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NITDA Pushes Tech Skills for 2,000 Cross River Workers

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Kashifu Inuwa, Director General of the National Information Technology Development Agency (NITDA), has called for a bold transformation of Nigeria’s public service from traditional bureaucracy to digital excellence, as he participated in the official flag-off of the Civil Service Technology Empowerment for Capacity and High Performance (CIVTECH) Programme in Cross River State.

NITDA Pushes Tech Skills for 2,000 Cross River Workers

Group photo of the HOS, Mr Orok Okon (middle), Rep of DG NITDA, Dr Aristotle Onuma (3rd left), DG CRS MEDA, Mr Great Ogban other state government officials

The programme, hosted by the Cross River State Government and organised by the Cross River State Microfinance and Enterprise Development Agency (CRS MEDA), is designed to equip 2,000 civil servants with critical digital skills required to drive efficient and technology-enabled service delivery.

In his keynote address titled “From Bureaucracy to Digital Excellence: Leveraging Technology for a High-Performing Public Service,” the NITDA DG who was represented by the Director of the Stakeholders Management and Partnership department, Dr Aristotle Onumo, emphasised that the future of governance depends on the ability of public institutions to embrace digital transformation.

“For decades, the public service has been the engine room of national development but in an era defined by speed, data, and innovation, traditional bureaucratic processes are no longer sufficient to meet the expectations of citizens and businesses,” he stated.

He noted that citizens today expect government services to reflect the efficiency and convenience they experience in digital banking, e-commerce, and mobile platforms.

Highlighting the economic imperative of digitalisation, the DG pointed out that Nigeria’s ICT sector contributed nearly 20 percent to the nation’s real GDP in 2024, underscoring the growing role of technology as a driver of economic growth and competitiveness.

While noting that digital transformation is no longer just a technology agenda, he said, “It is an economic agenda, it is a governance agenda, and it is a national competitiveness agenda.”

According to him, the cost of maintaining outdated bureaucratic systems includes delayed decision-making, inefficiencies, limited transparency, and declining public trust.

However, he emphasised that digital excellence provides a pathway to faster service delivery, improved accountability, increased productivity, and enhanced citizen satisfaction.

“This is the shift from paperwork to performance, from process-driven governance to outcome-driven governance,” he added.

Inuwa further emphasised that while infrastructure and systems are important, people remain central to institutional transformation.

“Technology alone does not transform institutions. People do, and digital excellence requires public servants who are digitally skilled, innovation-driven, solution-oriented, performance-focused, and citizen-centric,” he asserted.

Assuring participants that technology is not designed to replace public servants but to empower them, he said, “Technology frees you from repetitive administrative tasks so you can focus on strategic thinking, policy innovation, and national development.”

Outlining NITDA’s strategic priorities, he referenced ongoing efforts to promote digital literacy and skills development, strengthen digital public infrastructure, automate government processes, enhance cybersecurity and data protection, and encourage the adoption of emerging technologies such as Artificial Intelligence across public institutions.

He commended Cross River State for embracing reform and positioning itself at the forefront of sub-national digital transformation, noting that initiatives like CIVTECH align with the Federal Government’s broader vision of building an efficient, transparent, and citizen-centric public service.

“The future of governance is digital. Together, we can transform governance. Together, we can transform Nigeria. And together, we can build a public service worthy of the digital age,” he concluded.

Declaring the flag-ff open, the state’s Head of Service, Mr Orok Okon, reaffirmed the government’s unwavering commitment to strengthening the capacity of its workforce.

He emphasised that, in an era defined by rapid technological advancement, public institutions must equip their personnel with the skills and competencies necessary to deliver efficient, technology-enabled services.

According to him, investing in human capital is essential not only for improving internal administrative processes but also for ensuring that citizens receive timely, transparent and high-quality service across all sectors.

Earlier in his welcome address, the Director General of CRS MEDA, Mr Great Ogban, expressed appreciation to the Governor and the Head of Service of the state for their consistent commitment to technology-driven workforce development.

He encouraged all shortlisted trainees to show full dedication, emphasising that their participation aligns with the state’s goal of transitioning toward a fully paperless civil service.

He expressed strong optimism about the state’s growing partnership with NITDA, noting that such collaboration will play a pivotal role in accelerating the digital transformation of Cross River State.

According to him, the joint efforts between the state government and NITDA will not only enhance the quality of digital training provided to civil servants, but also to help fast-track the transition toward a more efficient and technology-driven civil service.


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Digital Encode Sponsors PAFON 3.0 as CVO Prof. Adewale Set to Deliver Keynote on Cybersecurity and Trust

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Digital Encode Limited has emerged the lead sponsor of the upcoming third edition of the forum (PAFON 3.0), the organisers have announced.

Digital Encode Sponsors PAFON 3.0 as CVO Prof. Adewale Set to Deliver Keynote on Cybersecurity and Trust

PAFON 3.0

PAFON 3.0 is scheduled to take place on Friday, April 24, 2026, at the Oriental Hotel, Lekki Road, Lagos, from 9:00 AM to 1:00 PM.

