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Insurance Industry Needs Technology for Transformation-Oyeneyin

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Kola Oyeneyin, CEO, Venia Group, owners of Myautogenius.com
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Kola Oyeneyin, CEO, Venia Group, owners of insurance revolutionary platform in Nigeria called Myautogenius.com is a speaker and trainer on several platforms and on multiple topics including entrepreneurship, business start-up, career, technology/social media, social and economic Issues, and so on.
Oyeneyin is also a passionate social change advocate and founder/convener of sleeves Up Youth Foundation, a youth advocacy platform for proactive action on good governance, advocacy, education, healthcare and job/wealth creation in Nigeria,
He spoke to peter ugwu on the visions of Myautogenius.com for the Nigerian Insurance sector.

Myautogenius.com
It is a platform where Nigerians can finally browse, click and insure in less than five minutes. You go on the platform, search and buy the right insurance policy for car in less than five minutes and print your policy by yourself.
We will do the rest for you. Of course, we will upload your details on Nigerian Insurance Database (NID) platform to show that you are fully insured; police will not harass you.
So, it is a one-stop shop that from your mobile, desktop and at the comfort of your home or office, you can actually buy insurance.
For example, with 15.5 million cars in Lagos alone and over 14% of cars on Nigerian roads uninsured or driving with fake insurance policies, there has always been a gap to access an insurance intermediary channel that will provide the advantage of convenience, speed and authentic insurance covers in real-time.
We are here to bridge that gap and even do more for the sector’s growth.

Insurance Acceptability and Patronage in Nigeria
We are hoping that the same way internet is penetrating Nigeria, insurance will begin to receive massive acceptability among Nigerians.
About three years ago there were only 10million Nigerians online, today the number has jumped to 65 million.
So, as internet usage grows, because the mobile has become the order of the day, people ability to access anything online continues to increase, so why not insurance.
The idea is that our products and service will be available online for Nigerians to make decisions on what package is best for them and at what price they want it, from which insurance company.

The Three Component Clients
Basically, there are three clients here: the customers/users, the players in the industry and the regulator.
For the customers we want to provide them three things: convenience, access and price. We want to make sure they are able to access insurance policies anytime; they are conveniently doing it and at the right price.
For the insurance companies, we are bringing them a new market. A market of 13.5 million Nigerians who are uninsured and a market of N58 billion lost to fake insurance licence providers.
So, that is what we are bringing a change of attitude, process, access and gain to the players too. To the regulators, we are bringing to them market intelligent.
This can be done through data that will help them shape the industry. This is enables intelligent decisions and policies. We are hoping that as the different stakeholders benefit, it will begin to transform the industry in a short period of time.

#OneGuyLikeThat Message to Tackle Fake Insurance Licensing
Absolutely, there are two things we are tackling. The concept of #OneGuyLikeThat is about a person who sells fake things. It could be fake shoes, phones, in fact, anything.
And when you are asked, ‘where did you buy it from’ the response is usually, ‘Hey, from #OneGuyLikeThat.
When you miss your way and if asked how were able to trace the route, the answer is usually, ‘Well, #OneGuyLikeThat directed me’. Now, we are simply saying that, we are the #OriginalGuys that are replacing the #OneGuyLikeThat.
We are the #OneGeniusLikeThat who is replacing the #OneGuyLikeThat. We are hopeful that Nigerians will begin to believe insurance works and at the right price. So, that is the idea: to change the negative concept associated with the #OneGuyLikeThat to a positive side through a good-guy-like-that. As we provide good service, the opinion will begin to change.
 As time goes one, we will begin to appeal to those who are completely uninsured; that is those who don’t regard insurance as something meant for them.
They believe insurance do not work, full of fakes or it is meant for a particular class of people. With time, such opinion will be overturned.

Buying Insurance In five Minutes, How Possible?
It is very simple. You go on my Autogenius.com and search for code. Put in your email address, and telephone number.
Through a short message system (SMS), there will be a confirmation that you have come on our platform.
Then, you look at the different products; search for the one that suites you. The next thing is for you to put in your car details; you will see the list of insurance companies that provide the services, you can compare their services and features.
After that, select your choice, use either your MasterCard, Verve, Myautogenuis scratch card or mobile money to pay. Instantly, you will print your certificate.

