General News
People Carry Cash as Back-up Plan- Akpan
Iniabasi Akpan, is the managing director of SoftWorks Limited, software technology solutions company. SoftWorks was carved out of iTECO (Nigeria) Limted, a company owned and managed by highly qualified professional engineers and specialists with several years of training and experience both in Nigeria and abroad. Akpan has 19 years experience in the ICT industry and has worked in the many institutions. He spoke to chike onwuegbuchi and funmi ilesanmi
SoftWorks e-Payment Solutions
I would say we are a nitch player in the market currently. We focus on e-payment which is one of the areas we play; we offer smart office solutions and also look into business transactions.
We also install Automated Teller Machine (ATM) hardware as well as provide services and support around hardware which includes applications.
Fraud in the System
One thing we must understand about chip and pin is that it has added security feature which makes it difficult to clone ATM cards and protect it against the use of such cards for any transaction. It is not easy to scheme. So, it prevents someone from actually producing one because of the added security feature.
More so, looking at the rate of scheming today, magnetic stripe always has issues with scheming, so people can clone the card and use it. That is one of the distinguishing factors between magnetic stripe and chip and pin cards.
Deploying Deposit ATM Cards
We are currently in talks with a couple of banks and also looking at opportunities to deploy such models of ATMs.
Deposit ATMs can improve efficiency, such that someone can go to the bank over the weekend and make a deposit of his cheque. Do not forget that depositing a cheque involves quite a number of processes, those processes have to be part of the entire solution of deploying a cheque deposit or cash deposit ATM. These are the issues that need to be address, it is not just the hardware but the processes associated. What happens after someone makes a deposit of a cheque? Normally at the counter you have to post it into a banking system; now that cheque has to go through an alternate process when taken in through a machine. There are still processes to be sorted out before you can consider deploying one.
Normally there are human interventions, now you are saying a machine should take the place of humans. You can deploy cheque deposits in two models, either through a completely automated process, which means you will require the service of an expert to complete the entire process knowing that when you receive a cheque, it still has to go through a clearing system. For now, I think what is most acceptable is to receive the image of that particular cheque. Today, we still need the physical copy of the cheque for clearing process to be completed, maybe a bank can receive a cheque within its own bank through the machine, but if it’s interbank it might be a bit more complex. You can go through a completely automated process if it is intra-bank cheque. But, for inter-bank it would take a longer time because the infrastructure is yet to be put in place.
Virtualization and Efficiency of Enterprise Management
Virtualization is just a broad term, which means to improve portability, manageability and compatibility. I think that efficiency is what virtualization is trying to achieve for computing resources. Narrowing it down to applications, it makes hosting applications effectively on a foreign or an incompatible hardware that makes it possible to roll out those applications.
From a more central perspective, I can have fewer servers, consolidate all applications on a server and get people to access them.
Virtualization in the Telecom Industry
The telcos rely a lot on their infrastructure and managing the infrastructure is difficult. The best thing is to virtualize the applications that people have to access remotely in order to make it more efficient even for management purposes.
Relationship with Swift
We are the only service partner with Swift and has been together for nine years. Swift means Society for Worldwide Interbank Financial Telecommunication, they provide financial messaging platform for interbank correspondent. If you need to do a transfer in foreign or local currency, it is a platform to make transfers. A number of banks have their own infrastructure but every bank is a member of Swift because it is more like a cooperative, owned by banks. It is a platform of messaging for correspondent banks to credit accounts.
SoftWorks Service Bureau
Our service bureau provides service base model for banks which is like the Swift gateway for members of Swift to connect and send messages to one another. We are basically connected to the Swift network and have people who want to reduce cost and alternatively want to use it as a disaster recovery system. Institutions leverage on our infrastructure to accomplish this, because looking at the path of upgrade, managing the infrastructure is expensive so sharing makes it easy for everyone.
Unified Communications
Unified communication is bringing together the various communications channels to improve the productivity of the office worker. It means streamlining communications channels such as emails, fax, phones, voice and video. Communication has to be managed over these separate channels for it not to have a negative impact on productivity.
What should be done is to integrate all the PCs together in such a way that a person is more effective. You can send a fax to me and I receive it in my email even if you left a voicemail on my phone, I can get it on my email. That makes it possible to work securely anywhere, anytime with ease.
