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GSMA, Facebook Partner to Connect The Unconnected

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Jon Fredrik Baksaas, Chairman, GSMA
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The GSMA and Facebook, through its Internet.org partnership, today announced a joint initiative designed to connect the billions of men and women globally that currently have no access to Internet-based communications services.

The joint initiative will focus on reducing the total cost of ownership (TCO) of mobile, given that mobile will be the enabling technology for the vast majority of people in developing markets.

“While there are nearly 7 billion mobile connections worldwide, there are only 3.4 billion people that currently have mobile phones,” said Tom Phillips, chief regulatory officer, GSMA.

“Mobile will offer many around the world, particularly in emerging markets, their only access to the Internet and the information and communications services it enables. Connecting the next billion is a major goal of the GSMA and we are pleased to be working with Facebook and internet.org to make this a reality.” 

“We launched the Internet.org partnership last year as a contribution to addressing the challenge of ensuring everyone has affordable access to the Internet,” said Elliot Schrage, VP Communications and Public Policy, Facebook. “Mobile operators are key to meeting this challenge and we are pleased to be able to work with GSMA on making sure that mobile Internet can be delivered in a sustainable and affordable way.”

The activities undertaken by the GSMA and Facebook will entail working with governments in developing markets to address key factors that have an impact on affordability and availability.

The partnership will focus on creating a sustainable environment to incentivise mobile infrastructure investment and usage, as well as eliminating or reducing existing mobile-specific taxation or refraining from imposing new such tax regimes. The GSMA and Facebook recently issued reports elaborating on these issues.

The GSMA study “Mobile Taxes and Fees: A Toolkit of Principles and Evidence” examined the current taxation burden on mobile in 19 countries in developing markets, revealing the significant negative impact of sector-specific taxation in these markets.

The research findings demonstrate that taxes on mobile restrict the growth of the sector, as well as consumer uptake of mobile services. Facebook supports the GSMA’s recommendation that governments should take early action to reduce the excessive levels of sector-specific taxes and fees on the mobile industry.

The Facebook report “Value of Connectivity” looks at the impact of extending Internet access to the billions of individuals that are currently unconnected.

The findings suggest that if developing countries could bridge the gap in Internet penetration to reach levels that developed economies enjoy today, they would experience large increases in GDP growth and productivity and improvements in health conditions and education opportunities, providing a clear potential to reduce poverty and promote long-term economic and social development.

Together, the GSMA and Facebook will also address a range of other issues that will improve affordability and help to connect the world’s population to the Internet, such as: maximising the availability of harmonised spectrum to drive mobile broadband adoption; evaluating the establishment of local Internet Exchange Points (IXPs); fostering the development of local Internet content; and examining the effectiveness of Universal Service Funds.


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Lebara Nigeria Becomes Member of GSMA Network

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Lebara Nigeria has become a member of the Global System for Mobile Communications Association (GSMA) as it expands operations in the West African country.

Lebara Nigeria Becomes Member of GSMA Network

The membership places Lebara Nigeria within a global network of more than 1,000 mobile operators, device manufacturers, technology companies and digital service providers.

Through the GSMA, the company will have access to industry research, technical standards, policy engagement and industry initiatives.

Lebara Nigeria said the move reflects its participation in the wider telecommunications ecosystem as it develops its operations in Nigeria’s mobile market.

Nigeria’s telecommunications sector plays a central role in the country’s digital economy, with more than 170 million active mobile subscriptions supporting services such as digital payments, e-commerce, education and healthcare.

Industry analysts say participation in international bodies such as the GSMA supports knowledge sharing and the adoption of industry standards.

Lebara Nigeria said GSMA membership will support its engagement with industry developments and policy discussions in the telecommunications sector.

The company said it remains focused on operating in Nigeria’s mobile telecommunications market as demand for connectivity continues to grow.

GSM Association is the advocacy and lobbying organization for the mobile communications industry, representing more than 1,000 mobile operators as full members and a further 400 companies in the broader mobile ecosystem as associate members.


