Telecom
Galaxy Backbone, KOICA Deepen Collaboration to Strengthen Government to Citizen Engagement Through Government Service Portal

Galaxy Backbone, in collaboration with the Korea International Cooperation Agency (KOICA), yesterday hosted a high-level engagement workshop with the 12 key government agencies that will drive the first phase of this project.

This milestone marks a significant step forward in Nigeria’s ongoing digital transformation efforts, with the goal of improving Government-to-Citizen (G2C) interactions and enabling easier access to government services.
The Government Service Portal is a unified digital platform designed to enhance the delivery of public services by providing a seamless, secure, and accessible portal where citizens can interact with multiple government agencies.
Through this portal, citizens can access critical services such as NIN Registration, Immigration Services, healthcare services, and more—with little or no need to visit to physical offices.
Galaxy Backbone, a leading digital infrastructure and services provider for the Nigerian public sector, has played a pivotal role in championing e-government and in designing and deploying the GSP.
Through its partnership with KOICA, Galaxy Backbone has ensured that the platform leverages the latest technologies, prioritizing user experience, accessibility, and cybersecurity. KOICA has provided technical expertise, capacity-building support, and funding for the development of the portal, underscoring the shared commitment to Nigeria’s e-government strategy.
Key Highlights of the Government Service Portal:
- Accelerating Digital Transformation: The GSP supports the Federal Government’s commitment to digitize public services, enabling more efficient governance and ensuring that all Nigerians, regardless of location, can access essential services.
- Improving Government-to-Citizen Engagement: By reducing the need for face-to-face interactions and offering real-time service tracking, the portal fosters a more transparent and responsive government, enhancing citizens’ trust in public institutions.
- Secure and Accessible Services: The GSP is designed with robust cybersecurity features, ensuring that citizens’ data remains protected. It is also mobile-friendly and accessible in multiple languages, making it easy for citizens from all parts of Nigeria to interact with government services online.
- KOICA’s Role: KOICA has provided strategic support, leveraging its expertise in e-governance and technology-driven public service delivery. KOICA’s involvement ensures that the GSP aligns with international best practices and benefits from the lessons learned in similar successful projects globally.
Engagement Workshop with 12 Pilot Agencies:
The engagement workshop, which took place today, brought together senior officials from 12 pilot government agencies, including FMCIDE, NIMC, SMEDAN, NCC, NIPOST, FRSC, NAFDAC, NYSC, NPF, NIS, BPP and NEPC.
The goal of the workshop was to familiarize these agencies with the GSP’s features, capabilities, and integration process, and to ensure seamless service delivery as the portal goes live.
Speaking at the workshop, the Permanent Secretary Federal Ministry of Communications, Innovation & Digital Economy, who represented the Honourable Minister, highlighted the significance of this project and the need deepened collaboration and deeper citizen engagement.
‘The Government Service Portal has the potential to change lives and I believe that through and efficient and effective collaboration we will achieve a lot for our nation’. Prof. Ibrahim Adeyanyu, Managing Director/CEO of Galaxy Backbone, emphasized the significance of this initiative in transforming how government services are delivered to Nigerians.
He noted: “The Government Service Portal is a testament to Nigeria’s dedication to embracing digitalisation for improved governance. Galaxy Backbone is proud to lead this initiative, working alongside KOICA to make public services more efficient, transparent, and accessible to all. With the engagement of these pilot agencies, we are taking a major step toward a fully digitized public service ecosystem that will benefit every Nigerian citizen.”
From KOICA’s side, the Country Director, Mr. Sunjil SON, expressed the agency’s commitment to supporting Nigeria’s journey toward an inclusive digital economy, stating: “KOICA is delighted to partner with Galaxy Backbone and the Government of Nigeria in delivering a platform that will change how citizens interact with their government. This initiative aligns with our broader mission of promoting sustainable development through technology and innovation.”
Looking Ahead:
The successful integration of the 12 pilot agencies is a precursor to a broader rollout of the GSP across all government ministries, departments, and agencies. This initiative will serve as the backbone of Nigeria’s e-government strategy, reducing delays, improving transparency, and empowering citizens to engage more effectively with their government.
Telecom
Nigeria’s Internet Usage Hits 1.24m Terabytes – NCC

Nigerian Communications Commission (NCC) has said that Nigeria’s internet usage reached a record 1.24 million terabytes in November 2025.

According to the latest data from the NCC, the figure rose modestly from 1.235 million terabytes in October, reflecting steady growth in digital activity across the country.
Broadband penetration in Nigeria crossed the halfway mark in November 2025, reaching 50.58 per cent, up from 45.61 per cent in January, the telecoms regulator reported.
The figure, however, falls short of the 70 per cent coverage target outlined in the National Broadband Plan 2020–2025, which expires this month.
The country had roughly 109 million broadband subscriptions by November. Growth has been uneven, hindered by infrastructure and regulatory constraints, including frequent fibre-optic vandalism that triggers 30 to 43 network cuts daily, high right-of-way fees, and declining subscriber numbers earlier in the year.
Expansion of mobile networks, particularly 3G and 4G services, alongside limited 5G rollouts in urban centres, affordable smartphones, and competitive data plans, has driven uptake.
Investments in the National Communications Backbone and private-sector initiatives have also improved access, especially in underserved areas.
While Nigeria is gradually improving digital inclusion, achieving the original broadband plan remains challenging due to high infrastructure costs, coverage limitations, and deployment hurdles.
The NCC maintains that continued investment in mobile networks and broadband infrastructure will sustain gradual growth in the sector.
Commenting on the development, some Nigerian analysts attributed the surge to the broader mobile and broadband adoption and the growing appetite for streaming, online learning and other digital services.
According to the analysts, the figures suggest that internet connectivity is no longer a luxury but a necessity for both business and leisure, underscoring the slow but steady expansion of Nigeria’s digital economy.
Telecom
NCC Ranked Among Top 3 MDAs for Best Website Performance in 2025

Bureau of Public Service Reforms (BPSR) has named the Nigerian Communications Commission (NCC) among the top three Ministries, Departments and Agencies (MDAs) of the Federal Government with the Best Ranking in Website Performance for 2025.

