E-Business
Why Even the Most Experienced can Fall Victim of AI Phishing Attacks

The evolution of AI is not only affecting various industries, but it has also transformed cybercriminals’ tactics. One alarming trend is the use of AI to enhance phishing scams, refining them, targeting specific individuals, and making these attacks almost impossible to recognise.

Kaspersky reviews how AI is changing phishing techniques and why even the most cyber-aware employees may fall for these scams.
According to a recent Kaspersky study, the number of cyberattacks experienced by organisations in the last 12-months is reported to have increased by nearly half (48%) in the Middle East, Turkiye and Africa (META) region.
The most ubiquitous threat came from phishing attacks, with 51% of those questioned in the META region reporting this type of incident. With AI becoming a more prevalent enabler for cybercriminals, over half of the respondents in META (53%) anticipate significant growth in the number of phishing attacks. In this text, Kaspersky examine how AI is used in phishing and why experience alone is sometimes not enough to avoid becoming a victim.
Personalisation through AI
Previously, phishing attacks relied on a generic mass message sent to thousands, hoping some of the recipients would fall for the bait. AI has changed this into scripting highly personalised phishing emails in large numbers. Using publicly available information like that on social media, job boards, and companies’ websites, these AI-powered tools can generate emails tailored to an individual’s role, interests, and communication style.
For example, a CFO might receive a fraudulent email that mirrors the tone and formatting of their CEO’s messages, including accurate references to recent company events. This level of customisation makes it exceptionally challenging for employees to distinguish between legitimate and malicious communications.
Deepfake technology
AI has also introduced deepfakes into the phishing arsenal. These are increasingly being leveraged by cybercriminals to create fake but highly accurate audio and video messages, crafted to reflect the voice and appearance of the executives they seek to impersonate.
For example, in one reported case, attackers used a deepfake to impersonate multiple members of staff during a video conference, convincing the employee to transfer approximately $25.6 million. As deepfake technology continues to advance, it is expected that such attacks will become more frequent and harder to detect.
Bypassing traditional defenses
Cybercriminals can manipulate the script of traditional e-mail filtering systems with the use of AI. By analysing and mimicking legitimate email patterns, AI-generated phishing emails can bypass security software detection. Machine learning algorithms can test and refine phishing campaigns in real time, enhancing their success rates and making them increasingly sophisticated.
Why experience is not enough
Even experienced employees are falling victim to these advanced phishing attacks. The level of realism and personalisation that AI can achieve may override the skepticism that keeps experienced professionals cautious. Moreover, AI-generated attacks often exploit human psychology, such as urgency, fear, or authority, pressuring employees into acting without double-checking the authenticity of the request.
Combatting AI-hyped phishing
To defend against AI-driven phishing attacks, organisations must adopt a proactive and multi-layered approach that emphasises comprehensive cybersecurity. Regular, up-to-date AI-focused cybersecurity awareness training is critical for employees, helping them identify the subtle signs of phishing and other malicious tactics.
Kaspersky Automated Security Awareness Platform can help with such training. Alongside this, businesses should implement robust security tools, such as Kaspersky Next and Kaspersky Security for Mail Server, capable of detecting anomalies in emails, such as unusual writing patterns or suspicious metadata.
A zero-trust security model also plays a vital role in minimising the potential damage of a successful attack. By restricting access to sensitive data and systems, this approach ensures that even if attackers breach one layer of security, they cannot compromise the entire network. Together, these measures create a comprehensive defense strategy, combining advanced technology with vigilant human oversight.
E-Business
NITDA DG Reaffirms FG Commitment to Responsible and Inclusive AI

The Federal Government of Nigeria has reaffirmed its commitment to building a responsible, inclusive, and sovereign artificial intelligence ecosystem to enable Nigeria to transition from being a passive consumer of AI technologies to an architect and builder of indigenous AI systems.

This was said by the Director General of the National Information Technology Development Agency (NITDA), Kashifu Inuwa Abdullahi CCIE, while delivering a virtual address at the InnovateAI Conference held in Lagos.
The conference brought together policymakers, technology leaders, innovators, and stakeholders to discuss the future of artificial intelligence and its role in driving Nigeria’s digital economy and national development agenda.
Inuwa outlined Nigeria’s ambition to transition from being a consumer of artificial intelligence technologies to becoming a builder and owner of AI systems that reflect national values and priorities, in line with the National AI Strategy.
“Our goal is not just to use AI, but to architect and build our own AI systems in Nigeria,” he said, stressing that the country must take ownership of its AI future.
He noted that Nigeria’s approach to artificial intelligence extends beyond innovation to include governance, infrastructure, data sovereignty, and policy evolution.
According to him, “Responsible AI is never a finished job; it is an iterative journey. Our policies must evolve as the technology evolves, and we must avoid frozen laws by adopting living policies that adapt over time.”
He cited the implementation of the Digital Economy and E-Governance Bill as a key mechanism for generating insights that will help refine AI regulations and governance frameworks.
Inuwa also highlighted the challenge of data representation in global AI systems, noting that most models are trained on non-African datasets, which often results in bias against local dialects, cultures, and demographics.
“If a model shows bias against a local dialect or demographic, we cannot just patch it. We must reinvest in infrastructure to retrain it with inclusive and representative local datasets,” he stated.
He added that building national AI infrastructure is critical to achieving data sovereignty and ensuring that Nigeria is not merely an end user of foreign AI systems.
He further called for strategic partnerships with global technology companies and hyperscalers to build AI infrastructure in Nigeria while aligning with local values and national priorities.
“The world today is a global village. We need to work with global players, but they must understand our local nuances and help us build the infrastructure to retrain and develop AI models that reflect our context,” he said.
The NITDA Director General explained that adopting a comprehensive AI lifecycle approach, from responsible data collection and governance to deployment and continuous feedback, will enable Nigeria to move from reacting to AI developments to proactively designing indigenous AI systems.
“Without understanding how AI models are trained, how decisions are made, and how models are retrained, it will be difficult to build a responsible and trustworthy AI system,” he warned.
He reaffirmed that the Federal Government is intentional about promoting responsible AI and is working closely with the technology ecosystem to co-design national AI guardrails. He described platforms such as the InnovateAI Conference and other national AI dialogues as critical to shaping Nigeria’s AI future.
E-Business
Mutual Benefits Assurance Settles ₦5.9bn Claims in January 2026

