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EDS Express Thrives on Transparency –Udoh
Udoh Felix, the managing director/chief executive officer of EDS Express Limited, a courier, haulage and logistics company, has harped on the need for courier companies in Nigeria to exhibit transparency in their dealings with their clients to restore the confidence of clients on the courier industry. This according to him, will be able to take the industry to the next level .He said the confidence of clients in the industry has been smeared as a result of a number of sharp practices perpetrated by some bad eggs amongst them in the past.
Udoh emphasized that the Courier Regulatory Department is now trying to do everything possible to correct some of those wrong doings to ensure that the courier industry is properly shaped. Furthermore, he said there is need to redeem the confidence that has been lost over the years so that people can walk up to courier offices and entrust them with their mails and consignments without being scared that such mails may be tampered with, dumped, misrouted, or get lost in transit even as he urged entrepreneurs and investors in the industry to invest more money saying that courier business is capital intensive.
On the importance of Information and Communications Technology on the sector, Udoh said the gains of ICT on any industry or economy even to an individual cannot be overemphasized. He said with one of the tools called track and trace, customers of the company can sit in the comfort of their homes and offices and track the movement of their mails all over the world once you send such document or parcel. He said the company gives the client an airway bill number with which he can log on the company’s website to monitor the movement of his parcel until such a parcel gets to its destination. According to him, such a facility can also allow one to know who assigned for the letter on arrival and at what time.
Udoh also informed that to exploit the ICT further that the company is working to ensure that all its operations are computerized at least in the zonal districts to link up with the head office to be able to sit down in Lagos and know what is happening in Abuja for instance and in other locations.
Customer satisfaction remains a core passion and strong selling point of the young company that has within barely one year of its operation, having been licensed in July last year by the CRD, opened 15 branch networks in the country.
“We would rather run at a loss, deliver customer consignment at a loss than delay it one minute longer than necessary. We believe in doing things the right and proper way. When it comes to bulk mail, if for any reason we cannot deliver anyone, we would rather send it back to the owner even if he decides not to pay us. We would rather feel satisfied that we have done a good job than dump the mails and come forward to say that we have delivered,” he said.
The kind of conscience we operate he explained will not allow us to do that for we believe in transparency, speedy delivery and reliability. “We believe that if a man walks into our office and gives us a piece of paper which you may not know the value of, we believe that the man who owns that piece of paper and is paying for its delivery has high regard for that piece of paper.”
On what informed the setting up of the company? Udoh said the directors of EDS had thought over the past years some of the things not properly done in the courier service delivery including misrouting of mails, pilfering, delay in delivery and service failures among other things and decided to play a leading role in transforming the sector by providing first class service to clients.
He noted that some of the courier companies would claim to be able to deliver within 24 hours or return sender’s money and at the end of the day you have a document that is urgent taking two to three days before reaching its destination. “For us at EDS that is not supposed to be the face of courier,” Udoh said.
“When you talk about courier service, it has to do with speed, reliability, transparency. If you are a courier service operator and I walk up to send my document through you , I want to believe that document shouldn’t be tampered with and I also expect that it should be delivered on time too because I paid for it”
To further underscore the importance of speedy mails delivery, Udoh said looking back, courier service all over the world started with the airline from the aviation industry and that in those days when the aviation industry came on stream, first area of service as a matter of priority was mail delivery and passenger service was secondary.
On how to regulate the sector adequately, EDS CEO said the issue has come up a number of times at CRD organized workshops and trainings for courier operators but he believes anything that will shape the future of the courier industry will be a worthwhile development.
“I don’t see anything wrong in CRD being given an autonomous title to fully regulate the industry. For now there is a limit to which it can regulate the industry. Except a person that is fully empowered to regulate the industry, there are certain things he may not be able to do and even to achieve. CRD is doing marvelously well. The man at the helm of affairs, Dr Simon Emeje is the kind of man we need there. He is the kind of man we believe will take the courier industry to the shore. He has a passion for the job, he is focused, he is open and transparent, he leaves his doors open at any time irrespective of who you are,” Udoh disclosed.
On the company’s expansion plans, Udoh said in the next few years the target of EDS is to have outstations in all the 36 state capitals in Nigeria. According to him, the company has at present outstations in about 15 cities and network agents in all the cities of the federation as he said even now that the company has consignments going to almost all the cities of the federation. He emphasized that for a courier company and service delivery that there is great need effective network system without which one cannot break even. “So part of the focus we have for the next five years is to ensure that we have superlative network coverage,” he said.

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General News
WHO Says Ebola Risk Now at Highest Level

World Health Organisation (WHO), yesterday, said that Ebola outbreak is “very high” but added that the global risk remains “low”.

