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TestNigeria 1.0: Pantami says Quality Software Will Give Nigeria’s Digital Economy Competitive Edge
Effective software quality assurance in the Nigerian Digital Economy will greatly impact the digital economy’s accelerated growth, says Professor Isa Ali Ibrahim (Pantami), Nigeria’s Minister of Communications and Digital Economy.
He remarked in the lead address at the first-ever Software Testing Conference in Nigeria with the theme “Impact of Software Quality Assurance in the Nigerian Digital Economy”, organized by Nigeria Software Testing Qualification Board (NGSTQB) on Wednesday, November 23, 2022, at Oriental Hotel, Victoria Island, Lagos, Lagos State.
Pantami acknowledged that the importance of software in global development cannot be overemphasized hence software powers the hardware, and most of the innovations in all sectors and spheres of life.
“If you look at the world’s advancement in the internet economy, transportation, financial services, power, cyber security and many life endeavours; software is the secret to that success. I can categorically say that the world would not have achieved much if there was no invention of software.
“The article by Jeff Lawson in the Harvard Business Review argued that in the digital economy, your software is your competitive advantage.
“He said ‘many companies respond to digital competition by embracing methodologies like agile, building ‘innovation centres,’ acquiring startups, or outsourcing app development to consulting firms. But the true disruptors know that in the digital economy, whoever builds the best software wins. Companies that want to compete need to empower their developers and adopt a ‘software mindset’”.
“This same argument applies to any country that wants to succeed in the digital economy era. We have seen the implication of this during the Covid-19 pandemic. The technology (especially ICT) industry which is powered by software benefited the most. The industry’s growth skyrocketed”.
The Minister who spoke through Dr Engr. (Mrs) Falilat Jimoh, Digital Architect Manager, NITDA, said, however, one of the greatest challenges the software industry is facing today is issues of quality.
He referred to a report by Synopsys Inc in the US which finds that many organisations allow software quality to lag behind other objectives, but that lack of attention comes at a steep price.
“In 2020, the cost of poor software quality in the US was approximately $2.08 trillion. That is why software quality assurance and testing is a big industry today. According to a comprehensive research report by Market Research Future (MRFR), ‘Software Quality Assurance Market information by Solution, by Deployment, by Organization Size and Region has been forecast to reach USD 14.01 billion market size by 2027’”.
“There is, therefore, a need to take full advantage of the opportunities the software industry is going to play in the digital economy growth while ensuring the challenges that could hinder software quality do not thwart the progress we have collectively in the digital economy sector”.
Pantami, therefore, said that the theme of the first edition of the Software Testing Conference: ‘Impact of Software Quality Assurance in the Nigerian Digital Economy’ is apt as effective software quality assurance in the Nigerian Digital Economy will greatly impact the digital economy’s accelerated growth.
“Web portals and apps are now part of our daily routine. This conference provides the platform to discuss and share our ideas on the use and need for Software Quality Assurance and its effect on the Nigerian Digital Economy.
“In the last two decades, there has been an upsurge in the use of Digital technologies all over the world. Nigerians are not left out in the uses of digital technologies in services provision, trade, socializing and communication with one another.
“Consequently, Nigeria has seen tremendous growth in digital services, ranging from eCommerce to Fintech Services. Therefore, the potential of the digital economy to create economic growth, employment and innovation cannot be underestimated.
“Bearing in mind the importance of a digital economy, His Excellency, President Muhammadu Buhari, GCFR, approved our request to redesignate the Federal Ministry of Communications as the Federal Ministry of Communications and Digital Economy on the 17th of October, 2019.
“The change was officially endorsed at the Federal Executive Council on the 23rd of October, 2019 and the process of implementing a digital economy for the country began on the 24th of October, 2019, which was approved as the Digital Nigeria Day.
“The redesignated Ministry also had an added mandate of developing the digital economy in line with the focus of the Federal Government and the first step was the development of a Policy and Strategy to drive the development of the Digital Economy.
“Specifically, the ICT sector provided 3 unprecedented contributions to the Gross Domestic Product (GDP) of the country in the last 3 years, namely 14.07% in Q1 2020, 17.92% in Q2 2021and 18.44% in Q2 2022. At each time, that has been the highest-ever contribution of the ICT sector to the GDP. This is unprecedented in our history.
“We have shown that the digital economy can greatly support the traditional economy.
“The contribution of the digital economy to the gross domestic product (GDP) of Nigeria and its role in making the economy resilient to adverse events like the COVID-19 pandemic are 2 good examples of the impact of the digital economy on the traditional economy.
“Software quality assurance has a great role to play in accelerating the achievement of the objectives of Nigeria’s Digital Economy Policy and Strategy (NDEPS) pillars. The pillars are Developmental Regulation; Digital Literacy and Skills; Solid Infrastructure; Service Infrastructure; Digital Services Development and Promotion; Soft Infrastructure; Digital Society and Emerging Technologies; and Indigenous Content Promotion and Adoption.
