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Nigerian Consumers Are Africa Booming e-Commerce Force- PayPal

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A recent study conducted in Nigeria by Ipsos, a global market research company, on behalf of PayPal shows an expectation by Nigerian consumers to conduct more shopping online.

Out of the approximately 50 million internet users in Nigeria, 65% of users already shop online and another 24% of users expect to do so in the future.

There are several key drivers that would encourage even more ecommerce in Nigeria.

Of the online shoppers surveyed, 53% of Nigerians who have shopped online in the past said faster delivery of goods would encourage them to shop online more often, 40% indicated that safer ways to pay was a key driver, and 31% indicated lower product costs as a driver to do more shopping online.

Security Of Online Payment And Delivery Costs Are The Main Concerns

The research shows that security of online payments and delivery costs are among main concerns preventing consumers from conducting more online shopping.

From the study, 31% of those who have not shopped online give concerns about security of payments as a reason for not currently shopping online, and 27% say that the cost of delivery is a reason for not currently shopping online.

Fear over security of online payments means that cash on delivery is still the most used and preferred payment method when shopping online, with 39% of online shoppers using cash and 32% indicating it is a preferred payment method for online purchases.

“Online security matters. This is why PayPal provides a simpler, easier and more secure way to shop and pay on millions of websites around the world,” said Efi Dahan, regional director for Africa and Israel at PayPal. “The fact that PayPal does not share financial information with the seller when authorizing a transaction keeps the consumers’ financial details more secure”.

Nigerian consumers who have heard of PayPal agree PayPal is a fast (85%), convenient (83%) and safe (73%) way to pay online – to the extent that 72% of online shoppers aware of PayPal agree it is the safest online payment method.

Popularity of Mobile Online Shopping
The research shows the overwhelming usage of mobile phones to shop online.
Meanwhile, 90% of online shoppers that own a smartphone or a feature phone have used it to shop online while 51% use their device to shop online once a month or more.
Shopping on mobile browsers seems to be the most popular way to do mobile shopping with 43% of Nigerian mobile shoppers stating a preference to shop using the phone’s browser, compared to 34% who prefer to shop from an app (and 23% who have no preference).

However, some barriers remain for mobile shopping.
Security of payments was flagged as a concern to Nigerians with 30% of mobile shoppers saying security of online purchases from a mobile device is a reason for not shopping online using a mobile phone more often, while 30% also flagged concerns about internet usage costs on mobile as a barrier to mobile shopping.

Popular Categories
Nearly half (47%)of online shoppers in Nigeria purchased digital goods in the past year, followed by 39% that purchased adult clothing, footwear & accessories online, and 33% that purchased physical entertainment such as books and CDs online.

The research also found that one in every four Nigerian online shoppers purchased consumer electronics online in the past year. 40%-69% of online shoppers have indicated they expect to spend the same or more on the following categories next year: digital goods (62%), adult clothing footwear & accessories (69%), physical entertainment(60%),jewelry and watches (53%), consumer electronics (54%) and children clothing(40%).

A Regional Perspective
Nigeria is without a doubt a significant ecommerce nation leading in the amount of potential and existing online shoppers (89%), compared to South Africa (70%) and Kenya (60%).
Finally, intra-African trade is significant with 36% of Nigerian cross-border shoppers (those who have shopped online from another country) buying from elsewhere in Africa in the past 12 months.
South Africa is the main destination with 30% of Nigerian cross-border shoppers buying from the country in the past 12 months. It is followed by Kenya with 2%, Egypt with 1%, and the rest of the continent with 3%.
Founded in 1998, PayPal continue to be at the forefront of the digital payments revolution, processing almost 11.5million payments for its customers per day.
It also gives people better ways to connect to their money and to each other, helping them send money without sharing financial information with the seller and with the flexibility to pay using their PayPal account balances  debit and credit cards.
With our 162million active digital wallets, PayPal has created an open and more secure payments ecosystem people and businesses choose to securely transact with each other online, in stores and on mobile devices.
Snap Shot Of The *Ipsos-PayPal Africa Insights Research conducted in Nigeria, South Africa and Kenya

Nigeria: On Behalf of PayPal, Ipsos interviewed a representative quota sample of 500 adults (aged 18 – 54) in Nigeria who have used a PC, laptop, mobile or tablet to access the internet in the past 6 months. Interviews were conducted face to face between 12 -24thNovember 2014.

