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Easy Taxi, Google Train Drivers on Use of Google Map

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Bankole Cardoso, chief executive officer and founder, Easy Taxi (Nigeria), (right, standing) addressing a cross section of taxi drivers during the google map coaching session in Lagos at the weekend
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Easy Taxi, Nigeria’s leading taxi booking application and Google (Nigeria), a multinational corporation specializing in Internet-related services and products, at the weekend, trained over 100 taxi drivers on the use of Google Map.

Easy Taxi is the largest taxi hailing app in the world. Present in 27 countries and increasing constantly, there are more than 90,000 drivers registered to the Easy Taxi network and over 3.5 million users worldwide.

Mr. Bankole Cardoso, chief executive officer and founder, Easy Taxi (Nigeria), told Nigeria CommunicationsWeek that the coaching session was spurred by the desire to make operations easier for both the drivers and the customers.

“Based on our findings that taxi drivers, registered with Easy taxi, on some occasions failed to locate their ways to pick up a customer. Google map as a user-friendly application we decided to work with the Google to get them improve services to our customers by educating our drivers on how to use the Maps.

“Definitely, it will make them to work more efficiently, save some litters of fuel, time and energy”.

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He said, Easy Taxi hopes to replicate such gestures in other areas of its operations like Abuja (Nigeria) and Accra (Ghana). We have plans for more cities on the Continent.

The session, the coordinator said, would not distract the drivers.

Nodding in agreement, Mr. Adepolu Abiodun, business associate intern, Google Nigeria, who lectured the drivers, said that it will not distract them while driving due to the availability of “voice bar”.

In other words, they (the drivers) do not necessarily look at the map while driving. “Of course that feature in the map will tell them when to turn left or right. Google understands safety while driving”.

On how it will impact on their operations, he said, “Everywhere is location based. As a driver you do not know everywhere in Lagos or in Nigeria, but with Maps you have the directions on your palm. Although, every nooks and crannies may not be fully mapped, you can be sure of the entry and exit of Lagos. It covers 80% to 90% of where they may want to navigate. With the map you can choice alternative route when there is traffic gridlock.

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Google had recently added five new features on its Map for seamless navigating.

The features are Real Time Traffic report; Related Results; Easy-to-View Review Information; Trip-Planning Tool and Rich Media that allows users to better explore the places they want to visit before actually going there.

“You can save the Map offline so that anything you do not have internet connectivity you can pull that up for usage,” Abiodun added.

One of the participants, Mr. Akinlawon Olugbenga, also said “Although, I have been using the Google Map to locate my way, especially in Lekki where there are a quite number of streets and the Mainland too, however, with today’s coaching session I am more enlightened on the usage.

“The challenges I have been encountering in the usage is the connectivity, but during the training, we were taken on the process on offline connections. Also, when the GPS in that area is not in order, the Map, usually, do not give you the ultimate services; today also, we were told how to navigate your way right from the business area or home.

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“The usage to me is seamless and very helpful in the business we are doing.  The smartness of the Map is such that it gives you directions ahead of time; measuring your journey, updating you on the distance ahead”.

He expressed delight that the application does not distract them while driving.

Speaking on other empowerment programmes the Firm had adopted to help the drivers, Cardoso said, for those who could ill-afford to purchase smartphone for easier use of the Map, Easy Taxi has provided them with options to buy on three installments through a partnership with mobile phone manufacturing company.

“We do not own any taxi, so any driver that registers with us is an Easy Taxi partner. They have identity card. We are hopeful that the process will restore customers’ confidence on the taxis, because safety is paramount to us. For any registered driver we have the plate-number, residential address, and other important bio-data; car hires number and convince it will give to people.

Another driver who was part of the training session, David Mark said, “I am glad to be part of this training. Easy Taxi and Google have actually added value to my business, because I have learnt how to use the Google Map better. Before, some of us (drivers) do not know how to operate the map to locate our way when a customer calls for services.

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“With this training, I am sure Easy Taxi will be well-known within the vicinity. Also, our customers will not be disappointed as the case has been due to delays in locating the way”.

