Connect with us

Telecom

Glo Pledges Improved Quality of Service

Published

on

Mohammed Jameel, COO, Globacom
Kindly share this post

Subscribers on the network of Globacom will soon begin to enjoy best quality in both voice and data services.

This promise is driven by the company’s massive network expansion, swapping of old base stations with new ones and modernization of existing infrastructure, which is done tol position the company’s network to deliver best quality service that is comparable with any network anywhere in the world.

According to Mohamed Jameel Globacom’s chief operating officer (GCOO), at an interactive session with senior media practitioners in Lagos, the upgrade process is now in its final stages.

The GCOO, who addressed the media in company of other top executives of the company, including Mr. Bisi Koleosho, head of Operations, said that by the time the project is completed, Globacom would have completely swapped old components on the network across the nation with state-of-the-art network software and hardware.

In addition, the Globacom network, according to him, will have 90 percent 3G coverage, the first in the industry, making it possible for Glo data subscribers across the country to experience significant service enhancement. He added that the project should be completed by the second quarter of the year.

The national operator had embarked upon the network upgrade as part of its 10th anniversary celebration in August last year.

It said then that the expansion project was to accommodate the mass movement of subscribers into the network.

The sharp increase in subscriber figures, the company explained, led to the need to expand and densify areas of congestion.

The duo of Mr. Jameel and Mr. Koleosho assured subscribers that service improvement is already being felt in various parts of the country, adding that the improvement will continue and manifest nationally by the time the project is completed.

Mr. Jameel said having played a prominent role in the first telecom revolution in the country, Globacom is now ready to lead Nigeria into the second revolution, which will be an explosive ICT broadband growth across Nigeria in the next three decades.

“Globacom will be the biggest player in the second telecommunication revolution in Nigeria. We are converting every cell site in Nigeria into broadband.  We regret any inconvenience our subscribers might have experienced in the process of the unprecedented network upgrade and expansion. After rain comes sunshine. Nigerians will enjoy the massive transformation on the Glo network after the expansion and modernisation exercise”, said Mr. Jameel.

Expatiating on the expansion and modernisation project, Mr. Koleosho said already, the swapping of cell sites has been completed in Abuja, Oyo state, Osun State, Ogun State, AKwa Ibom state, Port Harcourt and several parts of Lagos including Lekki, Ikorodu, Agbara and Otta. 

The exercise is almost completed in Surulere and Ikeja.  He added that efforts have been intensified to cover the remaining parts of the country.

He disclosed that the project covers swapping, upgrade, and overhaul of network infrastructure, as well as building of new switches and construction of additional 4,000 km of optic fibre cable to complement the company’s existing fibre optic facility, which is among the most extensive private fibre networks in Africa.

The company’s existing 10,000km optic fibre network is also being expanded with IP MPLS and Dense Wavelength Division Multiplexing (DWDM) network to provide capacity and route protection. It will also ensure constant (24/7) connectivity.

The massive project, according to Koleosho, also includes installation of new base stations and densification of existing ones, setting up of three new call centers across the country to take care of vast increase in subscriber figures and upgrade of the radio access network which will ensure that data customers enjoy unparalleled speed and reliability.

He said that “Lagos is receiving special attention because of its peculiar status. Glo’s microwave network in the major commercial nerve centre is getting transformed into a full IP Network geared up to meet future data requirements of the rapidly expanding state.”

To enrich customer care experience on the network, new call centres are also being built in Abuja, Port Harcourt and Lekki, Lagos.

Some of these, according to him, have been opened, while the others are ready for commissioning.

It is expected that the new call centres will lead to faster turnaround time and greater customer care experience for subscribers.

Leading telecom equipment vendors, Alcatel Lucent, Huawei, ZTE and Ericsson, are the partners working on the Glo network upgrade.

Some journalists used the forum to extol the remarkable stride Globacom is making to further revolutionize the telecoms landscape in Nigeria.


