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No End User Want to Experience Down Time- Gbenjo

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\Sunday Gbenjo is the managing director of Totaltelecoms Solutions Limited with over two decade experience in the telecom industry. Gbenjo has worked with the Nigeria Naval Dockyard, Sam Telecommunications, Briscoe Telecoms and has attended various international and local seminars and exhibitions. He spoke to chike onwuegbuchi about issues service delivery in telecom space among others.

Security Solution    
The solution is so simple; remember it is more security inclined. If you deploy the equipment, let us say at a bank with 10 to 15 branches in Lagos and outside Lagos, whenever there is a crisis in any of the banks, all they need do is press a button. Once the button is pressed, the emergency alert system would be transferred to the headquarters either in Lagos or Abuja and everybody will know that branch ABC located on Enugu Road is having a problem. It ensures that the law enforcement agents are quickly brought into the scene not only that, all the necessary information the law enforcement agents need to arrest the situation would be available.
Now the system has been modified to show pictures of what is happening at the. In our case, distance is no barrier, which means that if you want to monitor a location in Kano or Abakaliki and the headquarters which happens to be the monitoring room is in Lagos, you can easily do it. Not only that, you have the benefit of listening to all conversations at the troubled spot. Day in day out, we keep upgrading it at the requirement of individuals or corporate organizations by customizing it into what they need. Most of these things work with wireless distribution and all that is needed is small equipment.
Competing with Other Tracking Systems
The market is so big to the extent that one technology complements another technology. You will find out that where our system is needed, GSM tracking system might not be the suitable option. We still see ourselves as contemporaries within the IT sector. For example, we have a tracking system that can make use of Global System for Mobile communications, Sim cards, likewise there are some tracking units they have which make use of Radio Frequency (RF) signals. It is a matter of symbiotic relationship. The market is huge, where we are talking about a population of 140 million or more people. There is sufficient room to accommodate whatever anybody is bringing into the market, it a matter of one trying to pitch a tent in the market. I might decide that my technology should be for the banks and if the banks are satisfied with my product, they will key into it. Someone else might say he wants to address construction companies as his first point of call in the tracking business. Nigeria has a huge market for whatever anyone wants to offer, instead of competing with one another we can come under an umbrella, exchange ideas like what is happening with the Association of Telecommunications Companies of Nigeria (Atcon). If someone comes to our company requesting for a solution we do not have, we should be free to refer the person to the company which specializes in the solution. 
Managing Different Authorized Dealership
Apart from Motorola, we are an authorized dealer to Codan, we are also an authorized dealer of Tramingo tracking system. We are currently working with about 10 to 12 agencies under the United Nations. An agency might request for tracking unit while another might request for Codan radio equipment. It is a matter of giving you what you requested for, and managing them is not so difficult. It is about creating separate units that will handle each of the products. We have well trained engineers in data transfer equipment even up to factory level on Motorola equipment and Tramingo. Now we are going into surveillance radar system whereby we bring in what is called City Watch. I can be at Victoria Island and still watch what is going on in different parts of Lagos to ensure that security is provided for the rich, poor and everyone on the street. It is a matter of how the company is designed and how each of the units is put together.
Support for these Products and Solution
Any engineering firm either mechanical or telecom that wants to see beyond today must think about its product and what package it has in place for after-sale services. For instance, for Motorola products, before you are granted agency rights, they will ensure that you have competent engineers who have been well trained. Periodically, it is not a one-off training; it is a thing we do every six months. We also send them abroad for further training. All our equipment carries one to two years warranty and with that you should have adequate support otherwise you will keep changing equipment which might not be good for the business. At Totaltelecoms Solutions, after-sales service is our watch word. Most of the profit margin are from after-sales service so if we do not have competent engineers, the chances of we being efficient is not there. This time around time is money and no good end user will want to experience down time. Ours is to ensure that the down time of any equipment is minimal. Our after-sales service is valid and robust and we do not compromise standards.
Totaltelecom Solutions and Motorola
Totaltelecoms Solutions came into being about seven and a half years ago and right from inception, we have had a relationship with Motorola. Today as I am talking to you, we are ‘one tier representative in-country’ which means it is a total package. Total package comprises of marketing, integration, installation and consultancy. Before a company would be nominated to stand in for Motorola, it must have been well tutored and trained because what we do here locally is exactly what you get either in Chicago, Israel or wherever that kind of service is offered by Motorola. Apart from the Motorola representative that people know us with, we are also into system integration, bringing in new equipment, putting them together using our knowledge of engineering so that at the end of the day when Motorola sees some of the output of some of their products, they are amazed. This has happened several times. But you will find out that engineering in a global village now is more than doing jobs in the straight jacket the way it was brought from Chicago. Customers are becoming more and more sophisticated than what the manufacturers must have input into the system. It is now our obligation to ensure that we meet up with that challenge by adding extra value to customers.
Expansion Plan   
By February next year, we will open our Abuja office. We have about 30 dealers in Abuja who act as back- ups when we are not there. What we did was to train these selected dealers to position them to be able to offer after sale support our products they sale. We also have a liaison office in Port Harcourt which takes care of the South-South and South-East zones. Most of the jobs we do is unlike the GSM selling outlets where people have to see you. Trunking projects are up to about 100 to 120 million at a go, you will have to dialogue with customers, it takes time before they even put pen on paper and it is not something that happens every now and then. The equipment we deal in is more of safety, security, and industrial equipment; it is not something you can just pick from the street. We have to ensure that the organization we are working with has the necessary government regulatory approval documents. We have to check if you have the frequency license, if not we will have to link them with the Ministry of communication to ensure that the governmental aspect of the transaction is done before they can get back to us for deployment of the solution or products.

