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GSMA, IBM Partner to Accelerate AI Skills in Telecoms Sector

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The GSMA and IBM announced a new collaboration to support the adoption and skills of generative artificial intelligence (AI) in the telecom industry through the launch of GSMA Advance’s AI Training program and the GSMA Foundry Generative AI challenge and program.

The AI training program, the first in a new series of courses by GSMA Advance, seeks to prepare telco leaders for the AI-era and bridge skills gaps in the telecom industry, by equipping members with skills and knowledge to help effectively leverage Gen AI technologies utilizing watsonx, IBM’s AI and data platform with AI assistants.

The training program, designed for telecoms leaders, will span a wide range of topics, from fundamental AI principles to specialized Gen AI applications in telecoms.

To ensure a wide-range of participants can benefit, GSMA Advance AI Training sessions will take place at IBM offices in five locations around the world in 2024, including Dubai, London, Mexico, New York and Seoul, and an online training program will be available in multiple languages.

A digital version of the program will be available to help address both the business strategy and technology fundamentals of Generative AI. This program will leverage IBM watsonx to deliver hands-on training designed to equip architects and developers with in-depth practical Gen AI knowledge.

The GSMA Foundry Generative AI program will provide GSMA members with access to IBM’s watsonx. This platform is intended to help telecom industry players explore innovative industry-specific use cases of Generative AI, enabling members to improve cost leadership, revenue growth and enhance customer experience.

As part of the ongoing collaboration GSMA Foundry and IBM will drive a series of Gen AI industry programs and challenges to investigate the use of Generative AI in various functional areas of a telecom provider.

Bridging the AI Adoption Gap 

Through both the GSMA Advance AI Training and Foundry Gen AI programs, the GSMA and IBM will help address the gap in AI skills, training and tools, supporting GSMA’s commitment to operators of all sizes across the world.

IBM’s latest AI Adoption Index found 40% of telecoms surveyed are exploring or experimenting with generative AI, and 45% have accelerated the rollout of AI.

Research from GSMA Intelligence also shows that while 56% of operators surveyed are actively trialing generative AI solutions – at a rate higher than any other priority technology – adoption this is less prevalent amongst mid-sized and smaller operators surveyed.

Through this initiative, the GSMA and IBM aim to allow operators, including those supporting the world’s least connected communities, to benefit from AI technology, and develop new innovative and inclusive solutions to help connect those in society who are not yet online.

Generative AI holds tremendous potential to help improve all manner of operations and customer engagement. Specifically, generative AI can help transform customer care, IT and network optimization —all areas in which automation can notably help increase agility and efficiency.

Through their commitment to developing generative AI skills and training for the telecom industry, the GSMA and IBM want to enable mobile operators to provide better services and, ultimately, help more people benefit from digital connectivity.

“Artificial Intelligence provides the telecoms industry, and the societies it serves, with huge opportunities to launch new services, improve connectivity and customer experience. Overall, it’s estimated that AI could contribute $15.7 trillion1 to the global economy by 2030,” said Alex Sinclair, Chief Technology Officer at the GSMA.

“However, it’s critical that AI is democratized to ensure that all parts of the connectivity industry and their customers, wherever they are in the world, benefit. Bringing operators access to AI tools and knowledge, alongside the necessary skills, access and training, is key to achieving this.”

“As a world leader in AI for business, IBM will provide critical support to this training for the telecom industry through this collaboration with the GSMA,” said Stephen Rose, GM, Global Industries, IBM.

“Generative AI can create massive opportunities for communication service providers as they look to optimize current processes, and like the GSMA, our goal is to offer this technology within the industry, which we’re making possible through watsonx.”

GSMA Advance Training Launched to Tackle Telco Industry Skills Gap 

The AI Training program is the first in a series of courses to be announced by GSMA Advance, the GSMA’s training organization, which also launched today. GSMA Advance aims to bridge skills gaps, foster innovation, and champion workforce diversity so that industries and societies thrive.

With a focus on next-gen learning and cutting-edge technologies, working in partnership with Award Solutions, IBM and Mpirical, the GSMA Advance’s range of courses spans diverse areas such as AI, cybersecurity, spectrum, policy, GSMA Open Gateway, and beyond.

With Mobile World Congress around the corner, the GSMA will share more on the future of the program and additional initiatives to address the AI skills gap.

 


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MTN, BUA, Dangote & Other Industry Giants Triumph at NGX Made of Africa Awards

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Nigerian Exchange Group (NGX) hosted its annual Made of Africa (MOA) 2025 Awards on Monday, February 4, 2026. The event, held during the NGX year-end celebrations, brought together regulators, listed companies, and market operators such as MTN, BUA, Dangote, Transcorp, to celebrate achievements in compliance, sustainability, and market performance.

MTN, BUA, Dangote & Other Industry Giants Triumph at NGX Made of Africa Awards

In his opening remarks, Dr. Umaru Kwairanga, the Chairman of Nigerian Exchange Limited, said “Excellence in compliance, sustainability, and several other categories recognises the fact that capital market operators and quoted companies must be standards not only in terms of the size of their operations but also adherence to regulations and best practices of corporate social responsibilities.”

He emphasised that the awards serve as a benchmark for excellence. He noted that the 2025 honourees demonstrated significant improvements in branding, customer service, and operational standards despite a challenging economic environment in Nigeria.

