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RedStar Express Flaunts Premium Services
Leading indigenous courier and cargo company, Red Star Express Plc, has further expressed its commitment to continually stay ahead of the trends and offer premium global services obtainable in the industry to its teeming clientele in Nigeria. The company stressed that it has the required capacity to deliver these global scale services and add colour to consumers’ businesses. This, RedStar said, would be achieved by leveraging global facilities and competence which it enjoys through its global partner, FedEx International popularly adjudged world’s largest air express transportation company.
At its annual Customer Forum held recently, Sule Umar Bichi, RedStar managing director, stated that the courier company is strongly poised to fulfill service commitments to its customers both on local and international scale at all times.
He said “the company regarded its customers as kings and would consistently strive to serve them better. RedStar is capable of satisfying the changing consumer needs and will continually improve on quality products, customer intimacy and service excellence. This will be achieved by using modern technology and employing highly skilled and well-motivated workforce”.
“The company had initiated the Customer Forum over twelve years ago to interact, recognize and reward its customers for keeping faith with the company. It was also an avenue to create additional value to the partnership through a stronger customer-supplier alignment,” Bichi added.
On RedStar’s international network capacity, he explained that RedStar Express enjoys an international partnership with FedEx, the world’s largest air express transportation company, with cutting edge facilities that can enhance maximum delivery. FedEx, our partner mobilizes a fleet of over 650 own aircraft and 43, 500 own vehicles, present in 214 countries with Over 140,000 professional personnel, Over 8 million kilograms daily lift capacity, Over 3.3 million packages daily and rank as First courier company to receive Worldwide Certification by ISO since 1994 and The most advanced computer network and customer database in the courier industry with $35.2 Billion revenue as at 2007.
On a local scale, he also said the company enjoys a domestic strength of 170 offices nationwide; delivers to additional 1,500 communities and has over 900 highly trained personnel. Further he said that the company makes use of automatic proof of delivery, and advanced technology with all its operations done online and real-time.
He said: “RedStar Express has grown to become one of the top three courier companies in Nigeria in terms of revenue, network coverage and market share in the domestic and international market. International affiliation is a major competitive advantage in the industry and any evolving domestic company must strive to attain this to achieve sustainable growth, meet the continuously changing needs of its customers and expand its market share. Red Star Express has had an ever growing partnership with Federal Express Corporation since 1994 with a view to meeting the continual changing needs of our customers.
Red Star Express has over the years won the mark of being the fastest growing courier company in the industry. This is attributed to her excellent people policies that have endeared her to the hearts of employees in addition to a unique culture that permits friendliness, openness and fairness. Notable among these is our People Service Profit Philosophy that place emphasis on employee training, welfare, recognition and satisfaction. This transcends into the provision of exhilarating service that promote repeat patronage and the achievement of financial objectives.
We also pride ourselves in our Inverted Pyramid Structure, which bestows the greatest recognition to our external customers who pay our salaries with the frontline employees-couriers, sales force etc coming next, and the least recognition going to the executive management and board of directors of the company.
The RedStar boss restated that the company is always strategizing to keep the winds of advancement and quality services to customers blowing and was strengthening all existing products through improvement of service standards with a network efficiently wired to serve customers better, and optimize asset utilization. “RedStar Express is committed to offering a-stop shop service in logistics and supply chain management.
According to him, “World Class Companies are known from their unique performance index which borders more on quality products, customer intimacy, excellent service delivery and value-laden processes. To ride on the threshold of these unique qualities calls for constant reviewing of the company’s processes and strategies. As a company, we benchmark ourselves against the best companies in the world with the aim of offering our customers services that are considered best globally.
Red Star Express, a licensee of FedEx in Nigeria is the fastest growing air express company in the country. The company began operation in 1992 with the mission to be the most dynamic, innovative and responsive express Delivery Company in Nigeria. This is in conjunction with the FedEx People – Services Profit philosophy. It has 13 regional offices with 165 express centers in all the major cities in Nigeria. The company has a vehicle fleet of over 700 and employs approximately 800 staff. In 1999, the Chartered Institute of Marketing awarded it the best market driven company of the year. It has been awarded the NIS ISO 9002 certificate for offering quality service by the Standard Organization of Nigeria (SON) and won the FedEx Sales Star award four consecutive times.

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E-Financial
Court Asks CBN, NIBSS to Seek Settlement in N98.5Bn Patent Suit

Justice Deinde Dipeolu of the Federal High Court in Lagos has urged all parties in the N98.5 billion patent infringement lawsuit involving the Central Bank of Nigeria (CBN) and Nigeria Inter-Bank Settlement System (NIBSS) to pursue an amicable settlement before trial begins.