So far, 82 cases and seven deaths have been confirmed in the Democratic Republic of Congo (DRC), but WHO, said, the real scale of the outbreak is likely far larger, with nearly 750 suspected cases and 177 suspected deaths reported
Tedros Adhanom Ghebreyesus, chief, WHO, said the situation was “deeply worrisome”.
He said there were now nearly 750 suspected cases in the DR Congo and 177 suspected deaths, as health workers scramble to track down contacts of everyone thought to be infected with the virus.
“The Ebola outbreak in the Democratic Republic of the Congo is spreading rapidly,” he told a press conference.
“So far, 82 cases have been confirmed in DRC, with seven confirmed deaths.
“But we know in people who travelled from DRC and one death.
Measures to address the epidemic in DRC are much larger.
There are now almost 750 suspected cases and 177 suspected deaths.”
He said the situation in Uganda was “stable”, with two cases confirmed in Uganda, including “intense contact tracing” and calling off the Martyrs’ Day commemorations, “appear to have been effective in preventing the further spread of the virus”, Tedros added.
While a US national who was working in the DRC has tested positive and been transferred to Germany for care, Tedros said another US national deemed to be a high-risk contact had been transferred to the Czech Republic.
Besides national staff already in the DRC, he said 22 international staff had been deployed to the field, “including some of our most experienced people”.
Tedros said that violence and insecurity were impeding the response to the outbreak in the DRC.
“We are now revising our risk assessment to very high at the national level, high at the regional level, and low at the global level.
“So far, 82 cases have been confirmed in DRC, with seven confirmed deaths.
“But we know the epidemic in DRC is much larger. There are now almost 750 suspected cases and 177 suspected deaths.
“The situation in Uganda is stable, with two cases confirmed in people who travelled from DRC, with one death.”
Tedros said that violence and insecurity were impeding the response to the outbreak.
Telecom
Airtel Africa Launches $110m Share Buyback Programme for Capital Efficiency

Airtel Africa Plc has announced a strategic initiative in partnership with Barclays Capital Securities Limited to execute on-market share purchases totaling up to $110 million.

This initiative will be divided into non-discretionary and discretionary segments, marking a proactive step in optimizing the company’s capital structure and enhancing shareholder value.
In a statement released on the Nigerian Exchange and signed by Simon O’Hara, group company secretary, Airtel Africa described this share buyback program as a key component of its broader strategy to return cash to shareholders.
It noted that the program aims to repurchase up to one percent of the company’s issued share capital as of the date of this announcement.
“This decision by the Board reflects the organization’s strong financial position and its commitment to maintaining flexibility while continuing to invest for growth across its markets.
“The initial phase of the program will see Airtel Africa collaborating with Barclays Capital Securities to facilitate the purchase of its ordinary shares,” the statement noted.
According to Airtel Africa, the agreement features two key components operating concurrently: a non-discretionary segment allowing Barclays to purchase up to $60 million of ordinary shares independently of the company, and a discretionary segment where Airtel Africa can guide Barclays in purchasing an additional $50 million, adhering to the regulations set forth by the Market Abuse Regulation (EU) No 596/2014.
“The program is set to commence today and is expected to conclude by November 27, 2026, unless terminated earlier under the agreement’s terms. Airtel Africa has signaled that as the initiative progresses, further tranches may be announced to achieve its objective of repurchasing up to one percent of its issued share capital.
“The primary aim of this buyback program is to streamline the company’s capital. Accordingly, all shares purchased will be cancelled, contributing to a more efficient capital structure. Any transactions will be performed in alignment with pre-defined parameters outlined in the agreement with Barclays and comply with the authority granted by shareholders for share repurchases.”
At the annual general meeting on July 9, 2025, shareholders authorized the company to buy back a maximum of 366.073 million ordinary shares.
Following the previous buyback program, the remaining authority now stands at a maximum of 357.042 million ordinary shares, demonstrating ongoing support from shareholders for these initiatives.
Telecom
NCC Drafts New Rules for Virtual Mobile Operators

Nigerian Communications Commission (NCC), Nigeria’s telecom regulator has released draft rules for mobile virtual network operators (MVNOs) as authorities seek to organize a market that is still at an early stage.

The NCC published the proposed “Business Rules for Mobile Virtual Network Operations in Nigeria” and opened a consultation process for industry stakeholders.
Comments can be submitted until June 29, while a public consultation is scheduled for July 9.
According to the NCC, the proposed rules define the obligations and responsibilities of both MVNOs and host network operators (HNOs).
The framework also sets conditions for licensing, compliance, interconnection, numbering resources, SIM and eSIM management, and network hosting agreements.
Regulators also seek to guarantee fair access to telecom infrastructure and reduce delays tied to the integration of MVNOs into existing mobile networks.
The text further includes provisions related to service quality, customer protection, network reliability, and data security.
Violations could lead to administrative sanctions or corrective measures under existing telecom laws.
Nigeria officially opened the MVNO market in 2023. That year, the NCC awarded licenses to 25 operators for a combined 5.9 billion naira, or about $4.3 million. Since then, around 40 licenses have been issued, with operators such as Vitel and Visafone already launching services.
Authorities see MVNOs as a way to improve competition in the telecom sector while helping extend services to underserved and unserved populations.
As of March 2026, Nigeria counted 185.7 million mobile subscribers and 153.8 million internet subscribers, according to NCC data.
Despite the size of the market, digital access remains uneven across the country.
Government estimates show that nearly 20 million Nigerians still remain outside the digital ecosystem.
The GSMA estimated that about 120 million Nigerians did not use mobile internet in 2023.
High service costs and inconsistent service quality also remain major concerns in the telecom sector.
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