South Africa: On Behalf of PayPal, Ipsos interviewed a representative quota sample of 501 adults (aged 18 – 54) in South Africa who have used a PC, laptop, mobile or tablet to access the internet in the past 6 months. Interviews were conducted by telephone between 12 -21stNovember 2014.

Kenya: On Behalf of PayPal, Ipsos interviewed a representative quota sample of 553 adults (aged 18 – 54) in Kenya who have used a PC, laptop, mobile or tablet to access the internet in the past 6 months. Interviews were conducted by telephone between 12 -24thNovember 2014.

 


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E-Financial

MoneyMaster Enhances App, Rewards Users with Data and Airtime Bonuses

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MoneyMaster Payment Service Bank has introduced a refreshed mobile banking experience designed to make purchasing airtime and data more convenient and straightforward for customers.

As part of the rollout, customers will enjoy added value on their transactions. Airtime purchases on the Glo network come with a 100 percent bonus, while data purchases attract a 10 percent bonus, giving users amazing rewards on each purchase.

With this revamp, the app is now much easier to use, especially for airtime purchases. From selecting accounts to choosing amounts, the process is more seamless, with clearer options and fewer steps. Data plans are now neatly organized into categories such as daily, weekly, and monthly, making it easier for users to find what they need without endless scrolling.

Beyond the improved layout, customers now have more flexibility in how they recharge. Lower airtime denominations have been introduced, giving users the freedom to choose amounts that better suit their needs, while navigation has been adjusted to be quicker and more intuitive.

Speaking on the update, the bank’s Head of Business, Tajudeen Omokhide, explained that the goal is to make payments as simple and seamless as possible. According to him, customers expect speed, clarity, and affordability, and these improvements are part of the bank’s ongoing effort to meet those expectations. He also encouraged both existing and new users to get the latest version of the app.

These updates are a testament to MoneyMaster’s broader mission of developing practical, relevant products for everyday life. Promoted by Globacom and licensed by the Central Bank of Nigeria, the bank offers mobile wallets, savings accounts, individual current accounts, and business banking services.

MoneyMaster continues to position itself as a flexible, customer-centric platform, enabling over 4,000 individual and business billers to manage payments, access financial services, and stay connected with ease.

 


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CBN Directs IMTOs to Open Naira Settlement Accounts

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Central Bank of Nigeria (CBN) has directed all International Money Transfer Operators (IMTOs) operating in the country to open and maintain naira settlement accounts with authorised dealer banks, as part of efforts to tighten oversight of diaspora remittances and improve transparency in the foreign exchange market.

CBN Directs IMTOs to Open Naira Settlement Accounts

The directive was contained in a circular dated March 24, 2026, signed by Dr Musa Nakorji, director of the Trade and Exchange Department, and addressed to IMTOs, authorised dealer banks and the general public.

The circular was published on the apex bank’s website on Tuesday.

The CBN said the measure is aimed at “enhancing diaspora remittances, strengthening transparency, traceability, and effective monitoring of all transactions.”

It stated that “all IMTOs are hereby directed to open naira settlement accounts and ensure that all transactions are routed strictly through their designated settlement accounts, maintained with Authorised Dealer Banks in Nigeria.”

Under the new rule, all inflows, beneficiary payments and related settlements linked to international money transfers are to be processed solely through these accounts.

IMTOs may, however, operate multiple settlement accounts across different banks in line with their operational needs.

The circular also introduced tighter controls on how the accounts can be funded, stating that they “shall only be credited with remittance flows and proceeds of foreign exchange conversions by licensed IMTOs (or their agents)” within the Nigerian foreign exchange market.

Operators are required to clearly designate the accounts and submit the details to the CBN, with updates provided periodically where necessary.

To improve market operations, authorised dealer banks are permitted to process foreign currency transfers from IMTO settlement accounts to other banks and approved participants, including licensed Bureau De Change operators.

