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RedStar Express Flaunts Premium Services

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Leading indigenous courier and cargo company, Red Star Express Plc, has further expressed its commitment to continually stay ahead of the trends and offer premium global services obtainable in the industry to its teeming clientele in Nigeria. The company stressed that it has the required capacity to deliver these global scale services and add colour to consumers’ businesses. This, RedStar said, would be achieved by leveraging global facilities and competence which it enjoys through its global partner, FedEx International popularly adjudged world’s largest air express transportation company.
At its annual Customer Forum held recently, Sule Umar Bichi, RedStar managing director, stated that the courier company is strongly poised to fulfill service commitments to its customers both on local and international scale at all times.
He said “the company regarded its customers as kings and would consistently strive to serve them better. RedStar is capable of satisfying the changing consumer needs and will continually improve on quality products, customer intimacy and service excellence. This will be achieved by using modern technology and employing highly skilled and well-motivated workforce”.
“The company had initiated the Customer Forum over twelve years ago to interact, recognize and reward its customers for keeping faith with the company. It was also an avenue to create additional value to the partnership through a stronger customer-supplier alignment,” Bichi added.
On RedStar’s international network capacity, he explained that RedStar Express enjoys an international partnership with FedEx, the world’s largest air express transportation company, with cutting edge facilities that can enhance maximum delivery. FedEx, our partner mobilizes a fleet of over 650 own aircraft and 43, 500 own vehicles, present in 214 countries with Over 140,000 professional personnel, Over 8 million kilograms daily lift capacity, Over 3.3 million packages daily and rank as First courier company to receive Worldwide Certification by ISO since 1994 and The most advanced computer network and customer database in the courier industry with $35.2 Billion revenue as at 2007.
On a local scale, he also said the company enjoys a domestic strength of 170 offices nationwide; delivers to additional 1,500 communities and has over 900 highly trained personnel. Further he said that the company makes use of automatic proof of delivery, and advanced technology with all its operations done online and real-time.
He said: “RedStar Express has grown to become one of the top three courier companies in Nigeria in terms of revenue, network coverage and market share in the domestic and international market.  International affiliation is a major competitive advantage in the industry and any evolving domestic company must strive to attain this to achieve sustainable growth, meet the continuously changing needs of its customers and expand its market share.  Red Star Express has had an ever growing partnership with Federal Express Corporation since 1994 with a view to meeting the continual changing needs of our customers.
Red Star Express has over the years won the mark of being the fastest growing courier company in the industry. This is attributed to her excellent people policies that have endeared her to the hearts of employees in addition to a unique culture that permits friendliness, openness and fairness. Notable among these is our People Service Profit Philosophy that place emphasis on employee training, welfare, recognition and satisfaction. This transcends into the provision of exhilarating service that promote repeat patronage and the achievement of financial objectives.
We also pride ourselves in our Inverted Pyramid Structure, which bestows the greatest recognition to our external customers who pay our salaries with the frontline employees-couriers, sales force etc coming next, and the least recognition going to the executive management and board of directors of the company.
The RedStar boss restated that the company is always strategizing to keep the winds of advancement and quality services to customers blowing and was strengthening all existing products through improvement of service standards with a network efficiently wired to serve customers better, and optimize asset utilization. “RedStar Express is committed to offering a-stop shop service in logistics and supply chain management.
According to him, “World Class Companies are known from their unique performance index which borders more on quality products, customer intimacy, excellent service delivery and value-laden processes. To ride on the threshold of these unique qualities calls for constant reviewing of the company’s processes and strategies. As a company, we benchmark ourselves against the best companies in the world with the aim of offering our customers services that are considered best globally.
Red Star Express, a licensee of FedEx in Nigeria is the fastest growing air express company in the country. The company began operation in 1992 with the mission to be the most dynamic, innovative and responsive express Delivery Company in Nigeria. This is in conjunction with the FedEx People – Services Profit philosophy. It has 13 regional offices with 165 express centers in all the major cities in Nigeria. The company has a vehicle fleet of over 700 and employs approximately 800 staff. In 1999, the Chartered Institute of Marketing awarded it the best market driven company of the year. It has been awarded the NIS ISO 9002 certificate for offering quality service by the Standard Organization of Nigeria (SON) and won the FedEx Sales Star award four consecutive times.