Easy Taxi was launched in Nigeria in July 2013 as leading free smartphone application that provides the safest, fastest and most convenient way of hailing a taxi in Lagos by connecting a network of registered drivers directly to customers.

Easy Taxi has become a safe and convenient way for people to book a taxi anywhere within Lagos, as it pioneered mobile taxi application services in Nigeria.

 

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Nigeria CommunicationsWeek believes that technology makes life more exciting and helps improve the lives of people around Nigeria and indeed the world. So since 2007, we have devoted our energy to independent reportage of technology and how they affect lives.

E-Business

Kaigama,Catholic Archbishop of Abuja Warns against Misuse of AI

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Ignatius Kaigama, Catholic Archbishop of Abuja, has warned that the misuse of artificial intelligence (AI) could pose serious risks if technological innovations are not guided by strong ethical principles.

Kaigama,Catholic Archbishop of Abuja Warns against Misuse of AI

Artificial intelligence is a branch of computer science focused on creating machines or software capable of simulating human cognitive processes.

Kaigama gave the warning on Sunday during his homily at St. Anthony Mary Claret Pastoral Area, Zuba, in the Federal Capital Territory,

He said that while artificial intelligence has enormous potential to improve lives, its irresponsible use could have harmful consequences.

Citing the teachings of Pope Leo XIV, the Archbishop said scientific and technological advances should serve humanity, uphold human dignity and promote the common good.

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“We witness the misuse of human freedom, the unethical application of science and medicine, and now, in Artificial Intelligence,” he said.

The Catholic prelate also warned against what he described as an increasing pursuit of material wealth at the expense of moral values, saying greed and the love of money continue to contribute to many of society’s problems.

According to him, the excessive pursuit of wealth has diverted many people from the values of truth, justice and service, weakening the moral fabric of society.

 

 

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TeKnowledge, Equinix Partner to Advance Nigerian Digital Infrastructure

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TeKnowledge and Equinix announced a partnership to accelerate secure hybrid and multi-cloud adoption and enable AI-ready digital infrastructure across the region.

Nigeria’s digital transformation is accelerating rapidly, with the digital economy being a significant contributor to the country’s gross domestic product (GDP).

As demand for cloud services, AI adoption, digital payments and data-driven innovation continues to accelerate across West Africa, the partnership is positioned to advance the region’s digital transformation.

By combining Equinix’s in-country and global data centre infrastructure and secure interconnection capabilities with TeKnowledge’s expertise in designing, deploying and managing AI, data, customer experience and cybersecurity solutions, organisations can accelerate innovation while maintaining data residency and sovereignty requirements.

Together, the organisations empower enterprises and government institutions to bridge the gap between digital ambition and execution through secure, high-performance digital environments built on local infrastructure and delivered by local talent.

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Speaking, CEO and President, TeKnowledge, Aileen Allkins, said: “Organisations across Africa are increasingly looking to modernise their infrastructure while maintaining the performance, security, and compliance required to support growth.

Through our partnership with Equinix, we are combining world-class digital infrastructure with deep local expertise to help customers accelerate cloud adoption, strengthen resilience, and unlock new opportunities through AI and emerging technologies.”

Managing Director of Equinix West Africa, Wole Abu, expressed delight at partnering with TeKnowledge to bring together Equinix’s globally interconnected platform, spanning over 280 data centres and 10,000 customers worldwide.

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New NIMC Act Strengthens Data Protection, Privacy – Director

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Uche Chigbo, coordinating director of Operations, National Identity Management Commission, (NIMC), has said the newly enacted NIMC Act strengthens data protection and privacy, expands identity coverage to include everyone in Nigeria and Nigerians in the diaspora, and provides the legal framework for a secure and trusted digital identity ecosystem.

New NIMC Act Strengthens Data Protection, Privacy - Director

She said the new law replaces the 2007 NIMC Act, which had become outdated due to rapid technological advancements, evolving cybersecurity threats, the growth of the digital economy, and the enactment of the Nigeria Data Protection Act.

