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Service Management in the Cloud – The $120Bn Question

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The Cloud. Can you really avoid it? The cloud market is expected to grow to $121 billion dollars in 2015, a 26% compound annual growth rate from 2010’s $37 billion (i). Such growth is set to continue, with research showing that 81% of organizations forecast a move to the cloud for 50% of their future transactions.

So what are the drivers for the growth in the cloud market? With 60% of CIOs stating that their number one priority is cloud computing (ii), a major driver has been the adoption of Software as a Service (SaaS) technology.

By 2017, SaaS is set to generate almost 60% of cloud revenues (iii). The move to SaaS is primarily driven by its ability to offer greater scalability, higher efficiencies with no loss of functionality, and reduced application costs, with a move to the cloud offering annual savings of over 20%.

How are these trends reflected in the Service Management market? IDC Research sponsored by Axios highlighted that every second company that now uses on-premise IT Service Management software plans to launch a cloud-based version within the next two years (iv).

For many organizations, cloud has already become mainstream and their ITSM solution may be the 3rd or 4th major application that they have moved to the cloud.

The uptake of Exchange365 in particular has increased businesses faith in cloud provision and allowed them to concentrate on their core business while cloud providers look after the infrastructure.

Scott Leckie, CTO at Axios Systems, said “We’re seeing a shift in the market, with SaaS gaining substantial traction over the past year. Why is Service Management so suitable for cloud? For us, the move has been driven by a significant increase in user mobility and range of devices from which users require access to technology, anywhere and at any time. SaaS technologies fully support this, and provide compliance without sacrificing on functionality or standards for data security or speed.”

Tasos Symeonides, CEO at Axios Systems, said “Here at Axios, we’re seeing a 25% compound annual growth rate in the uptake of SaaS, which reflects the current trends in the cloud industry as a whole. IT leaders are seeing the benefits of moving to the cloud, allowing them to be more agile and responsive to business needs. Ultimately this drives greater efficiencies.

Our IT Service Management solution, assyst, provides the technology you need over the web, without any of the application management overheads. All you require is a browser-enabled desktop, laptop, tablet or smartphone. That means no new infrastructure, no server application, no desktop installs, no upgrade projects. No hassle.”


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Black Friday: How Konga Yakata is Defying Global Inflation

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We have been taught that economics is a force of nature, an invisible hand that giveth and, more recently, taketh away. We watch global indices, inflation charts, and the shrinking purchasing power of our currency with a sense of resigned inevitability. But what if a company decided to push back? What if, instead of merely responding to market forces, it created a counter-force?

That is the story of Konga Yakata, Nigeria’s boldest retail response to inflation. Far from being a shopping festival, Yakata has evolved into a nationwide economic intervention. In the face of rising prices and tightening wallets, Konga’s month-long sales event has emerged as a stabilizing force, helping households stretch their Naira further.

For years, the traditional 24-hour Black Friday rush has felt misaligned with Nigerian realities. A single day of discounts cannot solve month-long financial pressure. Yakata changes the model, transforming it into a 30-day strategic purchasing window. This isn’t a marketing gimmick; it is economic practicality. It gives families time to plan, prioritize, and purchase essentials without panic or strain.

Nigeria’s inflation has driven up the cost of food, housing, and household essentials. Konga Yakata provides relief. By offering genuine products at real and sustained discounts, the campaign helps families save, spend wisely, and maintain their quality of life.

Independent retail analytics show that households that shopped strategically during last year’s Yakata saved up to 35% on essential items: refrigerators, generators, laptops, and groceries. These are not luxuries; they are investments in stability and productivity, made possible by Konga’s pricing and flexible payment options.

Beyond savings, Yakata has reshaped consumer behaviour. It has taught shoppers to anticipate value, plan ahead, and expect quality without compromise. It has evolved into a trusted national tradition.

Industry data reinforces its scale. The 2024 edition generated over ₦12 billion in transaction value across electronics, fashion, appliances, and groceries, with small and medium sellers benefiting through Konga’s marketplaces.