Lack of Confidence in Insurance Industry
This is part of the reasons we launched the first online claim reporting system in Nigeria. Once you have a claim to make, you go on our platform and click on report a claim.
The moment such report is made, automatically, you can see all the cars you bought on MyautoGenius, pick the one you want and it pulls your data, instantly.
The next thing is to type-in what transpired. May be you hit somebody or reverse is the case. As you send it, we immediately generate a copy of the claim report, the insurance company gets a copy of the report, simultaneously, Myautogenuis.com begins to work on your behalf.

Integrating Government Agencies Such As FRSC, Police, VIO, etc
There is a platform called the Nigerian Insurance Database (NID). The Nigeria Police Force, the Federal Road Safety Commission (FRSC), and the Vehicle Inspection Officers (VIO), they get their feedback from this database.
The moment we upload on the NID platform, it gets circulated to those agencies integrated on the platform.
What we are guaranteeing users is that the moment you click PAY on our platform, instantly, it uploads on NID on your behalf. Currently, that takes about a-week in the industry (offline).

Myautogenius Resilience
We are resilient enough to be able to handle the Nigerian market. So, hundred and seventy million (170mn) people hitting it at the same time, it will not crash.

Critical Areas for Legislation or Policy Repealing
Well, we can give vivid answer to that in a year time. That is, after we have been able to look at the date critically.
There is a difference embarking on market research, surveys, and executing the real work. We have been able to get into the space. We will understand the industry better: how biased are buyers in their decision making process.
That data will be useful to us. In a year time, when we shall be launching other insurance programmes, because Myautogenius is the first, we are going to launch other products for life assurance, travel, home insurance; then, we can assess and be able to the industry adequately. It is a long process and we are launching in Ghana, Tanzania and Kenya.

Working with Top Six Insurance Companies in Nigeria
There are basically two reasons the industry players are coming together now, unlike before they chose to work independently, enjoying their gains and nursing the wounds separately. They are tired of the fake guys.
 They cannot defeat them. So, if they can see anybody that can help them salvage the market from the hands of the fakers, they will rally around the person.
So, if your enemy is my enemy we are likely to be form alliance to chase the common enemy away. Also, there is an opportunity. It is an opportunity to add value to Nigerians.
We see a real opportunity to add value based on insurance packages they have. We are in a 21th Century, it is a good time we begin to add this value across board. There is no better time to do it than now. 

Myautogenius Point Card
Well, some people have asked if we are thinking of launching a card system to aid the processes. The truth is that we are not launching a premium system.
Like I said, Myautogenius.com point-card; it is used generally to earn points across different service providers.
For instance, Oando marketing is providing Oando Auto Care (OAC). We are also launching, car-pass; when you buy car you earn point or buy fuel from Oando you earn point. Then, you can decide to do whatever you like with your points.

Impact of Internet Penetration
Internet penetration as a factor here, it cannot be ruled out. The more broadband penetrates Nigeria, the better we are closing the gap.
Like I said, about three years ago, only twelve million Nigerians were online, today the figure has risen to sixty-five million. By next year it can even get to 85 million. 
We are hoping that in the nearest future we would have closed the gap, following the fact that, there are more companies and industries leveraging IT to broaden their scopes.


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PalmPay Deepens Its Long-Term Commitment in Nigeria with New Office @ Yaba

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PalmPay has opened a new office at 33 Old Yaba Road, Lagos, reinforcing its commitment to innovation, customer service, and operational growth in Nigeria.

The new office represents a continued investment in PalmPay’s people, operations, and infrastructure, supporting the company’s ability to deliver reliable financial services at scale. Designed to accommodate PalmPay’s growing team, the workspace enables closer cross-functional collaboration while strengthening service delivery nationwide. Located in Yaba, one of Lagos’s most established commercial and technology corridors, the office further anchors PalmPay within Nigeria’s innovation and financial ecosystem.

Speaking at the office launch, Managing Director Chika Nwosu highlighted that the new workspace reflects PalmPay’s long-term vision and dedication to excellence. “This new office represents an important step in our growth journey and our commitment to building secure, reliable, and inclusive financial solutions for our users,” he said.

The launch event was attended by PalmPay’s leadership team, employees and customers, who toured the facility and marked the company’s continued growth and progress.

With the opening of its office at 33 Old Yaba Road, PalmPay continues to strengthen its presence in Nigeria and reaffirm its mission to drive financial inclusion through innovative digital solutions.

