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EDS Express Thrives on Transparency –Udoh

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Udoh Felix, the managing director/chief executive officer of EDS Express Limited, a courier, haulage and logistics company, has harped on the need for courier companies in Nigeria to exhibit transparency in their dealings with their clients to restore the confidence of clients on the courier industry. This according to him, will be able to take the industry to the next level .He said the confidence of clients in the industry has been smeared as a result of a number of sharp practices perpetrated by some bad eggs amongst them in the past.
Udoh emphasized that the Courier Regulatory Department is now trying to do everything possible to correct some of those wrong doings to ensure that the courier industry is properly shaped. Furthermore, he said there is need to redeem the confidence that has been lost over the years so that people can walk up to courier offices and entrust them with their mails and consignments without being scared that such mails may be tampered with, dumped, misrouted, or get lost in transit even as he urged entrepreneurs and investors in the industry to invest more money saying that courier business is capital intensive. 
On the importance of Information and Communications Technology on the sector, Udoh said the gains of ICT on any industry or economy even to an individual cannot be overemphasized.  He said with one of the tools called track and trace, customers of the company can sit in the comfort of their homes and offices and track the movement of their mails all over the world once you send such document or parcel. He said the company gives the client an airway bill number with which he can log on the company’s website to monitor the movement of his parcel until such a parcel gets to its destination.  According to him, such a facility can also allow one to know who assigned for the letter on arrival and at what time.
Udoh also informed that to exploit the ICT further that the company is working to ensure that all its operations are computerized at least in the zonal districts to link up with the head office to be able to sit down in Lagos and know what is happening in Abuja for instance and in other locations.
Customer satisfaction remains a core passion and strong selling point of the young company that has within barely one year of its operation, having been licensed in July last year by the CRD, opened 15 branch networks in the country.
“We would rather run at a loss, deliver customer consignment at a loss than delay it one minute longer than necessary. We believe in doing things the right and proper way. When it comes to bulk mail, if for any reason we cannot deliver anyone, we would rather send it back to the owner even if he decides not to pay us. We would rather feel satisfied that we have done a good job than dump the mails and come forward to say that we have delivered,” he said.
The kind of conscience we operate he explained will not allow us to do that for we believe in transparency, speedy delivery and reliability. “We believe that if a man walks into our office and gives us a piece of paper  which you may not know the value of, we believe  that the man who owns that piece of paper and is paying for its delivery  has high regard for that piece of paper.”
On what informed the setting up of the company? Udoh said the directors of EDS had thought over the past years some of the things not properly done in the courier service delivery including misrouting of mails, pilfering, delay in delivery and service failures among other things and decided to play a leading role in transforming the sector by providing first class service to clients.
He noted that some of the courier companies would claim to be able to deliver within 24 hours or return sender’s money and at the end of the day you have a document that is urgent taking two to three days before reaching its destination. “For us at EDS that is not supposed to be the face of courier,” Udoh said.
“When you talk about courier service, it has to do with speed, reliability, transparency. If you are a courier service operator and I walk up to send my document through you , I want to believe that document shouldn’t be tampered with  and I also expect that it should be delivered on time too because I paid for it”
To further underscore the importance of speedy mails delivery, Udoh said looking back, courier service all over the world started with the airline from the aviation industry and that in those days when the aviation industry came on stream, first area of service as a matter of priority was mail delivery and passenger service was secondary.
On how to regulate the sector adequately, EDS CEO said the issue has come up a number of times at CRD organized workshops and trainings for courier operators but he believes anything that will shape the future of the courier industry will be a worthwhile development.
“I don’t see anything wrong in CRD being given an autonomous title to fully regulate the industry. For now there is a limit to which it can regulate the industry. Except a person that is fully empowered to regulate the industry, there are certain things he may not be able to do and even to achieve. CRD is doing marvelously well. The man at the helm of affairs, Dr Simon Emeje is the kind of man we need there. He is the kind of man we believe will take the courier industry to the shore. He has a passion for the job, he is focused, he is open and transparent, he leaves his doors open at any time irrespective of who you are,” Udoh disclosed.
On the company’s expansion plans, Udoh said in the next few years the target of EDS is to have outstations in all the 36 state capitals in Nigeria. According to him, the company has at present outstations in about 15 cities and network agents in all the cities of the federation as he said even now that the company has consignments going to almost all the cities of the federation.  He emphasized that for a courier company and service delivery  that there is great  need effective network system without which one  cannot break even. “So part of the focus we have for the next five years is to ensure that we have superlative network coverage,” he said.