In the area of reducing cost, if you take the various relevant solutions for unified communications, I would say it reduces the cost of traveling and training because if I can conference with people across the country, that reduces my cost rather than people traveling by air to venue of a meeting.
Quality of Connectivity
Times are changing, in the past it would have been difficult but now there are several options to get connected. It is not only on the internet, it is also about integrated system. We need to have the right knowledge, the right capability and the right partner to work with to implement unified communications wholistically. There are various channels and a specialist at voice and may not be specialized in other aspects.
Encouraging the Use Other e-Payment Channels
People carry cash as a back up plan because they are not sure what the encounter would be with the system. If the systems are reliable, people would be more comfortable using it. So it is about reliability and providing additional services and solutions on those touch points, these are the things that thrives usage.
Improved reliability of the systems
To a degree, it is more related to network connectivity because managing offsite is a bit more difficult than managing onsite. If you are to put touch points offsite, you need to have the appropriate system to support it. Getting to an offsite location is more difficult unlike when it is within the branch where you can easily access it to resolve problems. When a site is offsite, you need a good managing system to know where the devices are and what the state of those devices are, which is a part of improving reliability.
Challenges of using Indigenous Banking Applications
I would say it is a slim chance for now. Most banks want tried and tested systems because banking is about service. You would not like the system to break down or having issues especially when you are serving your customers. Banks naturally flow with tried and tested systems rather than gambling, for now I think it will take several years for it to happen. We still need to play a catch-up on best practices and standards.
It will take several years to build robust software that will erase the current challenges faced by banks today. I am sure India did not start yesterday, to be practical, if it does happen it will take several years.
SoftWorks Smart Office Solution
SoftWorks smart office solution improves the productivity of the average office worker. Today, people not only want to work in a smart way, they want to work with ease and minimal supervision. The fact is that to make this possible, you need to have the appropriate solutions. You have to prevent security breaches because breaches affect productivity. If a virus attack someone’s network the whole system is shut down resulting in down time. Some of the components of our smart office solution enhances the productivity of the office worker in a way that down time is reduced, security breaches are minimized, eradicate abuse and unknown system usage.
Imagine the tons of time that is lost to surfing on CNN in a whole day rendering the office worker unproductive. It is not that surfing on CNN is bad but when the whole day is lost to browsing. We want to make it possible for people to work with ease any day, anywhere, anytime.
Subscribing to Smart Office Solution
It is a solution that is implemented according to the need of the customer, so it has to be tailored to the customer’s specific needs. We ask a few pointed questions which determine how the solution will be implemented.
General News
BoI, NBCC Sign MoU to Deepen Bilateral Trade, Industrial Growth and Investment

The Bank of Industry (BoI), Nigeria’s foremost Development Finance Institution (DFI), has signed a landmark Memorandum of Understanding (MoU) with the Nigerian Belgian Chamber of Commerce (NBCC), setting the stage for deeper economic cooperation, expanded investment flows, and stronger industrial partnerships between Nigeria and Belgium.

The agreement was signed during a high-level breakfast meeting jointly hosted by BoI and the NBCC under the theme, “Scaling Operations, Expanding Capacity, and Accessing Competitive Finance.” The event convened senior government officials, diplomats, business leaders, development partners, MSMEs, and private sector stakeholders committed to advancing bilateral trade and industrial development.
Speaking on behalf of the Managing Director and Chief Executive Officer of the Bank of Industry, Dr. Olasupo Olusi, the Executive Director, Corporate Finance, Sustainability and Investments, Mr. Rotimi Akinde, described the partnership as a strategic milestone in BoI’s drive to expand global collaborations that accelerate Nigeria’s industrial transformation.
“As Nigeria’s leading Development Finance Institution, the Bank of Industry has consistently recognised that sustainable industrial development is built not only on access to finance but also on enduring strategic partnerships.
“This collaboration with the Nigerian Belgian Chamber of Commerce reflects our commitment to creating stronger international business corridors that unlock investment, facilitate technology transfer, support MSMEs, and strengthen Nigeria’s industrial competitiveness,” he said.
Akinde noted that Belgium remains one of Europe’s most dynamic trading and investment destinations, making the partnership an important platform for promoting co-investment opportunities, export development, enterprise growth, and knowledge exchange between businesses in both countries.
The two-year renewable MoU establishes a framework for joint business forums, investment roadshows, trade missions, business matchmaking, enterprise capacity development, and increased promotion of BoI’s financing solutions to Belgian investors and businesses operating in Nigeria.