The apex bank further directed IMTOs to adopt market-reflective pricing by referencing the Bloomberg BMatch system. It said IMTOs “shall observe real-time market prices from the Bloomberg BMATCH and utilise this as guidance for pricing transactions with their customers and Authorised Dealers.”

According to the CBN, this approach is expected to “improve price discovery, reduce information asymmetry between IMTOs and banks, and encourage increased participation in the official FX market.”

The bank added that all operators must maintain proper transaction records for regulatory checks and comply fully with anti-money laundering, counter-terrorism financing and counter-proliferation financing rules.

“This directive takes effect from May 1, 2026. Please note and ensure compliance,” the circular stated.

The move shows the CBN’s push to channel remittance inflows through formal banking channels, boost liquidity in the official foreign exchange market and strengthen regulatory oversight of cross-border transactions.

 


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DLM Capital Group’s AAA-Rated Sovereign Bond-Backed Composite Notes (“SBCNS”) Strengthens Investor Confidence with Successful First Principal & Interest Payment

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L-r: Kasham Musa Iliya, Non - Executive Director, DLM Global Markets; Kari Tukur, Non - Executive Director, DLM Capital Group; Dr Sonnie Babatunde Ayere, Group Chief Executive Officer, DLM Capital Group; Olayimika Phillips, Non - Executive Director, DLM Capital Group, and Michael Orimobi, Non - Executive Director, DLM Capital Group at the signing ceremony to conclude the ₦9 billion series 1 SBCN issuance in July 2025 at DLM HQ, Lagos.
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Foremost Development Investment Bank, DLM Capital Group has reinforced its position as a leader in innovative fixed income solutions with the successful payment of the first principal and interest (coupon) to investors under its Sovereign Bond-Backed Composite Notes (“SBCNs”) issuance.

This milestone, alongside the consistent delivery of quarterly performance reports, underscores the Group’s commitment to transparency, capital preservation, and investor confidence.

DLM SPV PLC’s 40.62% Hold-to-Maturity return ₦7.30 billion (Tranche A) and 19.07% ₦1.70 billion (Tranche B) Plain Vanilla Series 1 Notes, issued under its ₦30.00 billion Medium-Term Notes Programme and developed by Sonnie Babatunde Ayere, Group CEO of DLM Capital, was recently listed on the FMDQ Exchange with the Tranche A bond becoming the most valuable AAA-rated corporate bond on the market.

This represents a new class of structured debt instruments designed to meet both issuer funding needs and investor expectations. As a platform widely recognised for supporting innovative debt structures, FMDQ provides an enabling environment for instruments like DLM’s SBCNs to thrive.

At launch in July 2025, DLM SBCNs, which achieved a 9-notch upgrade from BBB- (GCR Sponsor ratings at issuance) without securitisation, entered the market with a healthy degree of skepticism, as is typical with pioneering financial instruments. However, after six months of post-issuance, DLM Funding SPV Plc has delivered on its promise by comfortably and successfully meeting its first principal and coupon obligations to its investors.

This performance milestone has significantly strengthened market confidence and validated the robustness of the structure. The notes are rated AAA by Global Credit Rating and AAA by DataPro Limited, reflecting their strong credit fundamentals and low-risk profile. Designed to prioritise capital preservation, liquidity, and above competitive market returns, the instrument stands out as one of the most compelling corporate fixed income offerings for institutional investors currently available in the market.

Investor response has been notably strong and institutional investors who are beginning to recognize the value of a well-structured de-risked, high-return and, high-quality fixed income investment backed by a credible issuer with a proven track record. The combination of timely coupon payments, high credit ratings, and ongoing transparency has positioned SBCNs as a preferred option for investors seeking stability and performance in today’s evolving financial landscape.

As investor interest continues to build towards Series 2, DLM SBCNs are not only demonstrating resilience but also setting a benchmark for innovation in Nigeria’s debt capital markets. In its role as a Development Investment Bank (“DIB”), DLM Capital Group remains committed to delivering structured solutions that align with investor needs whilst maintaining the highest standards of governance and execution.


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