Telecom
Integrating Challenged Group in Universal Access Effort
One section of the Nigeria society that seems not to have been carried along in both services and programmes such as promos by telecommunications operators is the Challenged Group.
Challenged group comprises people with one form of disability or the other which incapacitated them from competing effectively with physically fit in the society.
In recognition of this ugly trend, the Nigerian Communications Commission (NCC) sometime last year held an interactive session with the group and found that they are left out and exposed to compete with physically fit in the society in the use of services provided by telecom operators when their disability did not allow them.
It was in view of this that the commission held a consultative forum with operators in the telecommunications industry in July last year on how to assist this group and old people through a special service and tariff.
Ms. Lola Emekporia, director, Consumer Affairs, NCC, said the commission also discovered from the commission’s interaction with the group that they constitute 25 per cent of the society. She stressed the need for urgent attention as to the way services are provided in order that they are carted for.
It was also noticed she added, that billing platform that support checking of account balance through short message service does not accommodate this group as those of them that are visual impaired can not know their account balance. Deactivation of audio/voice prompt facility used by visual impaired people by GSM operators. It added that the operators that have not deactivated the service charge between N20 to N25 for using that service. It was observed that promotions run by operators exclude challenged group by the way it is structured.
The neglect being suffered by the challenged group and old people in the country by telecommunications service providers is not specific to Nigeria, they are as well faced with similar neglect in some others countries that informed the focus of the International Telecommunications Union (ITU) Asia-Pacific Regional Forum on Mainstreaming ICT Accessibility for Persons with Disabilities, held in Bangkok, Thailand from 25 to 27 August 2009. The forum shared a range of critical policy and regulatory measures to promote accessible information and communication technologies (ICT) for persons with disabilities.
The Forum was hosted by the Ministry of Information and Communication Technology (MICT) of Thailand, and marked the first coordinated effort to promote implementation of the ICT provisions of the United Nations Convention on the Rights of Persons with Disabilities (UN CRPD). The Convention puts rights to ICT accessibility on a par with well-recognized rights to accessibility to transportation and the physical environment, such as ramps to buildings for those in wheelchairs.
The Forum was opened on behalf of Ranongruk Suwanchawee, Minister of Information & Communication Technology for Thailand, who in her message to delegates called the UN CRPD "a significant step for all of humanity, since its main purpose is to protect and ensure the full and equal enjoyment of all human rights and fundamental freedoms by all persons with disabilities, and to promote respect for their inherent dignity."
It is expected that the UN Convention will make assistive ICT technologies as common as wheelchair ramps and audible signals for traffic lights, which have already become standard in many parts of the world. Assistive technologies include screen readers (which read content from websites out loud for the visually impaired), captioning or sign language on television for the deaf, cell phones that include features such as special volume control, large character touch pads and predictive text features, as well as the adoption of accessible website design by both the public and private sectors.
As of last month, 142 countries have signed the UN CRPD. "The 64 nations that have already ratified the convention represent over two-thirds of the world’s population. Gaining the right to ICT access for the 650 million persons living with disabilities around the world has made the legislative, policy and regulatory activities related to digital accessibility a major priority among ITU Member States," said Sami Al-Basheer, director of ITU’s Telecommunication Development Bureau.
The number of persons with disabilities is increasing worldwide, due to aging populations in some countries, as well as war and civil conflict, natural disasters, malnutrition and other causes.
ITU organized the Forum together with the United Nations Economic and Social Commission for Asia and the Pacific (ESCAP). The event welcomed some 140 participants from 21 countries, including policy makers, regulators, operators, industry representatives, NGOs and disabled persons organizations, as well as experts and ICT professionals including disabled persons from across the region and beyond.
It was supported by the National Telecommunications Commission of Thailand (NTC), Australia’s Department of Broadband, Communications and the Digital Economy (DBCDE), and the National Electronics and Computer Technology Center (Nectec).
Dr Eun-Ju Kim, head of the ITU Regional Office for Asia and the Pacific, said the Forum demonstrated that the Asia-Pacific region is leading the ICT accessibility agenda of the UN CRPD through multi-stakeholder partnership. "There is significant momentum in the region and a great level of awareness of the need to promote ICT accessibility. This Forum enabled countries in the region to not only provide a platform to all stakeholders but also share their innovative practices," she said.
