E-Business
Easy Taxi, Google Train Drivers on Use of Google Map

Easy Taxi, Nigeria’s leading taxi booking application and Google (Nigeria), a multinational corporation specializing in Internet-related services and products, at the weekend, trained over 100 taxi drivers on the use of Google Map.
Easy Taxi is the largest taxi hailing app in the world. Present in 27 countries and increasing constantly, there are more than 90,000 drivers registered to the Easy Taxi network and over 3.5 million users worldwide.
Mr. Bankole Cardoso, chief executive officer and founder, Easy Taxi (Nigeria), told Nigeria CommunicationsWeek that the coaching session was spurred by the desire to make operations easier for both the drivers and the customers.
“Based on our findings that taxi drivers, registered with Easy taxi, on some occasions failed to locate their ways to pick up a customer. Google map as a user-friendly application we decided to work with the Google to get them improve services to our customers by educating our drivers on how to use the Maps.
“Definitely, it will make them to work more efficiently, save some litters of fuel, time and energy”.
He said, Easy Taxi hopes to replicate such gestures in other areas of its operations like Abuja (Nigeria) and Accra (Ghana). We have plans for more cities on the Continent.
The session, the coordinator said, would not distract the drivers.
Nodding in agreement, Mr. Adepolu Abiodun, business associate intern, Google Nigeria, who lectured the drivers, said that it will not distract them while driving due to the availability of “voice bar”.
In other words, they (the drivers) do not necessarily look at the map while driving. “Of course that feature in the map will tell them when to turn left or right. Google understands safety while driving”.
On how it will impact on their operations, he said, “Everywhere is location based. As a driver you do not know everywhere in Lagos or in Nigeria, but with Maps you have the directions on your palm. Although, every nooks and crannies may not be fully mapped, you can be sure of the entry and exit of Lagos. It covers 80% to 90% of where they may want to navigate. With the map you can choice alternative route when there is traffic gridlock.
Google had recently added five new features on its Map for seamless navigating.
The features are Real Time Traffic report; Related Results; Easy-to-View Review Information; Trip-Planning Tool and Rich Media that allows users to better explore the places they want to visit before actually going there.
“You can save the Map offline so that anything you do not have internet connectivity you can pull that up for usage,” Abiodun added.
One of the participants, Mr. Akinlawon Olugbenga, also said “Although, I have been using the Google Map to locate my way, especially in Lekki where there are a quite number of streets and the Mainland too, however, with today’s coaching session I am more enlightened on the usage.
“The challenges I have been encountering in the usage is the connectivity, but during the training, we were taken on the process on offline connections. Also, when the GPS in that area is not in order, the Map, usually, do not give you the ultimate services; today also, we were told how to navigate your way right from the business area or home.
“The usage to me is seamless and very helpful in the business we are doing. The smartness of the Map is such that it gives you directions ahead of time; measuring your journey, updating you on the distance ahead”.
He expressed delight that the application does not distract them while driving.
Speaking on other empowerment programmes the Firm had adopted to help the drivers, Cardoso said, for those who could ill-afford to purchase smartphone for easier use of the Map, Easy Taxi has provided them with options to buy on three installments through a partnership with mobile phone manufacturing company.
“We do not own any taxi, so any driver that registers with us is an Easy Taxi partner. They have identity card. We are hopeful that the process will restore customers’ confidence on the taxis, because safety is paramount to us. For any registered driver we have the plate-number, residential address, and other important bio-data; car hires number and convince it will give to people.
Another driver who was part of the training session, David Mark said, “I am glad to be part of this training. Easy Taxi and Google have actually added value to my business, because I have learnt how to use the Google Map better. Before, some of us (drivers) do not know how to operate the map to locate our way when a customer calls for services.
“With this training, I am sure Easy Taxi will be well-known within the vicinity. Also, our customers will not be disappointed as the case has been due to delays in locating the way”.
Easy Taxi was launched in Nigeria in July 2013 as leading free smartphone application that provides the safest, fastest and most convenient way of hailing a taxi in Lagos by connecting a network of registered drivers directly to customers.
Easy Taxi has become a safe and convenient way for people to book a taxi anywhere within Lagos, as it pioneered mobile taxi application services in Nigeria.
E-Business
NITDA DG Reaffirms FG Commitment to Responsible and Inclusive AI

The Federal Government of Nigeria has reaffirmed its commitment to building a responsible, inclusive, and sovereign artificial intelligence ecosystem to enable Nigeria to transition from being a passive consumer of AI technologies to an architect and builder of indigenous AI systems.

