Telecom
NIN-SIM Linkage: Subscribers Complain of Barred Phone Lines

Some telecommunications subscribers on Wednesday expressed displeasure over the barring of their lines by telcos despite having linked their National Identification Numbers (NIN) with their SIM cards.

The subscribers expressed their displeasure in separate interviews with the News Agency of Nigeria in Lagos.
NAN reports that telecommunications (Telcos) operators in Nigeria, including MTN, Airtel, and Globacom, among others, had been directed by their regulatory body, the Nigerian Communications Commission (NCC) to implement full network barring on all phone lines which subscribers had not submitted their NINs and those without verified NINs by February 28, 2024.
The NCC said further that NINs that had been submitted but not verified, such lines were to be barred on or before March 29, 2024, the same as in cases where five or more lines are linked to an unverified NIN.
Similarly, where less than five lines are linked to an unverified NIN, such lines are to be barred on or before April 15, 2024.
In a visit by NAN in Lagos on Tuesday evening to some of the telcos customer service centres, subscribers were complaining about barred lines at all the telcos outlets, but more at the MTN outlets.
The subscribers were displeased that their lines had been barred from making calls even before the February 28 deadline.
Some of them insisted that they had already linked their NINs to their SIM cards as directed by the NCC, so they were surprised that their lines were still barred.
A businessman, Mr. Marcel Okoh, said that a message was sent to his MTN line at the weekend, which he did not take seriously because he had done his NIN-SIM linkage.
Okoh said that two days after the message was sent, he noticed that his SIM had been disconnected, and he could no longer recharge or make calls with his phone.
“The disconnection is uncalled for because I have done what is needed, and I should have been given time to make enquiries.
Similarly, a Fashion Designer, Aisha Alao, who also uses an MTN line, said that she was disconnected by the telco without any notice.
Alao said that it was when she got to one of the MTN outlets that the agents explained to her that she needed to do a NIN-SIM linkage.
Also speaking with NAN, a retired Teacher, Mrs Veronica Maduabunechukwu, said that a disconnection notice was sent to her by Airtel despite having done her NIN-SIM linkage.
“The line has not been disconnected, and I see no reason why it should be barred.
Another MTN subscriber, Mrs Chinenye Agbanusi, said that she had done her NIN-SIM linkage as far back as 2020.
Agbanusi said that she was not pleased with MTN for barring her line after following due process.
She added that Telco should upgrade its systems to avoid recurring issues of barring customers who had already done what was needed.
A Globacom subscriber, Miss Kanyinsola Oje, said that a notice to link her SIM to NIN to avoid disconnection was also sent to her.
She noted that some days after the notice, her line was barred.
However, during the survey, Miss Nkechi, an Agent in one of the Airtel outlets in Ketu, said that subscribers had been coming to the centre to make complaints about their SIM being disconnected.
Similarly, Olumide, a Globacom Agent in Ketu, also confirmed that subscribers had been coming to the outlet to make complaints about their lines being barred since December 2023.
According to him, most of the subscribers insisted that they had done the NIN-SIM linkage before, but were currently having issues.
Olumide said, “The reason for the disconnection could be that the name the subscriber used in registering for their NIN is different from what they used to register their SIM.
“Another issue could be that the line was reassigned to another subscriber, so the name on the SIM could still be the name of the previous owner.
Reacting to the subscribers’ complaints, Mr Funsho Aina, the Senior Manager, External relations, MTN, said that most of the lines that were barred were because no data were found on the lines.
Aina said that it was possible that these subscribers had done the NIN-SIM linkage, but the data filed for NIN might not be the same as what they registered for their SIM.
He said that a discrepancy in data filed for NIN and for SIM could affect its collation.
“Take, for instance, I register my SIM with Funsho, and in registering for the NIN, I use Olufunsho, which is also my name.
“Even if I do the NIN-SIM linkage, in collating by the telco, the technology might not be able to link the names to one person and the line would be disconnected until the discrepancy is corrected,” he said.
Aina, however, said to correct such discrepancies and be reconnected, there were self-help steps that could be taken.
He urged subscribers to go to the portal: https://nin.mtn.ng/nin to create a Virtual NIN (VNIN).
“You can also dial *996*3# on your mobile phone.
“Select option three for Virtual NIN, Enter your NIN to proceed, then enter ‘109071’ as your Enterprise ID.
“Or alternatively, dial *346*3*your 11-digit NIN*109071# to create a VNIN,” Aina said.
The MTN official also explained that it seemed as if MTN subscribers were more affected because MTN had a larger number of subscribers than the other telcos.
NAN
Telecom
FG Approves GIS-enabled Digital Postcode to Tackle Logistics Gaps, Boost E-commerce

Federal Executive Council has approved the rollout of a nationwide alphanumeric digital postcode system, a move believe will modernise the country’s addressing framework and support growth in logistics, e-commerce and emergency services.