Kindly share this post

Nigeria CommunicationsWeek believes that technology makes life more exciting and helps improve the lives of people around Nigeria and indeed the world. So since 2007, we have devoted our energy to independent reportage of technology and how they affect lives.

Telecom

Nigeria’s Internet Usage Hits 1.24m Terabytes – NCC

Published

on

Kindly share this post

Nigerian Communications Commission (NCC) has said that Nigeria’s internet usage reached a record 1.24 million terabytes in November 2025.

Nigeria’s Internet Usage Hits 1.24m Terabytes – NCC

According to the latest data from the NCC, the figure rose modestly from 1.235 million terabytes in October, reflecting steady growth in digital activity across the country.

Broadband penetration in Nigeria crossed the halfway mark in November 2025, reaching 50.58 per cent, up from 45.61 per cent in January, the telecoms regulator reported.

The figure, however, falls short of the 70 per cent coverage target outlined in the National Broadband Plan 2020–2025, which expires this month.

The country had roughly 109 million broadband subscriptions by November. Growth has been uneven, hindered by infrastructure and regulatory constraints, including frequent fibre-optic vandalism that triggers 30 to 43 network cuts daily, high right-of-way fees, and declining subscriber numbers earlier in the year.

Expansion of mobile networks, particularly 3G and 4G services, alongside limited 5G rollouts in urban centres, affordable smartphones, and competitive data plans, has driven uptake.

Investments in the National Communications Backbone and private-sector initiatives have also improved access, especially in underserved areas.

While Nigeria is gradually improving digital inclusion, achieving the original broadband plan remains challenging due to high infrastructure costs, coverage limitations, and deployment hurdles.

The NCC maintains that continued investment in mobile networks and broadband infrastructure will sustain gradual growth in the sector.

Commenting on the development, some Nigerian analysts attributed the surge to the broader mobile and broadband adoption and the growing appetite for streaming, online learning and other digital services.

According to the analysts, the figures suggest that internet connectivity is no longer a luxury but a necessity for both business and leisure, underscoring the slow but steady expansion of Nigeria’s digital economy.


Kindly share this post
Continue Reading

Telecom

NCC Ranked Among Top 3 MDAs for Best Website Performance in 2025

Published

on

Kindly share this post

Bureau of Public Service Reforms (BPSR) has named the Nigerian Communications Commission (NCC) among the top three Ministries, Departments and Agencies (MDAs) of the Federal Government with the Best Ranking in Website Performance for 2025.

NCC Ranked Among Top 3 MDAs for Best Website Performance in 2025

L-R: Head Special Projects, Nigerian Export Promotion Council (NEPC), Salamatu Andu; Executive Commissioner, Technical Services, Nigerian Communication Commission (NCC), Engr. Abaraham Oshadame; Director General Bureau of Public Service Reforms (BPSR), Head Customer Support Service, Galaxy Backbone, Rosemary Ehize; Secretary to the ES. Nigerian Content Development and Monitoring Board, Tahir Aminu at the BPSR award ceremony for top four MDAs in BPSR Website Performance and Ranking 2025 at the BPSR office on Tuesday, 23rd December, 2025.

This is coming barely three weeks after the telecom regulator was recognized as one of the top five best-performing Federal Government agencies for 2025 by the Presidential Enabling Business Environment Council (PEBEC) – a testament to the Commission’s consistency in investment in technology for ensuring efficient service delivery.

In the BPSR 2024/2025 scorecard ranking of agencies’ websites, the NCC came second in the ranking, trailing behind Galaxy Backbone Limited, which came first while the Nigeria Export Promotion Council (NEPC) clinched the third position, from a pool of 235 MDAs, whose website were evaluated.

BPSR deployed 14 evaluation criteria in include MDA’s website compliance with .gov.ng domain name, appearance and aesthetics (look and feel) of the website, content, relevance to MDAs mandate/government policy and the website’ structure.

Others include website’s responsiveness (device compatibility), security, load time, usability/ease of navigation, availability/uptime, functionality, interactivity, accessibility and capacity building.

