Telecom
Remittance Services in Africa: What Businesses Need to Know

Remittances represent a major source of financial inflow for African countries. The United Nations identifies remittances as a vital lifeline for more than 200 million Africans. It notes that beyond supporting the lives and livelihoods of families in the senders’ countries of origin, remittances or cash transfers represent solidarity and symbolise the generosity and resilience of the African community on the continent and beyond.

In 2023, remittances in Africa reached almost $100 billion, equalling nearly 6 per cent of the continent’s Gross Domestic Product (GDP) and exceeding Foreign Direct Investment (FDI) figure of $48 billion.
Within Sub-Saharan Africa, key markets for remittances are Nigeria, Kenya, Ghana and South Africa, with Nigeria alone receiving nearly half of all Sub-Saharan Africa’s remittances.
Remittance services are crucial for efficient international transactions, particularly for business involved in cross border operations. Remittance services facilitate the transfer of money from individuals and organisations to recipients in another country, playing a key role in Africa’s GDP growth and overall economic landscape.
Africa’s entrepreneurial sector and digital economy continue to expand rapidly. As such, the importance of efficient and reliable remittance services is increasing. For businesses looking to engage in cross-border trade, pay remote employees or manage international vendor relationships, understanding the dynamics of Africa’s remittance market is essential.
Current Landscape of Remittances in Africa
Africa is one of the largest recipients of remittances globally, with billions of dollars sent home each year by the African diaspora and businesses engaged in international operations. These remittances have significantly assisted in funding entrepreneurial ventures and stimulating regional economic growth.
However, the cost of digital remittances remains high, particularly in Africa. Research indicates that in 2023, the average cost of sending money through mobile applications to Africa was around 5 per cent, although it was lower in West Africa, at approximately 3 per cent.
The rise of digital technology, especially, is revolutionising traditional remittance channels like bank transfers and money transfer operators. Digital wallets, mobile money platforms, and blockchain-based solutions are emerging, making remittances faster, more accessible, and more affordable for businesses.
Who Are the Key Players in the African Remittance Space?
The African remittance landscape is populated by a variety of service providers, each bringing unique strengths to the market. From traditional money transfer operators to cutting-edge fintech platforms, businesses have a wide range of options to choose from.
Here are some of the leading players.
SeerBit
SeerBit is a Pan-African payment solutions provider dedicated to empowering SMEs and enterprise businesses by addressing barriers such as payment fragmentation and access to cutting-edge financial products, including remittance services. Known for its innovation and commitment to making payments simple, SeerBit ensures every business has the tools to serve their customers efficiently and scale their enterprise for growth.
Western Union
Western Union is a long-standing player in the global remittance market and maintains a strong presence in Africa. Known for its extensive network of physical locations, it offers reliable services even in rural areas, particularly where banking infrastructure may be limited.
WorldRemit
WorldRemit is a digital-first remittance provider, focused on simplifying the remittance process through its mobile and web platforms. It has gained popularity in Africa for its speed, convenience and lower fees compared to traditional players.
Sendwave
Sendwave specialises in mobile-based remittance services, focusing on low-cost, fast transactions primarily to African countries. It has become a preferred choice for the African diaspora due to its competitive fees and efficient service.
Flutterwave
Flutterwave is a leading African fintech company offering comprehensive financial solutions, including remittance services. It partners with global players like PayPal and Alipay to facilitate cross-border payments, making it a strong contender for businesses.
Challenges in Africa’s Remittance Market
Despite the growth and innovation in the African remittance space, several challenges persist:
Regulatory Issues: Strict regulations, such as Know Your Customer (KYC) and Anti-Money Laundering (AML) requirements, can make onboarding clients a long and complex process. In some countries, foreign exchange controls and restrictions on cross-border transactions add another layer of complexity.
High Fees: While digital solutions are driving down costs, traditional remittance services are still notorious for high fees. For businesses sending large sums or handling frequent transactions, these costs can accumulate and affect their bottom line.
Slow Processing Times: Traditional channels can take days for funds to reach recipients, which can hinder business efficiency, especially when dealing with urgent payments.
Accessibility in Rural Areas: In regions with poor banking infrastructure, access to remittance services can be limited. Digital platforms are bridging the gap, but there are still challenges in reaching remote locations.
Banking and Infrastructural Limitations: Inconsistent infrastructure, unreliable internet, and limited banking networks in some areas can slow down or complicate the remittance process, particularly for businesses operating in multiple countries.
Opportunities for Businesses Using Remittance Services
For businesses operating in or with Africa, remittance services such as those provided by SeerBit offer several strategic opportunities:
Cross-Border Transactions: Remittance services simplify cross-border payments for businesses dealing with international clients or suppliers. This can include paying for goods and services, settling vendor invoices or transferring funds between subsidiaries in different countries.
Payroll for Remote Teams: With the rise of remote work, companies are increasingly using remittance services to pay international employees and freelancers. This approach enables businesses to hire top talent from different parts of Africa without facing payroll complications.
Vendor Payments: Efficient remittance services ensure timely and reliable payments, allowing businesses to maintain strong relationships with suppliers.
Regulatory Considerations for Businesses
Operating in Africa’s remittance market requires a keen understanding of the regulatory environment. Here are some of the critical factors businesses must consider:
Central Bank Regulations: Each country has its regulatory framework, often overseen by central banks, that governs remittance services. Companies must comply with local laws and guidelines related to cross-border payments, exchange rate management and transaction reporting.
AML and KYC Compliance: To combat fraud and financial crime, businesses must adhere to strict Anti-Money Laundering (AML) and Know Your Customer (KYC) requirements. These measures are designed to ensure the transparency and security of remittance services, though they can be resource-intensive.
Currency Exchange: Many African countries experience significant fluctuations in exchange rates. Companies need strategies to manage currency risks, such as hedging or using digital currency solutions that offer more stability.
To navigate these complexities, businesses should partner with experienced payment providers that have a strong track record in compliance and risk management.
What is the Future of Remittance Services in Africa?
The future of remittance services in Africa will be shaped by several trends.
Increased Fintech Investments: The rise in fintech investments is fuelling the development of innovative payment solutions that cater to the unique needs of African businesses. More startups are entering the market with niche offerings, targeting specific pain points like fee reduction and transaction speed.
Blockchain and Digital Currencies: Blockchain technology and the introduction of digital currencies are poised to make remittances faster, cheaper and more secure. Some companies are already using blockchain to bypass traditional banking networks, reducing costs and increasing transparency.
Integration with Business Ecosystems: Future remittance services are expected to integrate more seamlessly with other business tools, such as Enterprise Resource Planning (ERP) systems, accounting software and e-commerce platforms. This will provide businesses with more streamlined financial operations.
Businesses that stay ahead of these trends and adapt their strategies will be well-positioned to benefit from the evolving remittance landscape in Africa.
The continent’s remittance market is both dynamic and challenging, with numerous opportunities for growth. In a rapidly globalising economy, businesses cannot afford to overlook the significance of having a clear African strategy for remittance services. Understanding the current landscape, key players and the regulatory environment remain essential factors to guide informed decisions that enhance their financial operations.
Businesses can finetune their African strategy by exploring partnerships with trusted remittance services providers that align with their specific cross-border needs, ensuring they remain competitive in an increasingly digital and interconnected world.
Telecom
Airtel Africa Foundation Publishes Inaugural Annual Report

