Telecom
Samsung Opens Premium Service Centre in Lekki

Samsung Electronics West Africa has stepped up its nationwide market expansion drive in Nigeria, with the opening of a new, premium service centre in the country.
Strategically located in the heart of Lekki, Lagos, Samsung’s new Customer Service Plaza provides consumers with instant access to service, repairs and enquires on Samsung’s full range of audio-visual, mobile and computing devices in a standalone location.
Aimed at enriching consumer brand experience, the centre serves as a training facility for Samsung device users as well as provides visitors with holistic lifestyle consulting services, including on-the-spot software upgrades and information on how to make the best use of Samsung’s smart ecosystem by utilizing accessories, content and service offerings that are available from the company.
The Lekki Customer Service Plaza is the latest in the series of Samsung’s roll out of premium, ultra-modern service centres all over Nigeria and brings the total number of the company’s customer service outlets in the country to 29, with 11 centres in Lagos alone.
Mr. Brovo Kim, managing director, Samsung Electronics West Africa, reiterated the company’s commitment to providing its customers with sound, convenient and impeccable after-sales service infrastructure.
“Given the overwhelming support that we have received from our customers, we have embarked on a plan to roll out new brand shops and customer service centres in strategic locations across Nigeria. Today, we are happy to deliver to our customers our Lekki service centre, which has been designed to meet the latest global standards,” Kim said.
He added: “We have always applied a customer-centric approach to our business – with us, the customer comes first. Our customers in Lekki and its surrounding communities can now enjoy peace of mind and rest assured that a service centre that can handle both major and minor repairs for their mobile and computing devices, as well as their consumer electronics and home appliances, is just around the corner”.
Featuring a broad range of services alongside a state-of-the-art interior, the new Samsung Customer Service Plaza provides consumers with a premium service experience, showcasing Samsung’s unassailable leadership in technology innovation.
The centre is manned by highly-trained engineers and also holds genuine spare parts for Samsung’s range of mobile devices, curved and ultra-high definition televisions, microwave ovens, air conditioning units and refrigerators, among other appliances.
In addition to conducting immediate face-to-face repair work, the centre boasts a sales zone and display area for customers to view, experience and buy the latest range of premium products in Samsung’s stable.
The centre is also equipped with a children’s play area and a specialized concept section that showcases new product innovations.
Mr. Raymond Olatokun, Samsung Electronics’ West Africa’s Head of Service, described the opening of the new service centre as an avenue for Samsung to provide its customers with end-to-end solutions, from product purchase to delivering on their service expectations.
“Since our customers are our first and foremost interest, we are always looking for the best ways to serve them wherever they are. With that in mind, we have inaugurated our newest premium Customer Service Plaza, demonstrating our commitment to widen our service coverage in the country and also ensure customer satisfaction. We look forward to the opening of more centres in the country in the near future,” he said.
In addition to being open every day of the week, except Sunday and offering walk-in services, customers also have the option of phoning in service requests through Samsung’s Smart Care call centres.
Samsung Electronics Co., Ltd. is a global leader in technology, opening new possibilities for people everywhere.
Through relentless innovation and discovery, Samsung is transforming the worlds of televisions, smartphones, personal computers, printers, cameras, home appliances, LTE systems, medical devices, semiconductors and LED solutions.
The company employs 236,000 people across 79 countries with annual sales of US$187.8 billion.
Telecom
Elon Musk Accuses South Africa of Racism over Starlink Licence Block

Elon Musk, CEO of SpaceX and owner of X, on Sunday criticised his birth country’s government, claiming that Starlink is being denied an operating licence on the basis that he is not black.

In a series of posts on his X handle, the South Africa-born billionaire referenced ongoing regulatory hurdles tied to the country’s Broad-Based Black Economic Empowerment policies.
He claimed the post-apartheid rules require telecommunications licensees to have at least 30 per cent ownership by historically disadvantaged groups, primarily Black South Africans, women, and people with disabilities.
He wrote, “South Africa won’t allow Starlink to be licensed, even though I was born there, simply because I am not black!
“We were offered many times the opportunity to bribe our way to a license by pretending that a black guy runs Starlink SA, but I have refused to do so on principle.
“Racism should not be rewarded no matter to which race it is applied. Shame on the racist politicians in South Africa.
“They should be shown no respect whatsoever anywhere in the world and shunned for being unashamedly racists!”
The dispute centres on licensing requirements enforced by the Independent Communications Authority of South Africa.
Starlink has not formally received a licence and has argued that current telecom regulations do not fully recognise Equity Equivalent Investment Programmes, alternatives to direct ownership transfers that allow companies to invest in skills development, infrastructure, or community projects instead.
South African officials have, over the years, repeatedly dismissed claims of racism, citing other foreign investors operating in the country.
They argued that the company has not submitted a complete formal application compliant with existing rules.
“Sir, that’s not true and you know it! It’s got nothing to do with your skin colour. Starlink is welcome to operate in South Africa provided there’s compliance with local laws.
“This is a global international trade and investment principle. There are over 600 USA companies investing and operating in #SouthAfrica…all complying and thriving! @Microsoft just announced additional investments yesterday,” South Africa’s Head of Public Diplomacy, Clayson Monyela, said in March 2025, when Musk initially raised the allegation.
Replying again via X on Sunday, he wrote, “@elonmusk watching the more than 600 USA companies investing more in, complying with #SouthAfrican laws and thriving. Zero drama!!.”
Telecom
Digital Realty, IXPN Expand Peering Network with New Internet Exchange Point of Presence in Nigeria

Digital Realty, the world’s largest cloud and carrier-neutral data center platform, today announced the activation of a new internet exchange point of presence (PoP) for the Internet Exchange Point of Nigeria (IXPN) at its newly commissioned data center in Ibeju-Lekki, Lagos.

