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Insurance Industry Needs Technology for Transformation-Oyeneyin

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Kola Oyeneyin, CEO, Venia Group, owners of insurance revolutionary platform in Nigeria called Myautogenius.com is a speaker and trainer on several platforms and on multiple topics including entrepreneurship, business start-up, career, technology/social media, social and economic Issues, and so on.
Oyeneyin is also a passionate social change advocate and founder/convener of sleeves Up Youth Foundation, a youth advocacy platform for proactive action on good governance, advocacy, education, healthcare and job/wealth creation in Nigeria,
He spoke to peter ugwu on the visions of Myautogenius.com for the Nigerian Insurance sector.

Myautogenius.com
It is a platform where Nigerians can finally browse, click and insure in less than five minutes. You go on the platform, search and buy the right insurance policy for car in less than five minutes and print your policy by yourself.
We will do the rest for you. Of course, we will upload your details on Nigerian Insurance Database (NID) platform to show that you are fully insured; police will not harass you.
So, it is a one-stop shop that from your mobile, desktop and at the comfort of your home or office, you can actually buy insurance.
For example, with 15.5 million cars in Lagos alone and over 14% of cars on Nigerian roads uninsured or driving with fake insurance policies, there has always been a gap to access an insurance intermediary channel that will provide the advantage of convenience, speed and authentic insurance covers in real-time.
We are here to bridge that gap and even do more for the sector’s growth.

Insurance Acceptability and Patronage in Nigeria
We are hoping that the same way internet is penetrating Nigeria, insurance will begin to receive massive acceptability among Nigerians.
About three years ago there were only 10million Nigerians online, today the number has jumped to 65 million.
So, as internet usage grows, because the mobile has become the order of the day, people ability to access anything online continues to increase, so why not insurance.
The idea is that our products and service will be available online for Nigerians to make decisions on what package is best for them and at what price they want it, from which insurance company.

The Three Component Clients
Basically, there are three clients here: the customers/users, the players in the industry and the regulator.
For the customers we want to provide them three things: convenience, access and price. We want to make sure they are able to access insurance policies anytime; they are conveniently doing it and at the right price.
For the insurance companies, we are bringing them a new market. A market of 13.5 million Nigerians who are uninsured and a market of N58 billion lost to fake insurance licence providers.
So, that is what we are bringing a change of attitude, process, access and gain to the players too. To the regulators, we are bringing to them market intelligent.
This can be done through data that will help them shape the industry. This is enables intelligent decisions and policies. We are hoping that as the different stakeholders benefit, it will begin to transform the industry in a short period of time.

#OneGuyLikeThat Message to Tackle Fake Insurance Licensing
Absolutely, there are two things we are tackling. The concept of #OneGuyLikeThat is about a person who sells fake things. It could be fake shoes, phones, in fact, anything.
And when you are asked, ‘where did you buy it from’ the response is usually, ‘Hey, from #OneGuyLikeThat.
When you miss your way and if asked how were able to trace the route, the answer is usually, ‘Well, #OneGuyLikeThat directed me’. Now, we are simply saying that, we are the #OriginalGuys that are replacing the #OneGuyLikeThat.
We are the #OneGeniusLikeThat who is replacing the #OneGuyLikeThat. We are hopeful that Nigerians will begin to believe insurance works and at the right price. So, that is the idea: to change the negative concept associated with the #OneGuyLikeThat to a positive side through a good-guy-like-that. As we provide good service, the opinion will begin to change.
 As time goes one, we will begin to appeal to those who are completely uninsured; that is those who don’t regard insurance as something meant for them.
They believe insurance do not work, full of fakes or it is meant for a particular class of people. With time, such opinion will be overturned.