The Government of Thailand, which has ratified the UN CRPD, is working on implementation by establishing learning centres nationwide that include assistive technologies such as Braille printers and digital talking books for use by the visually impaired. There are also plans to use closed captioning for television programming to promote use by hearing impaired users.
ITU and its partner, the Global Initiative for Inclusive ICTs (G3ict), recently teamed up to develop an online Toolkit for Policy Makers on e-Accessibility & Service Needs for Persons with Disabilities, to assist national regulators, policy makers and legislators to implement measures and foster national programmes supporting the digital accessibility agenda of the CRPD. At the same time, ITU is a major champion of the role of agreed international standards for ICT accessibility development. ICT accessibility standards applied to different technologies will help manufacturers gain access to global markets and leverage economies of scale in production and distribution. Users benefit through lower costs and the assurance that equipment will integrate and work efficiently with other ICT systems.
At the consultative forum NCC held with telecom operators, service providers pledged their willingness to support the challenged group through implementation of policies geared towards the benefit of members of the group.
Olajide Aremu, technical manager, Globacom, said that there should be clear policy on what is expected of operators to implement to assist the challenge group.
Operators were urged to look at designing a programme or service for the challenged group as part of their over all marketing strategy and not as if they doing the group a farvour, as such effort forms part of universal access which ensures that nobody is left behind in the provision of telecommunications services.
Deolu Ogunbanjo, president, National Association of Telecommunications Subscribers of Nigeria (Natcomms) said that his association had made representation to NCC at the commission’s consumer outreach programme held in Ile-Ife, in which they are seeking implementation of certain service and policies in favour of the challenged group.
He noted that the use of voice prompt to check account balance is yet to be implemented by GSM operators except GloMobile that charge for the service. He said if other operators in the GSM space which accounts for greater percentage of subscribers as well as coverage, provide the voice prompt platform for checking of account balance it would have taken care of agitation of blind people in the society.
Ogunbanjo, added that Code Division Multiple Access (CDMA) service providers have both platforms on their network and are not charging for it.
He also emphasized on the need for operators to provide a system that allows deaf people to lodge complain and solve problems associated with service provision through data on their phone, which presently is not available. He explained that the argument by operators that such people could use internet and send email to their customer care department, did not provide access to greater percentage of deaf people as most of them don’t have access to the internet especially those living in rural areas.
Challenged group are as important as physically feet in the society and therefore should be carried along especially in the provision of telecommunications services by address their unique challenge through the provision peculiar services. NCC as the regulator of the industry need to monitor effectively the implementation of recommended challenged group and old people oriented services by telecommunications operators, in line with the United Nations Convention on the Rights of Persons with Disabilities (UN CRPD).
Telecom
Telcos Bleed Loses in Billions as Thieves and Vandals Destruct Infrastructure

Telecommunications operators in Nigeria are waxing worriedly over the increasing activities of vandals and thieves who are cutting fiber optic cable, stealing generators and batteries.

According to the operators, the activities of the vandals and thieves have led to degrading quality of service (QoS)- prolonged network downtimes, high rates of dropped calls, and slow internet speeds.
It also directly lead to poor voice quality, interrupted data services, and failures in critical, time-sensitive applications like banking.
According to figures by the Nigerian Communications Commission (NCC), the losses run into billions of naira as more than 650 power-related assets were stolen in 2025.
These include; stolen generators, batteries, and other power equipment essential to the operation of base stations across the country, where unreliable electricity supply makes off-grid power systems central to network stability.
Association of Telecommunications Companies of Nigeria (ATCON) said that the scale of theft has shifted the challenge from operational disruption to what it described as an existential threat to the sector.
Tony Emoekpere, president, ATCON, told Punch that operators are now responding largely in a defensive mode, combining physical security upgrades with technological monitoring and redesigning how sites are powered and secured.
“Operators are responding, but largely in a defensive mode,” he said.
“What you’re seeing now is a combination of increased physical security, technology deployment, and changes to how sites are designed and powered.”
Measures include increased deployment of site security guards, collaboration with local vigilante groups, reinforced base station enclosures, and wider use of remote monitoring systems that allow operators to detect tampering in real time.
Operators are also shifting away from easily removable components, such as standalone batteries, toward more integrated and hybrid power systems.
However, ATCON said even solar and hybrid infrastructure is now being targeted by thieves.
“We are spending more to protect infrastructure than we should, and that is not sustainable,” Emoekpere said.