This was said by the Director General of the National Information Technology Development Agency (NITDA), Kashifu Inuwa Abdullahi CCIE, while delivering a virtual address at the InnovateAI Conference held in Lagos.
The conference brought together policymakers, technology leaders, innovators, and stakeholders to discuss the future of artificial intelligence and its role in driving Nigeria’s digital economy and national development agenda.
Inuwa outlined Nigeria’s ambition to transition from being a consumer of artificial intelligence technologies to becoming a builder and owner of AI systems that reflect national values and priorities, in line with the National AI Strategy.
“Our goal is not just to use AI, but to architect and build our own AI systems in Nigeria,” he said, stressing that the country must take ownership of its AI future.
He noted that Nigeria’s approach to artificial intelligence extends beyond innovation to include governance, infrastructure, data sovereignty, and policy evolution.
According to him, “Responsible AI is never a finished job; it is an iterative journey. Our policies must evolve as the technology evolves, and we must avoid frozen laws by adopting living policies that adapt over time.”
He cited the implementation of the Digital Economy and E-Governance Bill as a key mechanism for generating insights that will help refine AI regulations and governance frameworks.
Inuwa also highlighted the challenge of data representation in global AI systems, noting that most models are trained on non-African datasets, which often results in bias against local dialects, cultures, and demographics.
“If a model shows bias against a local dialect or demographic, we cannot just patch it. We must reinvest in infrastructure to retrain it with inclusive and representative local datasets,” he stated.
He added that building national AI infrastructure is critical to achieving data sovereignty and ensuring that Nigeria is not merely an end user of foreign AI systems.
He further called for strategic partnerships with global technology companies and hyperscalers to build AI infrastructure in Nigeria while aligning with local values and national priorities.
“The world today is a global village. We need to work with global players, but they must understand our local nuances and help us build the infrastructure to retrain and develop AI models that reflect our context,” he said.
The NITDA Director General explained that adopting a comprehensive AI lifecycle approach, from responsible data collection and governance to deployment and continuous feedback, will enable Nigeria to move from reacting to AI developments to proactively designing indigenous AI systems.
“Without understanding how AI models are trained, how decisions are made, and how models are retrained, it will be difficult to build a responsible and trustworthy AI system,” he warned.
He reaffirmed that the Federal Government is intentional about promoting responsible AI and is working closely with the technology ecosystem to co-design national AI guardrails. He described platforms such as the InnovateAI Conference and other national AI dialogues as critical to shaping Nigeria’s AI future.
E-Business
Mutual Benefits Assurance Settles ₦5.9bn Claims in January 2026

Mutual Benefits Assurance, a leading Nigerian insurance company, has paid a total of ₦5,937,665,353.57 in claims to policyholders in January 2026 alone, underlining its strong financial capacity and unwavering commitment to prompt claims settlement.

Mutual Benefits Assurance
A breakdown of the figures shows that ₦3,426,602,834.28 was paid under its General (Non-Life) Insurance portfolio, while ₦2,511,062,519.29 was paid across its Life businesses, including Group Life and Retail Life policies.
The significant payout within a single month reinforces Mutual Benefits’ reputation as a dependable insurer that honors its obligations swiftly and responsibly.
Commenting on the development, Olufemi Asenuga, Managing Director, Mutual Benefits Assurance Plc stated that claims settlement remains the core promise of insurance and the ultimate test of an insurer’s credibility.
“Insurance is built on trust. Our ability to settle over ₦5.9 billion in claims in one month demonstrates not only our financial strength, but also our deep commitment to our policyholders. At Mutual Benefits, we do not just sell policies. We stand by our promises,” he said.
With over three decades of operations, Mutual Benefits has consistently positioned itself as a strong and well-capitalised insurer.
The company operates both Life and General Insurance businesses and remains fully compliant with regulatory capital requirements as stipulated by the National Insurance Commission (NAICOM).
The January payout reflects Mutual Benefit’s robust underwriting standards, prudent risk management practices and efficient claims administration framework.
It also aligns with the company’s broader record of substantial claims settlement in recent years, reinforcing its standing as a trusted brand in the Nigerian insurance industry.
Mutual Benefits employs over 5,000 staff, managed by seasoned management team and an experienced Board of Directors. Industry observers note that prompt claims payment remains one of the most critical differentiators in Nigeria’s competitive insurance landscape.
By consistently settling valid claims without delay, Mutual Benefits continues to strengthen customer confidence, deepen market trust and expand its footprint across retail and corporate segments.
As the company begins 2026 on a strong footing, it reiterates its commitment to innovation, service excellence and delivering value to policyholders and stakeholders alike. Mutual Benefits Assurance focused on its mission to provide reliable risk protection solutions while maintaining the highest standards of professionalism and integrity.
E-Business
NITDA Warns Nigerians of Actively Exploited Microsoft Office Vulnerability

National Information Technology Development Agency (NITDA) has issued an urgent cybersecurity warning about a serious Microsoft Office vulnerability (CVE-2026-21509) that attackers are actively exploiting.

This advisory, shared through Nigeria’s Computer Emergency Response Team (CERRT.NG), highlights the risks of this flaw and recommends immediate action to protect systems.
Microsoft has released quick security updates to fix this vulnerability, which has a severity score of 7.8, showing it is a serious risk. Attackers have already used it in targeted attacks.
CVE-2026-21509 affects multiple versions of Microsoft Office, including Office 2016, Office 2019, Microsoft 365 Apps, Office 2021, and later versions.
This flaw allows attackers to bypass security features meant to stop harmful Object Linking and Embedding (OLE) controls. OLE is an older Microsoft technology that can be used to embed links or content, but it has often been exploited by malware.
By exploiting this flaw, attackers can create specially designed Office documents.
When a user opens these documents, they can run malicious code or gain further access to the system.
Exploitation requires user interaction, meaning attackers often trick people into opening harmful Word, Excel, or other Office documents. Common methods include using email attachments or files from untrusted sources.
Because Microsoft confirmed that the vulnerability is being actively exploited, they have made emergency security updates available outside their usual schedule. Users and organisations should:
- Install the latest Microsoft Office security updates for all affected versions.
- Restart Office applications for Office 2021 and later to ensure that the updates take effect.
- Use registry-based settings for protection if updates can’t be applied right away.
- Follow good cybersecurity practices, like using endpoint protection and filtering emails.
Microsoft’s updates for Office 2021 and newer versions are automatically applied, but need a restart of the applications to be active.
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