Airtel Africa Foundation, the philanthropic arm of Airtel Africa plc, has released its inaugural annual report, marking its first full year of delivery and impacting millions of learners and communities across Africa.

During the reporting period, the Foundation committed $6.2 million to interventions across its four strategic pillars; Financial Inclusion, Education, Environmental Sustainability and Digital Inclusion (FEED), with education receiving the largest share of investment.
Key achievements include connecting 1,028 schools to the internet through its partnership with UNICEF, bringing the total to 3,296 schools connected across 13 countries, reaching over 2 million learners and nearly 39,000 teachers. In addition, 64 zero-rated digital platforms enabled over 11 million learners to access free educational content.
The Foundation also improved the condition of public schools, with seven fully renovated and 43 undergoing upgrades under the School Adoption Programme that integrates infrastructure improvements with digital access and holistic student development.
Through the Airtel Africa Tech Fellowship, 257 full university scholarships were awarded in Malawi, Nigeria, Tanzania, the Democratic Republic of Congo, and Uganda, expanding access to STEM (Science, Technology, Engineering and Mathematics) education and building a pipeline of high-potential African technology leaders.
In addition to this, 30,530 youth and women were trained through digital skills initiatives delivered with national, multilateral, and private-sector partners.
Segun Ogunsanya, Chair, Airtel Africa Foundation said: “The Airtel Africa Foundation was established to help dismantle barriers caused by unequal access to opportunity. While talent and ambition are abundant, access to education, digital tools and economic participation remains uneven. Through partnerships and our continental reach, we are committed to investing in communities furthest from opportunity.”
The report also underscores the Foundation’s growing focus on measurable outcomes and long-term systems change.
The Foundation aims to scale proven interventions in the year ahead, including expanding its School Adoption Programme to over 80 schools, increasing scholarships to more than 600 youth, providing free internet connectivity to an additional 2000 schools, and extending digital skills and financial inclusion initiatives to underserved communities.
“As a Foundation, we are positioned to deliver skills development and lasting change at the individual and household level, while partnering with governments to unlock Africa’s economic transformation”, Mr Ogunsanya added.
Telecom
Zoho Unveils Homegrown Server, Takes Bold Step Toward Tech Independence

