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NCC to Regulate Mobile VAS Market

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(L-r): Demola Seriki, representative of Mobile Value Added Service Companies (MVAS) and Dr. Okechukwu Itanyi, executive commissioner, Stakeholders Management, NCC, during stakeholders’ interactive session on Value Added Service (VAS) organized by NCC in Lagos on Thursday.
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Nigeria Communications Commission (NCC) has intensified actions towards regulating the Value Added Service (VAS) segment, short codes allocations and operations, of the telecoms sector, all important aspects of service delivery to mobile network customers.

A mobile value-added service (VAS) is associated with non-core services, or all services beyond standard voice calls and fax transmissions.

According to industry statistics, mobile VAS is currently worth over $200 million annually with huge potential to accelerate to $500 million in the next five years.

Actually, NCC said its findings showed that the exponential growth in the Nigerian telecoms industry in the last 12 years has given rise to the evolution of the mobile phone from a device just to support communications requirements to a smart platform with the capacity to provide a plethora of service.

The identifiable services include mobile entertainment, caller-tune, ring-back tunes, music download, news breaks, Biblical and inspirational quotes, flights information, tele-marketing, among others.

But, evident in the system is the operations of ‘data miners’ and network hackers who are threatening the good intentions of mobile value added service providers and mobile network operators that have seen mobile VAS as palliative measure to the dwindling average revenue per user (ARPU) in the voice services owing to increased competition.

Same time, NCC expressed concerns that most of the operators are negligent of the basic operational guidelines which call for stricter regulatory framework.

Heralding the imperatives of proper regulations of the operations, Dr. Eugene Juwah, executive vice chairman of NCC, said that, the Commission has witnessed, “some practices and behaviours in the VAS segment which as individuals subscribers and as industry regulator have given us a lots of concern”.

Juwah who was represented at the session by Dr. Okechukwu Itanyi, executive commissioner, Stakeholders Management (NCC) said disclosed that the Commission has received avalanche of complainants from subscribers regarding forceful activation of various value added services by operators without explicit consent. “Worse still, these services are auto-renewal resulting to perpetual lock-in of subscribers by the VAS providers.

“We have witnessed high level of tele-marketing, especially unsolicited messages by mobile network operators/value added service operators soliciting for subscription for their services most times constituting nuisance to consumers,” the EVC added.

He said that the Commission deemed it necessary to have an interactive session with the VAS providers, mobile network operators and other critical stakeholders to identify ways of tacking the pressing issues.

Nodding in agreement, Mr. Efosa Idehen, head, Compliance and Enforcement Department of the NCC, said that, indeed the participatory regulation has become entrenched in their corporate culture, as a means of soliciting industry response to a host of issues.

“This is to ensure to ensuring that whatever policies and regulations we come up with, enjoy wide acceptance within the industry,” he noted.

In a contribution, Mr Simon Aderinlola, national coordinating consultant, WATSPAN, said that unsolicited messages and other challenges identified in the system are solvable.

He advised that whatever criteria to be adopted by a working committee on the regulatory framework should take into cognizance the protection of local businesses and local content, hinting that foreign firms have devised means of monopolizing the system, and sometimes with hidden agenda.

Aderinlola also identified the guilty parties in the supposedly spam text messages or unsolicited texts to include in-country VAS providers, in-country Bulk SMS retailers, retail partners of international operators and MVNOS, International SMS termination partners engaged by telecos, among others.

He disclosed that WATSPAN is working towards developing a portal through which mobile subscribers can express their grievances.

 


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Vitel Wireless Lures Subscribers with “Data that Never Expires” Campaign

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Vitel Wireless, pioneer Mobile Virtual Network Operator (MVNO) licensed by the Nigerian Communications Commission (NCC), has launched an audacious “data that never expires” campaign designed to address consumer pain points in the market.

Vitel Wireless Lures Subscribers with “Data that Never Expires” Campaign

Kenneth Nwabueze, Chairman and CEO of Vitel Wireless

Fast-depleting data is a major issue for mobile users, particularly in Nigeria, with numerous complaints against network providers alleging that data plans exhaust prematurely.

But Vitel Wireless said it is now addressing the situation after extensive engagement with Nigerian consumers, particularly young people and small businesses.

Kenneth Neabueze, chairman of Vitel Wireless, said “What we’re saying to Nigerians is this, you buy the data, and you keep the data for as long as you want. There’s no more. You bought 2GB for two days, and it expires. If you buy that data under our scheme, it stays with you forever,” he said.

He added that the model promotes transparency and cost efficiency. “So it’s saving us money, it’s giving us transparency, and it’s giving us the ability to have control over how we spend and use our data,” he stated.

He noted that the concept was inspired by research into the everyday challenges Nigerians face.

“We talked to students who would tell us that in the middle of doing a project, they would be told that the data had expired, and we asked, ‘ How do we innovate?” We have analysed it, and we know, given the current economic conditions in Nigeria, you should buy the data with discounts of almost 40 per cent, and that’s why we are transparent”

The company has also unveiled a suite of products and services aimed at redefining connectivity, including its flagship Vitel Xphone.

The company explained that its services are available via both physical SIMs and eSIMs, with the 0712 number offering global use.

According to the firm, users can retain existing mobile numbers or migrate seamlessly, while enjoying nationwide coverage across all 36 states and the Federal Capital Territory with full GSM services including voice, SMS, USSD, and mobile data.

Chudi Nwabueze, chief operating officer of Vitel Wireless, described the firm as a technology telecom focused on innovation beyond traditional voice and data services.