 


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Nigeria CommunicationsWeek believes that technology makes life more exciting and helps improve the lives of people around Nigeria and indeed the world. So since 2007, we have devoted our energy to independent reportage of technology and how they affect lives.

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NOVA Bank Opens Regional Office in Owerri

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NOVA Bank has opened its regional office in Owerri, Imo State, as part of its expansion drive across the South-East and South-South regions.

NOVA Bank Opens Regional Office In Owerri

At the inauguration ceremony, recently, Senator Hope Uzodinma, Imo State Governor, announced that the state government would provide land for the development of the bank’s permanent regional headquarters for the South-East and South-South in Owerri.

The event was attended by government officials, business leaders from the two regions, and members of the Nigerian diaspora.

Governor Uzodinma stated that the bank’s entry into Imo State aligned with the government’s efforts to promote economic growth through infrastructure development, improved road networks, and market-driven initiatives.

He described NOVA Bank as an early investor in the region’s emerging economic opportunities.

He also commended the bank’s approach of combining physical banking infrastructure with digital platforms, noting that it aligns with the state’s emphasis on technology-driven governance and commerce.

“In recognition of NOVA Bank’s vision and long-term commitment to the region, the Imo State Government will allocate a suitable parcel of land in a prime location for the development of its permanent South-East/South-South Regional Headquarters,” the governor said.

Speaking at the event, Phillips Oduoza, chairman, NOVA Bank, thanked the Imo State Government and residents for their support, describing the Owerri office as a key part of the bank’s national expansion strategy.

“The opening of our regional office in Owerri marks a strategic milestone in NOVA Bank’s growth and underscores our commitment to the South-East and South-South,” Oduoza said, adding that the city would serve as a hub for the bank’s operations in the region.

He said the bank’s expansion is driven by a focus on sustainable growth, innovation and strong financial fundamentals, noting that NOVA Bank is investing in digital infrastructure and financial solutions to support small and medium-sized enterprises, corporates, public-sector institutions, high-net-worth individuals and the mass market.

According to him, the planned regional headquarters is expected to support job creation, improve access to credit, promote enterprise growth and deepen financial inclusion across the two regions.

Oduoza said the bank remains focused on building a resilient institution that delivers value to customers, partners and shareholders.

The opening of the Owerri regional office marks NOVA Bank’s latest step in expanding its presence in southern Nigeria.


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US Begins Partial Visa Ban on Nigerians January 1

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The United States will begin a partial suspension of visa issuance to Nigerians from January 1, 2026, following a new presidential proclamation aimed at strengthening border and national security.

US Begins Partial Visa Ban on Nigerians January 1

The US Mission in Nigeria announced on Monday that the restriction will take effect at 12:01 a.m. Eastern Standard Time in accordance with Presidential Proclamation 10998, titled ‘Restricting and Limiting the Entry of Foreign Nationals to Protect the Security of the United States.’

According to the mission, Nigeria is one of 19 countries affected by the measure.

Others listed are Angola, Antigua and Barbuda, Benin, Burundi, Cote d’Ivoire, Cuba, Dominica, Gabon, The Gambia, Malawi, Mauritania, Senegal, Tanzania, Togo, Tonga, Venezuela, Zambia and Zimbabwe.

The proclamation provides for a partial suspension of visa issuance covering nonimmigrant B-1/B-2 visitor visas, as well as F, M and J student and exchange visitor visas.

It also applies to immigrant visas, though with limited exceptions.

