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Smile Telecom Supports 50 Schools with Internet Bundles

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(L-r): Kenneth Esenwah, general manager, Sales and Distribution, Alero Ladipo, new chief marketing officer and Gbolahan Thomas, senior manager, legal and regulatory, all from Smile Communications Nigeria Limited, during a press parley in Lagos…On Wednesday.
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Barely seven months it launched in Lagos, Smile Communications Nigeria Limited has taken bold step towards enhancing education in Nigeria through information communication technology (ICT) by connecting 50 public schools, 25 each in Lagos State and Ibadan (Oyo State) to the internet.

With 4G LTE, Smile said that it delivers affordable, high-quality and easy-to-use broadband internet access and communications services to its customers.

While presenting to the media Mrs. Alero Ladipo as the new chief marketing officer, the Company also said that it gives free 30gigbyte of internet bundles to each of the public schools; will replicate same gesture in Port Harcourt and increase the subscription as the needs arise.

According to Mr. Kenneth Esenwah, general manager, Sales and Distribution at Smile, the corporate social responsibility was driven by Irene Charnley, Smile group CEO urge to give back to the society in a measure that will address challenges associated with e-learning.

He hinted that the process reflects the key agenda of Dr. (Mrs) Omobola Johnson’s led Ministry of Communication to connect schools, government institutions, businesses, homes and individuals tagged, “connected Nigeria”.

“We are out to pursue the course for e-learning in Nigeria and internet penetration. We have other plans in the offing which we will inform the public at the due date. For now, we shall continue to partner with the States to ensure the schools already connected are not starved of internet subscription. Our CEO has demonstrated her passion for this project too,” he said.

The Company has already launched services in Lagos, Ibadan, Abuja and Port Harcourt and hopes to establish its presence in 13 cities before the end of 2014, while targeting 60 cities in 2015.

On the processes of selecting the benefiting schools, Mr. Gbolahan Thomas, senior manager, legal and regulatory at the Company, said they approached the State Governments for schools already equipped with basic infrastructure like laboratories.

Similarly, Mrs. Alero Ladipo, new chief marketing officer at Smile Communications Nigeria Limited, expressed delight for being part of the teams that possesses enough spectrums to turn around customer experience as regards internet usage in the country.

According to her, she was attracted to the sourced for the best technology available in order to create the innovative solutions required to provide world-class, yet cost-effective, communications services across Africa, after it was found in 2007.

She said, “I am delighted that Smile’s vision is encapsulated by its value statement: ‘Everything is possible when done with Humanity, Humility, Integrity and Inspiration’”.

Ladipo added that the statement puts in a nutshell the Company’s approach to every aspect of the services, “every service and product we offer and how we deal with our customers, partners and our staff”.

The new CMO also hinted that “Smile On” conversation continues, although the Company will review the process to accommodate more SMEs.

Ladipo promises to bring her experiences to bear in driving Smile’s marketing and communication strategies and ensure that customer experience rates high.

She pleaded with Smile’s customers not to hastate in contacting customer care officer via 08004444444 for prompt response to their complaints.

Before her appointment, Ladipo had worked as head, marketing and communications strategy at Union Bank of Nigeria Plc; Marketing & Communications Manager at Stanbic IBTC Bank; Group Communications Manager at The Standard Bank; Marketing Associate at Vic Lawrence & Associates; Research Asst at Nigerian Institute on International Affairs and Research Asst at WIPO.

She holds Bachelor of Laws (LLB), Law, University of Northumbira, Newcastle; Master of Laws (LLM) International Trade; University of Essex, Colchester and Bachelor of Law from the Nigerian Law School.

As technology improved, Smile evolved to focus on mobile broadband internet using 4G LTE technology, and it was with great pride that we launched Africa’s first 4G LTE broadband internet service in Tanzania, in March 2012.

Smile’s Tanzanian customers experience 4G LTE broadband internet service in Dar es Salaam and Arusha, with Dodoma and Mwanza receiving coverage in early 2014.

Nigerians living in Ibadan and Lagos already enjoy the country’s fastest and most reliable 4G LTE broadband internet service, brought to them by Smile.

Abuja and Port Harcourt followed in early 2014.

 
 


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New Investment Fund Targets Acceleration of Emerging Technology in Nigeria

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The International Rescue Committee (IRC) has announced the formation of Airbel Ventures, a new humanitarian impact investing fund aimed at accelerating the introduction and scaling of breakthrough technologies in crisis-affected communities.

The fund will invest in companies whose ideas have the potential to change humanitarian response, including digital infrastructure for frontline health systems and climate-resilient agriculture.

The launch of Airbel Ventures follows a period of rapid innovation at the IRC, despite the humanitarian sector facing record funding cuts.

In the past year, the IRC’s Airbel Impact Lab has advanced more than twenty Artificial Intelligence (AI) and technology initiatives—from anticipatory action tools powered by climate and vulnerability data, to frontline service delivery using safe, orchestrated AI systems, to breakthrough diagnostic tools for emerging diseases.