The recognition was announced at the official release of Federal Government 2024/2025 Scorecard Ranking for MDAs’ Website held at the Federal Ministry of Finance Auditorium in Abuja on Monday (December 22, 2025) while the award presentation took place at BPSR’s Office on Tuesday (December 23, 2025).

The award, which is an important index metric of the National e-Government Masterplan for determining the Nigeria e-Government Status, was received by the Commission in recognition of its commitment to maintaining a world-class website that enhances service delivery to the citizens.

Receiving the award on behalf of the Executive Vice Chairman of the NCC, Dr. Aminu Maida, the NCC’s Executive Commissioner, Technical Services, Abraham Oshadami, appreciated the BPSR for the recognition, describing the award as “another encouragement for the Commission to be a better public service institution leveraging digital platforms such as our web presence to enhance public service delivery to our various stakeholders, thereby implementing the Federal Government’s Ease of Doing Business policy direction.”

While presenting the award to the NCC, alongside other two agencies, BPSR’s Director-General, Mr. Dasuki Arabi, commended the top three for their proactive decisions in maintaining world-class websites, which are compliant with the Federal Government’s policy direction in effective and efficient service delivery to the citizens.

According to the DG, the 2024/2025 MDA’s websites’ ranking represents a collective effort of federal public institutions in Nigeria to be transparent, accountable and open in governance, as well as a confirmation to align with global best practices in service delivery to the citizens.

Developed about six years ago, Arabi said as a result of the annual ranking, more public institutions have indicated readiness to embrace reforms, and align with the policy direction of the current administration’s Renewed Hope agenda on improve governance for effective service delivery, as introduced by His Excellency President Bola Ahmed Tinubu.

“The ideals of harnessing and deploying technological tools for service delivery has become imperative following the COVID pandemic, and distortions of socio-economic system of nations, culminating in the evolution of competitiveness, cost effectiveness, and agile governance.

“As engine room of governance, it behoves on us in the public service to perform our statutory duties and we must put in place technological innovations and standardized websites to operate services as well as deliver service needs to citizens,” he said.

The Scorecard exercise, he said, is part of the BPSR reform broader function of conducting research on reform implementation efforts and presenting ‘best practice’ models to the entire Public Service, and to among others, improve access to government information, facilitate seamless financial transaction, eliminate corruption and cyber theft, as well as facilitate access to government services.

Speaking on the rigorous nature of the exercise that produced the top three winners, the DG said “in the past few weeks members of the Scorecard Jury drawn from inter-Ministerial Agencies, had worked tirelessly to mill websites of selected MDAs through a rigorous process of enduring criteria for the ranking and the outcome had also passed through a quality assurance mechanism to validate the outcome.”


Kindly share this post
Continue Reading

Telecom

Oyedele Dismisses Claims Bank Accounts Without TIN Will Be Frozen

Published

on

Kindly share this post

Taiwo Oyedele, Chairman of the Presidential Committee on Fiscal Policy and Tax Reforms, has dismissed reports that bank accounts not linked to a Tax Identification Number (TIN) will be frozen or automatically debited from January 1, 2026.

Oyedele Dismisses Claims Bank Accounts Without TIN Will Be Frozen

Taiwo Oyedele

Oyedele described the claims as false and misleading, warning Nigerians against panic over misinformation surrounding recent tax and financial reforms.

In a post on his X handle Tuesday morning, he wrote: “Don’t let anyone manipulate you. Your bank account is safe. Misinformation makes you panic and fear a reform that is designed to help you.

“When they tell you that your account will be frozen or automatically debited from January 2026, ask them for the evidence in the new law. Be wise.”

He stressed that no provision in the new tax laws authorises the freezing of bank accounts, adding that the rumours are part of widespread misrepresentation of the reforms.

The committee chairman reiterated that the reforms are intended to simplify Nigeria’s tax system and ease the burden on ordinary citizens, not to impose punitive measures on bank customers.


Kindly share this post
Continue Reading

Trending