This development marks a significant milestone in strengthening Nigeria’s digital infrastructure and elevating West Africa’s connectivity.
Building on IXPN’s existing PoP at Digital Realty’s campus located in Victoria Island, the newly activated PoP at the company’s Lekki data center extends IXPN’s reach, offering access from 12 data centers across Nigeria. IXPN is now uniquely available in all major data centers in Lagos, further positioning Lagos as a hub for local and regional interconnectivity.
Strategically located, Digital Realty’s Lekki data center serves as the landing point for the 2Africa subsea cable system, one of the world’s most expansive subsea cable projects, linking over 46 locations throughout Africa, Europe, the Middle East, and Asia.
This can deliver reliable, high-speed connectivity and can help enhance Nigeria’s role in the global digital economy. With the opening of Digital Realty’s Lekki data center alongside its campus in Victoria Island, Digital Realty became the first carrier-neutral data center provider in Lagos to operate two campuses, offering enhanced resilience and disaster recovery options for the industry.
With improved access to IXPN at the Digital Realty’s Lekki campus, networks and service providers can benefit from expanded, resilient public peering options. These enhancements can reduce latency, improve efficiency, support robust data exchange for content providers and cloud platforms, and enable enterprises to meet growing demands both locally and internationally.
This activation at our Lekki campus represents a deepening of Digital Realty commitment to connecting the local and regional digital economy to global networks,” said Ike Nnamani, Managing Director, Digital Realty in Nigeria. “By integrating IXPN’s exchange point, we are delivering resilient peering that enables lower latency and can increase operational efficiency for our customers.”
For IXPN, the move supports its expanding community of over 130 peering members – spanning ISPs, global content, and cloud operators – delivering greater resilience and more efficient local internet traffic exchange.
“Expanding IXPN to Digital Realty’s Lekki campus is a significant step in our journey to enhance connectivity across Nigeria,” said Muhammed Rudman, CEO, IXPN. “Our members are expected to benefit from faster, low-latency pathways, allowing broader digital inclusion and fueling Nigeria’s digital economy,” Rudman continued.
IXPN continues to play a pivotal role in localising internet traffic, a key factor in performance improvements and cost reductions. Peak domestic internet traffic at IXPN surpassed 1 terabit per second (Tbps) in April 2025 and grew to over 2 Tbps by March 2026, demonstrating IXPN’s significant role in local traffic exchange. Industry data shows that keeping traffic local reduces latency, boosts connectivity speeds, and delivers substantial annual savings for ISPs and content providers.
Telecom
SpaceX Hints at Home‑Built Chip Module for Starlink Mobile

SpaceX is signaling plans to develop its own radio‑frequency chip modules for the Starlink Mobile satellite‑to‑phone service, according to a new job posting for a Senior RF Front‑End Module Design Engineer.

What SpaceX Is Developing
The role is focused on designing “multi‑chip modules” containing RF front‑end components—such as antennas, signal tuners, and power amplifiers—that work alongside the modem in smartphones to transmit and receive 5G, LTE, and Wi‑Fi signals efficiently.
The engineer will integrate these RF modules into mass‑production printed circuit board assemblies and optimise yield and design for high‑volume manufacturing, indicating that SpaceX intends to take tighter control over the phone‑side radio hardware.
Link to Starlink Mobile Upgrade
The hiring move dovetails with SpaceX’s broader push to upgrade Starlink Mobile using valuable radio spectrum it acquired from EchoStar (parent of Boost Mobile), which the company plans to activate via next‑generation satellites launching in mid‑2027.
With that spectrum, SpaceX aims to boost downlink speeds for Starlink Mobile users to up to about 150 Mbps, a significant jump from the current roughly 4 Mbps, enabling 5G‑like connectivity directly from its satellites orbiting over 300 km above Earth.
Device‑Maker and Chip‑Partner Efforts
SpaceX has acknowledged that it will need about two years for phone manufacturers to adopt new chipsets tuned to the EchoStar spectrum bands, and at Mobile World Congress a SpaceX executive said the company is working closely with device and modem makers to enable the service on as many handsets as quickly as possible.
There are also reports that Samsung is developing a modem for the service, suggesting that SpaceX will combine its own RF‑front‑end modules with third‑party modems to deliver a full satellite‑to‑phone stack optimized for its low‑Earth‑orbit constellation.
Current Status of Starlink Mobile
Starlink Mobile today is offered mainly as a paid add‑on on T‑Mobile, while it is free on some of the carrier’s premium plans, and will later expand to Boost Mobile and prepaid carrier US Mobile.
Meanwhile, AT&T and Verizon are pursuing rival satellite‑to‑phone services via Texas‑based AST SpaceMobile, underscoring that direct‑to‑device connectivity is becoming a key battleground in the global telecom‑satellite convergence race.
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