The impact of the theft is already being felt across Nigeria’s telecom network, with operators reporting site shutdowns that translate directly into service deterioration.
“When you lose generators and batteries at that scale, what it means in practical terms is that sites go down,” Emoekpere said.
“And when sites go down, you immediately see increased call drops, poorer voice quality, and slower or completely unavailable data services.”
ATCON said subscribers are already bearing the brunt of the disruption, even if they are unaware of its underlying cause.
The association warned that the financial impact runs into billions of naira annually, with operators currently absorbing much of the cost.
However, it said the losses are increasingly feeding into broader industry economics.
“These losses run into billions of naira annually. While operators are absorbing a lot of it for now, it inevitably feeds into the overall cost structure of the industry,” Emoekpere said.
Telecom
Amazon Satellite to Challenge Starlink in Africa with Globalstar Acquisition

Amazon is in advanced negotiations for a blockbuster $9 billion acquisition deal of satellite communications firm Globalstar. The multi-billion-dollar strategic move is aimed at fast-tracking its low-Earth orbit ambitions and directly challenging Elon Musk’s Starlink dominance, especially in fast-growing African connectivity markets.

The talks, which remain fluid, are understood to be focused on structuring the deal around spectrum rights and Globalstar’s existing satellite infrastructure.
However, the Financial Times of India reports that a deal is imminent, although negotiations are “complex and not yet finalised.”
The one major sticking point is Apple’s 20% stake in Globalstar, which adds a layer of corporate tension to the deal.
If completed, the acquisition would significantly accelerate Amazon’s satellite internet rollout under its Project Kuiper, now branded Leo, initiative, which was formally expanded in Africa 11 months ago as part of its push to connect underserved regions with high-speed broadband.
Amazon has already begun launching Kuiper satellites, but with just over 180 in orbit, it remains far behind Starlink’s more than 7 000 operational satellites.
A Globalstar executive, speaking on background, said the company “does not comment on speculation,” while Amazon has also declined to confirm the talks.
Starlink, operated by SpaceX, already has an expanding footprint across Africa, with services active in countries including Nigeria, Kenya, Rwanda, Mozambique, and parts of Southern Africa.
Its low-latency broadband has become critical for remote schools, mining operations, and rural fintech infrastructure.
But despite its rapid rollout, Starlink still faces regulatory delays and licensing hurdles in several African markets, giving rivals a window of opportunity to grab a chunk of the lucrative sector across the continent.
Amazon’s potential acquisition of Globalstar would immediately strengthen its African positioning.
Globalstar already holds spectrum authorisations and partnerships in markets such as South Africa, Rwanda, Mozambique, and Gabon, where it has focused on enterprise connectivity, conservation tracking, and industrial IoT solutions.
This existing footprint could give Amazon a regulatory shortcut into markets where Starlink has spent years negotiating approvals.
Telecom
Tosin Eniolorunda, ALX Host Entrepreneurship Masterclass for 100 Female Business Owners

Tosin Eniolorunda, Group CEO of Moniepoint Inc., has delivered on a commitment that demonstrates his fidelity to deepen financial literacy among women business owners in Nigeria.

Tosin Eniolorunda
In partnership with ALX, Eniolorunda hosted a four-hour virtual Entrepreneurship Masterclass bringing together 100 female business owners for a hands-on session designed to move them from petty trading to building valuable enterprises.
The masterclass was structured around three practical modules: The Model, The Money, and The Plan with each session facilitated by a subject matter expert and anchored in live, guided exercises rather than passive instruction.
Participants also completed a one-page Lean Canvas draft, worked through
Tosin Eniolorunda, ALX Host Entrepreneurship Masterclass for 100 Female Business Owners
Tosin Eniolorunda, Group CEO of Moniepoint Inc., has reinforced his commitment to advancing financial literacy among women entrepreneurs in Nigeria through a strategic partnership with ALX.
The collaboration culminated in a four-hour virtual Entrepreneurship Masterclass that brought together 100 female business owners for an intensive, hands-on learning experience aimed at transitioning participants from small-scale trading to building sustainable, high-value enterprises.
The masterclass was structured around three practical modules—The Model, The Money, and The Plan—each facilitated by subject matter experts and delivered through live, guided exercises rather than traditional lecture formats.