Buying Insurance In five Minutes, How Possible?
It is very simple. You go on my Autogenius.com and search for code. Put in your email address, and telephone number.
Through a short message system (SMS), there will be a confirmation that you have come on our platform.
Then, you look at the different products; search for the one that suites you. The next thing is for you to put in your car details; you will see the list of insurance companies that provide the services, you can compare their services and features.
After that, select your choice, use either your MasterCard, Verve, Myautogenuis scratch card or mobile money to pay. Instantly, you will print your certificate.

Lack of Confidence in Insurance Industry
This is part of the reasons we launched the first online claim reporting system in Nigeria. Once you have a claim to make, you go on our platform and click on report a claim.
The moment such report is made, automatically, you can see all the cars you bought on MyautoGenius, pick the one you want and it pulls your data, instantly.
The next thing is to type-in what transpired. May be you hit somebody or reverse is the case. As you send it, we immediately generate a copy of the claim report, the insurance company gets a copy of the report, simultaneously, Myautogenuis.com begins to work on your behalf.

Integrating Government Agencies Such As FRSC, Police, VIO, etc
There is a platform called the Nigerian Insurance Database (NID). The Nigeria Police Force, the Federal Road Safety Commission (FRSC), and the Vehicle Inspection Officers (VIO), they get their feedback from this database.
The moment we upload on the NID platform, it gets circulated to those agencies integrated on the platform.
What we are guaranteeing users is that the moment you click PAY on our platform, instantly, it uploads on NID on your behalf. Currently, that takes about a-week in the industry (offline).

Myautogenius Resilience
We are resilient enough to be able to handle the Nigerian market. So, hundred and seventy million (170mn) people hitting it at the same time, it will not crash.

Critical Areas for Legislation or Policy Repealing
Well, we can give vivid answer to that in a year time. That is, after we have been able to look at the date critically.
There is a difference embarking on market research, surveys, and executing the real work. We have been able to get into the space. We will understand the industry better: how biased are buyers in their decision making process.
That data will be useful to us. In a year time, when we shall be launching other insurance programmes, because Myautogenius is the first, we are going to launch other products for life assurance, travel, home insurance; then, we can assess and be able to the industry adequately. It is a long process and we are launching in Ghana, Tanzania and Kenya.

Working with Top Six Insurance Companies in Nigeria
There are basically two reasons the industry players are coming together now, unlike before they chose to work independently, enjoying their gains and nursing the wounds separately. They are tired of the fake guys.
 They cannot defeat them. So, if they can see anybody that can help them salvage the market from the hands of the fakers, they will rally around the person.
So, if your enemy is my enemy we are likely to be form alliance to chase the common enemy away. Also, there is an opportunity. It is an opportunity to add value to Nigerians.
We see a real opportunity to add value based on insurance packages they have. We are in a 21th Century, it is a good time we begin to add this value across board. There is no better time to do it than now. 

Myautogenius Point Card
Well, some people have asked if we are thinking of launching a card system to aid the processes. The truth is that we are not launching a premium system.
Like I said, Myautogenius.com point-card; it is used generally to earn points across different service providers.
For instance, Oando marketing is providing Oando Auto Care (OAC). We are also launching, car-pass; when you buy car you earn point or buy fuel from Oando you earn point. Then, you can decide to do whatever you like with your points.

Impact of Internet Penetration
Internet penetration as a factor here, it cannot be ruled out. The more broadband penetrates Nigeria, the better we are closing the gap.
Like I said, about three years ago, only twelve million Nigerians were online, today the figure has risen to sixty-five million. By next year it can even get to 85 million. 
We are hoping that in the nearest future we would have closed the gap, following the fact that, there are more companies and industries leveraging IT to broaden their scopes.


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Dufil Prima Foods Brings Relief to Indigent Families in Abeokuta

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Dufil Prima Foods, makers of Indomie instant noodles, in partnership with the Human Rights and Grassroots Development Society, extended its goodwill to the shores of Abeokuta, Ogun state, at a product distribution event on Tuesday 24 April, where cartons of Indomie noodles were distributed to the underprivileged, as part of its ongoing efforts to support families worst hit by the ongoing economic hardship.

