Telecom
Telcos Rule Out N60Bn Compensation for Poor QoS
Telecom operators under the aegis of Association of Licensed Telecoms Operators of Nigeria (ALTON) said that the demand for airtime compensation worth N606.5 billion being made by telecoms subscribers for poor services provided by the networks was not justifiable.
National Association of Telecoms Subscribers (NATCOMS), the umbrella body of telecoms subscribers in Nigeria is pushing for the compensation for the various inconveniences they had suffered over poor service quality in the last 12 years.
But Gbenga Adebayo, chairman, ALTON, said subscribers’ request for compensation at a time when they are also complaining about the service quality would rather worsen the situation rather than compensate them.
National Mirror quoted Adebayo as saying that the operators expected NATCOMS to be in position to appreciate the various challenges being faced by the operators and also support them on how to jointly resolve the issues.
“The issues here are clear. NATCOMS leadership is quite aware of the problems being faced by operators. Even the Federal Government appreciates the quantum of challenges that we are facing.
“NATCOMS should also realise that if we got to court, there is no way we will come back from the courts and be friends again. But thinking it is by going to court that we can solve the problem, is to see NATCOMS’s action as completely uninformed,” he said.
However, while acknowledging that service hiccups is unavoidable in a country such as Nigeria where cases of fiber cuts is prevalent, where power problem is an issue and where bureaucracy at various levels of government is affecting operators’ plan to deploy infrastructure much faster, Adebayo urged telecoms networks to always keep their subscribers abreast of network problems that they may have.
“As operators, we don’t need to keep mum when we have issues with our networks because it is more dangerous if subscribers suddenly discover the network is failing them without the affected network telling them what the problems is.
“Telecoms operators individually need to communicate more with their subscribers, in such cases and running an open house system, where the media can easily make enquiries and report their findings to the public is indispensable in a country likely ours where we are still contending with a lot of issues, which are affecting our quality of service delivery,” he said.
NATCOMS had on October 10, 2013 filed a suit against NCC, ALTON, MTN, Airtel, Globacom and Etisalat demanding compensation of N5,000 each for the about 120 million active telephone lines being used Nigerians subscribers then.
With about 121 million active telephone lines currently in the country, according to NCC official data, National Mirror leant that NATCOMS is demanding about N606 billion from the operators as compensation for poor services in recent months.
Chief Deolu Ogunbanjo, NATCOMS president had last December, said then that, “It is a case we will pursue to logical conclusion. If possible, we will go to appeal and supreme courts. It is something we have to put right now. They must understand that subscribers must be given some form of palliatives when there is poor service. That is what we want to establish.’’
With the introduction of Travel Saga, a premium, fast-paced gaming experience that is currently live and accessible to customers on its network, Globacom has lifted the bar for mobile entertainment in the country.
Travel Saga is a story-driven, intricately connected role-playing game designed to provide the thrill, complexity, and competitive intensity of some of the most well-known action games in the world.
The game, which has been painstakingly optimized for mobile devices, redefines mobile gaming as a full-fledged digital battlefield by translating a console-grade experience onto data-enabled handsets.
Fundamentally, Travel Saga takes users on quick virtual journeys against recognizable international landscapes. In a dynamic, ever-evolving gaming environment, players are thrown into furious missions, fierce fights, and ever-expanding tales where talent, strategy, and endurance determine who rises through the ranks to become a true war hero.
In addition to the excitement of fighting, users are encouraged to go to various locations, take part in thrilling challenges, and participate in intense competition for in-app rewards like points and victory badges. With each encounter and accomplishment, the immersion increases with each level, maintaining momentum and excitement.
Flexible subscription plans with one-time or auto-renewal choices are available to subscribers for the service, which costs ₦100 per day and ₦250 per week. By dialing *70021#, customers can quickly subscribe and gain instant access to the action.
With Travel Saga, Glo reaffirms its dedication to innovation and high-end digital experiences, making top-notch gaming easily accessible to its customers. The game offers uninterrupted action, adventure, and competition, all smoothly supported by the Glo network.
SHELT, a leading cybersecurity-as-a-service provider, has earned inclusion in the 2025 MSSP 250, the annual ranking of the world’s top 250 Managed Security Service Providers (MSSPs) by MSSP Alert, a CyberRisk Alliance publication.
SHELT
The list evaluates firms on business performance, service breadth, and industry impact, spotlighting those excelling in growth, operational excellence, and advanced managed security amid rising cyber threats. Selection criteria include annual recurring revenue, profitability, workforce expansion, business growth, and the depth of managed security offerings.
SHELT’s recognition underscores its investments in scalable security operations, threat intelligence, and tailored managed services across multiple regions, enabling clients to navigate complex risk landscapes effectively.
“Being recognised in the MSSP 250 is a meaningful milestone for our team,” stated Youssef Abillama, CEO of SHELT. “It validates our focus on building practical, resilient security services that help organisations manage risk and respond effectively to today’s evolving cyber threats.”
The company hailed the honour as testament to its teams’ dedication and expertise worldwide, reaffirming commitment to enhancing capabilities and delivering trusted cybersecurity solutions.
Meta Platforms, owner of Facebook, has appointed Dina Powell McCormick, a former adviser to President Donald Trump, as its new president and vice chairman, bolstering its leadership amid aggressive AI and infrastructure expansion.
Dina Powell McCormick
The announcement, made on Monday, positions Powell McCormick – who recently stepped down from Meta’s board after eight months – to guide overall strategy, including multi-billion-dollar investments in data centres and global partnerships.
A Goldman Sachs veteran with 16 years in senior roles and prior stints as deputy national security adviser under Trump and in the Bush administration, she brings deep finance and international ties to the role.
Meta CEO Mark Zuckerberg hailed her as “uniquely qualified” for the company’s next growth phase, while President Trump praised the move on Truth Social as a “fantastic choice”.
The hire signals Meta’s efforts to strengthen White House relations, following recent dinners with Trump and U.S. investment pledges worth hundreds of billions
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