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Galaxy Backbone, KOICA Deepen Collaboration to Strengthen Government to Citizen Engagement Through Government Service Portal

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Galaxy Backbone, in collaboration with the Korea International Cooperation Agency (KOICA), yesterday hosted a high-level engagement workshop with the 12 key government agencies that will drive the first phase of this project.

This milestone marks a significant step forward in Nigeria’s ongoing digital transformation efforts, with the goal of improving Government-to-Citizen (G2C) interactions and enabling easier access to government services.

The Government Service Portal is a unified digital platform designed to enhance the delivery of public services by providing a seamless, secure, and accessible portal where citizens can interact with multiple government agencies.

Through this portal, citizens can access critical services such as NIN Registration, Immigration Services, healthcare services, and more—with little or no need to visit to physical offices.

Galaxy Backbone, a leading digital infrastructure and services provider for the Nigerian public sector, has played a pivotal role in championing e-government and in designing and deploying the GSP.

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Through its partnership with KOICA, Galaxy Backbone has ensured that the platform leverages the latest technologies, prioritizing user experience, accessibility, and cybersecurity. KOICA has provided technical expertise, capacity-building support, and funding for the development of the portal, underscoring the shared commitment to Nigeria’s e-government strategy.

Key Highlights of the Government Service Portal:

  1. Accelerating Digital Transformation: The GSP supports the Federal Government’s commitment to digitize public services, enabling more efficient governance and ensuring that all Nigerians, regardless of location, can access essential services.
  2. Improving Government-to-Citizen Engagement: By reducing the need for face-to-face interactions and offering real-time service tracking, the portal fosters a more transparent and responsive government, enhancing citizens’ trust in public institutions.
  3. Secure and Accessible Services: The GSP is designed with robust cybersecurity features, ensuring that citizens’ data remains protected. It is also mobile-friendly and accessible in multiple languages, making it easy for citizens from all parts of Nigeria to interact with government services online.
  4. KOICA’s Role: KOICA has provided strategic support, leveraging its expertise in e-governance and technology-driven public service delivery. KOICA’s involvement ensures that the GSP aligns with international best practices and benefits from the lessons learned in similar successful projects globally.

Engagement Workshop with 12 Pilot Agencies:

The engagement workshop, which took place today, brought together senior officials from 12 pilot government agencies, including FMCIDE, NIMC, SMEDAN, NCC, NIPOST, FRSC, NAFDAC, NYSC, NPF, NIS, BPP and NEPC.

The goal of the workshop was to familiarize these agencies with the GSP’s features, capabilities, and integration process, and to ensure seamless service delivery as the portal goes live.

Speaking at the workshop, the Permanent Secretary Federal Ministry of Communications, Innovation & Digital Economy, who represented the Honourable Minister, highlighted the significance of this project and the need deepened collaboration and deeper citizen engagement.

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‘The Government Service Portal has the potential to change lives and I believe that through and efficient and effective collaboration we will achieve a lot for our nation’.  Prof. Ibrahim Adeyanyu, Managing Director/CEO of Galaxy Backbone, emphasized the significance of this initiative in transforming how government services are delivered to Nigerians.

He noted: “The Government Service Portal is a testament to Nigeria’s dedication to embracing digitalisation for improved governance. Galaxy Backbone is proud to lead this initiative, working alongside KOICA to make public services more efficient, transparent, and accessible to all. With the engagement of these pilot agencies, we are taking a major step toward a fully digitized public service ecosystem that will benefit every Nigerian citizen.”

From KOICA’s side, the Country Director, Mr. Sunjil SON, expressed the agency’s commitment to supporting Nigeria’s journey toward an inclusive digital economy, stating: “KOICA is delighted to partner with Galaxy Backbone and the Government of Nigeria in delivering a platform that will change how citizens interact with their government. This initiative aligns with our broader mission of promoting sustainable development through technology and innovation.”

Looking Ahead:

The successful integration of the 12 pilot agencies is a precursor to a broader rollout of the GSP across all government ministries, departments, and agencies. This initiative will serve as the backbone of Nigeria’s e-government strategy, reducing delays, improving transparency, and empowering citizens to engage more effectively with their government.

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MTN Accelerates Network Expansion to  Meet Surging Telecom Demand

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MTN Nigeria is accelerating investments in network expansion and modernization to address rising demand for mobile and data services across the country.

MTN Accelerates Network Expansion to  Meet Surging Telecom Demand

The operator is deploying additional base stations, upgrading existing infrastructure, and expanding fiber connectivity to improve network capacity, coverage, and service quality.

The investments are designed to support increasing smartphone adoption, higher data consumption, and the growing use of digital services by consumers and businesses.

MTN said the expansion aligns with its long-term strategy to enhance customer experience while strengthening Nigeria’s digital infrastructure.

The company expects the ongoing upgrades to improve connectivity, support economic growth, and enable broader access to reliable telecommunications services as demand for high-speed broadband continues to increase.