The event which saw a thousand vulnerable families go home with a carton of Indomie each, individuals present were also provided with cooked noodles to help relieve their immediate hunger.

The outreach had in attendance members of the disabled community, orphans, widows, the elderly, pregnant women, and vulnerable families.

The outreach is in alignment with the brand’s goal to feed two million consumers across various cities and communities in Nigeria, by collaborating closely with recognized NGOs to ensure that only the most vulnerable persons in the various cities and communities are invited and given a carton of Indomie and a fresh bowl of the nourishing tasty noodles.

The event was graced with the presence of notable dignitaries including the representative of the Commissioner for Women Affairs and Social Development in Ogun State, Mrs. Wonuola Kassim; the Ogun State Chapter Chairman of the Nigeria Labour Congress, Comrade Hammeed-Bello Aderinola; a representative of the Sector Commander of the Federal Road Safety Corps (FRSC), Superintendent Adeoye Adejoke Asake; the Chairman of the Ogun State Police Community Relations Committee (PCRC), Venerable (Dr.) Samson Kunle Popoola, Chairman of the Peace Initiative Network, Dr. Femi Sodipo , and Trace PRO, CDR. Babatunde Akinbiyi, amongst others.

Mrs. Wonuola Kassim in her keynote address, commended the efforts of Dufil Prima Foods Ltd, and acknowledged that this was not the company’s first CSR initiative as she recalled that it had embarked on a similar venture in 2020.

“This program cannot be more timely than a time like this, when to feed becomes very difficult for most people. This is the kind of gesture which would linger for ages in the hearts of the beneficiaries. The objective of the palliative distribution is to alleviate the hardship faced by the citizens due to the recent removal of fuel subsidy by the Federal Government”, she said.

Speaking in the same vein, Popoola of the PCRC said: “We believe in PCRC that food security and eradication of hunger will go a long way in reducing the level of criminality in our society. What we have seen today is a conscious effort on the part of the organisers to see to the eradication of poverty, eradication of hunger and to support the food security initiative of the Government”.

Other dignitaries present also expressed their gratitude for Indomie and the organisers of the event, the Human Rights and Grassroots Development Society. They commended their efforts for taking the right steps to ensure that families across the country are catered for in these challenging times.

Indomie Instant Noodles remains steadfast in its quest to provide satisfaction and put smiles on the faces of families across Nigeria.


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Defending the foundations for connectivity

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By Engr. Gbenga Adebayo

In 2001, when the first GSM call was made in Nigeria how many of us would have envisaged the digital world that we live in today? The pace of growth and the rate of adoption of telecoms solutions in Nigeria has been revolutionary. It is a globally acknowledged case study that we should be proud of and a clear demonstration of what can be achieved.

Almost all of us today are reliant on the network connectivity that it has enabled in different shapes and forms. From the simple need to communicate with loved ones, to the digital platforms that enable our access to and consumption of entertainment, financial products and other critical services. Our reliance on these systems is becoming more and more acute, whether it is citizens, governments, or corporations. System downtime is increasingly disruptive and offline manual redundancies are often in the advanced stages of being phased out. The pace of this transition is not slowing down. With the core infrastructure in place, innovation is driving the exponential growth of services that ride on it. From the fully adopted social media that has changed the way we interact, to the emerging Artificial Intelligence (AI) revolution.

While this innovation is enabling exciting new possibilities, there is a tendency to focus on those opportunities, to the detriment of the core infrastructure on which it rides. It is imperative that we retain a focus on the optimisation of that infrastructure and enable continued investment in its development. We have seen how the transition from 2G, through to 3G, 4G and 5G have each enabled the development of more and more sophisticated solutions.

