Connect with us

General News

The Blueprint for Effective Internal Communication Strategies in Modern Organizations

Published

on

Kindly share this post

By Celestina Dike

I was almost tempted to start by saying ‘In today’s AI world’. But nah, I’m not falling for that trap, so here goes…

In today’s rapidly evolving work environment, internal communication has become more than just a tool for disseminating information—it’s the backbone of organizational success.

Whether you’re navigating the challenges of remote work, fostering employee engagement, or aligning teams with strategic goals, effective internal communication can make or break a company’s culture and productivity. But how do organizations ensure their strategies are not only effective but also adaptive to the changing workplace dynamics?

Here are key internal communication strategies every company should prioritize, especially if you work remotely.

  1. Use a Centralized Communication Hub: A centralized platform where employees can access information, updates, and resources is critical. This could be an intranet, a collaborative tool like Slack or Microsoft Teams, or a dedicated mobile app for internal communication.

For the longest time in my role in Moniepoint, we used Workplace by Meta but I reckon that Meta might be phasing out the software by 2026, so I can’t recommend it for now.

The goal is to streamline access and eliminate silos, ensuring employees at all levels have the information they need at their fingertips.

If you work in a physical setting, you can add a board where you pin important information like event dates, highlight from the latest newsletter you shared, etc.

Key Considerations:

  • Ensure the platform is user-friendly and regularly updated.
  • Integrate tools for feedback and two-way communication.
  • Offer multilingual options if you have a global workforce.
  1. Emphasize Leadership Communication: I cannot overemphasize the importance of this particular point. Employees look to leadership for clarity, direction, and inspiration. Transparent and consistent communication from executives (CEO, COO, etc) fosters trust and aligns employees with the company’s mission and vision. Leaders should be visible and accessible, regularly sharing updates and engaging with employees. If you have a regular Townhall, work ith executives to be present.

Key Practices:

  • Schedule regular town halls or video updates from leadership.
  • Encourage your CEO to lead milestone conversations. For example, when we changed our name from TeamApt to Moniepoint, Tosin was the first to talk about it internally.
  • Encourage leaders to participate in informal interactions, such as Q&A sessions or lunch-and-learns.
  • Train leaders in effective communication skills, especially in virtual environments.
  1. Foster Two-Way Communication: Internal communication should never be a one-way street. Providing employees with platforms to share feedback, ideas, and concerns creates a culture of inclusivity. When employees feel heard, they’re more likely to be engaged and productive.

Implementation Ideas:

  • Conduct regular pulse surveys or polls. We have quarterly pulse checks.
  • Implement an open-door policy, both in-person and virtual.
  • Create anonymous feedback channels for sensitive topics. We have a whistleblowing platform managed by Deloitte.
  1. Tailor Messaging to Your Audience: Not all employees have the same communication needs. Tailoring your messages based on roles, locations, and preferences ensures relevance and higher engagement.

For example, the way you communicate with Nigerian employees might differ from how you engage with Indian employees. This is particularly important for teams with diverse employees. A joke to a group of people might be considered insulting to another set.

Tips for Customization:

  • Segment your audience and deliver targeted messages.
  • Use a mix of formats: video updates, newsletters, infographics, etc.
  • Consider cultural nuances for global teams.
  1. Prioritize Transparency: You must communicate openly and honestly. Transparency fosters trust, especially during times of change or crisis.

Best Practices:

  • Share the “why” behind decisions, not just the outcomes.
  • Acknowledge challenges and provide clear next steps.
  • Celebrate wins—both big and small—to build morale.

Conclusion: Incorporating these strategies into your internal communication plan can transform how your employees interact with your internal communications efforts.

Remember, the most effective communication strategies are those that evolve with your company’s needs and the broader workplace landscape. By prioritizing clarity, inclusivity, and engagement, you’ll not only keep your employees informed but also inspire them to become ambassadors of your company.

What steps will you be implementing to improve internal communication strategy today? Let’s start the conversation.

Celestina Dike is an astute communication professional and leads the employer brand function at Moniepoint Inc.


Kindly share this post

Dear Reader, Your support matters. But we believe that technology makes life more exciting and helps improve the lives of people around Nigeria and indeed the world. That is why, we have devoted our energy to independent reportage of technology and finance and how they affect lives. Our incisive and analytical view of how technology news affects the daily life help individuals and organizations make up their minds. Quality journalism costs money. Today, we're asking that you support us to do more. Kindly support our effort to deliver technology and finance journalism to everyone in the world. Donate as little as N1,000. Bank transfers can be made to: UBA Plc 1017156876 Communication Week Media Ltd

General News

DalaHill, BoA Partner on $100,000 ACF Climate Finance Initiative

Published

on

Kindly share this post

DalaHill Law Practice and the Bank of Agriculture (BoA) have signed a Mutual Accountability Framework (MAF), marking a milestone in the launch of a climate finance initiative funded by the African Climate Foundation (ACF) and valued at US$100,000.

