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Fidelity Bank Wins DBN Award for Expanding First-Time Credit Access to MSMEs

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Fidelity Bank Plc has won the Development Bank of Nigeria (DBN) Service Ambassadors Award for recording the highest impact in expanding access to formal credit for first-time Micro, Small and Medium Enterprises (MSMEs) in Nigeria.

Fidelity Bank wins DBN award for expanding first-time credit access to MSMEs

L -R: Nneoma Onuoha, Acting Team Lead, Development Finance & Intervention Funds, Fidelity Bank Plc; Anthony Asonye, Managing Director/Chief Executive Officer, Impact Credit Guarantee Limited (ICGL); Ugochi Osinigwe, Divisional Head, Small and Medium-scale Enterprises Banking; Imaobong Nkanta, Product Manager, SME Banking; and Chiwuike Okere, Team Lead, SME Banking, (all of Fidelity Bank Plc); at the Development Bank of Nigeria Service Ambassadors Award which held recently in Lagos.

The award recognises the deposit money bank that has successfully onboarded previously unbanked or credit-excluded MSMEs into the formal financial system.

Speaking on the recognition, the Divisional Head, Small and Medium-scale Enterprises Banking at Fidelity Bank, Mrs Ugochi Osinigwe, described the award as an affirmation of the bank’s commitment to improving access to finance for small businesses.

“We sincerely thank the Development Bank of Nigeria for this recognition, which affirms the impact of our work in expanding access to finance for MSMEs, especially businesses accessing formal credit for the first time.

“At Fidelity Bank, we remain devoted to supporting SMEs with the right mix of funding, advisory services, capacity building, market access and digital solutions that enable them to grow, create jobs and contribute meaningfully to the economy,” she said.

Osinigwe said the recognition would further motivate the bank to deepen its interventions in the SME sector by providing practical solutions that help entrepreneurs overcome barriers to growth.

She said the award builds on Fidelity Bank’s long-standing partnership with DBN and its support for Nigeria’s MSME ecosystem.

According to her, the bank received the DBN Innovation Award in the Deposit Money Bank category in 2025 for developing innovative financial products and services for MSMEs.

She added that the bank also won the 2020 DBN Service Award for the highest disbursement to DBN-focused locations.

Osinigwe said Fidelity Bank had continued to implement initiatives aimed at supporting small businesses beyond access to finance.

She listed some of the initiatives to include the Fidelity SME Hub in Gbagada, Lagos, which provides entrepreneurs with training facilities, business advisory services, networking opportunities and creative studios.

She also highlighted the Fidelity Quarterly Business Forum, designed to connect entrepreneurs, policymakers and industry experts to discuss business growth, innovation, trade and sustainability.

According to her, the bank’s SME Masterclass Series provides practical training on pricing, product quality, digital marketing, business visibility and export readiness.

She added that Fidelity Bank also supports the disbursement of the Federal Government’s MSME Intervention Funds administered by the Bank of Industry, with particular attention to women-owned enterprises.

Osinigwe said the bank had expanded support for exporters through the Fidelity Nigeria International Trade and Creative Connect initiative, which links Nigerian businesses to international markets, including the United Kingdom and the United States.

She noted that the bank also partners with the Nigerian Export Promotion Council and Lagos Business School on the Export Management Programme to equip entrepreneurs with skills required for regional and global trade.

According to her, Fidelity Bank’s collaboration with the National Credit Guarantee Company has also strengthened access to finance for MSMEs by reducing lending risks while providing financial literacy and business management training for beneficiaries.

She said the bank remained committed to supporting entrepreneurs through financing, advisory services, capacity building, digital solutions, market access and strategic partnerships.

Fidelity Bank Plc is a commercial deposit money bank serving more than 10 million customers through its digital banking platforms, 255 business offices across Nigeria and its United Kingdom subsidiary, FidBank UK Limited.

The bank has received several local and international recognitions for its support to SMEs, retail banking, export finance, innovation and community development.


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Ugo Onwuaso is an ICT enthusiast. He believes technology should be used for general good. He holds a Master of Public Administration (MPA) degree from the Lagos state University. Dear Reader, Your support matters. But we believe that technology makes life more exciting and helps improve the lives of people around Nigeria and indeed the world. That is why, we have devoted our energy to independent reportage of technology and finance and how they affect lives. Our incisive and analytical view of how technology news affects the daily life help individuals and organizations make up their minds. Quality journalism costs money. Today, we're asking that you support us to do more. Kindly support our effort to deliver technology and finance journalism to everyone in the world. Donate as little as N1,000. Bank transfers can be made to: UBA Plc 1017156876 Communication Week Media Ltd

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E-Financial

FCMB Turns Normal Banking into Rewards with New Mobile App Upgrade

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First City Monument Bank (FCMB) has introduced a set of new features on its mobile app, led by a reward points system that turns everyday transactions into tangible benefits for customers.

FCMB Turns Normal Banking into Rewards with New Mobile App Upgrade

With this update, FCMB shifts the focus from routine banking to value creation, giving customers a stronger reason to engage, transact, and stay within its digital ecosystem.

At the centre of the upgrade is the Reward Points feature, which allows customers to earn and redeem points on transactions made in the app. The more customers use the platform, the more value they unlock, creating a direct link between daily banking activity and real-life rewards.