In essence, Konga Yakata is not just a sales event, it is a market stimulus. It challenges the narrative of helplessness in the face of inflation by creating a commercial environment built on trust, affordability, and value. Through innovation, efficient logistics, and consumer-focused fintech, Konga has turned Yakata into a lever of national economic resilience.

As global prices rise and budgets tighten, Konga Yakata stands firm, not only as a celebration of shopping, but as a purposeful act of support for Nigerian households.

Indeed, Konga Yakata 2025 is more than Black Friday Reloaded, it is proof that innovation, empathy, and strategy can rewrite the rules of economics, one household at a time.


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Report Reveals DLL Hijacking Attacks have Doubled since 2023

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Dynamic link library (DLL) hijacking is a common technique in which attackers replace a library loaded by a legitimate process with a malicious one.

It is used by creators of mass-impact malware, like stealers and banking Trojans, as well as by APT (advanced persistent threat) and cybercrime groups behind targeted attacks. Kaspersky reports that DLL hijacking attacks have doubled in the past two years.

Kaspersky has observed this technique and its variations, like DLL sideloading, in targeted attacks on organisations in Russia, Africa, South Korea, as well as other countries and regions.

To further enhance its protection capabilities against this threat, Kaspersky SIEM has introduced a specialised AI-based subsystem that continuously analyses information about all loaded libraries.

The new feature has already proven effective, helping to detect an attack by the APT group ToddyCat. It enabled the threat to be identified and blocked at an early stage, preventing any impact on the targeted organisations. The model also uncovered attempts to infect potential victims with an infostealer and a malicious loader.

“We are seeing DLL hijacking attacks become more common, where a trusted program is tricked into loading a fake library instead of the real one. This gives attackers a way to secretly run their malicious code.

“This technique is difficult to detect, and this is where AI can help. Using advanced protection techniques empowered with AI is now essential to staying ahead of these evolving threats and keeping critical systems safe,” says Anna Pidzhakova, Data Scientist at Kaspersky’s AI Research Center.

Securelist has published two related articles: the first explains how a machine-learning model was developed to detect DLL hijacking attacks, while the second describes how this model was integrated into the Kaspersky SIEM platform. The updated Kaspersky SIEMnow features AI functionality for detecting signs of DLL hijacking attacks, improving detection efficiency.

 


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Meta, NDPC Resolve $32.8m Privacy Dispute Out of Court

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Meta Platforms, Inc., has, reconciled its differences with the Nigeria Data Protection Commission (NDPC) in the suit it filed to challenge NDPC’s $32.8m fine imposed against it.

Meta, NDPC Resolve $32.8m Privacy Dispute Out of Court

The legal dispute between Meta and the NDPC ended after both sides agreed on terms to settle the $32.8 million fine earlier imposed on the company.

On February 18, 2025, the NDPC fined Meta $32.8 million and issued eight corrective orders for allegedly violating the privacy rights of Nigerian users through behavioural advertising practices on Facebook and Instagram.

At Monday’s proceedings before Justice James Omotosho of the Federal High Court, Abuja, Fred Onuobia, SAN, Meta’s counsel, informed the court that the parties had signed terms of settlement dated October 30 and filed on October 31.

“We adopt the terms of settlement and ask my lord to enter them as the judgment of the court,” Onuobia said.

Adeola Adedipe, SAN, Counsel for the NDPC, did not oppose the application.

Justice Omotosho then adopted the agreement as the court’s judgment and commended both parties for choosing to resolve the matter amicably.

“The terms of settlement entered by the parties in suit number FHC/ABJ/CS/355/2025, dated October 30 and filed October 31, 2025, are hereby adopted as the judgment of this court,” the judge ruled.

The decision ends months of litigation after Meta challenged the NDPC’s fine and enforcement orders through a judicial review, claiming the agency acted beyond its powers and failed to follow due process.

After several adjournments to allow for discussions, both sides eventually reached a mutual resolution.

The NDPC’s case against Meta is one of its major enforcement actions under the Nigeria Data Protection Act, signed into law by President Bola Tinubu in June 2023, which seeks to strengthen the protection of Nigerians’ data privacy rights.

 


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