Zoho Corporation, a global technology company and parent company of Zoho and ManageEngine, announced the launch of Nathu La, a designed-in-house server and a pivotal step in the company’s journey towards building its full technology stack, from the hardware layer to software applications.

Zoho
With Nathu La, Zoho has achieved equivalent performance with 12-18% lower power consumption and 20-30% lower total cost of ownership (TCO), thereby reducing inference costs. The Nathu La server, comprising Intel® Xeon® 6 processors, was developed collaboratively with Intel, leveraging their enablement capabilities and technical expertise.
“Zoho Corporation has invested in building its own technology stack from the ground up over the last three decades. The Nathu La server launch is in line with that goal,” said Kehinde Ogundare, Country Head, Zoho Nigeria.
“With our strategy of using contextual, right-sized models, running on our own platform, on our own servers, in our own data centres, we are compounding the benefits accrued from owning and operating our entire technology stack.
“This ensures that our solutions are more sustainable and accessible for businesses. These long-term R&D investments we are making at every layer of the stack are aimed at delivering customer value.”
Building the Full Technology Stack
The design philosophy behind Nathu La is rooted in the Open Compute Project (OCP), emphasising modularity, thermal efficiency, and ease of maintenance. This enables Zoho’s data centres to significantly reduce total cost of ownership and power consumption.
Zoho plans to host its applications on the Nathu La server platform, enabling the company to optimise the full software-hardware stack for its specific workloads, reduce costs, improve performance, and strengthen data governance for its global customers. This will also help bring down inference costs for Zoho’s AI usage.
Developed Hardware Engineering Talent
In 2020, Zoho established a small R&D team in Nagpur, a Tier 2 town in India, focused on projects such as server design and systems engineering. Members of the Nathu La R&D team include hires from SETU – short for Student’s Engagement for Transformative Upskilling – an initiative designed to build a pipeline of industry-ready engineers, with a focus on advanced learning in Electronics System Design and Manufacturing (ESDM).
The initiative directly addresses the growing need for stronger foundational engineering skills in an era increasingly influenced by AI-assisted development. By prioritising hands-on innovation and first-principles problem-solving, SETU helps cultivate deeper research capabilities, creativity, and applied engineering expertise. To date, over 300 students have been trained through the programme, some of whom have joined Zoho.
What’s Inside
The Nathu La server motherboard and chassis platform is the result of five years of R&D across hardware, firmware, and systems management. Based on Intel® Xeon® 6 Processors, the server is designed to optimise performance for virtualisation (VM), High Performance Computing (HPC), AI inference, and storage applications. This results in improved performance of Zoho applications for end users.
The server features customised power delivery subsystems, an in-house DC-SCM (Data Centre Secure Control Module) design, and modular chassis options compatible with diverse end-user environments, offering flexibility across deployment types.

All modular components – including the DC-SCM and NIC (Network Interface Card) – were designed in-house by Zoho’s hardware engineering team and assembled through electronics manufacturing partners, enabling tighter integration and quality control across the platform. Over five patents have been filed covering advanced thermal management and cost-optimised server architecture designs.
Moving Towards Technological Sovereignty
Nathu La is engineered with hardware-rooted security at every layer of the stack. The platform’s indigenous IP-driven approach reduces dependency on external entities for security audits, firmware updates, and licensing continuity.
The solution aligns with open-source software principles and reflects Zoho’s broader commitment to building sustainable, secure, and scalable digital infrastructure. It also supports the growing global focus on digital sovereignty, local innovation ecosystems, and high-performance computing capabilities.
Telecom
NDSF 2026: Teniola, Ebeledike Inducted into Hall of Fame as NiRA, MTN, Digital Realty sweep top honors

The 17th edition of the annual Nigeria DigitalSENSE Forum (NDSF) on Internet Governance for Development concluded on a high note Thursday, at the Welcome Centre Hotels, Lagos, culminating in the prestigious DigitalSENSE Africa Hall of Fame Awards.

