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Nigerian Consumers Are Africa Booming e-Commerce Force- PayPal

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A recent study conducted in Nigeria by Ipsos, a global market research company, on behalf of PayPal shows an expectation by Nigerian consumers to conduct more shopping online.

Out of the approximately 50 million internet users in Nigeria, 65% of users already shop online and another 24% of users expect to do so in the future.

There are several key drivers that would encourage even more ecommerce in Nigeria.

Of the online shoppers surveyed, 53% of Nigerians who have shopped online in the past said faster delivery of goods would encourage them to shop online more often, 40% indicated that safer ways to pay was a key driver, and 31% indicated lower product costs as a driver to do more shopping online.

Security Of Online Payment And Delivery Costs Are The Main Concerns

The research shows that security of online payments and delivery costs are among main concerns preventing consumers from conducting more online shopping.

From the study, 31% of those who have not shopped online give concerns about security of payments as a reason for not currently shopping online, and 27% say that the cost of delivery is a reason for not currently shopping online.

Fear over security of online payments means that cash on delivery is still the most used and preferred payment method when shopping online, with 39% of online shoppers using cash and 32% indicating it is a preferred payment method for online purchases.

“Online security matters. This is why PayPal provides a simpler, easier and more secure way to shop and pay on millions of websites around the world,” said Efi Dahan, regional director for Africa and Israel at PayPal. “The fact that PayPal does not share financial information with the seller when authorizing a transaction keeps the consumers’ financial details more secure”.

Nigerian consumers who have heard of PayPal agree PayPal is a fast (85%), convenient (83%) and safe (73%) way to pay online – to the extent that 72% of online shoppers aware of PayPal agree it is the safest online payment method.

Popularity of Mobile Online Shopping
The research shows the overwhelming usage of mobile phones to shop online.
Meanwhile, 90% of online shoppers that own a smartphone or a feature phone have used it to shop online while 51% use their device to shop online once a month or more.
Shopping on mobile browsers seems to be the most popular way to do mobile shopping with 43% of Nigerian mobile shoppers stating a preference to shop using the phone’s browser, compared to 34% who prefer to shop from an app (and 23% who have no preference).

However, some barriers remain for mobile shopping.
Security of payments was flagged as a concern to Nigerians with 30% of mobile shoppers saying security of online purchases from a mobile device is a reason for not shopping online using a mobile phone more often, while 30% also flagged concerns about internet usage costs on mobile as a barrier to mobile shopping.

Popular Categories
Nearly half (47%)of online shoppers in Nigeria purchased digital goods in the past year, followed by 39% that purchased adult clothing, footwear & accessories online, and 33% that purchased physical entertainment such as books and CDs online.

The research also found that one in every four Nigerian online shoppers purchased consumer electronics online in the past year. 40%-69% of online shoppers have indicated they expect to spend the same or more on the following categories next year: digital goods (62%), adult clothing footwear & accessories (69%), physical entertainment(60%),jewelry and watches (53%), consumer electronics (54%) and children clothing(40%).

A Regional Perspective
Nigeria is without a doubt a significant ecommerce nation leading in the amount of potential and existing online shoppers (89%), compared to South Africa (70%) and Kenya (60%).
Finally, intra-African trade is significant with 36% of Nigerian cross-border shoppers (those who have shopped online from another country) buying from elsewhere in Africa in the past 12 months.
South Africa is the main destination with 30% of Nigerian cross-border shoppers buying from the country in the past 12 months. It is followed by Kenya with 2%, Egypt with 1%, and the rest of the continent with 3%.
Founded in 1998, PayPal continue to be at the forefront of the digital payments revolution, processing almost 11.5million payments for its customers per day.
It also gives people better ways to connect to their money and to each other, helping them send money without sharing financial information with the seller and with the flexibility to pay using their PayPal account balances  debit and credit cards.
With our 162million active digital wallets, PayPal has created an open and more secure payments ecosystem people and businesses choose to securely transact with each other online, in stores and on mobile devices.
Snap Shot Of The *Ipsos-PayPal Africa Insights Research conducted in Nigeria, South Africa and Kenya

Nigeria: On Behalf of PayPal, Ipsos interviewed a representative quota sample of 500 adults (aged 18 – 54) in Nigeria who have used a PC, laptop, mobile or tablet to access the internet in the past 6 months. Interviews were conducted face to face between 12 -24thNovember 2014.

South Africa: On Behalf of PayPal, Ipsos interviewed a representative quota sample of 501 adults (aged 18 – 54) in South Africa who have used a PC, laptop, mobile or tablet to access the internet in the past 6 months. Interviews were conducted by telephone between 12 -21stNovember 2014.