Participants developed a one-page Lean Canvas, worked through pricing and profit calculators to determine break-even points and profitability drivers, and concluded the session by drafting a 30-60-90 day execution roadmap with defined weekly actions and measurable KPIs.
At the end of the programme, each participant received a comprehensive resource pack to support continued application of the tools and frameworks introduced during the training.
A key module focused on building scalable business models, guiding participants through customer segmentation, problem identification, value proposition design, and distribution channels. Additional sessions addressed pricing strategies and financial fundamentals, equipping attendees with practical knowledge to better understand their finances and make informed growth decisions.
Iwalola Sobowale, Director of Customer Experience and Market Research at Moniepoint, led a dedicated product session, showcasing the company’s suite of business tools spanning payments, banking, and operations management. Particular emphasis was placed on Moniebook, designed to enable smarter and more efficient business operations.
The initiative aligns with Eniolorunda’s long-held view that financial inclusion must go beyond access to financial services. Speaking at the International Financial Inclusion Conference 2024 organised by the Central Bank of Nigeria, he stressed that financial inclusion for women should not be treated as a mere buzzword or checklist, but must be grounded in data-driven economic participation.
Research continues to highlight that women-owned businesses often demonstrate stronger repayment behaviour and higher financial engagement when provided with appropriate tools, reinforcing the economic and social case for investing in female entrepreneurship.
Speaking on the initiative, Eniolorunda said: “We’re at a point where technology can significantly accelerate business growth, but access alone isn’t enough. What matters is giving entrepreneurs the knowledge and confidence to use these tools effectively. This masterclass is about equipping women with insights they can apply immediately to grow their businesses.”
ALX, a pan-African technology and professional skills training platform, continues to play a key role in developing the next generation of African leaders through practical, industry-relevant programmes.
The initiative also supports United Nations Sustainable Development Goal 5 on Gender Equality, particularly targets focused on enhancing women’s participation in economic life and expanding access to financial services and quality education.
It further builds on Eniolorunda’s broader interventions in the space, including programmes by the Tosin Eniolorunda Foundation aimed at improving financial literacy among female STEM students at Obafemi Awolowo University—reflecting his belief that sustainable financial inclusion is anchored on strong financial literacy.
h a pricing and profit calculator to identify their break-even points and profitability levers, and closed the session by drafting a personal 30-60-90 day execution roadmap with weekly actions and measurable KPIs. Every participant left with a resource pack to continue applying the tools after the session.
One of the modules involved guiding participants through the fundamentals of building a scalable business model with a focus on customer definition, problem articulation, value proposition, and channels while others focused on pricing and financial fundamentals, equipping participants with the confidence to understand their numbers and make informed decisions about growth.
Iwalola Sobowale, Director of Customer Experience and Market Research at Moniepoint, addressed participants during a dedicated product session, walking them through how Moniepoint’s suite of tools which span payments, business banking, and operations management with a particular focus on Moniebook to support smarter, more efficient business growth.
This Masterclass reflects Eniolorunda’s long-standing position that the work of inclusion does not end at access. At the 2024 International Financial Inclusion Conference convened by the Central Bank of Nigeria, he argued that financial inclusion for women “must no longer be treated as a buzzword, charitable social activity or a checklist to be marked, averring that it must be rooted in economic and business activities that are well underlined by data.”
Research consistently shows that women-owned businesses demonstrate stronger repayment discipline and higher financial engagement when given access to the right tools, making investment in women entrepreneurs both a moral and economic imperative. “It is actually more profitable to serve women,” Eniolorunda has said.
Speaking on the imperative of the initiative, he noted: “We’re at a point where technology can significantly accelerate business growth, but access alone isn’t enough.
“What matters is giving entrepreneurs the knowledge and confidence to use these tools effectively. This masterclass is about equipping women with insights they can apply immediately to grow their businesses.”
ALX, the project partner is a pan-African technology and professional skills training platform committed to developing the next generation of African leaders through world-class, practically grounded programmes.
The initiative sits within the United Nations Sustainable Development Goal 5 on Gender Equality, specifically its targets around women’s full and effective participation in economic life and expanding access to financial services and quality education for women entrepreneurs.
It builds on Eniolorunda’s broader record in this space, including the Tosin Eniolorunda Foundation’s financial literacy programme for female STEM students at Obafemi Awolowo University which has its root in his belief that “there can be no sustainable financial inclusion without financial literacy as its cornerstone.”
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