Themed “Fair Digital Payments as a Catalyst for Deepening Financial Inclusion in Nigeria,” PAFON 3.0 serves as a strategic platform for senior executives from banks, fintechs, regulatory agencies, and technology innovators to address the evolving digital payment landscape.

As Nigeria transitions toward a cash-light economy, the forum will focus on critical pillars of sustainability, including transparency, pricing integrity, and system resilience.

Bridging Cybersecurity and Financial Inclusion

Professor Adewale Peter Obadare, the Founder/chief visionary officer of Digital Encode will deliver a cybersecurity-focused keynote address that connects trust, resilience, fraud prevention, and consumer protection to financial inclusion.

His session will provide a specialized perspective on how information security serves as the bedrock of financial inclusion; exploring the vital links between building infrastructure that consumers can rely on, protecting the ecosystem to allow inclusion to scale, and ensuring equitable and secure access for all Nigerians.

Prof. Obadare is arguably the most Credentialed PAN-African Digital Trust Leader, CyberSecurity Strategist, GRC Thought Leader & Global Technopreneur.

He is a seasoned Multi-Award Cybersecurity & GRC expert with over 58 (Fifty-Eight) international professional certifications to his credit, Master of Science in Cybersecurity, Liverpool Unversity, UK, was awarded Honorarary Doctorate Degree in Cybersecurity from Trinity International University of Ambassadors Atlanta Georgia, United State of America and First Professor of Practice – Cybersecurity at Miva Open University, Abuja, Nigeria.

Prof. Obadare is a well-recognized subject matter expert with numerous successful engagements to his credit in Africa and the world. His skills and experience spans Data Privacy, Data Protection, CyberSecurity, Information Security, Vulnerability Management, Penetration Testing, Computer Forensics, Business Continuity, I T Governance, Risk Management and Compliance.

He is a Cybersecurity Advisory Board Member for Lagos State Government, a Platinum Team Member of Open-Source Security Testing Methodology Manual (OSSTMM), as well as a lifetime member of  the Open Worldwide Application Security Project (OWASP). He is an alumnus of  FATE Foundation and US Department of State Exchange program.

He is also a distinguished alumnus of executive education at Harvard Business School, Harvard School of Government, MIT Sloan School of Management, MIT Professional Education and Oxford University – Said Business School.

“Without trust in the security of digital payments, inclusion cannot scale. And we are happy to welcome Digital Encode as our Lead Sponsor this year. With what the company stands for and the personality of the CVO on a global scale, we have no doubt that attendees at this year’s PAFON will go home with lots of insights.”

“The theme for PAFON 3.0 was carefully selected because if digital payments are affordable, transparent, accessible, and trustworthy, more Nigerians, especially the underserved, will participate in the financial system”, Mr. Chike Onwuegbuchi, the co-convener of Payments Forum Nigeria, noted, highlighting Digital Encode distinguished leadership in Nigeria’s cybersecurity ecosystem.

Other Confirmed speakers: Dr. Jameelah Sharrieff-Ayedun, Vice President, Fintech Association of Nigeria (FintechNGR) & CEO, Credit Registry; Uche Uzoebo, MD/CEO, Shared Agent Network Expansion Facilities (SANEF Limited): Special Guest of Honour; Mojeed Abayomi Agboola, National President, Financial Inclusion Agents Multipurpose Cooperative Society (FIAMCS); Dr. Obioha Otti, National President, Association of Mobile Money and Bank Agents in Nigeria (AMMBAN); Chukwuemeka Enoch, Founder, Lagos Blockchain Week, and Sarafadeen Fasasi, National President, Association of Financial Inclusion Agents of Nigeria (AFiAN), amongst others.

The forum will feature speakers from across the financial spectrum, including mobile money operators, payment processors, and development institutions, to shape policy dialogue and industry standards.

PAFON is a premier industry gathering that aligns brand positioning with trust and innovation in Nigeria’s digital payments ecosystem. It provides a unique space for thought leadership, regulatory engagement, and market expansion within the payment infrastructure sector.


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NITDA Boss Warns of AI Threat Shift @ GITEX Africa

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The era of treating cybersecurity as a mere IT problem is over. As AI-powered digital threats become more elusive and destructive, Nigeria is shifting its strategy toward “Total Resilience”—a multi-dimensional defense involving every level of society.

NITDA Boss Warns of AI Threat Shift @GITEX Africa

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At the 2026 GITEX Africa summit, NITDA DG, Kashifu Inuwa sounded the alarm on the changing nature of digital warfare, asserting that technology alone is no longer enough. Instead, Nigeria’s survival in the digital age now hinges on a strategic blend of policy, people, and proactive defense.

Speaking during a panel session on Cyber Resilience, Inuwa described the current global digital environment as being at a “critical turning point.”