According to a statement by the firm, the signing took place during a kickoff ceremony at the BoA headquarters in Abuja and formalised the roles, responsibilities and shared commitments of both institutions in delivering the project. The framework was signed by Ayo Sotinrin, BoA Managing Director, and Mohammed Hamza, Managing Associate at DalaHill.

The ACF-funded initiative is designed to support BoA’s institutional transition towards climate-aligned agricultural finance. Central to the programme is the establishment of a Clean Energy Delivery and Innovation Unit (CEDIU), a dedicated function that will integrate climate risk considerations, environmental data and sustainability principles into the bank’s strategy, operations and investment decision-making.

Under the initiative, BoA will also be supported to develop Clean Energy Access Systems and Climate Finance Development Frameworks, alongside a pipeline of bankable, climate-aligned agricultural projects.

These projects are expected to attract domestic and international capital into the sector, contributing to efforts to bridge Nigeria’s estimated $247.3 billion financing gap for its green energy transition.

Speaking on behalf of DalaHill, Mohammed Hamza described the initiative as a pivotal intervention in Nigeria’s agricultural and climate finance landscape. He said the firm is acting as a trusted adviser, working with institutions to deliver catalytic and transformative solutions.

According to him, DalaHill is deploying a multidisciplinary technical team to support BoA’s transition into a climate-aligned institution capable of attracting finance for scalable, investment-ready agricultural projects.

He highlighted the strategic importance of the project, noting that while ACF has traditionally focused on renewable energy, climate alignment within the agricultural sector is critical to driving Nigeria’s broader energy transition. He added that the initiative represents ACF’s first climate finance grant promoting agriculture in Nigeria.

In his remarks, Sotinrin expressed appreciation to the project partners and acknowledged longstanding gaps within Nigeria’s agricultural finance ecosystem. He reaffirmed BoA’s commitment to driving systemic change by attracting climate-aligned expertise, strategic funding and increased national and international attention to the sector.

Sotinrin also noted that the initiative aligns with the Federal Government’s climate and sustainability agenda, referencing Nigeria’s participation at an ongoing global climate sustainability conference in Abu Dhabi.

He further highlighted strong government backing for BoA’s transformation, including presidential approval in October 2024 of a US$1 billion recapitalisation plan aimed at strengthening the bank’s capacity to support national development.

DalaHill Law Practice is a full-service commercial law firm headquartered in Abuja, with a strong track record in advising on economically catalytic projects across sectors including energy, infrastructure, finance, trade and emerging markets.

The firm is known for structuring complex transactions, managing regulatory risk and supporting projects that promote sustainable growth and long-term economic impact in Nigeria and beyond.


Kindly share this post
Continue Reading

General News

How to Stay Safe Online During Sales Periods

Published

on

Kindly share this post

Kaspersky’s new global research reveals that 65% of online shoppers believe they can detect fraud on their own, while only 42% actually use security software to protect their payments and block malicious links.

Experts consider this a major risk for online buyers. Over the past year Kaspersky identified nearly 6.7 million phishing attacks globally impersonating online stores, payment systems, and banks, with 55.6% targeting online shoppers.

As the post-holiday and summer sales season kicks off, Kaspersky conducted a survey to examine consumer cybersecurity practices employed during online shopping. The findings show that 97% of respondents demonstrate a substantial level of awareness of online security risks and implement at least some measures to safeguard their digital transactions.

However, the survey found that fewer than half the participants use dedicated security software to block phishing attempts and protect payment transactions. This concerning trend is particularly pronounced among the 55+ year old generation, with only 32% of respondents in this age group actually using security software when making online purchases.

The most commonly adopted security protocols include being vigilant about potential warning signs, such as suspicious hyperlinks or unusual website design (65%) and verifying seller authenticity (62%).

Kaspersky experts emphasise that while these practices are essential protective measures for online shopping, they constitute only foundational protection strategies rather than the comprehensive fraud prevention provided by a security solution.

Other steps that could protect online shoppers, like using a separate credit card for digital purchases or using a separate email address to register with unfamiliar online shops, were chosen by 33% and 26% of survey participants, respectively.

Meanwhile, 30% claimed to consult with friends and relatives before making a purchase. Interestingly, this option is highly popular among the younger generation, with 37% opting for it, while it is less common among older people (21%).

“Throughout the year, we’ve observed that online shoppers have consistently been one of the most desirable targets for scammers. During sales periods, their scams can become even more pervasive. Staying vigilant is crucial, but protecting yourself requires more than just awareness.

It is particularly concerning how scammers are now using AI to craft more sophisticated, targeted phishing attempts that are increasingly difficult for regular users to recognise,” comments Olga Altukhova, Senior Web Content Analyst at Kaspersky.

Sales seasons are peak times for scammers. To protect yourself against emerging threats, implement the following security practices:

– Don’t save your full credit card details on websites unless absolutely necessary.

– Consider using a separate debit card specifically for online purchases and set up transaction alerts on your bank and credit card accounts.