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Airtel Africa to Connect 5,000 Schools to Free Internet by 2027

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Airtel Africa’s CEO, Sunil Taldar, has announced the telco’s commitment to connecting 5,000 schools across its operating countries in Africa to the internet by 2027 through its philanthropic arm, Airtel Africa Foundation, in partnership with the United Nations Children’s Fund (UNICEF).

So far, the $57m partnership, which was launched in 2021, has cumulatively connected 3,296 schools and provided access to over 2 million learners and about 40,000 teachers. 64 digital learning platforms have been zero-rated thereby enabling more than 11m users to access educational content at no cost.

Speaking during a visit to St. Monica’s Girls School in Lusaka, which is one of the 300 schools already connected to the internet in Zambia, the Airtel Africa CEO stated that the initiative is having a profound impact on the quality of education by expanding access to digital learning resources for African children, in collaboration with governments.

Mr Taldar added: “Students are accessing best-in-class education from the curriculum developed by UNICEF in partnership with various Ministries of Education and provided through Airtel’s connectivity.

“We are also training teachers, so that they deliver digital education effectively. We aim to continue deepening meaningful connectivity in schools by providing free internet access, zero‑rated platforms and training teachers across the continent”.

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Expressing her appreciation, the Headmistress of St. Monica’s Girls’ School, Sr Matilda Soloko said: “Being among the first schools connected in the initial stage, our learners have been able to study using the learning portal and their studies have been intensified. We remain grateful to Airtel and UNICEF.”

UNICEF’s Country Representative for Zambia, Dr Saja Farooq Abdullah said: “What this partnership has brought is really bridging the equality gap and the digital divide. It is making sure that every child learns wherever they are. It was exciting and interesting to see and hear from the girls how they can learn at their own pace, how they can review the materials, and how they do their homework with comfort.

The Director of Secondary Education in Zambia’s Ministry of Education, Yvonne Mwemba Chuulu lauded UNICEF and Airtel for the partnership saying: “At the Ministry of Education, we cannot do it alone, and we are grateful for the partnership that we have today.

“Our children are able to learn in a blended fashion, where we have a teacher who is also employing digital devices. We have also heard from the learners that they are able to access the portal when they are at home, which is a good thing because our learners continue to learn in the comfort of their homes”.

The School Connection programme is expanding digital learning to learners in 13 countries: Chad, Congo, Democratic Republic of Congo, Gabon, Kenya, Madagascar, Malawi, Niger, Nigeria, Rwanda, Tanzania, Uganda, and Zambia. By equipping these schools with internet connectivity and training teachers on using the digital tools, it is providing children, particularly in underserved and remote regions, with the digital tools and skills they need to thrive.

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Airtel Africa Foundation is advancing inclusive development across four strategic pillars, Financial Inclusion, Education, Environmental Sustainability and Digital Inclusion.

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DStv, GOtv Owner MultiChoice Officially Joins Canal+ Group

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MultiChoice has officially become a wholly owned subsidiary of French media company Canal+, marking the completion of one of the largest acquisitions in Africa’s media and entertainment industry.

DStv, GOtv Owner MultiChoice Officially Joins Canal+ Group

The integration brings the South Africa-based pay television operator under the full ownership of Canal+, a global media group with operations in 70 countries.

Announcing the completion of the transaction on Thursday, Chief Executive Officer of Canal+ Africa and MultiChoice, David Mignot, described the development as the beginning of a new phase of growth for the broadcaster.

“MultiChoice is now a full subsidiary of a truly international media group operating in 70 countries.

“The group was founded in France, is listed in London and Johannesburg, and has a strong African presence with operations in more than 45 countries,” Mignot said.

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The acquisition combines Canal+’s international operations with MultiChoice’s extensive footprint across sub-Saharan Africa, where it serves millions of households through its DStv and GOtv platforms, as well as the Showmax streaming service.

According to Canal+, the integration will strengthen MultiChoice’s competitive position by giving it access to broader financial resources, technology, content partnerships and operational expertise.

The company said the combined business would increase investment in local content production, sports broadcasting and streaming services as competition intensifies from global platforms such as Netflix, Amazon Prime Video and Disney+.

The transaction is also expected to provide MultiChoice with greater access to international markets at a time when traditional pay television operators are adapting to changing consumer viewing habits and the rapid growth of digital streaming platforms.

Canal+ has expanded steadily across Africa over the past decade and now assumes full control of a business operating in more than 45 African countries, further strengthening its position in the continent’s media and entertainment sector.

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The acquisition followed Canal+’s gradual increase in its shareholding in MultiChoice, which began in 2024.

After exceeding the regulatory threshold, the company launched a mandatory offer in April 2024 to acquire the remaining shares of the Johannesburg-listed broadcaster.

Following regulatory approvals and shareholder acceptance, Canal+ secured control of MultiChoice in 2025 before completing the process that has now made the company a wholly owned subsidiary.

Industry observers describe the acquisition as one of the most significant media transactions involving an African company, reflecting a broader trend of consolidation as global entertainment firms seek greater scale to compete in the streaming era.

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