Telecom
Galaxy Backbone, KOICA Deepen Collaboration to Strengthen Government to Citizen Engagement Through Government Service Portal

Galaxy Backbone, in collaboration with the Korea International Cooperation Agency (KOICA), yesterday hosted a high-level engagement workshop with the 12 key government agencies that will drive the first phase of this project.

This milestone marks a significant step forward in Nigeria’s ongoing digital transformation efforts, with the goal of improving Government-to-Citizen (G2C) interactions and enabling easier access to government services.
The Government Service Portal is a unified digital platform designed to enhance the delivery of public services by providing a seamless, secure, and accessible portal where citizens can interact with multiple government agencies.
Through this portal, citizens can access critical services such as NIN Registration, Immigration Services, healthcare services, and more—with little or no need to visit to physical offices.
Galaxy Backbone, a leading digital infrastructure and services provider for the Nigerian public sector, has played a pivotal role in championing e-government and in designing and deploying the GSP.
Through its partnership with KOICA, Galaxy Backbone has ensured that the platform leverages the latest technologies, prioritizing user experience, accessibility, and cybersecurity. KOICA has provided technical expertise, capacity-building support, and funding for the development of the portal, underscoring the shared commitment to Nigeria’s e-government strategy.
Key Highlights of the Government Service Portal:
- Accelerating Digital Transformation: The GSP supports the Federal Government’s commitment to digitize public services, enabling more efficient governance and ensuring that all Nigerians, regardless of location, can access essential services.
- Improving Government-to-Citizen Engagement: By reducing the need for face-to-face interactions and offering real-time service tracking, the portal fosters a more transparent and responsive government, enhancing citizens’ trust in public institutions.
- Secure and Accessible Services: The GSP is designed with robust cybersecurity features, ensuring that citizens’ data remains protected. It is also mobile-friendly and accessible in multiple languages, making it easy for citizens from all parts of Nigeria to interact with government services online.
- KOICA’s Role: KOICA has provided strategic support, leveraging its expertise in e-governance and technology-driven public service delivery. KOICA’s involvement ensures that the GSP aligns with international best practices and benefits from the lessons learned in similar successful projects globally.
Engagement Workshop with 12 Pilot Agencies:
The engagement workshop, which took place today, brought together senior officials from 12 pilot government agencies, including FMCIDE, NIMC, SMEDAN, NCC, NIPOST, FRSC, NAFDAC, NYSC, NPF, NIS, BPP and NEPC.
The goal of the workshop was to familiarize these agencies with the GSP’s features, capabilities, and integration process, and to ensure seamless service delivery as the portal goes live.
Speaking at the workshop, the Permanent Secretary Federal Ministry of Communications, Innovation & Digital Economy, who represented the Honourable Minister, highlighted the significance of this project and the need deepened collaboration and deeper citizen engagement.
‘The Government Service Portal has the potential to change lives and I believe that through and efficient and effective collaboration we will achieve a lot for our nation’. Prof. Ibrahim Adeyanyu, Managing Director/CEO of Galaxy Backbone, emphasized the significance of this initiative in transforming how government services are delivered to Nigerians.
He noted: “The Government Service Portal is a testament to Nigeria’s dedication to embracing digitalisation for improved governance. Galaxy Backbone is proud to lead this initiative, working alongside KOICA to make public services more efficient, transparent, and accessible to all. With the engagement of these pilot agencies, we are taking a major step toward a fully digitized public service ecosystem that will benefit every Nigerian citizen.”
From KOICA’s side, the Country Director, Mr. Sunjil SON, expressed the agency’s commitment to supporting Nigeria’s journey toward an inclusive digital economy, stating: “KOICA is delighted to partner with Galaxy Backbone and the Government of Nigeria in delivering a platform that will change how citizens interact with their government. This initiative aligns with our broader mission of promoting sustainable development through technology and innovation.”
Looking Ahead:
The successful integration of the 12 pilot agencies is a precursor to a broader rollout of the GSP across all government ministries, departments, and agencies. This initiative will serve as the backbone of Nigeria’s e-government strategy, reducing delays, improving transparency, and empowering citizens to engage more effectively with their government.
Telecom
NCC Orders Telcos Inform Subscribers of Data Breach within 48 Hours

Nigerian Communications Commission (NCC) has directed telecom operators in the country to notify affected customers of any data breach within 48 hours ( that is two day) of detecting such unauthorised infringement.

