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Clickatell Wins Business Efficiency Solutions Provider of the Year @ABoICT Awards

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Clickatell, a pioneer in mobile messaging and Chat Commerce innovation, was acknowledged by Nigeria Communications Week as the winner in the Business Efficiency Solutions Provider of the Year category as part of their 14th Africa’s Beacon of ICT Merit and Leadership (ABoICT) Awards, held on 27 May at the Lagos Oriental Hotels, Lekki.

A respected local technology publication, acknowledges and champions through the awards best practices and outstanding contributions to the growth of the ICT sector. Clickatell was declared a winner in its category through a voting process that included business leaders, readers, as well as independent quality experts.

In a letter announcing the achievement, Ken Nwogbo, Editor In-Chief of Nigeria Communications Week said, “This is a testament to your talents, innovations, contributions and commitments to the growth of the ICT industry, and we are happy that Nigerians have recognized your hard work, sincerity and dedication towards the development of the ICT industry.”

Speaking after the awards ceremony and annual ABoICT lecture delivered this year by Dr. Krishnan Ranganath, Regional Executive, West Africa, Africa Data Centres FZE Nigeria, Clickatell’s Samson Isa, Regional Managing Director, West Africa, shared his thoughts on the past year and what the award means for the company and his team.

“We are delighted to once again be recognized by our peers at this prestigious event. Over the past year we have seen a marked increase in awareness of chat commerce with some great success stories coming from early adopters.

“Over the last 12 months, Clickatell has expanded to provide new and full commerce experiences in mobile messaging channels and worked closely with local customers to begin their chat commerce journey.

“We have helped them to optimize their processes, improve efficiencies and ultimately reduce costs.

“It is a great honor to see our efforts formally recognized, not just by our satisfied customers, but by the industry in general here tonight,” Isa said.

According to Isa, companies in the banking and aviation sectors have shown particularly strong interest in the opportunities offered by chat commerce, and he says transactions on Clickatell’s Chat Commerce Platform have increased by over 25% compared to 2022.

According to Isa, chat commerce is also set to revolutionize the retail sector in the coming months.

“Despite the many macro-economic pressures of the last year, we are pleased to see our business expanding into more verticals as Nigerian business leaders become more familiar with chat commerce.

“We believe this will continue into 2024 and beyond. We are grateful to the organizers for creating platforms such as this, where the industry can salute one another’s efforts.

“We congratulate all the participants and winners and we are proud to be in such excellent company,” Isa added.

Clickatell’s Chat Commerce offering has already been deployed by many respected brands including EcoBank, Wema Bank and Stanbic IBTC Bank. In the past year the company has also added among others CBN, eNaira, and QRIOS tto its list of clients.


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Ugo Onwuaso is an ICT enthusiast. He believes technology should be used for general good. He holds a Master of Public Administration (MPA) degree from the Lagos state University. Dear Reader, Your support matters. But we believe that technology makes life more exciting and helps improve the lives of people around Nigeria and indeed the world. That is why, we have devoted our energy to independent reportage of technology and finance and how they affect lives. Our incisive and analytical view of how technology news affects the daily life help individuals and organizations make up their minds. Quality journalism costs money. Today, we're asking that you support us to do more. Kindly support our effort to deliver technology and finance journalism to everyone in the world. Donate as little as N1,000. Bank transfers can be made to: UBA Plc 1017156876 Communication Week Media Ltd

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Telcos Defend N6.98 USSD Charge despite Failed Transactions

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Association of Licensed Telecommunications Operators of Nigeria (ALTON), has defended the N6.98 Unstructured Supplementary Service Data (USSD), fee charged on banking transactions, insisting that the cost reflects the service provided by network operators, regardless of whether the transaction is completed.

Telcos Defend N6.98 USSD Charge despite Failed Transactions

Gbenga Adebayo, chairman, ALTON, made the clarification during a radio programme, where he addressed growing consumer complaints over what many Nigerians have described as “unfair billing” and the alleged “scam” of data expiration.

Adebayo likened the role of telecommunications companies in USSD transactions to that of a transport service provider facilitating access to banks’ digital platforms.

He said: “The phone company is like a taxi taking you to the bank’s digital office. Even if the bank’s system is down when you get there, you still have to pay the taxi man.

“Every USSD request initiated by a subscriber utilises network resources, irrespective of the outcome of the transaction on the bank’s end.

“When customers make repeated attempts due to failed transactions, telecom operators still provide connectivity for each attempt, thereby incurring operational costs,” he explained.

On the lingering dispute between telecom operators and banks over failed USSD transactions, Adebayo disclosed, “that regulators, including the Nigerian Communications Commission (NCC), and the Central Bank of Nigeria (CBN), are currently reviewing data to determine responsibility for transaction failures.

“Each time you dial a USSD code, the telco provides the access. If the bank does not complete the transaction, it does not negate the fact that the network has already been used,” he added.

The ALTON Chairman also addressed widespread dissatisfaction over data expiration, clarifying that data bundles are sold within defined validity periods and are not designed for indefinite use.