 


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Security Forces Probe Use of Drones by Terrorists

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The military high command at the weekend said it has commenced a full investigation into the use of drones by terrorists to carry out attacks.

Security Forces Probe Use of Drones by Terrorists

This is part of ongoing efforts to end insurgency in the country.

Major-General Michael Onoja, director of Defence Media Operations (DDMO), , disclosed this in Abuja while briefing defence correspondents on the achievements of troops of the Armed Forces of Nigeria and other security agencies across various theatres of operation nationwide.

He said the investigation is being conducted in collaboration with other relevant security agencies to identify the sources of the drones and halt their deployment by non-state actors.

According to him, concrete actions are expected to emerge in the coming days or months, as agencies with the technical capacity to counter drone deployment have been fully engaged.

“We have reached an advanced stage in taking measures, in conjunction with other federal government agencies, to trace where these drones are coming from. I believe that in the next couple of days or months, concrete action will emerge on what we intend to do,” Onoja said.

In recent months, terrorists operating in the North East have increasingly deployed sophisticated drones in attacks on civilians and security personnel, raising concerns over the evolving tactics of insurgent groups.

The development has also generated questions among security experts and the public over how the drones are being sourced and the channels through which they enter the country.

Responding to allegations circulating on social media that soldiers manning checkpoints in Bauchi State were being compelled to remit weekly sums to their commanders, Onoja said the claims remained mere allegations.

He stressed that the military is a transparent institution and assured that investigations would be conducted if verifiable details were provided.

On the return of Nigerian refugees from Cameroon, Onoja said the development reflects the success of military operations in restoring security to affected communities.

“The military, in conjunction with the Federal Government, has done everything within its capacity to ensure the necessary security in those areas. The return of refugees is a clear measure of operational success,” he said.

On operational achievements, Onoja disclosed that within the month of January 2026 under review, troops across various theatres killed several terrorists, arrested 452 suspected terrorists, kidnappers and other criminal elements, rescued about 284 kidnapped victims, while 124 terrorists and their family members surrendered to troops.

He added that troops also recorded major successes against oil theft, recovering 210,300 litres of crude oil, 66,725 litres of diesel, 660 litres of kerosene and 5,000 litres of petrol.

In addition, 53 illegal refining sites were discovered and destroyed during the period under review.

Providing updates from various theatres, Onoja said that in the North East, troops under Joint Task Force Operation HADIN KAI sustained operational momentum by denying Boko Haram, Islamic State West Africa Province (ISWAP), and Jama’atu Ahlis Sunna Lidda’awati wal-Jihad terrorists freedom of action.

He said ground troops, working alongside the Air Component, hybrid forces and local security groups, conducted aggressive operations, neutralising terrorists, arresting informants and logistics suppliers, recovering weapons, and dismantling terrorist networks.

“During the month, troops conducted operations in Gwoza, Damboa, Mobbar, Askira Uba and Konduga Local Government Areas of Borno State. Similar operations were carried out in Michika and Damaturu LGAs of Adamawa and Yobe States, respectively. During these encounters, scores of terrorists were neutralised, 17 were arrested, and 12 kidnapped victims were rescued. Recovered weapons and suspects are in custody for further action,” he said.

In Plateau State, Onoja said troops of Operation ENDURING PEACE responded to distress calls on terrorist activities, conducting offensive operations across Plateau and parts of Kaduna State.

According to him, several extremists were neutralised during firefights, 86 other criminals were arrested, and 24 kidnapped victims rescued, while arms and ammunition were recovered.

In the South-South, Onoja said troops of Operation DELTA SAFE intensified operations against crude oil theft, sea piracy and militancy.