– Be extra cautious of “flash sales” that seem too good to be true. Watch out for websites that pressure you into making quick decisions, and be wary of sellers who refuse returns or exchanges.

–  Use different passwords for each online account and enable two-factor authentication wherever possible.

– Apply a security solution with a strong anti-phishing component. For instance, Kaspersky Premium received the annual ‘Approved’ certification from the leading testing lab AV-Comparatives in 2025 for detecting 93% of phishing URLs, demonstrating outstanding anti-phishing capabilities, powered by AI technology.

– Scammers constantly evolve their methods, so staying informed about new phishing techniques can help you recognise and avoid them. The Kaspersky Security blog will help you keep your finger on the pulse of emerging cyberthreats.

The study was conducted by Kaspersky’s market research center in November 2025. A total of 3000 respondents from 15 countries (Argentina, Chile, China, Germany, India, Indonesia, Italy, Malaysia, Mexico, Saudi Arabia, South Africa, Spain, Turkey, the United Kingdom, and the United Arab Emirates) took part in the survey.


Kindly share this post
Continue Reading

General News

NITDA DG Reaffirms Nigeria–U.S. Partnership on Data Privacy, AI and Cybersecurity

Published

on

Kindly share this post

Kashifu Inuwa Abdullahi, Director General of the National Information Technology Development Agency (NITDA), has reaffirmed Nigeria’s commitment to strengthening collaboration with the United States in building a secure, trusted, and resilient digital ecosystem, with a particular focus on data privacy, artificial intelligence, cybersecurity, and capacity building.

NITDA DG Reaffirms Nigeria–U.S. Partnership on Data Privacy, AI and Cybersecurity

NITDA

He stated this while delivering an address at the Nigeria Data Privacy Capacity Building Workshop organised by the United States Department of State, in collaboration with the Nigerian Mission and relevant stakeholders in the digital ecosystem.

Expressing his excitement at the engagement, Inuwa described the workshop as a strong revalidation of the long-standing partnership between Nigeria and the United States in advancing the country’s technical and digital systems.

According to him, the collaboration is not a new initiative but part of a growing and deliberate effort by both countries to jointly address emerging digital challenges and opportunities.

Inuwa recalled that in April 2024, Nigeria and the United States, through the U.S.–Nigeria Binational Commission, agreed to work together on key areas including data privacy, artificial intelligence, cybersecurity, capacity building, and other aspects of digital development.

He further noted that the same year witnessed the successful hosting of an Artificial Intelligence Conference, co-hosted by the Nigerian Government and the U.S. Mission in Nigeria, as well as Nigeria’s participation in engagements with U.S. cybersecurity companies to explore partnerships aimed at strengthening Nigeria’s technical ecosystem.

He explained that NITDA’s emphasis on data privacy, AI, cybersecurity, and policy is anchored on one central objective: building trust in the digital ecosystem, adding that trust is a critical enabler of digital transformation, as its absence slows down innovation and increases costs, while its presence accelerates progress and reduces barriers to growth.

The NITDA Boss stressed that building a prosperous digital economy requires deliberate efforts to safeguard data privacy, strengthen security frameworks, and deploy AI responsibly.

He noted that artificial intelligence relies on data, data demands privacy, and privacy can only be guaranteed through strong security, making it impossible to address these issues in isolation.

Inuwa described the workshop as the beginning of broader engagements and deeper collaboration in other strategic areas, particularly as Nigeria continues to position itself as a key player in the global digital economy.

He disclosed that following the participation of the U.S. Mission in Nigeria’s National Cybersecurity Conference last year, plans are underway to expand the conference into an international cybersecurity platform this year.

According to him, the international conference will provide an opportunity for U.S. cybersecurity companies to showcase their technologies, explore partnerships with Nigerian firms developing local cyber solutions, and jointly strengthen Nigeria’s cybersecurity ecosystem.

Inuwa also reassured partners and stakeholders of NITDA’s commitment to building the right policies and enabling environment for innovation to thrive.

He noted that Nigeria, alongside Africa, represents the next frontier of the digital economy, driven by a young, digital-native population and a large, expanding market.

He said that while many public and private sector organisations in Nigeria rely on U.S. technologies to build their digital systems, the country also possesses significant local talent capable of developing homegrown solutions to address national and regional challenges.

He added that NITDA remains committed to working with international partners to build local capacity and promote Nigeria’s digital self-determination.

According to the DG, digital technology is no longer optional, as it represents the future of economic growth and development, and no nation can afford to be left behind.

He emphasised that the only way to fully harness the opportunities of the ongoing AI revolution is by safeguarding privacy, establishing sound policies, and laying a strong digital foundation capable of supporting rapid technological advancement.

He appreciated the U.S. Department of State and the U.S. Mission in Nigeria for their continued partnership and support, expressing optimism that the collaboration will be further strengthened to explore new areas of cooperation, particularly in cybersecurity and artificial intelligence, for the mutual benefit of both countries.


Kindly share this post
Continue Reading

Trending