Kenya: On Behalf of PayPal, Ipsos interviewed a representative quota sample of 553 adults (aged 18 – 54) in Kenya who have used a PC, laptop, mobile or tablet to access the internet in the past 6 months. Interviews were conducted by telephone between 12 -24thNovember 2014.

 


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E-Financial

Extradition Papers Completed for Anjarwalla, Fugitive Binance Executive- INTERPOL Africa

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Garba Umar, vice president, Nigerian Central Bureau (NCB) of the International Criminal Police Organization (INTERPOL) for Africa confirmed on Tuesday that the extradition papers for Nadeem Anjarwalla , escaped Nigeria Binance executive have been finalized.

Extradition Papers Completed for Anjarwalla, Fugitive Binance Executive- INTERPOL Africa

Nadeem Anjarwalla

Umar made the announcement during a television appearance on the Nigerian news program Sunrise Daily.

“We are now doing everything possible to ensure the country complies with INTERPOL’s rules of international police cooperation by initiating the extradition process to bring him back to face justice in Nigeria,” Umar said.

Anjarwalla was originally detained by Nigerian authorities alongside fellow Binance executive Tigran Gambaryan in late February and arrested on charges of money laundering and tax evasion. He fled shortly thereafter before reportedly being found and detained by Kenyan officials just over a week ago.

Questions have swirled over the legitimacy of Anjarwalla’s and Gambaryan’s capture, with media reports suggesting that the country’s officials demanded personal information from the crypto exchange’s top users.

The duo, who were reportedly invited to the country by its government, are due back in an Abuja court for a hearing later this month.

Meanwhile, Binance claimed it was “collaborating” with the Nigerian government on its employees’ safe return.

“Binance respectfully requests that Tigran Gambaryan, who has no decision-making power in the company, is not held responsible while current discussions are ongoing between Binance and Nigerian government officials,” a recent statement from the company said.

Anjarwalla and Gambrayan aren’t the only higher-ups at the crypto exchange facing prison time.

On Tuesday, Changpeng ‘CZ’ Zhao, Binance founder and former CEO was sentenced to four months in U.S. prison after a recent jury trial found him liable for fraud related to the crash of algorithmic stablecoins Terra and Luna.

“I will do my time, conclude this phase and focus on the next chapter of my life (education),” the Binance founder said in a Tuesday X post. “I will remain a passive investor (and holder) in crypto. Our industry has entered a new phase. Compliance is super important.”

In addition to jail time, CZ will be fined $50 million, and Binance will pay $4.3 billion in penalties.

Whether or not Anjarwalla will be extradited or the crypto exchange will be able to win its reputation back amidst the push for regulatory compliance is yet unclear.

 


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PAPSS Set for Expansion To Boost Intra-Africa Payments

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The Pan African Payment and Settlement System (PAPSS) which was launched to make cross-border transactions seamless, is set to capture more markets in Africa.

The plan was disclosed last week by the Chief Executive Officer of PAPSS, Mr. Mike Ogbalu, during a stakeholders’ forum held in Lagos.

Ogbolu, who was represented, said Fintech across the continent of Africa can operate more seamlessly and widely with the assistance of PAPSS.

According to him, “Currently, there are numerous impediments and challenges facing intra-African trade payments. Banks must navigate sometimes conflicting local, multi-country and multiregional regulations to enable the seamless movement of funds on behalf of their diverse customers across the continent. Operational inefficiencies and onerous compliance requirements are time-consuming impediments.”

In his opening remarks, Mr. Patrick Akinwunta, Ex Ecobank Group Managing Director & Regional Executive at Ecobank Nigeria, said banks, their customers and anyone or business involved in financial transactions across the continent of Africa stand to benefit massively from the PAPSS system.

“The essence of PAPSS is to help in cross-border financial settlement with ease, speed and precision. It is a practical process of instant delivery and a major aggregator that brings everybody together. We all need a connecting point; and PAPSS is the big umbrella.

As a centralized Financial Market Infrastructure that enables the efficient flow of money securely across African borders, minimizing risk and contributing to financial integration across the regions, PAPSS works in collaboration with Africa’s central banks to provide a payment and settlement service to which commercial banks and licensed payment service providers across the region can connect as ‘Participants’.

In his presentation, Mr. Osita Ugwu, Chief Technology Officer at PAPSS, disclosed that 60 banks have already gone live on PAPSS platform, while another 60 are doing integration.

According to him, “By year end, we are expecting 23 banks to be integrated. As of today, 60 banks are doing integration and another 60 banks are going live.

Since its launch by the African Union and the Afreximbank in 2022, several commercial banks have been onboarded on its system.