The statement read in part, “Effective January 1, 2026, at 12:01 a.m. EST, in line with Presidential Proclamation 10998 on “Restricting and Limiting the Entry of Foreign Nationals to Protect the Security of the United States,” the Department of State  is partially suspending visa issuance to nationals of 19 countries – Angola, Antigua and Barbuda, Benin, Burundi, Cote D’Ivoire, Cuba, Dominica, Gabon, The Gambia, Malawi, Mauritania, Nigeria, Senegal, Tanzania, Togo, Tonga, Venezuela, Zambia, and Zimbabwe – for nonimmigrant B-1/B-2 visitor visas and F, M, J student and exchange visitor visas, and all immigrant visas with limited exceptions.”

US officials clarified that the policy does not apply to all travellers. Exemptions include immigrant visas for ethnic and religious minorities facing persecution in Iran, dual nationals applying with passports from countries not affected by the suspension, and Special Immigrant Visas for eligible US government employees.

Other exempted categories include lawful permanent residents of the United States and participants in certain major international sporting events.

The US government emphasised that the proclamation applies only to foreign nationals who are outside the United States on the effective date and who do not hold a valid US visa as of January 1, 2026.

“Foreign nationals, even those outside the United States, who hold valid visas as of the effective date are not subject to Presidential Proclamation 10998. No visas issued before January 1, 2026, at 12:01 a.m. EST, have been or will be revoked pursuant to the Proclamation,” the statement added.

Visa applicants from affected countries may continue to submit applications and attend interviews. However, the US Mission noted that such applicants “may be ineligible for visa issuance or admission to the US” under the new rules.

The announcement comes amid a series of recent US policy decisions that have raised concerns among Nigerians seeking to travel, study or migrate to the country.

In October, the United States added Nigeria back to its list of countries accused of violating religious freedom, citing persistent insecurity and attacks on Christian communities. This was followed by Nigeria’s inclusion on a revised US travel ban list that imposed partial entry restrictions on Nigerians.

The US has also tightened immigration and visa policies affecting Nigerians. Earlier this year, the validity of most non-immigrant visas issued to Nigerians was reduced to single-entry visas with a three-month duration.

 


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DPLAN Threatens NDPC with Legal Action for Setting aside $32.8m Meta Fine

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Data Privacy Lawyers Association of Nigeria (DPLAN), a professional body dedicated to fostering the growth and advancement of privacy and data protection, has issued a formal pre-action notice to the Nigeria Data Protection Commission (NDPC), threatening to initiate legal proceedings over what it described as an unlawful consent judgment that set aside a $32.8 million remedial fine imposed on Meta Platforms, Inc.
DPLAN Threatens NDPC with Legal Action for Setting aside $32.8m Meta Fine
In a letter dated December 15, 2025, and addressed to the National Commissioner of the NDPC, the association, made up of data protection and privacy law practitioners, gave the Commission a 30-day ultimatum to provide explanations or face litigation at the Federal High Court.

The pre-action notice was signed by Emmanuel Okpara, Esq., Litigation and Compliance Director, and Mus’ab Awwal Mu’az, Esq., secretary of the Association’s Steering Committee.

The dispute stemmed from a consent judgment delivered on November 3, 2025, by Justice J.K. Omotosho of the Federal High Court, Abuja, in Suit No: FHC/ABJ/CC/355/2025 between Meta Platforms, Inc. and the NDPC.

Following investigations conducted under the Nigeria Data Protection Act (NDPA), 2023, the NDPC had issued a Final Order against Meta Platforms, Inc., finding “widespread violations of the data protection and privacy rights of approximately 61 million Nigerians,” and imposing a remedial fine of USD 32,800,000.

The pre-action notice was signed by Emmanuel Okpara, Esq., Litigation and Compliance Director, and Mus’ab Awwal Mu’az, Esq., Secretary of the Association’s Steering Committee.

The dispute stemmed from a consent judgment delivered on November 3, 2025, by Justice J.K. Omotosho of the Federal High Court, Abuja, in Suit No: FHC/ABJ/CC/355/2025 between Meta Platforms, Inc. and the NDPC.

Following investigations conducted under the Nigeria Data Protection Act (NDPA), 2023, the NDPC had issued a Final Order against Meta Platforms, Inc., finding “widespread violations of the data protection and privacy rights of approximately 61 million Nigerians,” and imposing a remedial fine of USD 32,800,000.