The approval, granted under president Bola Ahmed Tinubu, paves the way for the introduction of a Geographic Information System (GIS)-enabled postcode platform designed to provide more accurate and standardised location data across Africa’s most populous nation.
Bosun Tijani, the federal minister of Communications and Digital Economy of Nigeria, who disclosed this via X, said the reform, developed in collaboration with Nigerian Postal Service (NIPOST), would replace inconsistent and often manually described addresses with a structured alphanumeric format tied to geospatial coordinates.
Nigeria’s current addressing system has long posed challenges for postal deliveries, emergency response teams and e-commerce operators, particularly in densely populated urban areas and rapidly expanding peri-urban communities where street naming and house numbering remain irregular.
The new system is expected to improve the precision of mail and parcel sorting, reduce failed deliveries and shorten turnaround times for logistics firms serving a fast-growing online retail market.
Tijani affirmed that the digital postcode framework would extend beyond postal operations, describing it as a foundational layer for national planning and public service delivery. By embedding geographic intelligence into address identification, authorities expect better data integration across agencies responsible for health, security, taxation and urban development.
The reform aligns with Nigeria’s broader digital economy strategy, which aims to build core infrastructure to support fintech, e-commerce and government digitisation efforts.
Industry executives have repeatedly cited weak address verification systems as a bottleneck for expanding nationwide logistics coverage, particularly outside major commercial hubs such as Lagos and Abuja.
Under the new framework, each location will be assigned a unique alphanumeric code linked to geospatial data, allowing for machine-readable sorting and integration into mapping systems. Authorities say this will enable faster emergency response deployment and more efficient route planning for both public and private sector operators.
The government did not provide a timeline for full nationwide deployment but indicated that implementation would proceed in partnership with NIPOST and other relevant agencies.
Officials described the approval as part of efforts to create an enabling environment for a modern and inclusive digital economy, positioning accurate addressing as critical infrastructure in the same category as broadband connectivity and data centres.
For businesses and consumers alike, the shift could mark a structural change in how goods, services and public resources are delivered across the country.
Telecom
GSMA, African Operators, Others to Launch Low-cost 4G Devices

A co-ordinated effort between the GSM Association (GSMA), six African operators and original equipment manufacturers (OEMs) will pilot $40 (R654) entry-level 4G smartphones in six African nations this year.