“You can’t carry it in perpetuity, but you have the benefit of extending it without losing unused portions by just resubscribing,” he said.

He explained that subscribers can retain unused data through rollover options, provided they renew their subscriptions before the expiration of the current bundle.

Adebayo further shed light on the concept of toll-free lines, noting that such services are not entirely free but are funded by the receiving organisation.

“There is nothing like free service. These are reverse charge lines where the business or government pays for the calls,” he explained, adding that economic realities have made many organisations reluctant to sustain such costs.

He noted that this has contributed to the limited availability of toll-free services in Nigeria.

While acknowledging consumer frustrations, Adebayo stressed the need for greater public understanding of how telecom services operate, particularly the cost implications of maintaining network infrastructure.

 


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EU Warns Meta Could Face Huge Fine Over Underage Facebook, Instagram Users

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European Union (EU) has warned that Meta may be failing to effectively prevent children under the age of 13 from accessing its social media platforms, including Facebook and Instagram.

EU Warns Meta Could Face Huge Fine Over Underage Facebook, Instagram Users

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The warning followed an investigation conducted under the Digital Services Act (DSA), which found that the company’s age-verification safeguards may be inadequate.

EU regulators said preliminary findings showed that children could easily bypass age restrictions by providing false birth dates during registration.

They also noted that tools for reporting underage users were difficult to locate and use, raising concerns about children’s exposure to inappropriate content and online risks.

EU Executive Vice-President for Tech Sovereignty, Security and Democracy, Henna Virkkunen, said platform rules should go beyond written policies.

“Terms and conditions should not be mere written statements, but rather the basis for concrete action to protect users, including children,” Virkkunen said.

Under Meta’s policies, users must be at least 13 years old to create accounts on its platforms.

However, EU officials said the company’s enforcement mechanisms appeared insufficient and did not adequately address the risks posed to younger users.

If the findings are upheld, Meta could face penalties of up to six per cent of its global annual turnover under the Digital Services Act.

The company, however, rejected the allegations, saying it already operates systems designed to detect and remove underage accounts.

Meta added that it would continue to cooperate with EU regulators on the matter.

The investigation, launched in May 2024, forms part of the EU’s wider push to strengthen oversight of major technology firms and improve online safety for children.

Regulators are also reviewing broader platform design concerns, including features they describe as potentially addictive and harmful to users’ wellbeing.

The EU is considering additional measures, including the possibility of introducing a bloc-wide minimum age restriction for social media use, amid growing pressure for tighter child safety regulations online.


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Nigeria Ranks 6th Globally in Solana Developer Share, Attracts $162,000 in Q1 – Report

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Nigeria has emerged as the sixth-largest hub globally by Solana developer share and the leading country in Africa, according to the first quarter 2026 impact report released by SuperteamNG, a Web3 ecosystem community.

Nigeria Ranks Among World’s Top Solana Nations as Web3 Ecosystem Explodes

The report disclosed that Nigerian developers now account for 67 per cent of all active Solana developers in Africa, underscoring the country’s growing influence in blockchain and decentralised finance innovation.

It added that more than 162,000 dollars was channelled directly into Nigeria’s economy during the first quarter through ecosystem grants, bounties, and related funding opportunities.

According to the report, Nigerian builders secured 65,779 dollars in ecosystem bounties and 88,500 dollars in grants from the Solana Foundation within the three-month period.

The ecosystem also recorded strong transaction growth, with locally built products supported by SuperteamNG posting significant processing volumes.

One of the products, Evolution, reportedly surpassed four million dollars in Total Value Processed (TVP), while NectarFi recorded over six million dollars in transaction volume during its beta phase.

Speaking on the development, Lead of Solana SuperteamNG, Harrison Obiefule, said the figures reflected Nigeria’s transition from being a consumer of global technology to becoming an active producer of digital innovation.

“Nigeria is no longer just a consumer of global technology; we are now a growing factory for it.

“Ranking first in Africa and sixth globally by Solana developer share, despite local economic challenges, shows our thesis is working,” Obiefule said.

He added that Solana was increasingly becoming the preferred infrastructure for Nigerian fintech companies in areas such as payments, savings, and international trade.

According to him, the Q1 performance signals Nigeria’s rising role in shaping the future of decentralised finance globally.

The report highlighted that 15 Nigerian products, including Busha, Raenest, and Jeroid, partnered with SuperteamNG during the quarter to launch Solana-based features such as stablecoin settlements and SOL-backed loans.

It also revealed that SuperteamNG expanded its footprint to 30 states across Nigeria, organising 186 events, including 76 physical and 110 virtual engagements, aimed at connecting traditional finance and decentralised finance communities.

The organisation said it had also launched a 16-week developer bootcamp and specialised guilds for writers and designers to strengthen Nigeria’s blockchain talent pipeline.

The report noted that the programmes were designed to position more Nigerian youths for global opportunities in the growing Web3 ecosystem.


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