The judge issued the directive on Tuesday after noting that CBN, Avanage Nigeria Limited, and the Registrar of Patents and Designs had no legal representation in court.
Justice Dipeolu declined to start the hearing and ordered that hearing notices be served on the absent defendants.
The suit was filed by Enterprise Logistics Speciale Limited and Samuel Kolajo, its managing director.
They are claiming N98.5 billion in damages for alleged infringement of patented cash management technology, breach of a Non-Disclosure Agreement (NDA), and financial losses from the non-deployment of their PillarSalt solution on Nigeria’s national payment infrastructure.
At the hearing, Tayo Oyetibo, SAN, appeared for the plaintiffs, while Olaoluwa Ale-Daniel represented NIBSS.
The CBN was not represented.
Oyetibo told the court the plaintiffs’ witness was ready to testify, but Justice Dipeolu held that the trial could not commence without all parties present.
The judge cited the Federal High Court Act, which encourages alternative dispute resolution, and directed both sides to engage in meaningful settlement talks.
NIBSS counsel argued that the company operates under CBN’s regulatory oversight and cannot act unilaterally. He also said NIBSS opposes creating a monopoly, which he claimed is central to the dispute.
Oyetibo countered that the plaintiffs invested heavily in developing patented innovations now allegedly being infringed. He said the PillarSalt Cash Management Solution would improve Nigeria’s cash handling system and boost the economy if deployed.
He blamed what he termed the selfish interests of some officials for blocking the technology but confirmed the plaintiffs are open to negotiation.
The case was adjourned to October 15 and 16, 2026, for trial if settlement talks fail.
In its claim before the court, Enterprise Logistics Speciale revealed that it developed several cash management technologies from 2011, including Mobile Smart Deposit, Mobile Cash Sorting and Processing Device, PillarSalt Cash Supply Chain, and Terminal Management System.
The firm stated that the innovations are covered by three patent certificates under the Patents and Designs Act.
The plaintiffs alleged that after sharing details with the defendants, the CBN issued Guidelines for Bank Neutral Cash Hubs (BNCH) that replicate their patented processes without consent.
They also accused the CBN of commercialising their inventions and failing to protect their rights as a regulator.
Accordingly, the plaintiffs are asking the judge to declare them exclusive owners of the patented technologies, restrain the defendants from using the inventions without written consent, compel NIBSS to activate PillarSalt on the Nigeria Central Switch within 30 days, nullify CBN’s BNCH Guidelines, and award N500 million for patent infringement, N200 million for breach of NDA, and N97.8 billion for losses since 2016.
In its amended defence, NIBSS denied liability. It said it did not infringe any patent or breach the NDA, and did not refuse to integrate the solution.
NIBSS argued that the plaintiffs seek exclusive rights that would create a monopoly and block other operators from the national payment infrastructure.
It added that integration decisions require regulatory and board approval.
E-Financial
World Bank Approves Fresh $1.25Bn Loan for Nigeria

The World Bank has approved a $1.25 billion Development Policy Financing loan for Nigeria despite widespread public criticism over the country’s rising debt profile, as it unveiled a new six-year partnership strategy aimed at accelerating private sector-led growth and job creation.

The lender announced on Wednesday that its Board had approved the Nigeria Actions for Investment and Jobs Acceleration Development Policy Financing operation as part of a broader Country Partnership Framework covering 2026 to 2032.
The approval comes days after a number of Nigerians criticised the proposed facility on social media, questioning the country’s growing reliance on external borrowing and demanding greater accountability over previous World Bank loans.
The statement read, “The World Bank Group has endorsed a new Country Partnership Framework (CPF) for Nigeria spanning 2026–2032, setting out a strategy to create more and better jobs at scale by unlocking private sector–led growth. As part of this broader support, the World Bank has also approved the Nigeria Actions for Investment and Jobs Acceleration (NAIJA) Development Policy Financing (DPF) operation, which supports Nigeria’s transition toward a more inclusive growth model that spurs growth and create jobs.”
According to the World Bank, the $1.25 billion facility will support reforms designed to strengthen the foundations for economic growth, improve competitiveness and stimulate private sector investment.
The statement noted, “The NAIJA DPF operation, which amounts to $1.25 billion, supports a set of Government reforms to strengthen the foundations for growth and competitiveness.”
The lender said the operation would back reforms to deepen Nigeria’s capital markets, modernise regulations for the digital economy and e-governance, advance power sector reforms, reduce trade barriers under the country’s commitments to the Economic Community of West African States and the African Continental Free Trade Area, improve access to quality agricultural seeds and strengthen domestic revenue mobilisation.
The financing forms part of the World Bank Group’s wider support package for Nigeria, combining policy-based lending with investments in energy, digital infrastructure, agriculture, private sector development and social protection.
The bank said the package is intended to help create jobs, strengthen economic resilience and reduce poverty by encouraging greater private sector participation in the economy.
Telecom
WhatsApp Usernames Spark Privacy Fears

