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Sustaining a Courier Business
Courier business like every other business thrives on certain fundamentals; they include making and keeping promises. It is needless to make promises which you know you can hardly fulfill. It is advisable to make promises carefully and keep them always, even if it means a loss of margin or time. Word travels quickly when you fail to keep your promise. Ones reputation should be his greatest business asset and there is need to protect it at all costs.
A courier company should be able to devise a strategic plan and stick with it. A strategic plan starts by defining your strategic position. What is it that differentiates an operator from others and makes her services worthwhile? To determine a strategic position, one needs to consider how he can capitalize on industry trends, developments and competitive opportunities to make profit, as well as turning these advantages into a strong marketing message that is clear and precise. As you are taking advantage of this, you should also cuddle your present clients.
Current clients are also great for alerting you to other in-house projects in some other departments. Don’t wait for an invitation. Ask if there might be colleagues in the company who could benefit from your services. Finally, your current clients can help you locate work outside of the company if you’re bold enough to ask for outside referrals.
There is also the need to market incessantly. Creating a marketing plan is the easy part, making that first cold call is the difficult part. The good news; if your marketing plan is filled with relationship-building opportunities and exercises, there is no cold calling. It’s all warm calling to potential clients whom you’ve already had the pleasure of making acquaintance with at seminars, conferences and classes, friends, colleagues, clients.
In a period when the world economy is experiencing layoffs and cutbacks, the courier sector is affected with a reduction in volume of goods in transit. To be able to weather the storm and keep afloat when the storm is over, courier companies should mind cash flow (in and out). According to resource materials, more businesses fail from cash flow problems than any other reason. Cash flow is a two-headed monster. It is a advisable to purchase strategically, spend wisely, and negotiate well.
Many professionals now enter into partnerships to reduce workload or for camaraderie. In savoring strategic partnership, there is need to look for a courier company that is willing to work as hard as your own company and one has a proven track record. That special company should have business, creative or technical strengths that complement, not mimic, yours.
Many a superb friendship has been ruined in partnership. If your partner ends up being a drain, your company will suffer emotionally and financially and run the risk of losing clients — perhaps to your former partner. Courier operators are therefore advised to their due diligence on potential partners just as they would on any investment in the future.
Practice the fundamentals because they truly are: professional work habits, excellent customer service, best face forward, win-win partnering, appropriate use of time and technology for each project, answering the phone, responding quickly to e-mails, rectifying errors with a smile. They’re fundamental and they work.

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General News
PalmPay User Shares Experience on Fintech Apps to Trust in Nigeria

For many Nigerians, fintech apps are judged by one simple question: Can I trust the platform? For Happiness, a young Nigerian entrepreneur, the answer manifested in the most defining moments of her life.

Trust Built Through Everyday Use
In 2025, Happiness relied on PalmPay to run her business, from receiving customer payments, paying vendors, and managing daily transactions. During PalmPay’s Hustle Grant Campaign, she joined thousands of small business owners hoping to win the N500,000 funding.
While she didn’t make the shortlist, the campaign gave her business something just as valuable: visibility. New customers discovered her brand, enquiries increased, and sales followed.
PalmPay didn’t just host a campaign; it created an ecosystem where small businesses could be seen and supported.
Just days later, Happiness’ life changed. On August 30, 2025, she lost her father. With this loss came challenges, especially payments. They tried transferring money through regular banks but were met with declined transactions. Happiness suggested using her PalmPay account and it was successful.
In a moment defined by loss and urgency, PalmPay cut through the chaos, proving that reliability isn’t a feature, it’s a lifeline. Happiness’ relationship with PalmPay didn’t stop at transactions. Through other management tools on the app, she learned to build discipline around her finances.
More Than an App, a Financial Partner
Beyond transactions, PalmPay’s tools helped Happiness build better money habits and financial discipline. Today, the brand continues to reward reliability through initiatives like its ongoing Premier Cool campaign, reinforcing a simple message: consistency should come with value.
The idea is simple: Purchase a bar of soap and stand a chance to get ₦10,000cash and other cash benefits.
It’s PalmPay’s way of saying that smart money habits deserve real value in return.
Why PalmPay Earns Trust
Life doesn’t give warnings before it tests you. When it does, you need a platform that doesn’t just usually work but always works.
For many users, PalmPay proves to be more than a payment app. It is a trusted partner powering ambitions, supporting users through defining life moments, while helping them bank smartly.
When it mattered most, PalmPay worked. To watch the full testimonial visit: @palmpayapp_ng
News
Stakeholders Demand Stronger Governance and Infrastructure to Drive Tech Adoption @ Lagos AI Summit

