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CBN Sets New Conditions for Debt Recovery, Data, Fraud Protection

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Olayemi Cardoso, governor, Central Bank,
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Central Bank of Nigeria (CBN) has ordered the regulated entities to engage and give customers notices of outstanding obligations prior to the commencement of debt collection.

CBN Sets New Conditions for Debt Recovery, Data, Fraud Protection

Olayemi Cardoso, governor, Central Bank,

They are also to initiate foreclosures only when other recovery options have been unsuccessful – and give customers the option of a private sale, to be exercised within 30 days before commencing foreclosure, except where the customer waived the right.

The apex bank said financial services providers must ensure that the net proceeds from foreclosures were immediately applied to the loan account and customers informed of the balance.

Banks are to provide customers with a report of the sale of the collateral, CBN said. At a minimum, the report shall state the process, proceeds, incidental expenses, and net proceeds.

The banks shall also be liable for the actions of their agents engaged for debt collection, according to the central bank.

They are also not to contact friends, employers, relatives, or neighbours of a customer for any information other than information on employment status, telephone numbers or address, except where the person has guaranteed the loan or has consented to be contacted.

The revised document further mandates banks to protect customers’ assets against fraud or misuse at all times and be liable for losses arising from breach of required controls.

They are to test product suitability with consumers and make necessary modifications to reduce the incidence of fraud or transaction errors.

Essentially, they are required to implement measures across transaction channels and enable a multi-variant customer identification and multi-factor authentication mechanisms for transactions consummated. Also, automated transaction monitoring, alert functions, and behavioural monitoring to detect and prevent fraud are to be installed, with customers sensitised on fraud threats or scams.

The FSPs are required to state and periodically communicate procedures for reporting suspicious, unauthorised, fraud, lost or stolen payment instruments and/or authentication information to consumers.

 

They must also provide secure and simple user interfaces for digital financial services that will minimise the risk of mistake or double transactions.

On consumer data protection, the central bank mandated banks to protect the privacy and confidentiality of consumer information and assets against unauthorised access and be accountable for acts or omissions in respect thereof.

They must also embed personal data protection in the design of products or systems, and obtain written consent of consumers to collect and process their personal data for specific purposes and provide them with the option to withdraw the consent at any time.

FSPs are not to share personal data of consumers to a third party without their express consent, and they must provide details of information to be shared – and are requested to design clear and simple “Opt-in” and “Opt-Out” options for data sharing with third parties.

The CBN noted that the financial services industry had undergone significant transformation with evolving market trends, proliferation and widespread adoption of technology in the delivery of a broad range of financial products and services through digital channels.

It said while these changes had provided enhanced consumer choices, convenience, and accessibility, they had also exposed consumers to new challenges and risks.

According to the apex bank, “Safeguarding the interests and ensuring greater protection of consumers in the evolving financial services landscape necessitated the review of the 2019 Consumer Protection Regulations.”

The apex bank noted that the objective was to promote a safe, trustworthy and consumer-friendly financial services environment by promoting transparency and disclosure through the provision of accurate and clear information to consumers in a timely manner.

It also serves to protect consumers from unethical and predatory practices that undermine confidence in the use of financial products and services, CBN said.

 


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E-Financial

CBN Warns Non-Interest Banks  against Governance, Compliance Risks

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Central Bank of Nigeria (CBN) has warned non-interest financial institutions against governance and compliance risks capable of undermining public confidence and financial stability in the country’s growing Islamic finance sector.

CBN Warns Non-Interest Banks  against Governance, Compliance Risks

Interest-free banks, often known as non-interest or Islamic banks, operate without charging or paying traditional interest (Riba).

The warning was contained in a press statement issued by the apex bank following the 2nd Annual Interactive Session between the CBN Financial Regulation Advisory Council of Experts and the Advisory Committees of Experts of Non-Interest Financial Institutions held at the CBN Auditorium in Abuja.

Speaking through Dr Rita Sike, director of the Financial Policy and Regulation Department,  Philip Ikeazor, deputy governor, Financial System Stability, said the rapid expansion of the industry had increased exposure to operational and regulatory vulnerabilities.

The statement read, “The Deputy Governor, however, observed that as the industry grows in size, sophistication, and interconnectedness, it faces unique risks, particularly non-compliance risk, governance challenges, operational vulnerabilities, and emerging technological risks.

“He warned that such risks, if not properly managed, could undermine public confidence, financial stability, and the overall credibility of the non-interest finance ecosystem.”

According to the CBN, the engagement was part of ongoing efforts to strengthen Shariah governance, improve regulatory clarity, and reinforce risk management standards within the non-interest financial services industry.

The apex bank noted that non-interest financial institutions continued to play an increasingly important role in Nigeria’s financial system by providing ethical and Shariah-compliant alternatives to conventional banking.

It stated that the institutions were also contributing to financial inclusion, real sector financing, micro, small, and medium enterprises development, and shared prosperity.

The CBN further explained that the establishment of FRACE and the mandatory constitution of ACEs across all non-interest financial institutions were designed to institutionalise a harmonised governance framework for the sector.

According to the statement, sustained interaction between FRACE and ACEs remained critical to ensuring that regulatory expectations were properly understood and consistently implemented across the industry.

“The objectives of today’s session include fostering the institutionalisation and effective operation of a robust Shariah governance system within Non-Interest Financial Institutions, and providing a structured platform for dialogue, knowledge-sharing, and collaboration,” Ikeazor was quoted in the statement.

In his remarks, Prof Bashir Umar, deputy chairman of FRACE,  said the interactive session was aimed at strengthening governance within the non-interest finance sub-sector and promoting constructive engagement between regulators and industry advisory committees.