Airbel Ventures’ first impact investment is in Signalytic, a company delivering solar-powered computing devices that ensure reliable electricity and connectivity for remote health facilities.

Following the investment, the IRC will pilot Signalytic’s technology with its Nigeria Health team, demonstrating the viability of next-generation digital infrastructure in humanitarian settings.

“We know breakthrough solutions already exist—what’s missing is the path to scale in humanitarian contexts,” said Dr. Jeannie Annan, Senior Vice President for Research & Innovation at the IRC and head of the Airbel Impact Lab.

 


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MTN Nigeria Suffers 9,218 Fibre Cuts in 2025 as Vandalism, Theft Cripple Network

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MTN Nigeria, the country’s largest telecommunications operator, recorded a historic surge in network disruptions in 2025, suffering 9,218 fibre cuts as of December 31, alongside 211 base station sites affected by theft and vandalism, incidents that disrupted mobile and data services relied upon daily by millions of Nigerians.

MTN Nigeria Suffers 9,218 Fibre Cuts in 2025 as Vandalism, Theft Cripple Network

The data was revealed by Dr Karl Toriola, chief executive officer/managing director, MTN Nigeria via a social media post titled ‘MTN Nigeria 2025 Wrapped’.

The scale of the damage highlights the growing vulnerability of Nigeria’s telecommunications infrastructure, which has come under increasing pressure from road construction activities, cable theft and deliberate acts of vandalism.

MTN said 5,478 fibre cuts occurred within just the first seven months of 2025, with 760 incidents recorded in July alone, underscoring the intensity of the challenge.

Some of the incidents had wide-ranging consequences, knocking out connectivity across multiple states simultaneously and affecting voice calls, data services, digital payments and enterprise operations.

The company described the situation as a national infrastructure problem, rather than an isolated corporate issue, given the economy’s deep dependence on mobile networks.

“These gaps were shaped by real operational challenges such as fibre cuts, theft, and vandalism. Their impact is felt directly by customers and reflected in what they tell us,” Toriola,

The disruptions were reflected in customer feedback volumes, as MTN handled an unprecedented number of complaints during the year. The operator said it resolved 1,624,263 customer complaints in 2025, spanning call centres, social media platforms, emails and physical service centres nationwide.

Despite the setbacks, MTN pointed to signs of operational resilience. The company retained its ranking as Nigeria’s best network by Ookla, returned to profitability after a challenging period, declared an interim dividend, and expanded its subscriber base to over 85 million users by September 2025.

The figures show that while Nigeria’s telecom operators continue to invest heavily in network expansion and customer service, infrastructure sabotage remains a major drag on service quality and operating costs.

MTN acknowledged that performance improvements remain a work in progress. “We are not where we want to be yet. We see you. We hear you. We exist because of you. And we will get better,” Toriola said.

As the company enters its 25th year of operations in Nigeria, Toriola said MTN is doubling down on customer-centricity, treating every piece of feedback as a guide for improvement, while also stepping up engagement with government agencies.

The CEO renewed calls for stronger regulatory and legal protections for telecommunications infrastructure, urging policymakers to classify fibre cables, base stations and other critical assets as national infrastructure and criminalise vandalism to deter repeat attacks.


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NCC Licences Six New ISPs to Challenge Telcos, Satellite Giants

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Nigerian Communications Commission (NCC) has granted operating licences to six new Internet Service Providers (ISPs), effective January 1, 2026, raising the total number of authorised ISPs in the country to 231 from 225 recorded in December 2025.

NCC Licences Six New ISPs to Challenge Telcos, Satellite Giants

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The newly licensed firms are Intellvision Technologies Limited, Granet Technologies Limited, Fiber Sonic Limited, Dasol Solution Services Ltd, Boost ISP Limited, and Amazon Kuiper Nigeria Limited.

Five of these companies are headquartered in Lagos, while Granet Technologies Limited operates from Owerri in Imo State, highlighting the persistent concentration of broadband infrastructure in major commercial hubs like Lagos, Abuja, and Port Harcourt.

This development intensifies competition in Nigeria’s broadband market, which faces pressure from dominant mobile network operators such as MTN and Airtel, alongside rapid expansion by satellite providers like Starlink.

Traditional ISPs continue to grapple with shrinking customer bases, aggressive data pricing from telcos, and satellite disruptions, even as NCC data from Q2 2025 showed Spectranet, Starlink, and FibreOne controlling about 65 per cent of the 313,713 active ISP subscribers.

The inclusion of Amazon Kuiper Nigeria Limited marks a significant entry of global satellite broadband competition, building on Nigeria’s recent approvals for other low Earth orbit providers to enhance connectivity in underserved areas.

Industry analysts view the licences as a strategic push to improve internet quality amid rising demand for digital services, though geographic clustering underscores ongoing infrastructure challenges outside urban centres.

NCC’s move aligns with broader efforts to foster a competitive telecoms sector critical to Nigeria’s digital economy ambitions.


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