Induction of chairman NDSF-26 – Ogbuefi Remmy Nweke, inductee Dr Olusola Teniola, award presenter and 2nd Vice President, Association of Anambra Development Unions (AASDU Lagos) Chief Mezie Okwuosa, and President, DNS WomenNG Foundation, Lolo Nkem Nweke at the 2026 DigitalSENSE Africa Awards and Induction held at prestigious Welcome Centre Hotels, International Airport Road, Lagos, on Thursday, June 11, 2026.
This landmark edition, themed “Sustaining WSIS Vision with Multistakeholder Synergy in Nigeria,” served as a vibrant backdrop for celebrating the pioneering individuals and corporate giants anchoring the nation’s digital evolution.
The high point of the forum was the official induction of industry titans into the DigitalSENSE Africa Hall of Fame; an elite circle reserved for trailblazers who have dedicated decades to defending digital rights, shaping technology policy, and building critical national infrastructure.
Dr. Olusola Teniola, who masterfully presided over the day’s proceedings as the Forum Chairman, was received into the Hall of Fame to a resounding ovation. A veteran with over 32 years of global technology experience, Dr. Teniola, currently the Director of Strategic Business Initiatives at ipNX Nigeria and former President of the Association of Telecommunications Companies of Nigeria (ATCON); was honored for his relentless advocacy in broadband expansion, internet affordability, and his steadfast guidance within Nigeria’s multi-stakeholder space.
Joining him in the Hall of Fame was the highly respected Ebeledike, whose strategic contributions to infrastructure resilience and ecosystem sustainability were formally enshrined. The induction celebrates a legacy of deep institutional dedication, recognizing leadership that successfully bridges the gap between complex digital policy and grassroots national development.
In a deeply emotional and poignant segment of the ceremony, the forum paid a special posthumous tribute to the late Gbolahan Awonuga, the beloved former Executive Secretary of the Association of Licensed Telecoms Operators of Nigeria (ALTON).
Recognized for his foundational contributions, unparalleled dedication, and decades of structural service to the telecommunications sector, the special posthumous honor was met with immense reverence by industry leaders. The organizers noted that Awonuga’s enduring legacy as a bridge-builder between operators and regulators remains a vital cornerstone of Nigeria’s modern digital infrastructure footprint.
In the corporate categories, the Nigeria Internet Registration Association (NiRA) emerged as a standout winner. Charged with managing Nigeria’s country-code Top-Level Domain (.ng), NiRA was named the ‘Custodian of the Decade’ in recognition of its monumental strides in digital sovereignty and cybersecurity. The organizers praised NiRA’s leadership for aggressively localizing Nigeria’s online identity, lowering barriers to domain acquisition, and fortifying the underlying Domain Name System (DNS) infrastructure against evolving global threats.
Simultaneously, telecom giant MTN Nigeria was honored with the DigitalSENSE Africa 2026 Mobile Inclusion and Connectivity Award. The accolade recognizes MTN’s unmatched contributions to expanding the Nigerian telecommunications landscape, bridging the digital divide, and ensuring millions of citizens are linked to the digital economy.
Adding to the stellar corporate honors, infrastructure giant Digital Realty was recognized with the DigitalSENSE Africa 2026 Infrastructure Backbone Award: Digital Realty Nigeria. The milestone award highlights Digital Realty’s foundational role in scaling Nigeria’s cloud readiness, anchoring local data hosting capabilities, and providing the robust data center framework necessary to power a secure, resilient African internet ecosystem.
Reflecting on the significance of this year’s awards, Ogbuefi Remmy Nweke, Lead Convener of NDSF and Group Executive Editor of ITREALMS Media Group, noted that the 2026 honors list represents the perfect intersection of regulation, infrastructure, and identity.
“Achieving true digital trust requires honoring the people who build the networks and the institutions that protect our identity on those networks,” Nweke stated. “Dr. Teniola, Ebeledike, MTN, Digital Realty, the late Gbolahan Awonuga, and the team at NiRA embody the exact multi-stakeholder synergy required to keep the WSIS vision alive and thriving in Nigeria.”
The 2026 NDSF enjoyed robust support from institutional heavyweights and industry pillars, including the Nigerian Communications Commission (NCC), IHS Nigeria, Digital Realty, Nigeria LNG Limited (NLNG), NiRA, the Association of Licensed Telecoms Operators of Nigeria (ALTON), the Internet Society (ISOC) Nigeria Chapter, the Guild of Corporate Online Publishers (GOCOP), and the Nigeria Information Technology Reporters Association (NITRA).
With this successful outing, the forum has once again solidified its position as the ultimate barometer for progress in Nigeria’s digital economy; celebrating foundational triumphs while actively mapping out the policy breakthroughs of tomorrow.
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