PalmPay is a leading digital banking platform driving financial inclusion and economic empowerment in underserved emerging markets. Through its secure, user-friendly, and inclusive suite of financial services, PalmPay empowers individuals and businesses with tools to manage and grow their money.

PalmPay offers a comprehensive range of products, including mobile payments, savings, and micro-insurance via its app and mobile money agent network.

Since launching in Nigeria in 2019 under a Mobile Money Operator license, the platform has grown to over 35 million app users and processes up to 15 million transactions daily. PalmPay has operations in Nigeria, Ghana, Tanzania, and Bangladesh.


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NAHCO Signs New Ground Handling Deals

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The Nigerian Aviation Handling Company Plc has announced the signing of a chain of contracts with major airlines for the provision of total handling solutions.

In a statement on Tuesday, the company announced the signing of contract renewals with Air France, KLM and Virgin Atlantic, as well as the African operator, RwandAir.

NAHCO also signed fresh contracts with United Nigeria – Regional, Bellagio and Malaikair.

According to the statement, the contracts with Air France and KLM are for three years and will run till 2028, respectively. The duration of the contract with Virgin Atlantic was also put at three years.

The duration for the RwandAir contract is for three years, effective 1 October 2025.

The statement read, “The new contract with United – Regional would be for a period of five years, effective from 1 August 2025. For Bellagio and Malaikair, the contracts are for three and five years, respectively.

“Bellagio Air, Nigeria’s rising star in aviation, is redefining air travel with a blend of luxury, efficiency, and reliability. Headquartered in the vibrant city of Ikeja, Lagos, Bellagio Air is committed to providing world-class service across key domestic and regional routes.”

The Group Executive Director, Commercial and Business Development, NAHCO Plc, Saheed Lasisi, who expressed his delight with the new contracts, said NAHCO is already ready to exceed customers’ expectations.

According to Lasisi, NAHCO’s more than 46 years of unblemished excellent service delivery puts it heads and shoulders above any other service provider in the industry.

“This is what we have been doing for almost half of a century. We will continue to delight our customers and make our stakeholders happy by exceeding expectations in all aspects of our service offerings. We are always willing and ready to do more,” Lasisi added.

The Group Managing Director/Chief Executive Officer, NAHCO Plc, Olumuyiwa Olumekun, added that with the new fleet of equipment the company is deploying, service delivery will only be better.

 


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Nigeria Targets Satellite-to-Mobile Services in Draft Spectrum Roadmap

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Nigerian Communications Commission (NCC) has unveiled a forward-looking strategy that places satellite-enabled mobile connectivity at the heart of the country’s drive to bridge its long-standing coverage gaps.

Nigeria Targets Satellite-to-Mobile Services in Draft Spectrum Roadmap

The draft Spectrum Roadmap for the Communications Sector for 2025 to 2030 lays out how satellite technologies could help deliver reliable voice and data services to millions of Nigerians who live beyond the reach of conventional mobile networks.

The direction is outlined in the Commission’s draft Spectrum Roadmap for the Communications Sector covering the period.

The proposed approach highlights non-terrestrial networks as a complement to existing mobile infrastructure, especially in areas where terrain, insecurity, or high costs limit the deployment of base stations.

The NCC said D2D satellite technology, which allows standard mobile phones to connect directly to satellites, is gaining traction globally as a means of delivering voice and data services without reliance on ground towers.

According to the regulator, the technology could help close persistent coverage gaps in rural, riverine, and border communities that remain outside the reach of conventional networks.

It also noted that satellite-backed connectivity could improve network reliability by providing alternative links during fibre cuts, power failures, or other disruptions affecting terrestrial systems.

The Commission added that wider adoption of D2D services could support emergency communications, public safety operations, Internet of Things applications, and services such as smart agriculture in underserved regions.

It also pointed to potential investment opportunities through partnerships between mobile network operators and satellite companies, including more efficient use of shared spectrum resources.

Beyond D2D services, the roadmap places emphasis on Low-Earth Orbit satellites to expand broadband access to remote parts of the country.

It also proposes better utilisation of Geostationary Orbit satellites and the exploration of high-altitude platforms, such as stratospheric balloons, to support mobile backhaul and rural connectivity.

The policy signals come shortly after Airtel Africa announced an agreement with SpaceX to introduce Starlink-powered direct-to-cell services in Nigeria.

The NCC’s roadmap is expected to shape future spectrum allocation, licensing decisions, and technology adoption across the telecommunications sector.


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