The collaboration is also expected to improve access to foreign direct investment, expand export-oriented industrial projects, and create stronger commercial linkages between BoI-supported enterprises and the Belgian business community.
Delivering the welcome address, His Excellency Pieter Leenknegt, Ambassador of the Kingdom of Belgium to Nigeria, commended the growing economic relationship between both countries and expressed optimism that the partnership would create new opportunities for businesses on both sides.
The General Manager of the Nigerian Belgian Chamber of Commerce, Marc Eeckhout, described the agreement as a practical platform for translating business interest into measurable economic outcomes.
“This Memorandum of Understanding represents more than an institutional partnership; it creates a structured bridge between Belgian innovation and Nigerian enterprise. By working closely with the Bank of Industry, we are opening new pathways for investment, technology exchange, and business collaboration that will enable companies from both countries to scale with confidence while contributing to sustainable industrial development,” he said.
The breakfast dialogue featured presentations on business expansion, industrial financing, and competitiveness, with contributions from industry leaders, including Engr. Vincent Adegbotolu, Managing Director/CEO of DWC Engineering, and Mudiaga Okumagba, Managing Director/Chief Executive Officer of Direct Logistics Plus.
The partnership aligns with BoI’s 2025–2027 Corporate Strategy, which prioritises industrialisation, MSME development, youth and skills, women’s economic empowerment, climate finance, digital transformation, infrastructure, and export promotion. With assets valued at over ₦6.8 trillion, the Bank continues to strengthen strategic international partnerships that support the Federal Government’s industrialisation agenda while creating jobs, enhancing productivity, and promoting sustainable economic growth.
Through the collaboration, BoI expects to attract new investment opportunities from the Belgian business ecosystem, increase financing for high-impact industrial projects, strengthen export value chains, and improve the investment readiness of Nigerian enterprises through joint advisory and capacity-building initiatives.
The Bank reaffirmed its commitment to working with global partners to unlock long-term capital, accelerate industrial growth, and position Nigeria as a competitive investment destination within Africa and beyond.
General News
FG to Abolish JSS-SSS Separation Policy after 20m Pupils Drop Out

Federal government has announced plans to end the separation between Junior Secondary School (JSS) and Senior Secondary School (SSS) as part of efforts to improve school retention and reduce the high number of pupils dropping out before completing secondary education.

Tunji Alausa, minister of Education
Tunji Alausa, minister of Education, announced the proposal on Tuesday during the inauguration of the Ministerial Implementation and Monitoring Committee of the Universal Basic Education Commission (UBEC) in Abuja.
Alausa said the existing “disarticulation policy,” which requires junior and senior secondary schools to operate independently with separate principals, management structures and facilities, has failed to achieve its intended objectives and has instead worsened access to education.
According to him, the Federal Government will present a proposal to abolish the policy at the next meeting of the National Council on Education (NCE), the country’s highest education policymaking body.
“We have 20 million dropouts from primary school to JSS. Where are those students?” the minister queried.
“We also found we have 80,000 public primary schools and only about 15,000 junior secondary schools. That’s a one-to-eight ratio.”
He explained that the mismatch between the number of primary and junior secondary schools has created severe bottlenecks in the education system, leading to overcrowded classrooms at the junior secondary level while many senior secondary school facilities remain underutilised.
Alausa cited Kaduna and several northern states as examples where the policy has contributed to poor transition rates between basic and secondary education.
“This disarticulation policy has failed. We will phase it out. We can’t be creating positions because we want to create director-level appointments for people while we harm our education system. It’s about doing what is best for every Nigerian child,” he said.
The minister said the proposed reform forms part of broader efforts by the Tinubu administration to improve access to education, increase retention rates and enhance learning outcomes across the country.
He acknowledged previous shortcomings in tackling the out-of-school children crisis but expressed confidence that the current administration would reverse the trend.
“This government will not fail. We are fixing it,” Alausa declared.
At the ceremony, the minister also inaugurated the UBEC Ministerial Implementation and Monitoring Committee, chaired by Prof. Rashid Aderinoye, to supervise the execution of UBEC-funded Smart Schools, Bilingual Schools and Alternative Schools nationwide.
He said the committee had been tasked with ensuring that the projects are completed, handed over to state governments and opened for teaching and learning.