Beyond the rewards, the enhanced app introduces a Regal Premium Lifestyle Subscription that offers users access to curated lifestyle benefits across travel, dining, and entertainment, plus a three-month free transfer for new-to-bank customers.

Customers can now access mutual fund investments directly within the app, helping them grow wealth without multiple platforms. This feature reinforces FCMB’s commitment to empowering customers with accessible financial tools.

To improve customer experience, the app now includes “Chat with Temi”, an intelligent in-app support feature that delivers instant assistance and quicker issue resolution.

Speaking on the update, Oladipo Alabede, divisional head, Payments and Solutions, said: “At FCMB, we are constantly innovating to meet the evolving needs of our customers. These features are designed to provide convenience, reward loyalty, and empower our customers to do more with their finances, right from their mobile devices.”

In line with its financial inclusion drive, FCMB has simplified account upgrades from Tier 1 to Tier 2, allowing customers to access enhanced banking services without visiting a branch.

Additionally, the introduction of instant virtual card request and activation ensures customers can immediately create and use secure digital cards for online transactions.

Adetunji Lamidi, divisional head, Personal Banking, emphasised the Bank’s digital transformation journey: “These upgrades reflect our technology-driven strategy to build a smarter, more intuitive banking platform. By integrating intelligent support systems like Temi and enabling instant services such as virtual card activation, we are redefining convenience and accessibility in banking.”

This comprehensive upgrade reflects FCMB’s ongoing commitment to innovation, customer focus, and digital excellence, positioning the mobile app as a one-stop platform for seamless, rewarding, and future-ready banking.

Customers are encouraged to update or download the FCMB Mobile App today from their app store to use these new features and take full control of their financial journey.

 


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Despite Warnings, FG Draws Down $1.5Bn as First Tranche of FAB $5Bn Loan Deal

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Nigeria has accessed the first tranche of its $5 billion derivatives financing arrangement with First Abu Dhabi Bank (FAB), drawing about $1.5 billion under the deal approved by the national assembly in March.

Despite Warnings, FG Draws Down $1.5Bn as First Tranche of FAB $5Bn Loan Deal

This is despite caution by the International Monetary Fund (IMF)  against proceeding with the proposed $5 billion structured Total Return Swap (TRS) financing program with First Abu Dhabi Bank.

IMF said that the complex derivative-based financing agreements are often opaque and carry hidden financial risks.

According to Bloomberg on Friday however, the federal government received the funds in the past two weeks through a structured total return swap (TRS) transaction with the United Arab Emirates’ largest lender, citing people familiar with the matter.

On March 31, the national assembly approved President Bola Tinubu’s request to secure up to $6 billion in external borrowing.

The borrowing plan comprised two facilities from the United Arab Emirates (UAE) and the United Kingdom, including a structured TRS financing programme of up to $5 billion from First Abu Dhabi Bank.

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Tinubu had said the proposed borrowing would increase Nigeria’s public debt stock, which stood at $110.3 billion (about N159.2 trillion) as of December 31, 2025.

The drawdown comes despite concerns raised by Fitch Ratings over the financing arrangement.

Fitch warned that while such transactions can provide liquidity, diversify funding sources and lower borrowing costs, they often fall outside conventional debt-reporting frameworks and could weaken transparency and legislative oversight.

The rating agency also said the structure could expose Nigeria to additional foreign exchange risks if domestic bond yields rise or the naira depreciates.

Also, the International Monetary Fund has cautioned that the derivative-based financing arrangements are often opaque and complex, making it difficult to assess the full extent of governments’ debt obligations.


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E-Financial

Paystack Unveils AI-powered Payments Tools

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Paystack has launched Paystack Index, an experimental AI-powered payments tool, enabling users in Nigeria to complete everyday transactions through AI assistants such as ChatGPT and Claude.

The product allows users to buy airtime, send money via Zap by Paystack and order food from Chowdeck using simple text prompts. Instead of switching between multiple apps, users can instruct an AI assistant to execute transactions directly.

Paystack Index acts as a bridge between AI agents, merchants and Paystack’s payments infrastructure, while ensuring users retain control of authorised transactions.

The company said it does not store sensitive financial information such as card details, PINs or bank account credentials.

Developed with support from TSG Labs, Paystack’s innovation arm, the product builds on Paystack Checkout and Zap and forms part of the company’s broader work on AI-enabled commerce.

It is initially available to selected Zap users in Nigeria through an early-access beta programme and currently supports airtime and data purchases, wallet funding, money transfers and food orders.

Paystack said the launch reflects its belief that AI agents are emerging as a new interface for commerce, enabling users to move from prompts to real-world transactions.

Announced by co-founder and chief executive officer Shola Akinlade, the product positions AI assistants as execution layers for payments and commerce, rather than just tools for information and recommendations.

The launch comes amid rising AI adoption in Nigeria. According to a Google-Ipsos survey, 88% of Nigerians surveyed said they had used generative AI in the past year, while 62% said they used it for everyday tasks such as planning trips, meals or workouts.

The launch also follows Paystack’s recent restructuring under The Stack Group (TSG), which created dedicated business units for merchant payments, consumer transactions, banking services and emerging technologies.

Paystack plans to expand Paystack Index to more merchants, services and African markets, including Ghana, Kenya and South Africa, as it evaluates user behaviour and AI-powered checkout experiences.


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