This directive was contained in the revised Internet Code of Practice 2026 by the NCC, on Friday.
The document seeks to define the rights and obligations of telecom operators in handing the rights of internet users to an open internet.
In the move to protect customer information, Mobile Network Operators (MNOs) and Internet Service Providers (ISPs) are to take necessary measures to protect customers’ data from unauthorised use, disclosure, access or breach.
Telecom operators must now notify affected customers within 48 hours of detecting a compromise through text message, email or any other effective means. As contained in Chapter 3.4 of the regulation titled “Data Breach Notifications,”
The telecoms companies are also directed to notify the NCC of such a breach not later than 48 hours after determining such a breach.
“Where full details of the breach are not immediately available, the provider shall issue a preliminary notification within the same period and furnish a comprehensive update within Fourteen (14) days thereafter, or within such extended period as the Commission may approve,” part of the section reads.
The guidelines, according to NCC, are in tandem with the provisions contained in the Nigerian Data Protection Act 2023 and Part VI of Schedule 1 of the Consumer Code of Practice Regulations 2024.
The regulation also joins other agencies’ policies, ensuring protection. Agencies such as the Nigeria Data Protection Commission (NDPC) and the Federal Competition and Consumer Protection Commission (FCCPC) protect consumers against misuse of personal data, identity theft, financial loss, and reputation damage.
The review comes at a time when privacy becomes core amid frequent breaches and illegal harvest of data such as biometric, national IDs, financial information, traffic and usage, and others.
Regulations are necessary for the proper handling, consent, and regulatory compliance regarding sensitive data, ensuring it is only processed for legitimate purposes.
Under Chapter 3.5, the Internet Code of Practice 2026 addressed the handling of harvesting of transactional data by notifying and getting approval from the NCC of any usage by a third party. It noted that the NCC approval will be defined by a review and assessment of such access and “its potential effects on national considerations, consumer information and personal data.”
Telecom
Globacom Promotes Valentine Gifting with Huge Discounts on Smartphones

Globacom has announced a Valentine Smartphone promotion, which provides incredible savings on a variety of high-end smartphones from top manufacturers including Tecno, Samsung, and Infinix.

Starting on February 9, the promotion provides substantial price reductions on a number of Samsung models, including the Galaxy Z Fold 7, Galaxy A07, Galaxy A56 5G, Galaxy A36 5G, and Galaxy A26 5G. Customers who buy any of the phones will also receive a complimentary travel pouch and charger, as well as up to 18GB of extra data for six months, only available on the Glo network.
Along with other Infinix models, Tecno devices are also offered at attractive discounts, giving customers a large range of smartphones to fit a variety of tastes and price ranges.
The goal of the Glo Valentine promotion is to provide customers with the best possible deals on carefully chosen smartphones that are renowned for their cutting-edge technology, stylish designs, and dependable performance. The offer, which includes alternatives to suit a range of budgets and lifestyles, reaffirms Globacom’s dedication to customer happiness, digital adoption, greater data usage, and client centricity.
The company revealed that the promotion aligned with customers’ expectations during celebratory seasons, when demand is highest for quality smartphones at affordable prices. The company added that its partnership with trusted global and regional brands such as Samsung, Infinix, and Tecno ensures that customers enjoy premium features without compromising on value.
“The Valentine season is about connection, and what better way to stay connected than with a smartphone that fits your needs and aspirations,” the company stated. “This promo gives our customers the chance to get their dream smartphones at some of the best prices of the year, along with generous data bonuses to keep them connected,” the company disclosed.
Customers are encouraged to visit Gloworld outlets nationwide to take advantage of the Valentine Smartphone Promo while stocks last.
Telecom
GBB Expands Broadband to 13 Underserved Communities In 2025

Galaxy Backbone Limited (GBB) has recorded a significant milestone in Nigeria’s digital transformation journey by advancing broadband connectivity to 13 underserved institutions and communities nationwide in 2025, reinforcing its position as the nation’s digital backbone and a trusted partner in national development.

Guided by its mandate to enable a digitally inclusive Nigeria, GBB deliberately extended connectivity to locations within reach of its infrastructure footprint, particularly institutions with strong potential for productive use but limited readiness for immediate commercial engagement. Through this effort, the organisation continues to unlock opportunity, stimulate innovation, and support sustainable growth across critical sectors of the economy.
The expansion reached three Federal Universities, two Local Government Areas, and eight Federal Secretariats, strengthening digital capabilities in education and public administration while enhancing service delivery across the country.
GBB also extended reliable broadband connectivity to strategic and cultural landmarks such as the Nnamdi Azikiwe International Airport, Abuja, underscoring its commitment to supporting national infrastructure that drives economic activity, mobility, and global connectivity.
These deployments highlight Galaxy Backbone’s resolve to bridge the digital divide and empower institutions that shape Nigeria’s future. They demonstrate the measurable national impact of GBB’s infrastructure investments and reflect the tangible progress of the Integrated Digital Transformation Strategy (IDTS), further solidifying the organisation’s role as the platform upon which government institutions and communities can confidently build their digital future.
More importantly, the milestone illustrates that GBB’s work extends beyond technology by enabling education, improving governance, supporting economic participation, and connecting citizens to opportunity.
The initiative aligns with the Federal Government’s broadband penetration objectives and complements national programmes such as Project 774 – Universities’ Hostel Connectivity, ensuring coordinated, scalable, and sustainable impact across the country. Commenting on the achievement, Galaxy Backbone noted that every new connection brings Nigeria closer to a more inclusive digital economy while reinforcing the infrastructure required for innovation and national competitiveness.
As implementation continues, GBB remains committed to expanding access, pushing boundaries, and delivering on the promise of a fully digital nation, with further updates expected as additional phases of the deployment progress.
Galaxy Backbone Limited is the Federal Government’s digital infrastructure and shared services provider, dedicated to delivering secure, reliable, and scalable ICT solutions that support efficient governance, innovation, and sustainable national development.
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