on selected banking services, including mobile bank transfers and USSD transactions, from January 19, 2026, following a new regulatory directive backed by the Federal Government.

Angst as FG Demands 7.5 Percent VAT on Mobile Bank Transfers, USSD

The development was disclosed in a notice sent to customers on Wednesday by Moniepoint, informing users of the impending implementation of the VAT regime on certain electronic banking charges.

According to the notice, the directive was issued by tax authorities mandating financial institutions to begin the collection and remittance of VAT.

Part of the notice read: “We would like to inform you of an upcoming government-endorsed regulatory change regarding Value Added Tax (VAT).

“From Monday, 19 January 2026, we are required to collect a 7.5% VAT, to be remitted to the Nigerian Revenue Service (NRS) (formerly known as the Federal Inland Revenue Service).”

Moniepoint said the tax would apply to “certain banking services”, including “electronic banking charges such as mobile banking fees (transfers), USSD transaction fees and card issuance fee”.

The company, however, clarified that not all banking transactions would attract the tax.

“Services that DO NOT attract VAT include: interest on deposits and savings,” the notice read.

Moniepoint also distanced itself from responsibility for the new charges, saying the deductions were not a price increase by the company.

“The NRS has communicated a deadline for 19th January 2026 for all financial institutions — commercial banks, microfinance banks and electronic money transfer operators — to start collecting and remitting VAT. VAT applies only to banking or service fees, not interest,” it said.

Customers were also informed that the deductions would be clearly itemised, as “VAT charge will appear separately on your transaction reports and statements”.

The new VAT enforcement is expected to affect millions of Nigerians who rely daily on mobile banking platforms and USSD services for financial transactions.

“This is not a price increase by Moniepoint. Moniepoint is required to collect and remit VAT to the Nigerian Revenue Service (NRS).


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Telecom

Glo Unveils Immersive Gaming Experience, Travel Saga

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With the introduction of Travel Saga, a premium, fast-paced gaming experience that is currently live and accessible to customers on its network, Globacom has lifted the bar for mobile entertainment in the country.

Travel Saga is a story-driven, intricately connected role-playing game designed to provide the thrill, complexity, and competitive intensity of some of the most well-known action games in the world.

The game, which has been painstakingly optimized for mobile devices, redefines mobile gaming as a full-fledged digital battlefield by translating a console-grade experience onto data-enabled handsets.

Fundamentally, Travel Saga takes users on quick virtual journeys against recognizable international landscapes. In a dynamic, ever-evolving gaming environment, players are thrown into furious missions, fierce fights, and ever-expanding tales where talent, strategy, and endurance determine who rises through the ranks to become a true war hero.

In addition to the excitement of fighting, users are encouraged to go to various locations, take part in thrilling challenges, and participate in intense competition for in-app rewards like points and victory badges. With each encounter and accomplishment, the immersion increases with each level, maintaining momentum and excitement.

Flexible subscription plans with one-time or auto-renewal choices are available to subscribers for the service, which costs ₦100 per day and ₦250 per week. By dialing *70021#, customers can quickly subscribe and gain instant access to the action.

With Travel Saga, Glo reaffirms its dedication to innovation and high-end digital experiences, making top-notch gaming easily accessible to its customers. The game offers uninterrupted action, adventure, and competition, all smoothly supported by the Glo network.


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E-Business

Half of Global Companies Build SOCs to Enhance Cybersecurity, with a Focus on Human Expertise

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Among the primary reasons for establishing a Security Operations Center (SOC) are strengthening cybersecurity posture, enabling faster detection and response and gaining a competitive edge.

Interestingly, despite the increasing demand for automated cybersecurity solutions, businesses rely on skilled security professionals to make key decisions, as human expertise remains essential for effective security management.

A Security Operations Center (SOC) is a dedicated organisational unit responsible for continuous monitoring and safeguarding of a company’s IT infrastructure. Its core mission is to proactively detect, analyse and respond to cybersecurity threats.

To identify the main drivers, strategic priorities, and potential challenges in SOC planning and implementation, Kaspersky has conducted a comprehensive global study involving senior IT security specialists, managers and directors from companies with 500 or more employees.

All participants operate without a SOC but have plans to establish one in the near future. The study spans 16 countries across APAC, META, LATAM, Europe, and Russia, providing valuable insights into the emerging trends and best practices in SOC development worldwide.

The findings of the research reveal that 50% of companies intend to establish SOCs to strengthen their cybersecurity posture, and 45% are motivated by the need to address increasingly sophisticated and dangerous threats.

Other drivers include budget optimisation, the necessity for faster detection and response, and the expansion of software, endpoints and user devices – factors that demand more comprehensive and layered security measures.

These are cited by 41% of organisations. Additionally, 40% seek better protection of confidential information, 39% aim to meet regulatory requirements and one-third (33%) expect SOC capabilities to provide a competitive edge. Larger enterprises tend to cite each of these reasons more often, reflecting the broader operational and regulatory pressures they experience.

Continuous monitoring becomes the leading SOC requirement

Among the key functions organisations plan to delegate, 24/7 security monitoring leads at 54%. This around-the-clock vigilance enables early detection of anomalies, prevents escalation and sustains cyber resilience in real-time. This demand highlights a strategic requirement for proactive risk management, as organisations aim to defend against persistent threats that can strike at any moment.

Companies intending to fully outsource SOC operations show a stronger interest in applying “lessons learned” methodologies, whereas those developing internal SOCs focus more on access management to maintain tighter control.

Human expertise drives SOC technology choices

While SOCs use advanced technology, the choices made by organisations show that human analysts are very important. Among the solutions that organisations plan to include in SOC are – Threat Intelligence Platforms (48%), Endpoint Detection and Response (42%) and Security Information and Event Management systems (40%) – sophisticated solutions that automate data collection and reduce operational load, however, they depend heavily on skilled security professionals who provide critical context, interpret complex findings and make final decisions when guiding appropriate responses.

Other solutions chosen include Extended Detection and Response (38%), Network Detection and Response (37%) and Managed Detection and Response (33%). Large enterprises tend to adopt more technologies (5.5 per SOC on average), while smaller ones integrate fewer (3.8).

“To successfully build a SOC, companies must prioritise not only the right mix of technology but also the careful planning of processes, clear goal-setting and effective resource distribution.

“Well-defined workflows and continuous improvement are essential to ensure that human analysts can focus on critical tasks, making the SOC a proactive and adaptable component of their cybersecurity strategy,” comments Roman Nazarov, Head of SOC Consulting at Kaspersky.

 


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