The NDPC investigation stemmed from a petition filed at the commission on August 14, 2023, against Meta Platforms Inc. by the convener of Personal Data Protection Awareness Initiative, Ozoemena Nwogbo, regarding violation of the Nigeria Data Protection Act.

After its investigation, NDPC found Meta Platforms Inc. wanting and, on February 18, 2025, issued nine Final Orders against Meta Platforms Inc.

NDPC’s Order

The NDPC’s order nine reads, “Meta shall pay the naira equivalent of 32,800,000 USD (Thirty-two million, eight-hundred thousand United States Dollars) as a remedial fee. The naira equivalent shall be at the rate determined by the Central Bank of Nigeria.

“The details of the account for payment of the remedial fee are as follows: Account Name: Nigeria Data Protection Commission Fund Account. Account Number: 0020331265048 (300131267). Use RTGS for payment.”

The NDPC added, “Note that Meta has a right to seek a judicial review of this decision. The Commission will closely monitor Meta’s remediation process and its impact on data subjects for upwards of six months.”

However, the Final Order was subsequently set aside through Terms of Settlement, which were adopted by the court as a consent judgment on November 3, 2025, following a suit marked FHC/ABJ/CS/355/2025, filed by Meta Platforms Inc. against the NDPC.

Part of the Terms of Settlement entered between NDPC and Meta Platforms Inc. reads, “The applicant (Meta Platforms Inc.) and the respondent (NDPC) have come to a mutual settlement agreement that resolves the dispute underlying the applicant’s originating Summons.

“Pursuant to this agreement: (I) the applicant has agreed to provide specific remedial consideration to the respondent in support of protecting the rights of data subjects in Nigeria; and (II) the respondent has inter alia agreed to set aside and waive any rights to enforce or take steps to enforce the Final Orders against the applicant.”

The settlement terms specifically read, “In the light of the foregoing: The applicant wholly and completely terminates, abandons, withdraws, and discontinues the Originating Summons as well as any and all claims against the respondent connected to or arising from the matters or the subject matter thereof, except as the parties have otherwise agreed.

“The respondent: (I) sets aside the Final Orders against Meta; and (II) save and except as the parties have otherwise agreed, fully and firmly releases and discharges Meta from any and all claims, demands, actions, causes of action, contracts, obligations, suits, debts, costs, liabilities, which the respondent ever had, may now have, or May hereafter claim to have against Meta in respect of the matters.”

Association Alleges Illegality In Settlement

But the Data Privacy Lawyers Association contended that the consent judgment was entered into unlawfully, arguing that it was done without lawful statutory authority, in violation of the Nigeria Data Protection Act, 2023, and in derogation of the constitutional right to privacy guaranteed under Section 37 of the Constitution of the Federal Republic of Nigeria, 1999 (as amended).

The Association further said the action was taken “to the grave prejudice of millions of affected Nigerians and the public interest, as well as the Federal Government of Nigeria.”

In the notice, the Association warned that unless the issues raised are urgently addressed within the statutory notice period, it would approach the Federal High Court to seek multiple reliefs.

These include an order setting aside, vacating, and nullifying the consent judgment on grounds of fraud, collusion, material non-disclosure, lack of statutory authority, and violation of the NDPA, 2023.

It is also seeking a declaration that the consent judgment is “null, void, unconstitutional, and of no legal effect,” as well as a declaration that the NDPC lacks statutory authority to waive, compro

Other reliefs sought include an order restoring and reviving the Final Order against Meta Platforms, including the $32.8 million fine, and an order restraining any further reliance on or enforcement of the consent judgment.

The Association also asked the court for other orders the Court may deem fit in the interest of justice, public accountability, and the protection of constitutional rights.

In the interest of transparency and accountability, the Association urged the NDPC to provide a written explanation of the legal basis for entering into the Terms of Settlement, clarify the statutory authority relied upon to waive the remedial fine and set aside the Final Order, and take steps to remedy the issues raised.

The letter, the Association said, constitutes the requisite pre-action notice under applicable law.

It warned that unless the concerns are satisfactorily addressed within 30 days of receipt of the notice, it will proceed to institute legal proceedings without further recourse.

mise, or extinguish liabilities, sanctions, or remedial fines arising from established violations of the Act.


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