“With the transition to digital platforms, we must ensure our digital products are tested and certified by members of NGSTQB and if there is a need, a member of the International Software Testing Qualifications Board (ISTQB).
“We would strengthen our partnership with the NGSTQB to provide training on software quality assurance to many interested individuals.
“With higher user expectations and the need to deliver higher–quality software, Software Quality Assurance testing and certifications are a must.
“Everyone in the software business knows the landscape is constantly changing, and testing helps to manage the risks associated with the development and adoption of software.
“Considering the potential growth of software, the economic and risk-reducing benefits of software quality assurance; there is a need to develop the necessary capacity in software testing and quality assurance to tap this aspect of the software industry.
“The mission of NGSTQB is ‘to generate public awareness of the economic and risk management benefits that professional software testing practices offer’ is in line with these needs.
“By ensuring the software we use in business or governance for public service delivery, and social and economic activities are certified, it has the potential to greatly enhance cost-effectiveness, reduce security breaches, promote product quality, and ensure better user experience and customer satisfaction”.
He said that the Ministry is always willing to partner with relevant stakeholders to advance the course of software quality assurance and testing to promote a sustainable digital economy in Nigeria.
In conclusion, it is worth noting that Software Quality Assurance will boost the quality of digital products and services in Nigeria and, in turn, positively impact the Digital Economy.
TestNigeria Conference 1.0 sponsored by Inlaks, Global Accelerex, Quality Certain, Altaviz Support, The Nigeria Office for Developing the Indigenous Telecoms Sector (NODITS) and others, featured networking cocktail, keynote presentations, panel sessions and fireside chat including special sessions on Software Test Improvement in Organisations; Growing Software Testing Ecosystem in Nigeria’s Educational Sector, and the Need for Certified Test Professionals in Organisations.
Speakers at the two-day conference include Prof. Isa Ali Ibrahim Pantami, Minister of Communications and Digital Economy (Nigeria), Mr Hakeem Fahm, Hon Commissioner, Lagos State Ministry of Science and Technology, Mr Olivier Denoo, President of the International Software Testing Qualifications Board (ISTQB), Mr Bob Van de Burgt, the Test Maturity Model integration Foundation (TMMi) Local Chapter Manager, Mrs Rakiya Mohammed, Director of IT, Central Bank of Nigeria (CBN), Dr Babatunde Oghenobruche Obrimah, Chief Operating Officer, FINTECH Association of Nigeria, and Dr Chika O. Yinka-Banjo, Department of Computer Sciences, University of Lagos.
Others are Mr Koye Sodipo, Senior Product Owner, Microsoft Nigeria, Mr Abimbola ‘BB’ Babalola, Head, Testing Centre of Excellence (TCoE) Digital Organization, Sterling Bank PLC, Mr Yusuf Abba-Kyari Kura, Software Quality Assurance Manager, Federal Inland Revenue Service (FIRS), Mr Akinyemi Adejuwon, Quality Assurance Engineer, Global Accelerex, Mr Femi Niyi, Chiarman Board of Trustees, Coderina and Mr Collins Onweagba, Atlavitz Support Limited.
In his message to the delegates, Mr Boye Dare, President of NGSTQB, said that while businesses all over the world are transforming themselves to adapt to this new normal, the software industry globally is reaping the benefits of the Covid-19 due to increased demand for technology.
In his words, “In Nigeria, companies are starting to look inwards for their software needs which have now led to an increase in the demand and acceptance of indigenous software. We can boldly say that Covid-19 has opened a floodgate of opportunities for the Nigerian software industry and presented a gateway to emancipate the industry from the clutches of imperialism.
“If Nigerians, including the government, begin to buy from Nigerian software providers, Nigeria would have an industry that would internally generate over $2 billion annually and that alone would spiral into other African countries, then to other countries all over the world.
He added that TestNigeria Conference is the first software testing conference in Nigeria that was purely dedicated to all things software testing and quality assurance.
“The central objective of TestNigeria Conference is to create a forum for professionals to discuss how the Nigerian IT ecosystem can start developing quality software that meets international standards and help achieve Nigeria’s Digital Economy Strategy”, Dare said.
Recommendations:
– Delegates called on the government to back NGSTQB as a platform to chat about the course of software quality assurance in Nigeria to promote the digital economy.
– Delegates sought for more synergy among industry players to push for ‘Nigeria software’ adoption
– The conference stressed the need for skills development to bridge the gap created by brain drain in the sector
– Industry players pledge willingness to support NGSTQB in implementing the recommendations from the conference.
The International Rescue Committee (IRC) has announced the formation of Airbel Ventures, a new humanitarian impact investing fund aimed at accelerating the introduction and scaling of breakthrough technologies in crisis-affected communities.
The fund will invest in companies whose ideas have the potential to change humanitarian response, including digital infrastructure for frontline health systems and climate-resilient agriculture.