“They dismantled 53 illegal refining sites, arrested 81 oil thieves and other criminals, and recovered assorted arms and ammunition. Air reconnaissance missions also led to the interception and destruction of vessels involved in the illegal syphoning of petroleum products across the Niger Delta,” he said.

He added that troops of Operation UDO KA recorded notable gains across Abia, Anambra, Ebonyi, Enugu and Imo States, with over 80 militants surrendering, 72 arrests made, and 11 kidnapped victims rescued.

Eight Cameroonian nationals were also rescued during cross-border patrols along the Bakassi waterways, while a significant reduction in crime was recorded across the region.

Reaffirming the Armed Forces’ resolve to sustain pressure on criminal elements, Onoja said the military would continue to strengthen inter-agency collaboration and work closely with local communities to ensure lasting peace and stability.

He reiterated the Chief of Defence Staff’s mantra, “See something, say something,” urging Nigerians to provide timely and credible information to security agencies.

“With the continued support of the media and the Nigerian public, the Armed Forces of Nigeria remain confident of defeating all threats to national security,” he said.

 


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First Trustees to Host 8th Islamic Estate Planning Clinic in Abuja

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First Trustees, a subsidiary of First HoldCo Plc., and a leading provider of trust solutions for individuals, corporates, and government institutions, is proud to announce its 8th Islamic Estate Planning Clinic, scheduled to take place on February 7, 2026, in Abuja, Nigeria.

This highly anticipated forum is designed to educate and empower participants on structuring Islamic wealth transfer in today’s evolving world. The Clinic will provide practical guidance on how to secure and preserve legacies in accordance with Islamic principles, ensuring that wealth is managed and passed on responsibly across generations.

The event is being hosted in partnership with The Metropolitan Law Firm and will feature an esteemed lineup of speakers, including: Professor Isah Ali Pantami, Former Minister of Communications and Digital Economy; Professor Adam Abubakar, ESQ, Professor of Islamic Banking and Finance, Yobe State University; Professor Dauda Abubakar, Founder and Director, Dawood Research Institute; HE Aisha Babangida, Chairperson, Better Life Program for the African Rural Woman; Ummahani Ahmad Amin, Managing Partner, Metropolitan Law Firm; Barrister Mohammed Yunusa, Partner at The Metropolitan Law Firm; Ismail Rufai, Managing Director/CEO, One17 Financial Services Limited; Mutiat Olatunji, Al-ameen Trustees Limited; and Rotimi Obende, Head, Private Trust, First Trustees Limited.

Together, these thought leaders will share insights on the importance of Estate Planning within Islamic law, highlighting strategies for safeguarding family wealth and ensuring continuity.

First Trustees remains committed to providing innovative trust solutions that help clients preserve their legacies while staying true to their values.


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Nigeria’s Data Privacy Economy Hits ₦16.2bn – NDPC Commissioner

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Nigeria’s data privacy ecosystem has generated an estimated ₦16.2 billion in less than two years, according to the National Commissioner of the Nigeria Data Protection Commission (NDPC), Dr Vincent Olatunji.

Nigeria’s Data Privacy Economy Hits ₦16.2bn - NDPC Commissioner

NDPC

Speaking during a virtual press conference at a capacity-building engagement held at the Marriott Hotel, Ikeja, Lagos, Olatunji said the figure reflects the growing importance of data protection in Nigeria’s digital economy.

He noted that the Commission’s initiatives have created jobs, boosted compliance, and strengthened trust in digital transactions.

Olatunji explained that Nigeria’s journey in data protection began in 2019 with the establishment of the NDPR framework, which later evolved into the NDPC.

Since then, the Commission has focused on building awareness, strengthening compliance, and creating a robust ecosystem that integrates technology, collaboration, and sustainability.

He highlighted Nigeria’s active role in the Network of African Data Protection Authorities (NARPA), stressing that the country has emerged as a continental leader in privacy regulation.

In December 2025, the NDPC won the Picasso Award as Africa’s most outstanding data protection authority, a recognition he said underscores Nigeria’s growing influence in the global privacy space.

Responding to questions from journalists, Olatunji assured that the Commission is committed to protecting the rights of data subjects, including the ability to correct or ratify personal details on government platforms.

He urged citizens to report violations to the NDPC for immediate intervention.

On concerns about international data transfers, particularly agreements involving Nigeria and foreign governments, Olatunji said the Commission would continue to monitor such arrangements to safeguard national interests and ensure compliance with data protection laws.

He concluded by stressing that data privacy is central to Nigeria’s future economy, calling for sustained investment in human capital, technology, and regulatory frameworks to build trust and confidence in the digital space.


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