 


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AXA Mansard Empowers Female SMEs with Financial, Digital Skills

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AXA Mansard, a member of AXA has empowered 200 female Small and Medium Enterprises with financial literacy and digital business skills.

In collaboration with SME 100 Africa, the two-day training, which was held in Lagos, is part of AXA’s lined-up programmes to commemorate this year’s International Women’s Day.

Speaking, Olusesan Ogunyooye, Head of Marketing AXA Mansard, said the training was aimed to empower female SME owners with skills to improve business output and position them for the increasing economic opportunities available in an increasingly digital marketplace.

Ogunyooye noted that the move was in line with AXA Mansard’s sustainability agenda, explaining that the company was convinced that support for women through its inclusive protection programmes was pivotal to its purpose of acting for human progress by protecting what matters and its mission of moving from being a payer to a partner.

He further said that focusing on digital skills was important because the company realised the importance of digital skills to the growth of the SME sector in Nigeria and wants to ensure that women were empowered enough to be a consequential part of that growth.

“It’s almost trite to say that SMEs are the engine for economic growth, especially in developing countries like Nigeria, where over 45 million adults are business owners. What needs to be continually discussed is how Nigeria is going to unlock that potential for economic development and how much of that potential will be unlocked by women and for women.”

“For us at AXA Mansard, we are aware that digital will play a major role in unlocking these current opportunities and Nigeria’s economic future. So, to ensure that women are equally represented in unlocking these future potentials, that’s why we have collaborated with SME 100 Africa to support them in developing the required skills”.

“Our choice of digital and financial literacy skills is deliberate. We understand the power of the duo. We understand that helping these SMEs with the skills to attract more customers will be a faster means to empower them.

“We see that they have amazing products and services, but they need to understand how to attract value for themselves by attracting the right customers, and you will agree with me that virtually all customer segments are online in one way or another today.

“So, if we can empower them with digital business skills, we would have helped them with the heavy lifting of trying to find and attract customers”. Ogunyooye explained.

According to him, AXA Mansard believes that for the world to experience progress truly, there must be an equitable distribution of creation and access to opportunities for men and women. This quest for balance informed the SHE for Shield initiative, a women-centred inclusive protection programme of AXA Mansard.

SHE for Shield is a group of initiatives designed for the Nigerian woman. The goal is to see them grow, add value, and help them mitigate risks at every step.

According to the company, research has found that access to health care is one of the most important things to Nigerian women, regardless of their economic segment. They desire to be financially independent, secure, and respected in the community.

 


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StarNews, Global Black Economic Forum Launch Business Competition In Partnership with MTN & USAID

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Africa’s leading video streaming platform, StarNews Mobile and the Global Black Economic Forum (GBEF), have announced a call for applications for the launch of their Business Competition in Lagos, Nigeria.

Held in partnership with MTN and United Nations Agency for International Development (USAID), the initiative will empower Nigeria’s most promising businesses that are classified as Small-Medium Enterprises (SMEs) with invaluable investment and partnership opportunities from the USA.

Held over 10 weeks between April 8th to June 14th, hosted exclusively on the StarNews Biz Channel on the StarNews platform, this competition offers a platform for emerging entrepreneurs to showcase their ventures and gain national visibility.

With subscribers voting for their favourite candidates, the top 20 contestants will seize the spotlight and make their mark on the business landscape.

The StarNews Business Competition in partnership with GBEF delivers a unique opportunity for thriving Nigerian SMEs to access mentoring, funding, partnerships and socio-economic development tools through the Global Black Economic Forum.

With the prospect of securing cash prizes through StarNews worth up to NGN5,000,000, getting access to StarNews’s network of investors and the opportunity to gain national visibility by having their business on the StarNews web platform.