PAPSS is a pan-African payment system facilitating instant cross-border payments in local African currencies. It is a centralised platform that connects central banks, commercial banks, and other financial institutions across the continent.

The platform was launched in January 2022 by the African Export-Import Bank (Afreximbank) and the African Union (AU). At launch, it was sold as a system that could reduce the cost and time of cross-border payments in Africa and boost intra-African trade. It has partnered with over 25 commercial banks since its launch and helps accelerate payment processing as a real-time gross settlement system.

The system also boosts security compared to the current correspondent banking system, as it operates on a centralised platform governed by the AU and Afreximbank.

At the event, PAPSS introduced a new settlement model called the Commercial Bank Settlement Model (CBSM), which allows commercial banks to open and fund their settlement accounts at Afreximbank and manage their liquidity as per their banking requirements.


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FCMB Group Records 186% Profit Growth, Proposes 50k Dividend

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For the year ended December 31, 2023, FCMB Group Plc grew deposits, loans, assets under management, revenue and earnings and improved its environmental, social, and corporate governance scorecard. The Group recorded a profit before tax of ₦104.4 billion, a 186% year-on-year (YoY) increase compared to ₦36.6 billion in 2022 and earnings growth across its business segments: Banking Group 212.6%, Consumer Finance 67.3%, Investment Management 40%, and Investment Banking 89.7%.

FCMB Group, which proposed a dividend of 50 kobo per share for its shareholders, contributed to food security and import substitution in Nigeria by increasing lending to the agricultural sector by 38.4% from N147.4 billion in 2022 to N204.3 billion in 2023. In addition, the Bank supported over 300,000 smallholder farmers, 56% of whom were women in agriculture, in rural communities to support the sector. Over $280 million of funding from DFI’s and donor agencies was raised during the year to support the attainment of sustainable development goals in critical sectors of the economy.

Leveraging its core banking business, the Group facilitated over $700 million and $100 million in export and remittance flows into Nigeria, respectively, as at December 2023.

In safeguarding the environment, it switched six additional branches of its retail and commercial banking subsidiary (First City Monument Bank Limited) from grid/diesel generators to solar power last year, taking the number of branches running on renewable energy to 160, which represents 78% of total branches.

In addition, the Bank secured funding of up to N13 billion from local development finance institutions for on-lending to customers requiring solar energy solutions to further support its commitment to driving renewable energy.

FCMB’s customer base grew by 15.6% YoY from 10.9 million to 12.5 million for the period ended December 2023, whilst users of its mobile app that offers lending, wealth and payment solutions grew by 31% YoY to 3.4 million. Similarly, the Bank’s agency banking network grew to over 164,000 agents. With an enlarged customer base, an expanded distribution platform, and the use of artificial intelligence to automate and optimise loan underwriting processes, the Group successfully disbursed over 1.5 million loans worth N100.8 billion to individuals, N14.4 billion to micro-enterprises and N177.9 billion to SMEs during the period.

Commenting on the results, the Group Chief Executive of FCMB Group Plc, Mr Ladi Balogun, said: “We continue to leverage our unique Group structure to build a technology-driven ecosystem that is fostering inclusive and sustainable growth in the communities we serve.

“This strategy is enabling us to deliver robust performance in spite of the challenging domestic and global environment. Barring unforeseen circumstances, we believe this trend will be sustained and accompanied by improving efficiencies arising from greater scale and ongoing digitisation”.

The results across market fundamentals also showed gross revenue of N516.4 billion for the period ended December 2023, an 82.5% growth from N283 billion for the same period the prior year. Net interest income grew by 44.8% from N122 billion in 2022 to N176.6 billion in 2023. Customer confidence in FCMB remained strong, as deposits rose by 58.5% YoY from N1.94 trillion to N3.08 trillion, just as loans and advances grew by 54% from N1.20 trillion to N1.84 trillion. The Group’s total assets increased by 48.3% from N2.98 trillion to N4.42 trillion at the end of December 2023.

FCMB Group’s Assets Under Management increased by 29.6% last year from N783.7 billion to N1.02 trillion. The value of investment banking transactions consummated by the Group rose to N945.3 billion for the period ended December 2023, compared to N857.1 billion in the same period the prior year.

FCMB Group, a financial services holding company headquartered in Lagos, Nigeria, and listed on the Nigerian Exchange Group (NGX), has strategic interests in companies serving over 12.5 million customers across five key platforms: banking, consumer finance, investment management, investment banking, and financial technology. The Group and its subsidiaries are building an ecosystem that promotes inclusive and sustainable growth in their communities, primarily in Africa, its diaspora, and the United Kingdom, by connecting people, capital, and markets.


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