“We’re coming in with a lot of innovation to activate applications and create tools that people can use in their businesses, homes, and daily lives,” he said.

He added that eSIM technology allows users to operate multiple lines on compatible devices, while introducing a range of digital solutions aimed at enhancing communication, safety, and business operations, anchored by its flagship Xphone.

Hence, the platform combines GSM and VoIP technologies to deliver seamless voice, video, and messaging services, along with cost-saving benefits and nationwide connectivity.

It is complemented by the Oga App, which enables real-time staff monitoring, automated payroll, and performance tracking to improve organisational efficiency.

Similarly, the network also rolled out SecureMe and Asset Tracker to address security and asset management needs.

While SecureMe provides GPS tracking and emergency alerts for personal and workplace safety, Asset Tracker helps businesses monitor and manage physical assets in real time.

Vitel Wireless noted that on pricing, challenged consumers to compare daily data costs across operators, while adding that the network offers discounts for higher volumes without imposing expiry limits.

Also speaking, Chinenye Adebayo,  relationship partnership manager, outlined opportunities for Nigerians to join the company’s distribution network by visiting the website and becoming a mobile agent or sun-agents in any state.

The company noted that its offerings, including Close User Group (CUG) services and high-speed wireless network, are designed to provide integrated digital solutions for individuals and enterprises, as it seeks to position itself as a disruptive force in Nigeria’s telecom sector.


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Nigeria, Ghana Trigger Stunning 45 Percent Surge in MTN Dividends

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MTN Group delivered impressive financial and operational achievements for 2025, boosted by strong performances in MTN Nigeria and MTN Ghana, as well as solid earnings from MTN South Africa.

Nigeria, Ghana Trigger Stunning 45 Percent Surge in MTN Dividends

The three core markets of Africa’s largest mobile provider enhanced profitability, free cash flow, and shareholder dividends by 45%.

IT Web Africa reported that Ralph Mupita, group CEO and president, MTN, highlighted that the telecoms giant’s robust commercial momentum across key markets capped the final year of its Ambition 2025 strategy, while laying the foundation for a new long-term growth phase under Ambition 2030.

“The Group’s overall performance in 2025 was excellent. In the final year of our Ambition 2025 strategy, we were proud to have exceeded the 300 million customers milestone,” he said.

MTN revealed that it now serves more than 307 million voice subscribers, 172 million data users, and 70 million Mobile Money customers across 16 African markets, reflecting the continent’s growing demand for digital connectivity and financial services.

The operator credited its results to disciplined commercial execution and sustained investment in network infrastructure, with R38 billion spent during the year to expand capacity, improve coverage and enhance service quality.

The group reported that data traffic surged 27%, while average monthly data consumption per user climbed to 12.5GB, up from 10.8GB a year earlier, reflecting Africa’s fast-growing appetite for digital services.

Financially, the performance was driven by MTN’s largest markets.

In constant currency terms, MTN Nigeria grew service revenue by 54.9%, while MTN Ghana increased service revenue by 35.9%.

Meanwhile, MTN South Africa recorded 2% growth, demonstrating operational resilience in one of the continent’s most mature and competitive telecom markets.

MTN Group service revenue rose nearly a quarter to R218 billion, while earnings before interest, tax, depreciation and amortisation climbed to R98.5 billion, supported by R3.6 billion in expense efficiencies.

Mupita stressed that the strong results translated into robust free cash flow and improved return generation, allowing the board to declare a dividend of 500 cents per share, up from 345 cents the previous year.

“This comfortably exceeds the minimum dividend of 370 cents we had previously guided,” he said.

The group also announced a R6 billion share buyback programme as part of an enhanced shareholder remuneration framework aimed at delivering stronger long-term returns.

Alongside its results, MTN unveiled Ambition 2030, a strategy centred on three platforms, connectivity, fintech and digital infrastructure, as it seeks to capture the next wave of growth driven by data adoption and financial inclusion across Africa.

“We are hugely excited about Africa’s potential. We are well positioned to leverage our scale, footprint and brand leadership to capture the significant structural growth opportunities identified,” said Mupita.

 

Source: IT Web Africa


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ATCIS Urges FG to Ensure Safety of Consumers Data

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Association of Telephone, Cable TV, and Internet Subscribers of Nigeria (ATCIS) non-profit consumer rights group dedicated to protecting the rights, interests, and welfare of telecommunications subscribers, has urged the Federal Government to ensure safety of telecom consumers’ data hosted by government agencies.

ATCIS Urges FG to Ensure Safety of Consumers Data

Dr Sina Bilesanmi, president of the body stated this World Consumers Day in Lagos.

He alleged that said subscribers” data are being jeopardised by some of its agencies.

Bilesanmi urged government to ensure that every subscriber in Nigeria can use digital service without fear of physical, financial, or data-related harm.

The ACTIS president said safety in the telecommunication sector extends beyond physical hardware to include data privacy and protection from cyber fraud.

“We call for stricter enforcement by the Standard organization of Nigeria (SON) to eliminate substandard mobile devices and Cable Tv equipment that pose fire or electric hazards.

“We also want safe services from telecoms that are transparent – free from hidden charges and misleading advertisements”, he said.

He urged subscribers to utilize platforms like ACTIS as well as NCC and even FCCPC web portal when they encounter service failures.

He also tasked FG on hosting Nigerian Data Privacy in the country.

He said: “We ask for more robust surveillance and swifter penalties for entities that violate consumer safety standards. We admonish the subscribers to be aware and speak out, a vigilant consumer is a protected consumer.”


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