The top three winners will also receive coaching from GBEF’s Academy for Advancing Excellence and become part of GBEF’s ecosystem of global leaders committed to social and economic justice across the Black Diaspora.

Previous speakers at GBEF convenings from the entertainment sector include Wyclef Jean (Haitian Musician & Activist), Debra Lee (Former CEO of Black Entertainment Television – BET) and Ceci Kurzman (Founder of Nexus Management Group). Applications will close on April 5th 2024.

Speaking on the competition’s launch, Guy Kamgaing, Founder and CEO at StarNews Mobile, says “The StarNews Business Competition is a passion project close to our hearts at StarNews Mobile.

It’s about discovering the most promising business entrepreneurs and creators in Nigeria, opening up global opportunities for them and providing them with the resources and tools to achieve their goals.

By partnering with MTN, USAID and GBEF, we want to be a platform of empowerment for these SMEs by helping them give back to the communities that are supporting them.”

According to the US Embassy and Consulate for Nigeria, over 80% of Nigerian startups are incorporated in the United States and more than 60% of venture capital funding in Nigerian startups accounted for by the US.

In 2023 alone, Nigerian startups raised a total of $398mn however, this signalled a 66% funding decline compared to 2022 due to the global economic downturn, reinforcing the massive need for a fresh injection of capital and business support for Nigeria’s emerging SMEs.

Alphonso David, President and CEO of the Global Black Economic Forum notes that, “Our partnership with StarNews Mobile is a critical resource as we continue to build the collective strength of entrepreneurship across the Diaspora.

“Building a sustainable ecosystem of Black entrepreneurs in the United States and across the African continent is essential to create a future that makes economic opportunity and economic freedom a reality for all.”

A sister company to ESSENCE, GBEF advances its work by convening global summits and conferences, bringing together world leaders, business leaders, entrepreneurs, celebrities and civic leaders to address the most challenging problems facing our communities.

GBEF’s Academy for Advancing Excellence facilitates workforce and leadership development strategy, addressing the talent pipeline & employee lifecycle, providing leadership development & coaching, and conducting institutional assessments & research.

GBEF also develops and implements economic and social justice policy recommendations with partners ranging from civil and human rights organisations to government entities and corporations that advocate for economic opportunity, social justice, and health equity through thought leadership, advocacy and litigation.

Launched in 2017, StarNews Mobile empowers African content creators with the unique opportunity to monetize their work through a subscription model, boasting over 4 million subscribers and a thriving community of more than 120 content creators.

With a strong presence across six countries including Cameroon, Nigeria, Côte D’Ivoire, Congo, Benin and Ghana, the platform has also established key partnerships with major telecom operators such as MTN and Orange.

To-date, StarNews Mobile has secured over $8mn in funding with its most recent raise – a $3mn pre-Series A funding round in October 2023 – led by Janngo Capital with participation from French football players Aurélien Tchouaméni, Jules Koundé and Mike Maignan.

 


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Lagos State Appoints MoneyMaster as Payment Partner for “Ounje Eko” Programme

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“Ounje Eko”, the food price discount initiative of the Lagos State Government, has appointed leading payment service bank, MoneyMaster Payment Service Bank Limited (MMPSB), as its collaborator in the bid to ensure ease of payments at the market.

MoneyMaster is one of the Central Bank of Nigeria-licensed Payment Service Banks (PSBs) to promote financial inclusion across Nigeria.

Under the partnership, MMPSB will apply its cutting-edge payment solution to engender easy payment and reconciliation in order to make   the experiences of Lagosians who will be getting their food supplies from the markets pleasurable. Its payment solution is also all-encompassing and ensures real time value to payment destinations.

The mobile bank was appointed as the collection and payment partner for “Ounje Eko” Food Markets programme which is a government initiative serving the five divisions of Lagos State. Consequent on this, MoneyMaster Payment Service Bank will collect payments in 57 LCDAs in the state.

The partnership gives credence to the quality of payment solutions that MoneyMaster is reputed for in its services to its growing business clientele in private and public sectors.

 


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