Among the evening’s significant winners was MTN Nigeria, which was honoured for its commitment to corporate transparency. The technology giant received the award for Leadership in Sustainability Reporting, emerging as the winner in a category that included Seplat Energy, BUA Cement, and Transnational Corporation of Nigeria PLC.

The award recognised the brand’s adherence to both national and global reporting standards, reflecting its role in advancing environmental, social, and governance (ESG) practices within the Nigerian corporate space.

Tobe Okigbo, Chief Corporate Services & Sustainability Officer, MTN Nigeria, said “This recognition for Leadership in Sustainability Reporting underscores our commitment to transparency and aligning with global best practices.

“As the capital market moves toward greater accountability, MTN Nigeria remains dedicated to demonstrating resilience and faith in the Nigerian economy through comprehensive and standard-compliant reporting.”

The ceremony saw several other major players in the financial sector secure multiple accolades. Chapel Hill Denham emerged as one of the night’s most successful firms, winning in categories including Fund Manager with the Largest Listed Fund Size and Market Operator with the Highest Value of Foreign Portfolio Investment (FPI) Transactions.

Other notable winners included: Cardinal Stone Securities Limited, named Broker of the Year and Equity Trader of the Year, Dangote Cement was awarded Best Issuer in terms of Fixed Income Listings, BUA Cement PLC was recognised as the Most Compliant Listed Company, and Transnational Corporation of Nigeria (Transcorp) PLC received special recognition for Capital Market Excellence in Equity.

Mr. Jude Chiemeka, the Chief Executive Officer of Nigerian Exchange Limited, congratulated the recipients, noting that the market saw a 51% close in the All-Share Index last year, making it the second-best performing market globally. He urged winners and nominees alike to continue striving for excellence to further the aspiration of a $1 trillion Nigerian economy.


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MTN CIO Urges Africa to Lead Fourth Digital Revolution

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Chief Information Officer of MTN Nigeria, and recently appointed Executive, IT Core Design for MTN Group, Shoyinka Shodunke says Africa has a rare opportunity to lead and participate in the ongoing fourth digital revolution, provided it overcomes hesitation, legacy mindsets, and weak leadership.

MTN CIO Urges Africa to Lead Fourth Digital Revolution

Shoyinka Shodunke

The call was made known on Friday, at Tech Revolution Africa 2.0, during a keynote session titled “The Digital Economy Forecast for 2026.”

The conference, sponsored by, alongside David Ogebe, Chief Executive Officer of HOH, was designed to connect the full value chain of technology across the continent. It brought together talents, innovators, policymakers, startups, investors, and industry leaders to network, collaborate, discuss the future of technology, and drive innovation across Africa.

Speaking at the event, Shoyinkareferenced Africa’s historical experience with past industrial revolutions, the MTN CIO warned against repeating old mistakes.“Africa was completely missing from the first industrial revolution. In the second, we were only providers of raw materials, and in the third, we were merely consumers.

“Revolutions punish hesitation. When Africa hesitated in the first, second, and third revolutions, we lost out, and history punished us”, he said.

Shodunke stressed that the fourth digital revolution presents a different reality, driven by data, cloud computing, and talent rather than heavy capital investments.

“The inputs today are data, cloud, and talent. The factory now sits in the cloud. For the very first time, Africa has an opportunity not just to participate, but to lead, because the playing field has changed.” He stated.

He identified leadership, rather than capital or talent, as the biggest challenge facing Africa’s digital future. “Our biggest risk is not lack of capital or talent; it is leadership.”

 Shodunke said: “This is not a time for comfort or committee meetings. It is a time for bold leadership that is willing to disrupt legacy products, legacy revenues, and even itself.”

Using MTN Nigeria as a case study, he noted that the company has moved beyond basic connectivity into cloud services, fintech, and artificial intelligence.

According to him, connectivity and data have become commodities, and the real value is in building intelligence on top of those commodities, where winners in this digital era would emerge.

He therefore urged African youths and innovators to act decisively.

His words:  “History does not reward those who wait to be convinced. The time to act is now. Africa must not be left behind again; this time, we can set the trend for the fourth digital generation.”

While noting the visible growth of the platform, the transformation and revolution that have been carried out within a year, Shodunke commended the conference conveners for building a strong ecosystem for technology conversations in Africa.

Following his keynote session, the MTN CIO was honoured with the Pan-African Technology Leader of the Year award, in recognition of his impact and outstanding contributions to technology development across Africa and his consistent leadership in advancing the continent’s digital ecosystem.


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X Suffers Global Outage, Millions Barred from Access

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Microblogging platform X has suffered widespread outage, leaving millions of users across multiple countries unable to access tweets.

X Suffers Global Outage, Millions Barred from Access

Elon Musk

The disruption began with users in the UK initially reporting issues. Then, in Nigeria, after 1pm, Nigerians also noticed issues accessing X.

In the United States, over 42,000 users flagged similar problems, while more than 45,000 outage reports were recorded in Japan. Users in Canada, Australia, France and Germany also reported difficulties.

Many users said the website became stuck on the X logo or displayed an error message reading: “Something went wrong. Try reloading.” On the mobile app, feeds either failed to load or appeared blank, though prompts to subscribe to X Premium were still visible.

The platform, owned by Elon Musk, has not issued an official explanation.

Unlike other major social media networks, X does not operate a public system status page. Its developers’ platform, however, indicated that “all systems are operational”.

The outage marks the latest in a series of disruptions in recent months. Similar incidents occurred last month and late last year, including one linked to network issues at Cloudflare, which affected multiple websites globally.


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