He warned that emerging technologies are not only transforming industries and economies but are also reshaping the nature of cyber threats, demanding a proactive and multi-dimensional response from governments, institutions, and citizens alike.

“Cybersecurity is no longer just a technical issue. It is a strategic imperative for national development,” Inuwa stated. “We must think beyond technology alone and build resilience through people, processes, regulations, and infrastructure.”

Inuwa revealed that the focus of Nigeria’s cyber strategy is shifting from high-tech software to the people behind the screens. Pointing to data showing that 95% of all digital breaches stem from simple human mistakes, Inuwa argued that the world’s most advanced encryption is useless if the user is compromised.

“The most sophisticated technology cannot protect us if the human element is overlooked,” he noted. By prioritising human capacity and digital literacy, NITDA aims to turn every citizen into a “human firewall”, the first and most critical line of defense in a world where AI-driven attacks are the new normal.

In response, the Nigerian government has launched a comprehensive National Digital Literacy Programme aimed at achieving 95 percent digital literacy by 2030, with an interim target of 70 percent by 2027.

The programme emphasizes digital safety and cybersecurity awareness, equipping citizens with the knowledge to navigate an increasingly online world responsibly.

Inuwa highlighted initiatives such as the “3 Million Tech Talent” programme, designed to develop Nigerian expertise across key technology domains, including cybersecurity, data science, and AI.

The programme also leverages hackathons, innovation challenges, and mentorship schemes to channel young people’s skills into productive, lawful, and globally competitive ventures.

He argued that nurturing local talent is essential not just for national security but also for economic growth. “We want to create an environment where young Nigerians are innovators, not just consumers of technology,” he said.

Addressing concerns about Nigeria’s ranking in global cybercrime indices, Inuwa urged contextual understanding. “Countries with the most advanced digital economies also rank high in cybercrime because of the scale of their online activity,” he explained.

“Our focus is on redirecting talent towards innovation and solutions that protect our citizens while contributing to global digital advancement.”

On the legal and regulatory front, Nigeria continues to review and enhance the Cybercrime Act of 2015 to keep pace with the rapidly evolving threat landscape. The law underpins a structured National Cybersecurity Architecture coordinated by the Office of the National Security Adviser.

In addition, the country operates a 24-hour cybersecurity operations centre tasked with monitoring threats, issuing advisories, and providing real-time support to government institutions, businesses, and citizens. Advanced technologies, including dark web monitoring and AI-enabled threat detection, are being deployed to enhance situational awareness and improve response times.

Inuwa emphasized that effective cyber resilience requires collaboration between public and private sectors. NITDA is working closely with ministries, departments, agencies, and private sector stakeholders to secure critical infrastructure and strengthen national resilience.

“Cyber resilience is not a solo effort; it is a collective responsibility. By integrating people, technology, and regulation, we can build a secure, globally competitive digital economy,” he added.

As Nigeria navigates a digital-first future, initiatives such as the National Digital Literacy Programme, 3 Million Tech Talent, and strengthened legal frameworks underscore a commitment to turning cybersecurity challenges into opportunities for innovation and growth.

The country’s strategy reflects a broader understanding that in an era of AI-driven threats, preparedness is as much about people and processes as it is about technology.


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Truecaller Targets Global Market with Powerful New Business Chat Push

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Truecaller, the leading global communications platform, today announced the expansion of its Business Chat platform, making it accessible to global channel partners and enterprise solution providers. By “opening up” market access to its platform, Truecaller is empowering partners to transition their enterprise clients from legacy, low-trust SMS to a verified, smart, media-rich, and conversational communication experience.

Truecaller Targets Global Market with Powerful New Business Chat Push

Truecaller

Through this partner-led expansion, Truecaller empowers businesses to reclaim customer attention and establish immediate trust and credibility.

“The definition of success for modern enterprises has fundamentally evolved. It’s no longer just about delivery – it’s about earning attention, establishing credibility, and driving meaningful conversion,” said Priyam Bose, Global Head, GTM at Truecaller.

“By opening up market access to our global partners, we’ve created a powerful gateway for brands to engage with over 500 million active users where they already interact daily through communication that is contextual, trusted, free from clutter, and designed to initiate actions. For existing customers, the outreach opportunity extends to an additional high-impact channel, strengthening the overall customer experience journey.”

Truecaller Business Chat enables a clutter-free, high-trust conversational experience between businesses and consumers. The Business Chat platform equips partners with actionable insights, including real-time data and rich engagement metrics. This facilitates a more sophisticated, data-driven communication strategy that adapts at every stage of the customer journey.

Partners, including Gupshup and OneXtel, are already live in India along with Globe Teleservices, Cloudcom, and Sling Africa in other global markets, rapidly scaling the product in their respective regions. Global partners can now leverage Truecaller’s massive footprint to offer their clients a trustworthy engagement channel in an increasingly crowded digital world.


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