As AI adoption accelerates across Nigeria, leaders at the “AI in Action Now” conference 2026 have called for a balance between rapid innovation and strict regulatory governance. The event, held at the Lagos Oriental Hotel, highlighted both the doggedness of Nigerian builders and the risks of unregulated data usage.

Dotun Adeoye, Co-Founder of AI Nigeria, raised alarms over “Shadow AI”, a trend where employees upload sensitive official documents to public AI platforms. He praised the Nigerian Data Protection Commission (NDPC) for its recent aggressive stance, including multi-million-dollar fines against major banks and social media brands.
“Innovation without governance is dangerous. The regulator now has the job of educating players. We are working in partnership with them to ensure players don’t just get fined, but actually understand how to protect data locally rather than storing it abroad, ” Adeoye noted.
Addressing issues of lack of infrastructure to carry AI adoption, Conference Convener Debola Ibiyode admitted that while Nigeria lacks the traditional foundation for AI adoption, the tech community cannot afford to wait.

“The simple answer is we don’t have the infrastructure, but Nigeria has never really had infrastructure to drive anything, and we still thrive, ” Iboyode said, encouraging students and builders to look beyond current limitations. “Once we start to build based on what we have now, it will encourage those who need to provide the infrastructure to do their part. The world will not wait for us,” she insisted.
To bridge this gap, she highlighted the AI Foundry Africa, an incubator designed to mentor ideas into market-ready products.
Meanwhile, speaking to journalists on the sidelines, Biodun Ogunleye, the Lagos State Commissioner of Energy and Mineral Resources, echoed the sentiment that the government’s role is to facilitate the right environment through partnership. He emphasized that data generated from interactions with the government must have long-term value.
“We must ensure that in all facets from production to interaction with government, the tools required to ensure data has value are appreciated,” Ogunleye stated.
He concluded that through private-sector collaboration, the government can focus on its primary functions while leveraging AI to ensure the nation aspires for the future.
General News
Nigerians Target Self-Improvement, Business Startups in 2026 Google Data

Google Search data from the first two weeks of 2026 reveals Nigerians are prioritising ambition, self-growth, and entrepreneurial ventures as they embrace the new year with renewed drive for personal and professional excellence.

The data shows a 40 per cent spike in searches related to self-improvement and “becoming better”, reflecting a nationwide shift from mere resolutions to actionable plans across boardrooms, classrooms, and homes. Entrepreneurship leads the charge, with “how to start a business” topping “how to start” queries after an 80 per cent surge, alongside rising interest in blogging, podcasting, and YouTube channels to foster economic opportunities.
Personal development dominates, as searches for “how to be a better person” rose 20 per cent, extending to relationships with queries on becoming better lovers, partners, husbands, wives, and listeners. Health resolutions gain traction, with 40 per cent increases in “how to eat healthy”, “healthy diet”, and “how to meditate” underscoring commitments to physical vitality and mental wellness.
Skill mastery captivates diverse audiences, from “how to improve English” and communication skills to enhancing memory, credit scores, and even handwriting, while leisure pursuits spike in “how to get better at” chess, singing, running, Fortnite, and soccer. Top searches include “how to improve communication skills”, “how to be a better listener”, and entrepreneurial starters like “how to start a podcast”, painting a portrait of a nation honing edges for success.
Taiwo Kola-Ogunlade, Communications and Public Affairs Manager for West Africa at Google, described the trends as a “powerful reflection of Nigeria’s collective ambition”, affirming the company’s dedication to tools like Search and Gemini for guiding Nigerians toward prosperity
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