WhatsApp’s introduction of usernames ostensibly to increase privacy for users so they don’t have to swap phone numbers – could backfire if hackers turn usernames into a new avenue for privacy attacks.

This is according to two experts, who both note that usernames will be fair game for hackers, while also being accessible to governmental agencies and advertisers, upending WhatsApp’s key to success: conversations and calls are end-to-end encrypted by default.
WhatsApp has always stated that its encryption “ensures that only you and the person you are communicating with can read or listen to them, preventing anyone in between – including WhatsApp, Meta, or cyber criminals – from accessing your data”.
Over the weekend, the messaging app said it was introducing usernames so that users provide these as contact details instead of phone numbers, which it calls “a major privacy feature”. It is encouraging users to “reserve your username now, before the feature launches later this year”.
“Sometimes you just want to chat without handing over your digits,” WhatsApp says, noting that a phone number is personal and tied to many parts of a user’s life.
The Facebook and Instagram owner says: “This is also true for group conversations. You want to join the parent chat for the soccer team but you’re not ready to give your phone number to people you’ve never met.”
Trading View, a financial markets analysis platform, says: “The approach could help Meta position the update as a controlled privacy tool rather than a discovery feature, while bringing WhatsApp closer to rival messaging apps such as Signal, which already allows username-based conversations.”
It adds there will be no directory or username suggestions, so users will need to know a person’s exact username to contact them for the first time. An optional username key can be enabled to further restrict who is able to message them.
Meta is also introducing safeguards as the feature rolls out to reduce the risk of impersonation and scams, Trading View explains. Existing Facebook and Instagram usernames will be reserved for their current owners during the reservation period, and certain usernames associated with public figures, celebrities and government entities will remain permanently protected.
ICT veteran commentator Adrian Schofield, however, questions whether the feature will deliver the privacy benefits users expect. “Short usernames will not be difficult to find and are likely to become a new ‘game’ for those who enjoy breaking privacy protection,” he says.
The big issue is privacy, says T4i director Mark Walker, formerly with research company IDC. WhatsApp built its reputation on shielding users’ identities regardless of which groups they joined, or who they associated with. That promise, he argues, is now being quietly redefined.
“‘Privacy’ now means protection from impersonation by other users, not privacy from the platform’s own surveillance, data linkage, or other entities. It’s a security feature rebranded for a privacy-sensitive audience, directly trading away individual privacy for a form of collective safety,” he says.
Walker adds: “Users value WhatsApp for its privacy; none of the groups you join or people you associate with are shared externally with advertisers. That is what is being eroded.”
This move, Walker says, is “a sophisticated monetisation play,” using privacy, security and regulation to motivate users to verify their identities – for a fee – while positioning Meta as what he calls “the all-seeing trusted eye” attractive to both advertisers and government agencies.
In its announcement, Meta says users can reserve a username to use later this year when the feature launches. “A lot of names overlap, which is why we’re opening reservations early so everyone has the opportunity to select the username that matters to them.”
Content creators, small businesses and organisations that want to maintain a consistent online presence will be able to claim their existing Instagram or Facebook username on WhatsApp through reserved username options, says Meta.
“For most people, choosing a WhatsApp username should be something unique that only people you want to contact you will know. If you need help picking one, we have a username generator to make one work just for you,” Meta says.
WhatsApp had reached three billion users globally as of Meta’s 2025 first quarter results, or 36% of the world’s population. “WhatsApp now has more than three billion monthly actives, with more than 100 million people in the US and growing quickly there,” CEO Mark Zuckerberg said at the time.
During Meta’s latest results, Zuckerberg said: “WhatsApp continues to see strong momentum too, including in the US.”
Schofield questioned whether desirable short usernames could become targets for impersonation. “Look at the older Gmail accounts! Time to take a good look at alternative platforms? This feature will be rolled out in tranches,” Meta says.
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