This, as 710 million of Africa’s population live close to a 4G broadband signal, but have never gone online, with a further 68% not owning a device.
On the continent, entry-level smartphones cost 26% of the average person’s income. For the poorest 40%, the cost jumps to 64% of their income, and for the next 20%, the cost reaches 87%, data from the GSMA has shown.
To address the cost-prohibitive hurdles, the industry body has been a strong advocate of bringing down the cost of devices. It believes that affordable 4G smartphones at scale could bring tens of millions of people online, unlocking access to education, healthcare, financial services, e-commerce and artificial intelligence (AI)-powered tools.
Angela Wamola, head of GSMA Africa, said that the pilots will launch in six countries: DRC, Ethiopia, Nigeria, Uganda, Tanzania and Rwanda.
She added that the pilots build on the minimum specifications for low-cost 4G devices unveiled at MWC Kigali in 2025 and represent a step forward in turning industry alignment into tangible, on-the-ground impact.
The specifications focus on screen size, battery life and storage for a meaningful device that creates utility, particularly in the age of AI, Wamola added.
“Affordability and access of the device is critical for us to resolve. At the same time, getting a device is also about a willingness to purchase, which is about utility. Creating utility relevant to people’s lives, be it in manufacturing, agriculture, information, health and education, etc. It’s about bringing that content and government services online.
“The cherry on top is about local languages. People want to consume relevant content, but it must be in their local language.”
“As the devices land in the hands of the people, the languages will be readily available. Our small, medium-sized entrepreneurs, developers, innovators can begin to create content and products for our population. This is the magic that needs to happen to close the usage gap in the shortest time possible.”
The announcement, made in Barcelona, moves a step further from MWC Kigali by solidifying the vendors and operators that responded to the minimum specifications for the $40 device call, according to Wamola.
The marketplace now consists of private sector operators, as well as original equipment manufacturers that are engaging the six countries where the pilots will take place, she stated.
“At the same time, the GSMA is working with the governments of those nations to understand what fiscal policy incentives can be placed for these $40 entry-level devices, so that they land at the hands of the customer at the same price point.”
Wamola also indicated the coalition is taking a page out of the South African government’s book. It removed the 9% ad valorem tax, commonly referred to as luxury tax, on smartphones within the below-R2 500 price range.
Ad valorem duties are taxes levied on commodities as a certain percentage of their value. For smartphones, the duties are charged at a flat rate of 9%, classifying them as luxury goods.
In May, National Treasury confirmed the luxury tax on entry-level smartphones had been removed.
The GSMA saw how the market responded to adopting those devices when the government of South Africa removed the 9% luxury tax, she stated. “For us, it’s about replicating those lessons across Africa, so that governments can also adopt those.”
Vivek Badrinath, director-general of the GSMA, added: “Affordable smartphones are the gateway to digital and financial inclusion, economic opportunity and innovation; 3.1 billion people have mobile coverage but are not connected to the mobile internet.
“Together with the G6 group of leading African operators, we are sending a clear demand signal to bring low-cost 4G devices to market. In a global context of rising memory costs, governments have an important role in bridging the usage gap. Removing taxes and import duties on entry-level 4G smartphones will be critical to achieving scale.”
Telecom
TD Africa, Cisco and Arravo Host C-Level Event on Secure Networking

The future of secure and intelligent networking took centre stage over the weekend, as leading technology distributor, TD Africa, in collaboration with Cisco and Arravo Technology, hosted an exclusive C-level customer engagement focused on strengthening enterprise security and building resilient network infrastructures.

TD Africa
The event brought together senior decision-makers from various organisations to explore how businesses can drive resilience and digital transformation through Cisco’s Enterprise Networking, Meraki, and Security solutions.
The session provided practical insights tailored to the evolving needs of today’s digital enterprises, with discussions centred on enabling smarter, scalable network environments while strengthening cybersecurity frameworks.
Speaking at the event, Abiodun Idowu, Head of Enterprise Business at TD Africa, highlighted the growing need for organisations to adopt integrated networking and security strategies in an increasingly complex digital landscape.
“As businesses accelerate their digital transformation journeys, the need for secure, intelligent, and scalable networking solutions has never been greater.
“Through our collaboration with Cisco and Arravo, we are empowering organisations with the tools and insights required to build resilient infrastructures that support innovation while safeguarding critical operations,” he said.
The session also featured an in-depth technical presentation by Theodore Chukwudi, Cisco Solutions Architect, who led discussions on Cisco Meraki’s Cloud-Managed Networking and its role in simplifying network management while enhancing visibility and security.
“Cisco Meraki enables organisations to deploy and manage networks with greater agility and confidence. By leveraging cloud-managed solutions, businesses can enhance operational efficiency, improve security posture, and respond more effectively to emerging threats,” Chukwudi noted.
Offering further insight, Ayantola Olaayan, Director, Enterprise Business at Arravo, emphasised the importance of collaboration in helping organisations navigate modern networking demands. “Strategic partnerships like this enable us to deliver solutions that are both innovative and practical.
“By combining Arravo’s enterprise expertise with Cisco’s technology and TD Africa’s distribution strength, we are helping businesses simplify complexity and build secure, future-ready networks that support long-term growth,” he noted.
Participants gained valuable perspectives on how Cisco’s enterprise networking and security technologies can help mitigate risks, protect digital assets, and support business continuity in an increasingly connected environment.
TD Africa’s collaboration with Cisco and Arravo on this engagement reinforces its commitment to equipping organisations with the knowledge and solutions needed to navigate modern networking challenges and unlock new opportunities for growth.
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