According to her, the updated legislation better positions the Commission to deliver Nigeria’s digital identity agenda and improve access to government and private sector services.

“The Act itself has taken in a whole lot of things to make sure that NIMC is well-positioned to be able to deliver on the identity agenda and program of Nigeria. The area of universal coverage was expanded within the Act so that NIMC can enroll everybody that is within the soil of Nigeria—male, female, children, whether they are IDPs or orphans or whatever it is, and even Nigerians in diaspora.

“There is quite a lot within the Act that over the few days and weeks, even with my Director-General’s courtesy visit, we are trying to sensitize and educate the general public, and also bring awareness to this new Act so that people will know what are the rights that exist within it, what are the obligations, what are the stronger enforcement and penalties that has also been expanded within the Act, and then what are also the regulatory autonomy that has been given to NIMC to make sure that they drive the digital identity ecosystem in Nigeria,” she explained.

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“There’s a lot of provisions and changes with the new Act. Um, the NIMC 2007 Act has been operating for close to 19 years now. So, we can see that, um, you can actually say it’s almost obsolete. And then with a lot of technological advancements in the world now, with the enactment of the Nigeria Data Protection Act, and then with also a lot of evolving security challenges, cybersecurity challenges, as well as the ever-growing digital economy, it became very necessary that a comprehensive review of the NIMC Act should be done.

So, that 2007 Act has been repealed and a new NIMC 2026 Act is in place,” she explained.

Chigbo clarified that the National Identification Number (NIN) is Nigeria’s unique identifier and the only valid means of identification for accessing government services.

She added that it enables secure identity verification and improves access to services.

“NIN has been designated as the unique identifier in Nigeria and then by the government of Nigeria establishing it as the only valid means of identification for assessing government services. So, NIN, it’s positioned to be a valuable tool for empowering citizens and legal residents to facilitate access to service delivery in Nigeria. And it’s also a tool for people to be able to prove their identity as they go about their daily businesses,” she said.

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Speaking on identity harmonisation across government agencies, Chigbo said NIMC is integrating identity databases to enable Nigerians to access services seamlessly using the National Identification Number (NIN), while other agencies continue to issue functional identities for specific purposes.

“There’s a distinction between a foundational identity and a functional identity. NIMC provides the foundational identity, which answers the question, ‘Who are you?’ Are you a Nigerian or a legal resident? Who are you? That’s what NIMC is providing. All these other agencies that you have mentioned, they provide functional ID, which is an ID that relies on the foundational ID, where they have established who you are and then they are now trying to answer the question, ‘Are you now eligible to have these services? Are you now eligible to benefit from this transaction or scheme?’ So, those are two different distinctions.”

However, Chigbo said NIMC’s mandate is to harmonise and integrate identity systems across government, with the amended Act designating the Commission as the sole repository for biometric data.

“However, NIMC mandate is to make sure that we harmonize and integrate with all these agencies so that you’re one and the same person in any of the databases or registries that you have. The Act that has been expanded and amended also positions NIMC as the only repository for biometric data capture so that we can have effective identity management and coordination in Nigeria.

“So, that harmonization is already happening, the integration is already happening,” she stated.

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She also disclosed that NIMC has introduced an online modification portal that allows Nigerians to begin the process of correcting or updating their personal information from the comfort of their homes or offices.

“But also, NIMC we have a modification portal that enables you to sit in the comfort of your home or office to be able to start the process of correction or updates of your data. We already have a self-service modification portal that allows you to make corrections,” she disclosed.

On the cost of obtaining a NIN, Chigbo clarified that enrolment and issuance of the National Identification Number are free.

She, however, noted that some other identity-related services attract approved fees, which are published on the NIMC website and paid electronically through the government Remita platform.

“Enrollment for the issuance of the National Identification Number, NIN, is free. There are other services, identity services that NIMC provide. Those ones have their charges, and those fees and charges are publicized on the NIMC website so that people can see what those charges are. And NIMC does not collect cash. Our transactions and the charges are paid electronically through the government Remita platform,” she said.

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