Mutual Benefits Assurance, a leading Nigerian insurance company, has paid a total of ₦5,937,665,353.57 in claims to policyholders in January 2026 alone, underlining its strong financial capacity and unwavering commitment to prompt claims settlement.

Mutual Benefits Assurance
A breakdown of the figures shows that ₦3,426,602,834.28 was paid under its General (Non-Life) Insurance portfolio, while ₦2,511,062,519.29 was paid across its Life businesses, including Group Life and Retail Life policies.
The significant payout within a single month reinforces Mutual Benefits’ reputation as a dependable insurer that honors its obligations swiftly and responsibly.
Commenting on the development, Olufemi Asenuga, Managing Director, Mutual Benefits Assurance Plc stated that claims settlement remains the core promise of insurance and the ultimate test of an insurer’s credibility.
“Insurance is built on trust. Our ability to settle over ₦5.9 billion in claims in one month demonstrates not only our financial strength, but also our deep commitment to our policyholders. At Mutual Benefits, we do not just sell policies. We stand by our promises,” he said.
With over three decades of operations, Mutual Benefits has consistently positioned itself as a strong and well-capitalised insurer.
The company operates both Life and General Insurance businesses and remains fully compliant with regulatory capital requirements as stipulated by the National Insurance Commission (NAICOM).
The January payout reflects Mutual Benefit’s robust underwriting standards, prudent risk management practices and efficient claims administration framework.
It also aligns with the company’s broader record of substantial claims settlement in recent years, reinforcing its standing as a trusted brand in the Nigerian insurance industry.
Mutual Benefits employs over 5,000 staff, managed by seasoned management team and an experienced Board of Directors. Industry observers note that prompt claims payment remains one of the most critical differentiators in Nigeria’s competitive insurance landscape.
By consistently settling valid claims without delay, Mutual Benefits continues to strengthen customer confidence, deepen market trust and expand its footprint across retail and corporate segments.
As the company begins 2026 on a strong footing, it reiterates its commitment to innovation, service excellence and delivering value to policyholders and stakeholders alike. Mutual Benefits Assurance focused on its mission to provide reliable risk protection solutions while maintaining the highest standards of professionalism and integrity.
E-Business
NITDA Warns Nigerians of Actively Exploited Microsoft Office Vulnerability

National Information Technology Development Agency (NITDA) has issued an urgent cybersecurity warning about a serious Microsoft Office vulnerability (CVE-2026-21509) that attackers are actively exploiting.

This advisory, shared through Nigeria’s Computer Emergency Response Team (CERRT.NG), highlights the risks of this flaw and recommends immediate action to protect systems.
Microsoft has released quick security updates to fix this vulnerability, which has a severity score of 7.8, showing it is a serious risk. Attackers have already used it in targeted attacks.
CVE-2026-21509 affects multiple versions of Microsoft Office, including Office 2016, Office 2019, Microsoft 365 Apps, Office 2021, and later versions.
This flaw allows attackers to bypass security features meant to stop harmful Object Linking and Embedding (OLE) controls. OLE is an older Microsoft technology that can be used to embed links or content, but it has often been exploited by malware.
By exploiting this flaw, attackers can create specially designed Office documents.
When a user opens these documents, they can run malicious code or gain further access to the system.
Exploitation requires user interaction, meaning attackers often trick people into opening harmful Word, Excel, or other Office documents. Common methods include using email attachments or files from untrusted sources.
Because Microsoft confirmed that the vulnerability is being actively exploited, they have made emergency security updates available outside their usual schedule. Users and organisations should:
- Install the latest Microsoft Office security updates for all affected versions.
- Restart Office applications for Office 2021 and later to ensure that the updates take effect.
- Use registry-based settings for protection if updates can’t be applied right away.
- Follow good cybersecurity practices, like using endpoint protection and filtering emails.
Microsoft’s updates for Office 2021 and newer versions are automatically applied, but need a restart of the applications to be active.
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