The continued development of core infrastructure has to be sustainable, and over the last few months we have begun to see the challenges that the operators that provide it are facing. Both MTN and Airtel have declared significant foreign exchange (FX) losses in Nigeria, and the stress is not linked to them alone. The entire ecosystem is battling with a range of challenges that must be addressed. If we fail to do so, the downstream impact on innovation will be severe. Telecoms infrastructure requires a base level of investment to maintain its current capabilities, and significant additional investment to expand and grow. It is capital intensive and that capital has to be generated through sustainable business models.

At the heart of the challenge the industry faces is the issue of rising costs. Recent financial losses are directly linked to the cost of operating towers that rely on inputs like diesel, which have increased significantly as the Naira has depreciated. The provisions large telecom companies have had to make, and the consequent losses and impact on their reserves is a red flag. It tells us that business as usual is not sustainable. If we continue as we are, then those companies will struggle to continue to invest in and maintain existing services.

But those costs are not the only challenge. General cost inflation, multiple taxation, regular and damaging vandalisation of infrastructure and the costs associated with regulatory compliance all help contribute to the high cost of operations. We cannot continue to follow a path that asks those companies to simply accept those rising costs. It is no longer sustainable, and we have reached an inflection point.

This is a critical moment for the industry. How we approach and resolve it will define the future of Nigeria’s digital economy. If you want to be able to enjoy the benefits that digitisation brings. If we want the infrastructure that enables AI and helps us drive growth, then we must take action now.

Cost-reflective tariffs, like it or not, are simply non-negotiable. We have seen the impact of price controls in other segments of the economy, like power. If providers cannot operate sustainable business models, then they stop investing. When that happens, the existing infrastructure starts to crumble. For power, a consumer can choose to take ownership of the solution by buying a generator, or a solar panel. For fuel, the government can step in as the provider of last resort and manage a subsidy regime that mitigates the impact on the population. Those options are not available in the telecoms sector. There is no self-help solution.

We fully understand and appreciate the financial stress that Nigerians are experiencing today. The cost of living is the single most significant factor in most people’s daily lives. But those people are still able to enjoy the benefits that connectivity brings, at the price they paid before these challenges became so acute. Imagine a future in which the gains of the last twenty years are reversed. Nigeria, and Nigerians simply cannot afford it. The pain that we would feel under those circumstances would be exponentially worse.

We need to find a long-term, sustainable and manageable solution to this problem. Prices will need to rise, but action needs to be taken in a measured way, through sustainable conversations and partnership with the government. It is time to address this head on.

Engr. Gbenga Adebayo is the Chairman, Association of Licensed Telecoms Operators of Nigeria (ALTON)


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LCCI Urges FG to Simplify Trade Procedures to Boost Economy

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The Lagos Chamber of Commerce and Industry (LCCI) has said that the government needs to simplify and harmonize trade procedures and address bottlenecks in order to boost economic growth in the country.

President of LCCI, Mr. Gabriel Idahosa, gave the charge at a Quarterly media briefing on the State of the Economy yesterday in Lagos.

He said that the government has to create an atmosphere that promotes export growth and competitiveness, which is projected to boost export earnings, raise domestic revenue, improve citizens’ welfare, and increase business productivity.

“We recommend that reforms must include simplifying and harmonizing trade procedures as well as addressing bottlenecks such as port logistics, congestion, and transportation costs. This is expected to position the country as the commercial centre of the region and a springboard into regional value chains,” he stated.

On managing the persistent high inflation, the LCCI president said both monetary and fiscal authorities should focus on the factors driving the inflation rates by tackling the supply-side deficiencies instead of focusing too much attention on the demand-side management.

“We urge the Central Bank of Nigeria (CBN) to continue with its foreign exchange (forex) market reforms with intense discipline, as the high exchange rate against the naira is a major driver of the skyrocketing inflation rates.”

Idahosa acknowledged the improvement in the naira exchange rate in the last few days, moving towards the level of N1000 per dollar or lower.

“CBN needs to sustain its policy and regulatory reforms in the FX market, adopt policies that would attract more FX inflow into the economy as well as build market confidence in the performance of the FX market,” he added.

 


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