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Vitel Wireless Warns Public, Says it Not Running any Investment Scheme

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Management of Vitel Wireless, mobile virtual network operator (MVNO), has distanced the company from a fraudulent scheme operating under the name: “Vitel Shares Services.”

Vitel Wireless Warns Public, Says it Not Running any Investment Scheme

In an official statement, the management clarified that Vitel Wireless is not selling shares or running any investment schemes.

They warned that the operators of “Vitel Shares Services” are using unauthorised websites, mobile applications, social media promotions, and bank accounts falsely linked to Vitel Wireless to mislead the public.

The statement reads: ​“The attention of Vitel Wireless has been drawn to a fraudulent scheme operating under the name ‘Vitel Shares Services.’

“We wish to state clearly that Vitel Wireless has no affiliation with Vitel Shares Services, or any platform claiming to offer Vitel shares, investments, or financial products through unofficial channels.

“We do not solicit investments through agents, social media, websites, apps, or third parties. Any platform claiming to offer Vitel Wireless shares or investments outside our official channels is fraudulent and should be treated as such.

“We urge the general public to remain vigilant and verify all information through official Vitel Wireless communication channels before making any payments or sharing personal data.”


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Airtel Nigeria Deepens Focus on Data Usage Transparency @ Customer Forum

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Airtel Nigeria has concluded its second Customer Forum in Abuja, bringing together a large section of customers including high-volume data subscribers, 5G customers, and key stakeholders in another landmark engagement aimed at addressing concerns around data usage, transparency, and customer experience.

The forum themed “Understanding Your Data and Taking Control 2.0.” aimed to strengthen trust in Nigeria’s rapidly evolving telecommunications landscape. The session also featured inputs from representatives of the Nigerian Communications Commission (NCC).

Delivering the Keynote remarks, Dinesh Balsingh, CEO of Airtel Nigeria, who was represented by Femi Adeniran, Director, Corporate Communications and CSR, emphasised that trust remains the most valuable currency in telecommunications, and Airtel remains committed to strengthening customer confidence through transparency and continuous engagement.

He explained that discussions around data consumption have become increasingly important as digital lifestyles evolve, with smartphones, cloud services, video streaming and emerging artificial intelligence applications significantly influencing data usage patterns.

According to him, Airtel recently introduced the Airtel Data Calculator, an innovative tool designed to help customers estimate their data needs based on online activities such as multimedia streaming, video calls, social media usage, and gaming.

“The purpose of the Airtel Data Calculator is to provide greater visibility, support informed decision-making and place more information directly in the hands of customers. Because transparency should never be viewed as a compliance exercise. Transparency is good business,” he stated.

He further reassured customers that Airtel has no incentive to shortchange subscribers through inaccurate billing, forced spending or unnecessary data depletion, stressing that the company’s growth depends on customer satisfaction, loyalty and trust.

Adeniran also highlighted Airtel’s continued investments in network infrastructure, fibre capacity, digital platforms, artificial intelligence capabilities, customer service systems and workforce development, noting that these investments are aimed at improving service quality and enhancing customer experiences.

Oladokun Oye, Director, Customer Experience, Airtel Nigeria, while welcoming participants to the event, said the forum was created to provide customers with an open platform for education, engagement and problem-solving, noting that the customer remains at the centre of Airtel’s business.

“Data has become central to everyday life, powering work, education, commerce, entertainment, healthcare and countless opportunities. As data usage grows, so too does the desire for greater visibility and understanding.

Today’s conversation is part of an ongoing journey. A journey toward greater transparency. A journey toward deeper understanding. And a journey toward a better customer experience for every Airtel subscriber,” he said.

The forum also featured practical demonstrations on data consumption management, device settings, and usage habits that impact data usage. It also included an interactive session by which Airtel teams provided clarifications and offered feedback to customers.

The Abuja event follows the successful maiden edition held earlier this year in Lagos and aligns with broader industry efforts led by the Nigerian Communications Commission (NCC) to improve consumer awareness, transparency, and confidence within the telecommunications sector.


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