L-R: Head Special Projects, Nigerian Export Promotion Council (NEPC), Salamatu Andu; Executive Commissioner, Technical Services, Nigerian Communication Commission (NCC), Engr. Abaraham Oshadame; Director General Bureau of Public Service Reforms (BPSR), Head Customer Support Service, Galaxy Backbone, Rosemary Ehize; Secretary to the ES. Nigerian Content Development and Monitoring Board, Tahir Aminu at the BPSR award ceremony for top four MDAs in BPSR Website Performance and Ranking 2025 at the BPSR office on Tuesday, 23rd December, 2025.
This is coming barely three weeks after the telecom regulator was recognized as one of the top five best-performing Federal Government agencies for 2025 by the Presidential Enabling Business Environment Council (PEBEC) – a testament to the Commission’s consistency in investment in technology for ensuring efficient service delivery.
In the BPSR 2024/2025 scorecard ranking of agencies’ websites, the NCC came second in the ranking, trailing behind Galaxy Backbone Limited, which came first while the Nigeria Export Promotion Council (NEPC) clinched the third position, from a pool of 235 MDAs, whose website were evaluated.
BPSR deployed 14 evaluation criteria in include MDA’s website compliance with .gov.ng domain name, appearance and aesthetics (look and feel) of the website, content, relevance to MDAs mandate/government policy and the website’ structure.
Others include website’s responsiveness (device compatibility), security, load time, usability/ease of navigation, availability/uptime, functionality, interactivity, accessibility and capacity building.
The recognition was announced at the official release of Federal Government 2024/2025 Scorecard Ranking for MDAs’ Website held at the Federal Ministry of Finance Auditorium in Abuja on Monday (December 22, 2025) while the award presentation took place at BPSR’s Office on Tuesday (December 23, 2025).
The award, which is an important index metric of the National e-Government Masterplan for determining the Nigeria e-Government Status, was received by the Commission in recognition of its commitment to maintaining a world-class website that enhances service delivery to the citizens.
Receiving the award on behalf of the Executive Vice Chairman of the NCC, Dr. Aminu Maida, the NCC’s Executive Commissioner, Technical Services, Abraham Oshadami, appreciated the BPSR for the recognition, describing the award as “another encouragement for the Commission to be a better public service institution leveraging digital platforms such as our web presence to enhance public service delivery to our various stakeholders, thereby implementing the Federal Government’s Ease of Doing Business policy direction.”
While presenting the award to the NCC, alongside other two agencies, BPSR’s Director-General, Mr. Dasuki Arabi, commended the top three for their proactive decisions in maintaining world-class websites, which are compliant with the Federal Government’s policy direction in effective and efficient service delivery to the citizens.
According to the DG, the 2024/2025 MDA’s websites’ ranking represents a collective effort of federal public institutions in Nigeria to be transparent, accountable and open in governance, as well as a confirmation to align with global best practices in service delivery to the citizens.
Developed about six years ago, Arabi said as a result of the annual ranking, more public institutions have indicated readiness to embrace reforms, and align with the policy direction of the current administration’s Renewed Hope agenda on improve governance for effective service delivery, as introduced by His Excellency President Bola Ahmed Tinubu.
“The ideals of harnessing and deploying technological tools for service delivery has become imperative following the COVID pandemic, and distortions of socio-economic system of nations, culminating in the evolution of competitiveness, cost effectiveness, and agile governance.
“As engine room of governance, it behoves on us in the public service to perform our statutory duties and we must put in place technological innovations and standardized websites to operate services as well as deliver service needs to citizens,” he said.
The Scorecard exercise, he said, is part of the BPSR reform broader function of conducting research on reform implementation efforts and presenting ‘best practice’ models to the entire Public Service, and to among others, improve access to government information, facilitate seamless financial transaction, eliminate corruption and cyber theft, as well as facilitate access to government services.
Speaking on the rigorous nature of the exercise that produced the top three winners, the DG said “in the past few weeks members of the Scorecard Jury drawn from inter-Ministerial Agencies, had worked tirelessly to mill websites of selected MDAs through a rigorous process of enduring criteria for the ranking and the outcome had also passed through a quality assurance mechanism to validate the outcome.”
Telecom
Oyedele Dismisses Claims Bank Accounts Without TIN Will Be Frozen

Taiwo Oyedele, Chairman of the Presidential Committee on Fiscal Policy and Tax Reforms, has dismissed reports that bank accounts not linked to a Tax Identification Number (TIN) will be frozen or automatically debited from January 1, 2026.

Taiwo Oyedele
Oyedele described the claims as false and misleading, warning Nigerians against panic over misinformation surrounding recent tax and financial reforms.
In a post on his X handle Tuesday morning, he wrote: “Don’t let anyone manipulate you. Your bank account is safe. Misinformation makes you panic and fear a reform that is designed to help you.
“When they tell you that your account will be frozen or automatically debited from January 2026, ask them for the evidence in the new law. Be wise.”
He stressed that no provision in the new tax laws authorises the freezing of bank accounts, adding that the rumours are part of widespread misrepresentation of the reforms.
The committee chairman reiterated that the reforms are intended to simplify Nigeria’s tax system and ease the burden on ordinary citizens, not to impose punitive measures on bank customers.
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