He also commended the management of the CBN for reviving the session, which was first introduced in 2014.

Earlier in her welcome remarks, Sike reaffirmed the apex bank’s commitment to building a strong and well-governed non-interest financial services industry.

She noted that the growing diversity of products and delivery channels, particularly the emergence of Islamic fintech, had increased the need for stronger regulatory oversight and continuous engagement among industry stakeholders.

“The growing diversity of products, institutions, and delivery channels, particularly with the emergence of Islamic fintech, underscores the need for continuous dialogue, sound regulatory oversight, and robust advisory input from scholars and practitioners,” she said.

The session featured technical presentations on Shariah non-compliance risks in non-interest banks and the role of Islamic fintech in driving financial inclusion.

Participants at the event included members of FRACE, chairmen and members of various ACEs, managing directors of non-interest banks, senior CBN officials, and representatives of the Bank of Industry and the Securities and Exchange Commission.


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FG Seeks Fresh $1.25Bn Loan from World Bank to Create Jobs, Others

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Federal government is in discussions with the World Bank over a proposed $1.25 billion loan facility aimed at supporting economic reforms, job creation, and competitiveness programmes across Nigeria.

FG Seeks Fresh $1.25Bn Loan from World Bank to Create Jobs, Others

A World Bank document titled Nigeria Actions for Investment and Jobs Acceleration showed the facility has moved beyond the concept and appraisal stages and is now scheduled for a decision meeting ahead of a planned Board presentation on June 26, 2026.

If approved, the loan would become Nigeria’s second-largest World Bank financing package after the $1.5 billion Reforms for Economic Stabilisation to Enable Transformation Development Policy Financing approved in June 2024.

The document listed the Federal Republic of Nigeria as the borrower, while the Federal Ministry of Finance will serve as the implementing agency.

It explained that the project is currently at the decision-meeting stage of the World Bank’s project cycle, where final appraisal documents undergo internal review before submission to the Board of Executive Directors for approval.

At this stage, the institution confirms policy actions, financing terms, and reform commitments already agreed in principle between Nigeria and World Bank teams.

It also said the proposed facility will support government efforts to expand access to finance, digital services, and electricity, while strengthening competitiveness through reforms in taxation, trade, and agriculture.

World Bank says loan will support finance, digital access, and electricity reforms

Between June 2023 and May 2026, the World Bank approved about $9.35 billion in loans and credits for Nigeria across key sectors including power, education, healthcare, agriculture, renewable energy, social protection, and MSME financing.

Major approvals during the period include the $2.25 billion RESET and ARMOR reform financing in June 2024, $1.57 billion for HOPE and SPIN programmes in September 2024, and $1.08 billion for education and resilience projects approved in March 2025.

 

 

 


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Ecobank Group Announces $3b Trade Finance Commitment to Boost Intra African Trade

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Ecobank Group, a pan-African banking group yesterday announced a landmark $3 billion trade finance commitment over the next 3 years to accelerate intra-African global trade.

The announcement was made during the Africa-Forward Summit in Nairobi, within the framework of the bank’s active engagement in the Africa-France Impact Coalition (AFIC) led under the patronage of H.E. President Macron of France and H.E. President Ruto of Kenya.

This ambitious commitment, specifically designed to build integrated value chains and foster shared economic sovereignty reinforces the group’s unique position as the premier financial gateway connecting Africa and the world.

Building on a proven track record across 34 African markets, Ecobank Group will partner with Development Finance Institutions (DFIs), including Proparco, to deploy this $3 billion commitment.

By expanding access to competitive trade finance, the funds will directly fuel the core engines of Africa’s real economy: agribusiness, manufacturing, and general commerce.

This strategic deployment is designed to accelerate the structural transformation of the continent, anchoring future growth in sustainable industrialization, resilient infrastructure, and human capital.

By strengthening liquidity, providing guarantees, and deploying specialized trade instruments, Ecobank will help African businesses secure essential inputs, access new markets, and build resilience within increasingly complex global supply chains.

Chief Executive Officer 9f Ecobank Group, Jeremy Awori said: “The Africa-France Impact Coalition marks a fundamental shift toward shared sovereignty and integrated supply chains, and we are proud to drive this vision.

“Africa is rising and trading. By leveraging our Paris banking hub and partnerships with DFIs like Proparco, we are connecting African opportunities with global capital. This initiative is more than a financial commitment, it is a catalyst for trade, investment and talent – the pillars of Africa’s next decade”.

This $3 billion commitment signals strong confidence in Africa’s capacity to industrialize, scale production, and participate as a highly competitive partner in global trade, strongly aligning with the moment of intra-Africa trade acceleration.

Strategy gateway through Paris & expected outcomes

Central to this pledge is EBISA, Ecobank’s Paris-based hub, which serves as the critical gateway connecting African enterprises with international markets. EBISA will anchor the cross-border flows that drive both investment and trade, facilitating the “Made in Africa” and “Co-Made in Africa and France” ecosystems.

By focusing not just on capital, but on the entrepreneurs, small business owners, youth innovators, and women-led enterprises that drive the continent forward, Ecobank will deliver measurable impact across five priority dimensions:

Support sustainable development across Ecobank’s expansive footprint; Enhance market access for SMEs and large corporate entities;Deepen integration into regional and global value chains; Empower women and youth-led businesses; Strengthen economic resilience and long-term value creation.

Through strategic collaborations spanning trade, investment and talent, Ecobank Group and its partners in the AFIC are moving the continent forward with confidence, purpose, and impact.


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