The launch of Airbel Ventures follows a period of rapid innovation at the IRC, despite the humanitarian sector facing record funding cuts.
In the past year, the IRC’s Airbel Impact Lab has advanced more than twenty Artificial Intelligence (AI) and technology initiatives—from anticipatory action tools powered by climate and vulnerability data, to frontline service delivery using safe, orchestrated AI systems, to breakthrough diagnostic tools for emerging diseases.
Airbel Ventures’ first impact investment is in Signalytic, a company delivering solar-powered computing devices that ensure reliable electricity and connectivity for remote health facilities.
Following the investment, the IRC will pilot Signalytic’s technology with its Nigeria Health team, demonstrating the viability of next-generation digital infrastructure in humanitarian settings.
“We know breakthrough solutions already exist—what’s missing is the path to scale in humanitarian contexts,” said Dr. Jeannie Annan, Senior Vice President for Research & Innovation at the IRC and head of the Airbel Impact Lab.
MTN Nigeria, the country’s largest telecommunications operator, recorded a historic surge in network disruptions in 2025, suffering 9,218 fibre cuts as of December 31, alongside 211 base station sites affected by theft and vandalism, incidents that disrupted mobile and data services relied upon daily by millions of Nigerians.
The data was revealed by Dr Karl Toriola, chief executive officer/managing director, MTN Nigeria via a social media post titled ‘MTN Nigeria 2025 Wrapped’.
The scale of the damage highlights the growing vulnerability of Nigeria’s telecommunications infrastructure, which has come under increasing pressure from road construction activities, cable theft and deliberate acts of vandalism.
MTN said 5,478 fibre cuts occurred within just the first seven months of 2025, with 760 incidents recorded in July alone, underscoring the intensity of the challenge.
Some of the incidents had wide-ranging consequences, knocking out connectivity across multiple states simultaneously and affecting voice calls, data services, digital payments and enterprise operations.
The company described the situation as a national infrastructure problem, rather than an isolated corporate issue, given the economy’s deep dependence on mobile networks.
“These gaps were shaped by real operational challenges such as fibre cuts, theft, and vandalism. Their impact is felt directly by customers and reflected in what they tell us,” Toriola,
The disruptions were reflected in customer feedback volumes, as MTN handled an unprecedented number of complaints during the year. The operator said it resolved 1,624,263 customer complaints in 2025, spanning call centres, social media platforms, emails and physical service centres nationwide.
Despite the setbacks, MTN pointed to signs of operational resilience. The company retained its ranking as Nigeria’s best network by Ookla, returned to profitability after a challenging period, declared an interim dividend, and expanded its subscriber base to over 85 million users by September 2025.
The figures show that while Nigeria’s telecom operators continue to invest heavily in network expansion and customer service, infrastructure sabotage remains a major drag on service quality and operating costs.
MTN acknowledged that performance improvements remain a work in progress. “We are not where we want to be yet. We see you. We hear you. We exist because of you. And we will get better,” Toriola said.
As the company enters its 25th year of operations in Nigeria, Toriola said MTN is doubling down on customer-centricity, treating every piece of feedback as a guide for improvement, while also stepping up engagement with government agencies.
The CEO renewed calls for stronger regulatory and legal protections for telecommunications infrastructure, urging policymakers to classify fibre cables, base stations and other critical assets as national infrastructure and criminalise vandalism to deter repeat attacks.
Nigerian Communications Commission (NCC) has granted operating licences to six new Internet Service Providers (ISPs), effective January 1, 2026, raising the total number of authorised ISPs in the country to 231 from 225 recorded in December 2025.
NCC
The newly licensed firms are Intellvision Technologies Limited, Granet Technologies Limited, Fiber Sonic Limited, Dasol Solution Services Ltd, Boost ISP Limited, and Amazon Kuiper Nigeria Limited.
Five of these companies are headquartered in Lagos, while Granet Technologies Limited operates from Owerri in Imo State, highlighting the persistent concentration of broadband infrastructure in major commercial hubs like Lagos, Abuja, and Port Harcourt.
This development intensifies competition in Nigeria’s broadband market, which faces pressure from dominant mobile network operators such as MTN and Airtel, alongside rapid expansion by satellite providers like Starlink.
Traditional ISPs continue to grapple with shrinking customer bases, aggressive data pricing from telcos, and satellite disruptions, even as NCC data from Q2 2025 showed Spectranet, Starlink, and FibreOne controlling about 65 per cent of the 313,713 active ISP subscribers.
The inclusion of Amazon Kuiper Nigeria Limited marks a significant entry of global satellite broadband competition, building on Nigeria’s recent approvals for other low Earth orbit providers to enhance connectivity in underserved areas.
Industry analysts view the licences as a strategic push to improve internet quality amid rising demand for digital services, though geographic clustering underscores ongoing infrastructure challenges outside urban centres.
NCC’s move aligns with broader efforts to foster a competitive telecoms sector critical to Nigeria’s digital economy ambitions.
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