Telecom
Angst over Telecom Tariff Hike as Subscribers Demand Sanctions, Labour Orders Boycott
National Association of Telecommunications Subscribers (NATCOMS), body of telecommunications subscribers in the country has called for sanctions against telecommunications operators in the country for allegedly undermining the agreement between organized labour and the federal government.
This is coming as the NLC called for a nationwide boycott of telecom services, starting March 1.
But the National Association of Telecommunications Subscribers has recused itself from the boycott but berated telecom operators for undermining the agreement between the NLC and federal government.
It asked the Nigerian Communications Commission (NCC) to sanction operators for proceeding with the increase without approval, emphasising that the telecom companies’ actions undermine the review process and disregard the concerns of Nigerian consumers.
Deolu Ogunbanjo, president, NATCOMS said that “The telcos didn’t wait for the two-week period or the end of the month. So, why did the telcos proceed with the tariff increase without considering the agreement made with the NLC?”
According to Ogunbanjo, his group is clamouring for a 10 per cent increase from 50 per cent.
He said that NATCOMS was awaiting the outcome of the panel to determine whether it would proceed to court.
“All we wanted was that, during an emergency meeting last Friday, we suggested that rather than going straight to court, we could first consider the outcome of the protest and the panel being set up by the NLC.”
Ogunbanjo also proposed alternatives to the immediate tariff hike, suggesting that a phased increase could have been negotiated.
“We proposed a 10 per cent increase as an alternative or even a 30 per cent increase in phases. Just like the fuel price hike, which was phased from N200 to N600, such a phased increase could have been negotiated,” he said.
Elsewhere, the NLC has called for a nationwide boycott of telecom services.
In a communique signed by Joe Ajaero, president and Emma Ugboaja, general secretary respectively following a meeting of the union’s Central Working Committee in Lokoja on Tuesday, the union accused telecom companies of breaching public trust and flouting due process by implementing the controversial tariff hike before the 10-man review panel had completed its deliberations.
The NLC further chastised the government for its failure to safeguard citizens from corporate exploitation.
As part of its initial response to the tariff increase, the NLC had called on Nigerian workers and sympathetic citizens to boycott the services of MTN, Airtel, and Glo daily from 11:00 am to 2:00 pm, starting February 13 and continuing through February 2025.
In its latest communique, the union stated, “All workers and citizens are urged to suspend the purchase of data from these companies, which have become among the most significant tools for exploiting Nigerian citizens. We also demand the repatriation of all funds unlawfully siphoned out of the country by these firms.”
The union gave the telecom companies until the end of February 2025 to reverse the tariff increase, warning that if the operators fail to comply, a nationwide shutdown of their services will be enforced starting March 1, 2025.
The NLC instructed its state councils to immediately begin sensitising and mobilising their members, as well as the general public, in their regions.
Additionally, it requested its affiliate unions to encourage members across the country to observe “electronic silence” during the designated hours of protest.
Mazen Mroue, a non-executive director at MTN Nigeria Communications Plc, has resigned effective February 27, 2026, to prioritise other responsibilities within the MTN Group, the company announced in a Nigerian Exchange Limited (NGX) filing.
MTN Nigeria
The notice, signed by company secretary Uto Ukpanah, stated: “This is to enable Mr. Mroue to focus on other priorities within MTN Group Limited. The Board wishes to express its appreciation to Mr. Mroue for his immense service to MTN Nigeria and wishes him success in his future endeavours.”
Mroue joined MTN Nigeria’s board on June 1, 2022, bringing over 28 years of telecom experience. A veteran MTN executive, he previously served as CEO of MTN Uganda and MTN Liberia, non-executive director at MTN Cyprus, and held leadership roles at MTN Ghana.
Since February 2022, he has been MTN Group’s Chief Technology and Information Officer, overseeing technology strategy and governance. Earlier, as MTN Nigeria’s COO from August 2018 to January 2022, he also sat on the MTN Nigeria Foundation board.
The exit follows MTN Nigeria’s stellar 2025 results, posting a ₦1.70 trillion profit before tax—reversing a ₦550.3 billion loss in 2024 driven by forex woes—marking one of the telco’s strongest rebounds.
Google has rolled out support for Yorùbá and Hausa languages in its AI-powered Search features—AI Overviews and AI Mode—enabling millions of Nigerians to get quick answers, summaries, and conversational web exploration in their mother tongues.
The update forms part of Google’s push to cover 13 African languages, including Afrikaans, Akan, Amharic, Kinyarwanda, Afaan Oromoo, Somali, Sesotho, Kiswahili, Setswana, Wolof, and isiZulu, selected based on high search activity across the continent.
Now, a Kano student can ask complex questions in Hausa, while an Ibadan trader seeks business tips in Yorùbá—both receiving culturally nuanced AI responses via text or voice on Android, iOS, or web.
Taiwo Kola-Ogunlade, Google’s West Africa Communications Manager, said: “Building truly global Search requires nuanced local understanding. With Gemini-powered AI, we’ve made advanced capabilities relevant in Yorùbá and Hausa, so Nigerians converse naturally with Search in their mother tongues.”
To use: Open the Google app, tap AI Mode, and query in Hausa or Yorùbá for personalised guidance—breaking language barriers and making technology reflect Nigeria’s diverse identity.
MultiChoice is closing its continental streaming platform Showmax after 11 years, notifying subscribers Thursday of the board’s decision to discontinue the service in the near future to refocus on sustainable digital offerings.
MultiChoice
The email assured no immediate disruption: “You can continue streaming as usual, and no action is required from you at this time.” Showmax, launched in South Africa in 2015 and expanded across Africa, offered movies, series, documentaries, and sports to rival Netflix and others amid rising online entertainment demand.
The shutdown follows Canal+’s approved takeover of MultiChoice last year, with the French giant offering ZAR 125 per share for remaining stakes.
The deal mandates HDP ownership boosts, local content investment, and splitting MultiChoice’s SA broadcasting arm into an independent entity to meet regulations.
MultiChoice prioritised subscribers during the transition, promising advance notice on timelines.
Showmax’s exit signals consolidation pressures in Africa’s cut-throat streaming market, where global players dominate despite local content strengths.
MultiChoice to Discontinue Showmax Streaming Platform
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