Although UBEC has invested in hundreds of Smart Schools and related educational projects across the country, Alausa lamented that many remain abandoned, unfinished or yet to admit pupils, describing the situation as an unacceptable waste of public resources.
He stressed that improving education requires more than constructing schools, insisting that completed facilities must become fully operational and accessible to learners.
General News
FG Mulls National Skills Database to Tackle Unemployment

Federal government has said that it plans to establish a National Skills Database as part of efforts to reduce unemployment, address the growing mismatch between available skills and industry needs, and strengthen workforce planning through data-driven policies.

The proposed database, to be developed under a Nigerian Skills Observatory, is expected to provide real-time information on the supply and demand of skills across sectors, enabling better job matching, improved policy formulation and targeted investments.
The plan was unveiled at the second National Skills and Industry Alignment Roundtable Series held in Abuja with the theme, “The Role of Data in Job Creation, Coordination and Linkages.”
Delivering the keynote address, Yemi Kale, group chief economist and managing director of Research and Trade Intelligence, Afreximbank, said Nigeria’s labour market challenge was no longer the absence of data but the inability to convert existing information into actionable intelligence.
“The challenge for us as a nation is not one of data accumulation. It is one of data integration and intelligence,” Kale said.
He explained that although vast amounts of information on education, employment, wages and skills development already exist across government agencies, educational institutions and the private sector, the data remains fragmented, making effective labour market planning difficult.
“Data tells you what exists. Intelligence tells you what is happening, what is likely to happen next and what actions should be taken,” he said.
Kale lamented that while Nigeria produces thousands of graduates annually, employers in critical sectors continue to struggle to recruit qualified workers, even as millions of Nigerians remain unemployed or underemployed.
“The problem is that employers are searching, workers are searching, policymakers are searching and investors are searching independently rather than collectively. Opportunities that should be visible remain hidden because the information needed to connect them is fragmented,” he said.
According to him, the disconnect has created structural inefficiencies that discourage investment, suppress productivity and prevent Nigeria from fully leveraging its youthful population.
He added that countries that successfully transformed their economies deliberately aligned education, skills development and workforce planning with the needs of industry.
Kale urged Nigeria to view its youthful population as an economic asset by ensuring young people acquire skills demanded by modern industries.
Speaking on the proposed National Skills Database, Rimam Nuhu, special assistant to the President on Workforce Development, said the platform would serve as the foundation of the Nigerian Skills Observatory.
“At the most foundational level, the Skills Observatory is to create a database on the demand and supply of skills,” Nuhu said.
He explained that the National Council on Skills, chaired by Vice President Kashim Shettima, would rely on data generated by the observatory to formulate evidence-based policies on workforce development.
“Skills development is an input for job creation. We have a market where there are a lot of skills mismatches. Understanding exactly where those shortages exist will help us plan better and improve workforce planning.
“Ultimately, that contributes to a more productive economy,” he added.
Nuhu acknowledged ongoing debates over whether Nigeria is facing an actual shortage of skilled workers or merely a mismatch between available skills and labour market demand, stressing that the database would provide the evidence needed to guide interventions.
Earlier, Akubo Adegbe, senior special assistant to the President on Coordination and Delivery, said the roundtable was convened to tackle the fragmentation of labour market information across government institutions and the private sector.
He noted that despite huge volumes of workforce data being generated daily, the lack of coordination often leaves policymakers without a comprehensive understanding of labour market realities.
“If our first Roundtable challenged us to better align skills with industry, this second Roundtable challenges us to better align information with action,” Adegbe said.
Also speaking, Massimo De Luca, head of Cooperation at the European Union Delegation to Nigeria and ECOWAS, said the EU would continue supporting Nigeria’s efforts to build a labour market capable of meeting investors’ needs.
“We have a shortage of skilled labour when it comes to big investment projects. On the other hand, we have a lot of untapped talent that is not adequately recognised.
“Those are realities that investors take into account,” De Luca said.
He commended the Office of the Vice President for leading reforms aimed at strengthening Nigeria’s skills development ecosystem.
The Federal Government’s plan comes amid persistent unemployment and skills mismatch in Nigeria, where many graduates remain jobless despite employers reporting shortages of qualified workers in critical sectors.
The National Skills Database will serve as the foundation of the proposed Nigerian Skills Observatory, an initiative designed to provide real-time labour market data to guide workforce planning, skills development and evidence-based job creation policies.
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